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Wrestling Payments is a podcast for professionals working at banks, credit unions, and FinTechs who are responsible for managing ACH and payment operations. In each episode, members of NEACH guide conversations to help professionals examine the challenges of modernizing payment operations. Ultimately, the stories uncovered through guest interviews and solo episodes will highlight industry trends and identify how organizations can build their payment operations for the future.
64 Episodes
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Send us a text. (email us if you need a response) While domestic payments are faster than ever, international transactions remain stuck in the past. In this episode, Monex Chief Economist John Min explains why cross-border payments are often slow, costly, and unpredictable. GUEST-AT-A-GLANCE Name: John Min, Ph.D What they do: Chief Economist Company: Monex Noteworthy: John specializes in global payments, macroeconomic trends, and helps financial institutions navigate the complexities of cros...
Send us a text. (email us if you need a response) AI is changing the world as we know it. I'm please to present a great conversation i had with Brian Keef of Nice Actimize who are a leader in many things, but AI in Banking. In this Wrestling Payments episode, host Joe Casali interviews Brian Keefe, Manager of Portfolio Pre-Sales at Nice Actimize, about AI's transformative role in fraud detection and compliance. Brian addresses critical NACHA rule changes requiring institutions to monitor both...
Send us a text. (email us if you need a response) EPISODE SUMMARY In this episode of Wrestling Payments, host Joe Casali sits down with Sarah Stapp, Chief Commercial Officer, and Geoff Scott, Head of Compliance, at Aeropay. Together, they dive into the ongoing push and pull between sales and compliance in the world of pay by bank, exploring how teams can move fast without leaving risk behind. Sarah and Geoff discuss the growth of pay by bank in the United States, noting how new technologies a...
Send us a text. (email us if you need a response) EPISODE SUMMARY In this episode of Wrestling Payments, Jim Colassano, Senior Vice President at The Clearing House, joins host Joe Casali to discuss the transformative impact of the Real-Time Payments (RTP) network. He explains how RTP is revolutionizing how businesses manage payments, particularly on the send side. Jim highlights the shift from traditional batch processing to instant payments, emphasizing the network's ability to handle vari...
Send us a text. (email us if you need a response) Episode Summary Mid-market banks and credit unions are trapped between agile FinTechs and mega banks, held back by internal silos. On Wrestling Payments, host Elyssa Morgan explores how these institutions can break barriers and leverage their unique strengths. Randy San Nicolas (Braid CEO) and Daryn Barney (Role FinTech Partners founder) reveal how to overcome self-imposed limitations. "To break through silos, you must step outside to see the ...
Send us a text. (email us if you need a response) Episode Summary Financial institutions struggle to identify and monetize revenue opportunities through FinTech partnerships while justifying upfront costs to leadership. Wrestling Payments host Elyssa Morgan speaks with Scott Goldthwaite from FinTech Futures, who breaks down where banks can find immediate revenue streams and build compelling business cases. Scott explains that banks must develop strategies to enhance transaction fee income thr...
Send us a text. (email us if you need a response) Episode Summary Many financial institutions feel stuck, believing technology myths hold them back from innovation. In this Wrestling Payments episode, host Elyssa Morgan talks with Brian Anderson, VP of Banking Transformation at Finzly, about busting these myths and competing in today's payments ecosystem without waiting for core systems to catch up. Brian explains how institutions can shift from core-reliant to core-complimentary thinking, tr...
Send us a text. (email us if you need a response) Episode Summary Financial institutions face a critical challenge: modernizing payment operations through FinTech partnerships without compromising compliance. On Wrestling Payments, host Elyssa Morgan explores practical strategies for balancing innovation with regulatory requirements. Mark Forbis (former Jack Henry CTO) and Stephen Coburn (Avalo Labs CEO) reveal what works when banks and FinTechs collaborate. Mark explains why most institution...
Send us a text. (email us if you need a response) EPISODE SUMMARY In this episode of Wrestling Payments, Host Elyssa Morgan talks with Dr. Angela Murphy from Pidgin about the shift from competition to collaboration between financial institutions and fintechs. They explore why partnership is a critical strategy for shaping the future of financial services and meeting rapidly evolving customer expectations. Angela addresses the common fear among institutions of losing control. She argues that...
Send us a text. (email us if you need a response) Episode Summary In this episode of Wrestling Payments, Joe Casali from NEACH sits down with Raphael Reznek and Ingrid Hebert from Mascoma Bank and Mascoma Technologies to explore an incredible success story: how a community bank built its own fintech platform from scratch. After years of vendor disappointments and legacy system limitations, Mascoma took the bold step of building in-house—and the results are remarkable. Raphael shares how their...
Send us a text. (email us if you need a response) EPISODE SUMMARY In this episode of Wrestling Payments, host Joe Casali from NEACH speaks with Glenn Fromer of Treasury Software about solving the critical "last mile" disconnect between small businesses and the ACH network. Glenn shares how his journey from accountant at fast food chains to payment software developer revealed significant inefficiencies in payment operations. His company evolved from addressing bank reconciliation issues to c...
Send us a text. (email us if you need a response) QUESTIONS ALWAYS WELCOME. jcasali@neach.org EPISODE SUMMARY In this third installment of the NACHA "Smackdown" Rules Violations in the Ring series, Wrestling Payments host Joseph Casali dives into NACHA's enforcement process, examining real rules violation cases and their consequences. The episode unpacks three enforcement cases involving micro-entries to invalid accounts, entries to invalid accounts, and failure to perform annual ACH complia...
Send us a text. (email us if you need a response) EPISODE SUMMARY: QUESTIONS ALWAYS WELCOME. jcasali@neach.org In this episode of Wrestling Payments, host Joseph Casali continues his three-part NACHA SmackDown series, taking listeners inside the high-stakes world of ACH rules violations. Through compelling real-world cases, Joseph reveals the consequences when financial institutions fail to follow proper authorization procedures. The episode examines Steward Bank's repeated failures to provid...
Send us a text. (email us if you need a response) Episode SummaryIn this episode of Wrestling Payments, Joseph Casali launches a three-part "SmackDown Rules Violations in the Ring" series, examining ACH rule violations through wrestling metaphors. He analyzes two critical NACHA case studies that payment professionals should understand to avoid costly compliance mistakes. The first case involves Glenn Transportation's unauthorized $50,000 reversal attempt against KJN Storage, earning them a wa...
Send us a text. (email us if you need a response) EPISODE SUMMARY In this episode of Wrestling Payments, host Joseph Casali draws surprising parallels between professional wrestling and the evolution of payment systems. After watching WrestleMania 41, he experienced an "aha moment" recognizing that successful payment transformations follow the same narrative structure as compelling wrestling storylines. The episode explores Donald Miller's StoryBrand framework, breaking down how every story, ...
Send us a text. (email us if you need a response) EPISODE SUMMARY In this episode of Wrestling Payments, host Joe Casali sits down with Travis Dulaney, CEO and Co-founder of BalancedTrust, to unpack the ongoing friction between fintech startups and their bank partners. From missing compliance standards to misunderstandings around regulatory risk, Travis explains why so many good ideas hit a wall. Travis shares lessons from his time launching and selling PayFi, where inconsistent feedback from...
Send us a text. (email us if you need a response) EPISODE SUMMARY This episode of Wrestling Payments tackles the critical topic of exposure limits in modern payments. Host Joe Casali and guest Sean Carter, President & CEO of Neach Payments Group, dissect an article by Jordan Bennett of Nacha, which focuses on payment modernization and digital transformation. Sean highlights a common misconception: viewing exposure limits solely through the lens of credit risk. He argues for a broader pers...
Send us a text. (email us if you need a response) EPISODE SUMMARY It happens to the best of us. This session was recorded last year, but got lost in the shuffle. It may be a crime as the interview was with law enforcement and a member financial institution (at the time) on the topic of fraud... the show notes below. In this episode of Wrestling Payments, host Joe Casali engages in an insightful discussion with Matthew Hogan, CAMS, a detective with the Connecticut State Police and a Task Force...
Send us a text. (email us if you need a response) EPISODE SUMMARY Sarah Stapp, Chief Commercial Officer at Aeropay, joins Joseph Casali to discuss the evolving payments landscape, focusing on Pay by Bank. Sarah shares her unique journey into fintech, from Craigslist job ads to leading global expansion at Braintree, and dives into ACH rails and real-time payments. Why Pay by Bank Matters: It offers fast, secure payment options directly from bank accounts, bypassing card networks. S...
Send us a text. (email us if you need a response) Episode Summary In this episode of Wrestling Payments, host Joseph Casali breaks down three timely developments in the payments world. First, he tackles the slow adoption of faster payments among smaller financial institutions. Despite strong growth in RTP and FedNow, integration costs and a lack of clear pricing models continue to hold many back. Next, Joe explores Square’s move to offer consumer loans through Cash App. With FDIC approval in ...
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