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Welcome to the Health System CXO Podcast, sponsored by The Health Management Academy. We're introducing three new streams of content designed for Health System CXOs AND hosted by The Health Management Academy's subject matter experts for Health System Nurse Executives, Health Equity Officers and Strategy Executives - Anne Herleth, Jasmaine McClain and Jackie Kimmell. The Health System CXO Podcast activates health system leaders towards outcomes and scalable solutions you can implement now.
162 Episodes
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In this episode, Robin Brand and Naj Khan discuss the pressing workforce challenges facing health systems, particularly the clinician shortages and rising costs. They explore how technology and AI are being adopted to address these issues, revealing a gap between interest and implementation. The conversation also covers staffing strategies, care model redesigns, and the importance of tailoring solutions to meet the specific needs of different clinical roles and settings. Welcome to the Health...
In this episode of the Health Systems CXO podcast, Brian Contos discusses the current challenges facing health systems, including financial pressures and policy changes. He emphasizes the need for health systems to rethink their growth strategies, focusing on operational scale through AI and site of service optimization. Welcome to the Health System CXO Podcast, sponsored by The Health Management Academy, featuring content designed for Health System Nurse Executives, Health Equity Offic...
In this conversation, Anne Herleth discusses the critical importance of governance in healthcare AI, emphasizing the need for practical rules to manage AI effectively. She introduces four key rules: the 50-50 rule for balancing quick wins with long-term transformation, the 80% rule for choosing good enough solutions, the one-in-two-out rule for managing vendor relationships, and the 12-month rule for adapting to rapid changes in technology. Welcome to the Health System CXO Podcast, spon...
In this episode of the Health System CXO podcast, Robin Brand interviews Nick Bartz, co-founder and CEO of Kairon Health. This conversation covers the importance of understanding the operational realities of healthcare, the role of technology in facilitating change, and the challenges of implementing value-based care. Welcome to the Health System CXO Podcast, sponsored by The Health Management Academy, featuring content designed for Health System Nurse Executives, Health Equity Office...
In this episode, Jess discusses the strategic communication necessary for healthcare leaders to advance health equity amidst changing legislation. The conversation emphasizes the importance of aligning health equity initiatives with organizational priorities, understanding stakeholder needs, and the role of influence in driving change. Jess highlights the significance of executive buy-in while cautioning against relying solely on it, and stresses the need for a robust communication strategy t...
This conversation explores the impact of AI on nursing care delivery, focusing on the challenges of nursing workload and labor costs. Anne Herleth discusses various AI pilot projects that aim to improve patient safety and nursing education, highlighting successful outcomes and the importance of nurse involvement in AI implementation. Welcome to the Health System CXO Podcast, sponsored by The Health Management Academy, featuring content designed for Health System Nurse Executives, Health Equ...
In this conversation, Felicity Yost, co-founder and CEO of TIA, discusses the evolution of women's healthcare through the lens of her company, TIA. Starting as a health information app, TIA has transformed into a full-service clinic model that emphasizes holistic care, patient relationships, and innovative solutions to address the unique needs of women. Felicity shares insights on the challenges of traditional healthcare models, the importance of technology in operations, and the need for a m...
This conversation explores the rise and fall of Walgreens, focusing on its healthcare strategy and the challenges it faced in the retail pharmacy market. The discussion highlights key events, including the merger with Alliance Boots, the impact of online competition, and the company's attempts to diversify into healthcare delivery. It also examines the lessons learned from Walgreens' struggles, particularly the importance of having a pharmacy benefit manager (PBM) and the difficulties of tran...
In this episode, Jess Evara discusses the transformative potential of artificial intelligence (AI) in healthcare, particularly focusing on ambient listening technology. The conversation explores how AI can enhance health equity, improve accountability, and address disparities in health outcomes. Key insights include the benefits of ambient listening in fostering deeper patient-provider connections, improving documentation accuracy, and the overall positive reception from both providers and pa...
In this conversation, Anne Herleth and Nadia Critchley discuss the critical need for investment in nurse manager development. They explore the challenges faced by nurse managers, the importance of change leadership over change management, and the tangible impacts of leadership development programs on healthcare systems. The discussion emphasizes the necessity of equipping nurse managers with the skills to lead effectively in complex environments, ultimately driving better patient care and org...
In this conversation, Anne Herleth discusses the critical role of nurse managers in healthcare and how health systems are failing to support them. She highlights the increasing responsibilities of nurse managers, the challenges they face with workload and burnout, and the need for strategic initiatives to improve their working conditions. The conversation emphasizes the importance of understanding nurse manager workload, the implications of overwork on health systems, and the necessity for or...
Dan Lilienquist, Chief Strategy Officer at Intermountain Health, joins Health Systems CXO to discuss rural healthcare challenges and how the hub-and-spoke model and virtual hospitals are reshaping care delivery. From advocacy to innovation, this episode highlights scalable solutions to improve clinical outcomes and bridge healthcare disparities. Welcome to the Health System CXO Podcast, sponsored by The Health Management Academy, featuring content designed for Health System Nurse Executives, ...
Your Health System CXO podcast host Jasmaine McClain & David Zuckerman, president and founder of the Healthcare Anchor Network, discuss the transformative potential of health systems as anchor institutions in addressing community disinvestment and economic insecurity. Together they emphasizes the importance of leveraging hiring, purchasing, and investing practices to create equitable local economies. Key Takeaways 1.Health systems can leverage their resources to address economic in...
Anne Herleth, your Health System CXO Podcast host discusses the critical role of nurse managers in healthcare and how health systems are failing to support them. Anne highlights the increasing responsibilities of nurse managers, the challenges they face with workload and burnout, and the need for strategic initiatives to improve their working conditions. Welcome to the Health System CXO Podcast, sponsored by The Health Management Academy, featuring content designed for Health System Nur...
Your Health System CXO podcast host Jasmaine McClain has special guest Rachel Thornton join her to discuss health equity. Rachel, pediatrician and healthcare executive at Nemours Children's Health, discusses her journey in healthcare leadership and the importance of health equity. Key Takeaways 1.Health equity is a core focus at Nemours Children's Health. 2.Investing in children's health yields long-term societal benefits. 3.Collaboration across teams is essential for health equity i...
This week on the Health System CXO Podcast your host Anne Herleth discusses the perspectives of frontline nurses, focusing on their information sources, trust issues with leadership, and the importance of effective communication. Key Takeaways 1.Frontline nurses need more information about emerging innovations. 2.Peer influence is significant during periods of change or stress. 3.Less than half of nurses look to their direct manager for information. 4.Social media is not a primary ...
Join your Health System CXO Podcast host Jackie Kimmell as she discusses the critical topic of site neutrality in healthcare payments, exploring its implications for health systems and the evolving legislative landscape. She highlights the bipartisan momentum towards site neutral payments, the potential cost savings for Medicare, and the importance of understanding these changes for healthcare executives. Key Takeaways 1.Site neutrality is a growing concern for healthcare leaders. 2.B...
Your Health System CXO Podcast host Jasmaine McClain discusses the challenges health equity leaders face in driving real change despite having leadership buy-in. Jasmaine emphasizes that buy-in is not enough and outlines three key factors for success: clear internal alignment, translation of system priorities into executive priorities, and demonstrating the value of health equity investments. McClain shares examples from health systems that effectively integrate health equity into their missi...
Your Health System CXO podcast host Anne Herleth and Lauren Rewers discuss the findings from a research study on frontline nurses' perceptions regarding safe staffing and the use of AI in healthcare. They explore the low confidence levels among nurses about their organizations' commitment to safe staffing, the preference for human-centered solutions, and the significant communication gaps that exist. Key Takeaways 1.Frontline nurses have low confidence in safe staffing. 2.There is a d...
Summary Your CXO host Jackie Kimmell discusses three significant developments in the healthcare sector that highlight innovative approaches to value-based care and investment. The first topic covers the surprising acquisition of Summa Health by General Catalyst, exploring the implications of this investment for healthcare systems. The second segment focuses on Longitude Health, a new collaborative initiative among several health systems aimed at driving innovation and efficiency in value-bas...
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