The Vaillant Podcast

In this episode of The Vaillant Podcast, host Mike Lacey - Vaillant’s Head of Digital Technologies and co-host Jodie Burrell, Vaillant’s National Partnerships Manager – are joined by Vaillant Product Managers Jo Salt and Thomas Thorley to discuss all things heat pumps.The team discusses how new products are brought to market, why we listen to our customers for feedback during new product development phases, and what the exciting year of product launches has to offer.Listen today.Want to know more?For industry hot topics, stories and more about how Vaillant is supporting installers, please visit the news section of your myREWARDS account.Got a plumbing story you’d like to share? Get in touch Instagram or Facebook, or email us at [email protected] out our YouTube channel About The Vaillant PodcastThe Vaillant Podcast is your gateway into industry insights, bringing guest speakers from across the industry and from around Vaillant, to dive into key topics that matter to you, our customers. We aim to deliver advice and knowledge to the experts, from the experts.Listen to more episodes of The Vaillant PodcastTell us what you think about The Vaillant Podcast on our socials or email us at [email protected]

Host, Mike Lacey, Vaillant’s Head of Digital Technologies, is joined by a new co-host in The Vaillant Podcast.Jodie Burrell, Vaillant’s National Partnerships Manager, brings over 10 years of industry experience and joins Mike on the podcast sofa to discuss upcoming events and Vaillant Live, and respond to installer questions.Listen today.Want to know more?For industry hot topics, stories and more about how Vaillant is supporting installers, please visit the news section of your myREWARDS account.Got a plumbing story you’d like to share? Get in touch Instagram or Facebook, or email us at [email protected] out our YouTube channelAbout The Vaillant PodcastThe Vaillant Podcast is your gateway into industry insights, bringing guest speakers from across the industry and from around Vaillant, to dive into key topics that matter to you, our customers. We aim to deliver advice and knowledge to the experts, from the experts.Listen to more episodes of The Vaillant PodcastTell us what you think about The Vaillant Podcast on our socials or email us at [email protected]

In this episode of The Vaillant Podcast, host Mike Lacey - Vaillant’s Head of Digital Technologies - interviews Jamie Quince-Starkey, entrepreneur and founder of Down To Earth Derby. Jamie’s mission is to bring nature-based regeneration to the heart of Derby, which is the main driving force of Down to Earth and it’s growing range of initiatives and events. What began as an idea in his own garden has grown into a thriving Community Interest Company (CIC), shaped along the way by mentorship from Sir Tim Smit, co-founder of the Eden Project.Throughout the episode, he shares his journey of starting Down to Earth, lessons he’s learned along the way and any advice he would give to anyone who’s thinking of starting their own business.Follow Down To Earth on Instagram at @dteregen @electricdaisyderbyWant to know more?For industry hot topics, stories and more about how Vaillant is supporting installers, please visit the news section of your myREWARDS account.Got a plumbing story you’d like to share? Get in touch Instagram or Facebook, or email us at [email protected] out our YouTube channel About The Vaillant PodcastThe Vaillant Podcast is your gateway into industry insights, bringing guest speakers from across the industry and from around Vaillant, to dive into key topics that matter to you, our customers. We aim to deliver advice and knowledge to the experts, from the experts.Listen to more episodes of The Vaillant PodcastTell us what you think about The Vaillant Podcast on our socials or email us at [email protected]

International Women’s Day is a global celebration of women’s social, economic, cultural and political achievements. This year’s theme, ‘give to gain’, aims to encourage a mindset of generosity and collaboration.To celebrate women making a difference in the heating and plumbing industry, Laura Thomas, Head of Training at Vaillant UK, leads a special episode of The Vaillant Podcast. She’s joined by Emma Morris, Regional Business Manager at Vaillant UK, and Leah Johnson, The Gas Lass, as they share their careers, milestone moments, and what it means to be a woman in business.Want to know more?For industry hot topics, stories and more about how Vaillant is supporting installers, please visit the news section of your myREWARDS account.Got a plumbing story you’d like to share? Get in touch X (Twitter), Instagram or Facebook, or email us at [email protected] out our YouTube channel About The Vaillant PodcastThe Vaillant Podcast is your gateway into industry insights, bringing guest speakers from across the industry and from around Vaillant, to dive into key topics that matter to you, our customers. We aim to deliver advice and knowledge to the experts, from the experts.Listen to more episodes of The Vaillant PodcastTell us what you think about The Vaillant Podcast on our socials or email us at [email protected]

We know that heat pumps have been a topic of interest in the last few years, and this isn’t going to change in 2026. That’s why, Vaillant has developed schemes to support installers who wish to make the transition to heat pumps.From extensive training available and expert teams, such as System Sales & Design, to our newer schemes like myVaillant install and the MCS Partner Programme, we aim to provide reassurance and support for you and your business.In this episode of The Vaillant Podcast, Mike Lacey, Vaillant’s Head of Digital Technologies, is joined by Don Graham, National Sales Manager for Renewable Systems at Vaillant and installer Marcus Reardon, Owner and Director of Lake District Air Source.Marcus was one of the first installers to utilise both schemes to install his first heat pump at his own home. Tune in to hear his thoughts on the process, support from Don, and how it’s transformed his business.Want to know more?For industry hot topics, stories and more about how Vaillant is supporting installers, please visit the news section of your myREWARDS account.Got a plumbing story you’d like to share? Get in touch Instagram or Facebook, or email us at [email protected] out our YouTube channelAbout The Vaillant PodcastThe Vaillant Podcast is your gateway into industry insights, bringing guest speakers from across the industry and from around Vaillant, to dive into key topics that matter to you, our customers. We aim to deliver advice and knowledge to the experts, from the experts.Listen to more episodes of The Vaillant PodcastTell us what you think about The Vaillant Podcast on our socials or email us at [email protected]