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The Limitless Leadership Podcast
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The Limitless Leadership Podcast

Author: Josh Parnell

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The Limitless Leadership Podcast was created to help automotive repair shops learn how to lead, coach, train, and manage people better by sharing proven techniques and thought provoking interviews from industry leaders.

The key to sustainable growth and profitability lies in the perfect synergy of leadership and performance, and we're dedicated to helping aspiring leaders in the automotive repair industry tap into unrecognized potential to achieve limitless results.

People + Process = Profit.
144 Episodes
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In this episode, host Josh is joined by Levi O'Brien, founder and CEO of Vintage Plumbing Services. Levi O'Brien shares how upgrading communication doubled his company’s business, explains his unique 50/50 partnership model that creates entrepreneurs within his organization, and discusses the life-changing impact of focusing on serving others above profit. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Timestamps: 00:00 – Introduction: Meet Levi O’Brien 01:51 – The Reluctant Plumber: Childhood Lessons & Family Business 03:40 – Upgrading Communication: How Tech Doubled Revenue 06:00 – Creating Jobs, Not Just Income: Shifting the Focus 07:35 – Partnerships, Not Employees: The 50/50 Model 10:24 – Navigating Tough Calls and Servant Leadership 13:10 – Proving Yourself vs. Improving Yourself 14:00 – Loss, Faith, and True Transformation 17:27 – Building Lasting Relationships and Unshakeable Trust 20:33 – What Leadership Means Now: Service & Sacrifice 25:18 – Content but Not Comfortable: Growth Never Ends  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.
In this episode, Josh Parnell is joined by Chris Cloutier, founder and CEO of AutoFlow, at the 2025 APPEX Show in Las Vegas. Chris shares how transparent communication is essential in the auto repair industry, highlighting AutoFlow’s role in building trust with customers. He discusses his three core values—caring enough to make a difference, demonstrating grit, and viewing feedback as a gift—that guide his leadership approach. Chris also offers practical advice for entrepreneurs and shop owners, emphasizing the importance of stepping away from the table to make thoughtful decisions. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire. Timestamps: 00:00 "Auto Repair Transparency Innovator" 03:59 "Proactive Auto Repair Communication" 07:03 AI Enhancing Consumer Transparency 10:18 "Care Enough to Change" 14:47 "Feedback Is a Gift" 19:15 "Leadership and Team Expansion" 21:28 "Prioritize People Over Profits" 24:48 "Addressing Workplace Tension Decisions" 28:34 "Setting Boundaries Changes Life" 32:30 "Streamlined Customer Journey Solutions"  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.
In this episode, Josh Parnell is joined by Frank Ziede, professional facilitator and author. Frank shares insights from his 25 years of experience training leaders and teams, emphasizing the importance of mindset and emotional intelligence in effective facilitation. Together, they discuss how genuine connection and servant leadership drive engagement and performance within organizations. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials from The Bearded Brotherhood. Timestamps: 00:00 Mindset and Soft Skills Training 04:13 "Engaged Learning Is Best" 06:43 "Leadership, Learning, and Perspective" 10:52 "Distracted Student with Business Crisis" 15:16 Leadership Through Courage and Care 17:36 Unlocking Potential Through Leadership 21:06 "Servant Leadership Explained Simply" 22:57 "Selflessness Yields Greater Rewards" 28:03 "Real-Life Motivation Examples" 29:38 "Connection Drives Engagement, Performance" 32:33 "Focus on What Truly Matters"  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.
In this episode, Josh Parnell sits down with David Boyd, founder and CEO of Call Inbound, at the 2025 AAPEX Show in Las Vegas. David shares how Call Inbound differentiates itself in the VoIP landscape by building a team sourced directly from the independent automotive repair industry, ensuring deep understanding of shop operations and challenges. The conversation highlights the power of actionable, daily data delivered through AI-powered call analysis, helping shop owners improve appointment conversion rates and drive consistent team development. Finally, David emphasizes the importance of servant leadership, discussing how mentorship, vulnerability, and ongoing personal growth are critical to successful leadership both inside and outside the workplace. Learn more about Promotive or start your next search at https://www.gopromotive.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Timestamps: 00:00 "Missed Calls Cost Businesses" 03:52 "Guest Engagement to Build Trust" 09:53 Differentiating Your Services Effectively 12:36 Industry Expertise Drives Client Success 14:56 Advisor Training Drives Shop Success 17:16 Coaching for Better Customer Calls 20:46 Servant Leadership Through Actions 26:38 "The Power of Coaching" 27:32 "Face It Till You Grow" 30:44 "Aspiring vs True Core Values"  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.
In this episode, Josh Parnell is joined by Josiah Martin, shop owner of Limitless Auto Center, to explore the realities and rewards of leadership in business ownership. Josiah shares his journey from technician to entrepreneur, emphasizing the importance of investing in leadership skills and the critical role of recognizing and supporting team members. He also opens up about navigating personal and professional challenges, including leading his business through his son's medical crisis, and highlights the significance of building strong partnerships and preparing teams to step up when needed. Learn more about Promotive or start your next search at https://www.gopromotive.com. Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Timestamps: 00:00 – Introduction: Meet Josiah Martin and Limitless Auto Center 02:02 – Starting Out: Early Days in the Automotive Industry 03:22 – Naming the Business: Why “Limitless”? 05:24 – Stepping Into Leadership: Realizing It’s More Than Fixing Cars 07:36 – Facing Challenges: The Reality of Business Ownership 08:40 – The Power of Recognition in Leadership 18:08 – Leading Through Family Crisis: Building a Team That Thrives  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.
In this episode, Josh Parnell is joined by Al and Alex Oramas, owners of Pro Auto Care. The Oramas team shares practical leadership strategies, emphasizing the importance of focusing on actionable goals rather than overwhelming teams with too many changes. They discuss their hiring process, highlighting the value of will and attitude over pure ability, and advocate for building a company culture centered on personal growth and emotional intelligence. Finally, Al and Alex explore the critical role of faith in their leadership approach, illustrating how trust, mindset, and empowering team members allow them to confidently step away from their business when needed. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire. Timestamps: 00:00 "Live from AAPEX 2025" 06:00 Actionable Leadership for Lasting Change 07:40 Focus on One Behavior Change 11:22 A, B, and C Players 15:50 Curiosity Drives Engagement and Growth 18:16 "Team Culture & Interview Guide" 22:32 "Trusting God's Unstoppable Plans" 25:10 "Trusting God in Entrepreneurship" 27:27 "Qualities of True Leadership" 30:30 Problem Solving with Teamwork 35:03 Pause, Process, Pivot Method 37:00 "Mentor's Impact on Life Choices" 39:21 "Letting Go to Grow"  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.
In this episode, Josh Parnell is joined by Jimmy Alauria, owner of Three A Automotive and Diesel and founder of Victory Team Building Group. Jimmy shares his journey from an unexpected start in the auto repair industry to becoming a successful shop owner and leadership coach. He emphasizes the importance of building winning teams through clear vision, personal accountability, and developing systems that allow every team member to thrive. Learn more about Promotive or start your next search at https://www.gopromotive.com.  Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.  Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.  Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.  Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour.  Timestamps:  00:00 "Streamlining Business for Expansion" 05:17 "Winning at 2025 Apex Show" 08:53 "Leadership Through Community and Growth" 10:49 Clear Vision Drives Organizational Success 12:54 "Accountability and System Responsibility" 16:15 "Streamlining Business Operations" 21:47 "Effective Role Management in Business" 25:26 "Driving Profit Through Management" 26:20 "Focus on Gross Profit, Not RO" 29:26 "Thriving by Embracing My Role" 36:01 Teamwork vs Individualism in Shops 37:04 "Winning Teams and Business Goals"  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.
In this episode, Josh Parnell is joined by Kent Bullard, COO and Partner at the Institute for Automotive Business Excellence. Kent opens up about his personal and professional growth journey, highlighting the power of mindset shifts and the importance of overcoming limiting beliefs. The discussion also explores the Institute’s unique approach to coaching, with a focus on creating independence for their clients and building lasting business legacies. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Timestamps:  00:00 – Welcome & Intro to Kent Bullard 01:00 – Kent Bullard’s Story: Finding Purpose Through Struggle 02:23 – The Institute’s Mission: Raising the Industry 04:39 – Transformative Mindset Shifts: From Failure Up 08:50 – The Power of Support: “I Believe In You” 12:16 – Vulnerability, Self-Worth, & Daily Affirmations 20:32 – Why Failure Fuels Success 23:08 – Kent’s Definition of Leadership 25:06 – The Institute’s Approach to Coaching 28:03 – Best Advice from Industry Coaches 29:31 – How To Connect With The Institute  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.
In this episode, Josh Parnell and Brett Beitler are joined by Oscar Acosta. Oscar shares his inspiring journey from Venezuela to the United States, highlighting his transition across multiple industries and the importance of lifelong learning. The conversation centers on three key points: the value of applying leadership principles across industries, the importance of hiring for values over skillset, and leading by example to inspire and build trust within teams. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire. Timestamps: 00:00 Oscar's Inspiring Franchise Journey 04:38 From Architect to Daycare Manager 07:55 "Lifelong Learning and Curiosity" 12:01 "Living Values and Inspiring Change" 14:34 "Building Trust Through Leadership" 16:21 "Lead by Example" 20:47 "Faithful Leadership and Legacy" 23:09 "Limitless Leadership Welcomes Oscar Acosta"  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.
In this episode, Josh Parnell welcomes Todd Hayes, CEO of Auto Shop Answers and the Houston Boston Partnership. Todd shares his philosophy of leading “in the trenches with the wrenches,” emphasizing hands-on leadership and empowering his team through real-world business training and generational wealth building. He challenges industry norms by advocating for seven-day operations, explaining how flexible schedules serve both customers and employees.Learn more about Promotive or start your next search at https://www.gopromotive.com.Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.Timestamps:00:00 "Mentorship and Business Beginnings"08:24 Recruiter Transformed Store Operations10:42 "Industry Leaders and Key Hires"17:57 Retail Philosophy and Flexibility23:18 "Shift from Full-Service Gas"28:13 "Teamwork Beats Skills Alone"36:51 "Quick Car Service Discussion"39:02 "Customer Service Commitment Guarantee"44:20 "Charlie Zlatkos: Lifelong Commitment"51:40 "Courtside: Knowledge in Action"57:53 "Optimizing Vehicle Service Workflow"01:01:15 "Customer-Funded Business Success"01:06:06 Leadership and Customer Commitment01:12:04 "AI: The Key to Success"  01:14:29 "Keys to Business Success"  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.
In this episode, Josh Parnell sits down with Jacob Morgan, five-time bestselling author and professionally trained futurist, to discuss building a future-ready organization. Jacob shares his journey from a challenging corporate experience to becoming an influential thought leader in employee experience. They also talk about the importance of leaders embodying five key archetypes to adapt in today’s workplace, the value of building skills-based organizations that prioritize both values and flexibility, and the critical role of exclusivity in hiring to cultivate strong organizational culture.Learn more about Promotive or start your next search at https://www.gopromotive.com.Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour.Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.Timestamps: 00:00 "Journey to Future of Work"05:41 Servant Leadership Over Positional Leadership08:00 "Futurist Leadership and Employee Experience"12:09 "Adaptability in Evolving Workplaces"15:27 "Climbing the Corporate Rock Wall"16:24 Skills-Based Workforce Optimization19:39 "Leadership Through Inspiration"24:32 "Leadership: Influence vs. Position"26:32 "Strategize Beyond the Surface"  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.
In this episode, Josh Parnell is joined by Charlie Zlatkos, owner of Pleasant Care Care in Newton, Massachusetts. Charlie shares the story behind his million-dollar check and the grit and discipline required to achieve such success. He emphasizes the importance of setting standards as a leader—living by example to inspire and elevate a team. Finally, Charlie explains how consistent practice and training, both in business and personal development, are essential for achieving excellence and creating lasting impact.Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire.Timestamps: 00:00 "Under the Lift Spotlight"04:46 "Starting Out at the Gas Station"07:27 "Turning Points Shape Success"09:59 "Challenging Long-Held Beliefs"14:00 "Building AutoSop Answers Together"18:20 "Motivation Through a Goal Check"20:54 "Why We Avoid Taking Action"25:04 "The Road Less Traveled"26:30 "Commitment to Fitness Journey"29:17 "Living the Standard"35:04 "Valuing the Customer's Role"36:34 "Relationship-Focused Hospitality"39:22 "Measure to Manage Success"42:19 "Training Like an Athlete"46:49 "Leaders Must Train Effectively"49:21 Efficient Auto Inspection System51:25 "Auto Shop Training Overview"  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.
In this episode, discover how Coralee Zueff, trainer extraordinaire and coach, transforms automotive customer experiences through trust, communication, and leadership. Learn her path into the industry, the pivotal role of service advisors, AI’s impact, and powerful stories about building confidence and resilience. Perfect for new advisors, managers, or anyone eager to elevate leadership in a changing world. Learn more about Promotive or start your next search at https://www.gopromotive.com. Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. 🔔 Don’t forget to like, comment, and subscribe for more industry insights, leadership strategies, and expert advice! #leadership #autorepair #servicetraining Timestamps: 00:00 – Welcome & Intro to Who Is Coralee 00:53 – Coralee’s Journey into Auto Service 02:16 – Accidental Industry Entrances and Career Longevity 02:56 – Upcoming Training Events: Vision, Texas Two Step, Tools 4:34 – Harnessing AI to Supercharge Your Service Drive 05:53 – Book Release: Coralee’s Car Care Cookbook 06:37 – Bilingual Communication: “Speaking Car” with Customers 10:43 – Leadership Defined: Transformative Moments & Mentorship 14:58 – Best Advice: Keeping Technicians Busy & Serving Customers 16:47 – “Know Your Value”: Empowering Service Advisors 20:01 – Fresh Perspectives Fueling Industry Change 23:37 – Serving Through Selling: Providing Value that Sticks 26:25 – Connect with Coralee: Events, Training, Social  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.
Unlock the secrets to overcoming fear, anxiety, and feeling stuck in your personal and professional life. Josh Parnell and Bret Beitler dive deep into the “Three C’s”—capability, competence, and confidence—and share real-world strategies for breaking through plateaus and leading with purpose.If you’re looking to build momentum, face imposter syndrome, or grow as a leader in any industry, this episode is packed with actionable steps and inspiring stories to get you moving forward.Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.Timestamps:00:00 – Welcome: Leadership in 2026 & The Episode Kickoff01:10 – “God Will Equip the Called”: Faith, Fear & Momentum03:28 – Introducing the Three C’s of Getting Unstuck07:33 – Capability: Are You Stuck or Just Overloaded?10:22 – System Fixes, Time Management, and the Role of a Coach13:45 – Limiting Beliefs and the Power of Community17:47 – Competence: Defining Skills vs. Chasing Outcomes24:43 – Training, Growth, and Why Rookie Mindset Matters28:16 – Confidence: Trust Yourself to Act & Learn32:11 – Breathe Life Into Others: The Power of “I Believe In You”39:04 – Reframing Failure & The Importance of Taking Action41:30 – Final Words: You Are Not Alone On This Journey  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.
In this episode, Josh Parnell is joined by Trish Ostrander, Training Administrator for Gustafson Brothers and Executive Director of Gustafson Education Foundation. Trish shares how her faith journey led her into the automotive industry, discusses innovative programs like the Intro to Auto Boot Camp and Saturday Auto Shop Club designed to engage and train the next generation, and emphasizes the importance of clarity, direction, and servant leadership in building empowered teams.Learn more about Promotive or start your next search at https://www.gopromotive.com.Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire.Timestamps: 00:00 – Intro & Guest Welcome: Meet Trish Ostrander01:40 – Attracting the Next Gen: Boot Camps & Community Training06:15 – Mentorship, Apprenticeships, and Growing Your Own Talent10:45 – Leadership Lessons: Clarity, Direction, and Communication13:40 – Empowerment Over Micromanagement in Shop Culture17:54 – Champion Shop Blueprint: Making Apprenticeship Accessible19:53 – Learning from Failure and Embracing Growth22:18 – What Leadership Means & How to Serve Your Team27:08 – Planting Seeds for Tomorrow: Taking Action Today30:16 – How to Connect with Trish and Learn More  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.
In this episode, Josh Parnell is joined by General Robert Neller, former Commandant of the Marine Corps. General Robert Neller says that building a culture of accountability and trust within teams is critical, emphasizing that leaders must both own their decisions and care deeply for those they lead. He also discusses the value of creating environments where team members feel safe to share ideas and drive positive change, and stresses that character and effort are essential qualities for effective leadership.Learn more about Promotive or start your next search at https://www.gopromotive.com.Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.Stop managing chaos and start leading with purpose. Visit https://www.limitlessleadership.co to learn more about Limitless Leadership coaching, training, and speaking.Timestamps:00:00 "Marine Life and Leadership Journey"04:21 "Leadership Means Building Great Teams"08:02 "Leadership as Service and Influence"11:39 "Listening and Engaging with Marines"14:06 "Discussion with Division Commander"19:09 "Creating Safe Spaces for Ideas"21:51 "What If He Had Something?"25:58 "Accountability and Courage Recognized"29:13 "Accountability and Standards Matter"30:58 "Ensuring Accountability After Exercises"35:53 "Building Accountability Through Ownership"39:03 "Effort, Health, and Character"41:47 "Effort, Limits, and Motivation"45:26 "Building and Growing Effective Teams"50:11 "Leadership Is About Caring"  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.
In this episode, Josh Parnell welcomes Todd Westerlund, President of Auto Shop Answers. Todd shares his journey from technician to industry leader, emphasizing the importance of vulnerability and asking for help as a strength in leadership. The discussion highlights the impact of Auto Shop Answers’ training programs, including how operational excellence and genuine care for people drive shop success.Learn more about Promotive or start your next search at https://www.gopromotive.com.Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour.Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.Timestamps: 00:00 Welcome Todd05:20 "Certified Technician's Journey"08:26 From Mechanic to Sales Leader10:39 "Kukui's Industry-Disrupting Platform"14:21 "Unexpected Opportunity and Connection"18:14 "Social Media and Perception"19:56 Weekend Struggles and Limited Services25:35 Helping Through Stressful Situations29:00 "Leading with Heart"29:25 "Seek First to Understand"35:14 "Weekend Auto Shop Strategy"35:50 "Vehicle Repair and Loaner Setup"39:22 "Coaching Impact and Training Focus"44:25 "Integrity and Personal Growth"47:13 "Know Your Competition"48:30 "Driven to Work and Give"  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.
In this episode, Josh is joined by Sheri Hamilton, Executive Director of the Midwest Auto Care Alliance and Vision Hi Tech Training and Expo. Sherri shares the journey of expanding Vision Conference from a small, local event to a nationwide industry gathering now attracting nearly 4,000 attendees. They talk about effective leadership, with Sherri emphasizing the importance of investing in team members, understanding their strengths, and creating a culture rooted in organizational values.Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.Visit https://integrity1auto.com to learn more about Integrity 1st Car Pros, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire.Timestamps: 00:00 From Local to Nationwide Leadership05:59 Comprehensive Automotive Training Sessions08:24 "Riches in the Niches"13:12 Empowering Teams Through Leadership14:20 Team Strengths Assessment Insights17:25 "Investing in Team Well-Being"23:42 "Clarity, Goals, and Team Alignment"26:04 "Leadership Through Clarity and Trust"  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.
In this episode, Josh Parnell is joined by Brin Kline and Gary Keyes of the Florida Auto Care Alliance. They talk about why it's important to network as professionals in the auto repair industry. Brin Kline and Gary Keyes also discuss the value of leadership, describing how mentoring others and sharing hard-earned lessons can help the next generation of shop owners.Learn more about Promotive or start your next search at https://www.gopromotive.com.Stop wasting your marketing dollars and connect with Shop Marketing pros at https://www.shopmarketingpros.com.Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence.Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th.Visit Golden Hour Garage at https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour.Timestamps: 00:00 Independent Auto Repair Alliance05:35 Advocating for Automotive Professionals08:38 "Guiding Others Toward Success"12:27 "Network Early for Career Growth"15:48 "Life-Changing Industry Events"18:12 "Top Notch Training & Networking"22:38 "Focus, Simplify, Get Buy-In"24:38 "Learning, Retention, and Continued Growth"29:48 "Build Bonds, Share Insights"33:39 "Success Requires Guidance, Not Pride"  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.
Ditch the job boards. Promotive connects top repair shops with the best talent—technicians, diesel mechanics, service advisors, you name it. Whether you’re an automotive pro looking for your next job or a shop owner building a dream team, kick back and relax. Promotive's got you covered. Learn more or start your next search at https://www.gopromotive.com. Tekmetric is the leading cloud-based platform built to help auto repair shops streamline operations, improve communication, and grow profitably. Visit https://www.tekmetric.com to book a demo and see how Tekmetric can help you run your shop with more clarity and confidence. Visit https://auto.tekmetric.com/4r7jaUw to register for Tektonic In Houston, Texas, April 9th - 11th. Become a Pro today by partnering with Shop Marketing Pros for your shop’s digital marketing services. Stop wasting your marketing dollars and connect with them at https://www.shopmarketingpros.com. Integrity 1st Car Pros are trusted auto care experts committed to honest, transparent vehicle service with ASE-certified technicians, cutting-edge diagnostics, and top-tier repairs for all makes and models. Driven by integrity and genuine care, they make car maintenance easy and dependable. Visit https://integrity1auto.com to learn more, and https://www.Integrity1Franchise.com to complete the Franchise Fit questionnaire. Golden Hour Garage takes the time constraints of estimate building, warranty calls, and fleet claims off your team’s plate so they can focus on what really matters. Visit https://www.goldenhourgarage.com to schedule a discovery call - & Own Your Golden Hour. Stop managing chaos and start leading with purpose. Limitless Leadership helps you tap into unrecognized potential to achieve limitless results. For more information, visit https://www.limitlessleadership.co and check out The Limitless Leadership Blueprint by visiting https://limitless-leadership.mykajabi.com/short_form. The Bearded Brotherhood crafts premium, all-natural beard care essentials that help you look sharp, feel confident, and celebrate timeless masculinity every day. Visit https://www.thebeardedbrotherhood.co to grab your grooming essentials.In this episode, Josh Parnell is joined by Jeff Rudnick, founder and CEO of Pit Crew Loyalty. Jeff shares the importance of human connection in both leadership and business, emphasizing that authentic engagement—not transactional thinking—drives customer loyalty and team performance. He also explains how Pit Crew Loyalty empowers automotive shops to make a greater impact in their communities through automated, value-driven loyalty programs.Timestamps: 00:00 "Limitless Leadership with Jeff Rudnick"04:47 "Inspired by My Father's Legacy"06:44 Seeking Purpose Beyond Success10:33 "Redefining Loyalty Rewards Marketing"14:38 "Elevating Brand Through Community"17:41 "Evolving Business with Just Cause"23:06 "Visual Texting for Marketing"24:16 Mission-Driven Impact Boosts Performance29:46 "Keys to a Content Life"32:54 "Leadership, Recognition, and Loyalty"34:26 "Vision, Principles, and Connection"37:59 "Accountability as Love"  I'm Josh Parnell, Founder and CEO of Limitless Leadership. With a team of leadership coaches, trainers, and speakers, Limitless Leadership helps aspiring leaders tap into unrecognized potential to achieve limitless results.For more information, please visit https://www.limitlessleadership.co.
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