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Funeral Service Insider: The Podcast
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Funeral Service Insider: The Podcast

Author: Tony Russo

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Kates-Boylston Publications has been covering death care for more than a century. Funeral Service Insider brings that institutional knowledge to bear on current events with the aim of helping funeral service professionals better understand the present and plan for the future.
201 Episodes
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Licensed funeral director Mandy Stafford discusses her shift from casketed ground burials to ecological options and her new role with Return Home. Click here for complete show notes.  https://www.kates-boylston.com/beyond-the-casket-why-one-funeral-director-switched-to-human-composting/article_772882af-6649-4820-81da-03aa2af5aba9.html
Bathroom discrimination, NOR in Brooklyn, a pro-green disposition doc, and more in this week's episode.  Click here for complete show notes. 
This week we consider Ontario's unclaimed remains, Medicaid funeral spending, human composting in Maine/Utah, and Oklahoma's casket sales lawsuit. Click here for complete show notes.
Rick Dilts of Dakota Granite discusses the "Mausolarium," the 60% cremation rate, and how cemeteries can simplify the private mausoleum sales process. Click here for complete show notes: https://www.kates-boylston.com/engineering-eternity-rick-dilts-on-modern-design-in-stone-memorials/article_3f6822cc-6fa4-44ff-88a5-3a705a37c562.html
INELDA's Douglas Simpson explains how end-of-life doulas provide emotional support and fill gaps in the traditional hospice and funeral systems. Click here for complete show notes: https://www.kates-boylston.com/douglas-simpson-on-mentorship-and-the-future-of-death-doulas/article_5e9f7e9b-e46f-4cb4-a26e-135333c8ac85.html
In this episode of In Case You Missed It, we look at legal and regulatory shifts within the funeral and pet cremation industries. The program highlights the upcoming fraud trial of a pet memorial owner, the closure of a Nova Scotia pet crematory, and a bipartisan effort in Congress to protect veterans' burial benefits. Additionally, the episode covers New Hampshire's legislative push to become the 14th state to legalize natural organic reduction.
Learn how low-maintenance grass with 8-foot roots can save cemeteries and homes up to 100% on mowing and water bills while remaining 100% organic . Click here for complete show notes.
Executive shifts at Carriage, funeral home heroism in Georgia, political drama in Tennessee, the struggle for new crematories, and more.    Click here for complete show notes. 
Explore how trees transform cemeteries into peaceful community assets with Marilyn Brandt, focusing on professional assessments and smart maintenance. Click here for complete show notes.   
Green Farewells owner Alexis McCurdy explains how her startup uses AI and water cremation to modernize the funeral industry while prioritizing empathy.      
This week we discuss the Matthews-Barrington settlement, a Virginia cemetery dispute, Delaware's religious burial ruling, and Indiana funeral home news. Click here for complete show notes. 
Tim Kolasa discusses navigating the "cremation reality" and explains how cemeteries can reduce risk through phased inventory and land evaluation. Click here for complete show notes.
Colorado's new licensing rules, Utah's NOR bill, Matthews International moves, green burial in Wisconsin, and more.  Click here for complete show notes.
The International Association of Pet Cemeteries Crematories reports record growth in pet aftercare. Discover trends in private cremation, the rise of alkaline hydrolysis, and new memorial technologies.
American Cemetery & Cremation editor Tom Nondorf joins Funeral Service Insider editor Tony Russo for part two of this annual review of the top trends from 2025.
Fresh off his American Funeral Director Funeral Director of the Year win, Sam James shares the extraordinary journey of his career.  Click here for complete show notes.
American Cemetery & Cremation editor Tom Nondorf joins Funeral Service Insider editor Tony Russo to discuss some of the top trends from 2025.
Oversight failures, storage disputes, cemetery backlash, and rising interest in green burial highlight a turbulent week in funeral service industry news.
Author and cemetery historian Tui Snider explores global burial grounds, grief, Decoration Day traditions, and the stories that make every cemetery unique.
Houston funeral home raid, Titan Casket promos, EPA formaldehyde updates, and declining Catholic funerals highlight this week's key death-care news. Click here for complete show notes.    
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