Medical Council NSW

In this episode our host, Dr Penelope Elix, explores what it really means to stay grounded and keep compassion alive when the job takes so much out of you. She’s joined by Veronica Payne, an anaesthetist and member of the Medical Council of NSW and Elizabeth Lecoanet, conductor of the MDOK Singing for health .

In this podcast episode our host, Dr Penelope Elix, sits down with Renee Thomson, a proud Wiradjuri woman. Renee has experience in policy, government and strategy, and an important story to share about her personal experience of institutional racism in the NSW health system. In this moving podcast, Renee shares her personal experience with the health system and the impact of institutional racism on Aboriginal and Torres Strait Islander communities. “When she said, ‘take him to the hospital’, there was this unshakable pit in my stomach that I just thought ‘I don’t want to take him’.”

In our latest podcast episode our host, Dr Penelope Elix, talks with Dr Cathy Kezelman a medical practitioner, President of Blue Knot Foundation, Chair of National Centre for Action on Child Sexual Abuse and someone with a lived and living experience of complex trauma.   Dr Kezelman shares her insight on trauma-informed care and provides advice for how to approach interactions differently.       Resources You can find information and resources from BlueKnot at www.blueknot.org.au    Reference to any specific views, information or opinions does not constitute an endorsement or recommendation by the Medical Council of NSW (MCNSW). The views, information or opinions expressed by individuals in podcast episodes are their own and do not necessarily reflect the view(s) of the MCNSW. The MCNSW does its best to ensure information is complete, relevant and up to date, but is not responsible for verifying the accuracy of all information shared by individuals.

In this two-part podcast, we discuss what the Medical Council does, and how they manage complaints.   We spoke with Dr Saskia Fung, Chair of the Australasian Prevocational Medical Officers’ Committee and Dr Sanjay Hettige, Chair of the AMA Council of Doctors in Training. Our host, Dr Penelope Elix, answered their burning questions about complaints, the work of the Medical Council and more.   Reference to any specific views, information or opinions does not constitute an endorsement or recommendation by the Medical Council of NSW (MCNSW). The views, information or opinions expressed by individuals in podcast episodes are their own and do not necessarily reflect the view(s) of the MCNSW. The MCNSW does its best to ensure information is complete, relevant and up to date, but is not responsible for verifying the accuracy of all information shared by individuals.

In this two part podcast, we discuss what the Medical Council does, and how they manage complaints.   We spoke with Dr Saskia Fung, Chair of the Australasian Prevocational Medical Officers’ Committee and Dr Sanjay Hettige, Chair of the AMA Council of Doctors in Training. Our host, Dr Penelope Elix,answered their burning questions about complaints, the work of the Medical Council and more.   Reference to any specific views, information or opinions does not constitute an endorsement or recommendation by the Medical Council of NSW (MCNSW). The views, information or opinions expressed by individuals in podcast episodes are their own and do not necessarily reflect the view(s) of the MCNSW. The MCNSW does its best to ensure information is complete, relevant and up to date, but is not responsible for verifying the accuracy of all information shared by individuals.

In episode 2 of our latest podcast, we explore how we communicate and ways to do this better to help our patients Our host Dr Penelope Elix speaks with Dr Sarah J White, a leading conversation analyst, and Professor John Cartmill, an experienced surgeon. They explore conversation, how we communicate, why we might not get the response we’re expecting and how medical professionals can use communication to improve their interactions with patients. Resources Links to some of Dr Sarah J White’s academic and MJA insight articles mentioned in the podcast: Lateness: https://www.tandfonline.com/doi/full/10.1080/10410236.2023.2299888 Question design: https://insightplus.mja.com.au/2021/40/asking-the-right-question-for-the-patient-in-front-of-you/ Some/any question: https://insightplus.mja.com.au/2021/28/managing-multiple-patient-concerns-in-a-gp-consultation/ Other academic articles: https://www.researchgate.net/profile/Sarah-White-34 You can find more information on conversation analysis and Dr Sarah J White at https://bedsidemanners.com.au/ Reference to any specific views, information or opinions does not constitute an endorsement or recommendation by the Medical Council of NSW (MCNSW). The views, information or opinions expressed by individuals in podcast episodes are their own and do not necessarily reflect the view(s) of the MCNSW. The MCNSW does its best to ensure information is complete, relevant and up to date, but is not responsible for verifying the accuracy of all information shared by individuals.

In episode 1 of our latest podcast, we delve into the fascinating world of conversation analysis. Our host Dr Penelope Elix speaks with Dr Sarah J White, a leading conversation analyst, and Professor John Cartmill, an experienced surgeon. They explore conversation, how we communicate, why we might not get the response we’re expecting and how medical professionals can use communication to improve their interactions with patients. Resources Links to some of Dr Sarah J White’s academic and MJA insight articles mentioned in the podcast: Lateness: https://www.tandfonline.com/doi/full/10.1080/10410236.2023.2299888 Question design: https://insightplus.mja.com.au/2021/40/asking-the-right-question-for-the-patient-in-front-of-you/ Some/any question: https://insightplus.mja.com.au/2021/28/managing-multiple-patient-concerns-in-a-gp-consultation/ Other academic articles: https://www.researchgate.net/profile/Sarah-White-34 You can find more information on conversation analysis and Dr Sarah J White at https://bedsidemanners.com.au/ Reference to any specific views, information or opinions does not constitute an endorsement or recommendation by the Medical Council of NSW (MCNSW). The views, information or opinions expressed by individuals in podcast episodes are their own and do not necessarily reflect the view(s) of the MCNSW. The MCNSW does its best to ensure information is complete, relevant and up to date, but is not responsible for verifying the accuracy of all information shared by individuals.

In our latest podcast episode, we explore the value of good communication and collaboration between doctors and pharmacists in supporting patient-centred care and safety. Our host Dr Penelope Elix speaks with Adrian Lee, pharmacist and former deputy president of the NSW Pharmacy Council, with Dr Mel Griffiths, a GP and NSW Medical Council hearing member. They discuss the dynamics of building effective professional relationships to support better patient outcomes and patient safety. Our guests share practical tips on engaging patients to promoting medication adherence, to navigating the regulatory and professional roles of each profession when it comes to prescribing and dispensing. Reference to any specific views, information or opinions does not constitute an endorsement or recommendation by the Medical Council of NSW (MCNSW). The views, information or opinions expressed by individuals in podcast episodes are their own and do not necessarily reflect the view(s) of the MCNSW. The MCNSW does its best to ensure information is complete, relevant and up to date, but is not responsible for verifying the accuracy of all information shared by individuals.

The growth in telehealth has delivered enormous benefits to patients by providing more timely and accessible health care, but how do doctors decide when a telehealth consult is appropriate? What do quality telehealth consultations mean in practice? In this podcast episode, host Dr Penelope Elix speaks with, Dr Anne Tonkin AO, Chair, Medical Board of Australia (MBA) and Dr Michael Wright, Medical Director from Avant about practical aspects of telehealth consults and key points from the MBA’s Telehealth Guidelines released last year. Resources Medical Board of Australia Telehealth Guidelines (Sept 2023) Medical Board of Australia Good medical practice – a code of conduct for doctors in Australia   Reference to any specific views, information or opinions does not constitute an endorsement or recommendation by the Medical Council of NSW. The views, information or opinions expressed by individuals in podcast episodes are their own and do not necessarily reflect the view(s) of the Council. The Council does its best to ensure information is complete, relevant and up to date, but is not responsible for verifying the accuracy of all information shared by individuals.

Excerpt from an about to be released episode on telehealth with guests Dr Anne Tonkin AO, Chair, Medical Board of Australia and Dr Michael Wright, Medical Director from Avant. In this clip, Dr Wright describes the benefits of telehealth while emphasising the standards of care that apply in face-to-face care also apply in telehealth consults.

Host Dr Penelope Elix discusses with Dr Michael Bonning, AMA NSW President and GP, anxieties doctors can have about seeking support for their own health and explains the very high threshold required for health-related notifications to regulators.

Doctors in Australia are less likely to have their own doctor than the rest of the community. As committed professional caregivers, medical practitioners can sometimes neglect their own mental and physical well-being. Our host Dr Penelope Elix speaks with Dr Michael Bonning, GP and AMA NSW President about doctor self-care, the importance of a doctor having their own GP, services available such as Doctors for Colleagues, the role of doctors treating doctor patients and myths about health-related mandatory notifications to regulators. Further resources for listeners Medical Board: Good medical practice: a code of conduct for doctors in Australia           Doctors health (section 11) and supporting health of colleagues AMA(NSW)  Doctors for Colleagues Registry https://www.amansw.com.au/doctors-for-colleagues/ DRS4DRS – to identify the relevant health service available to medical practitioners in each state and territory DRS4DRS – Help doctors stay healthy Doctors Health NSW – the doctors health service in NSW available to doctors and medical students and their families https://doctorshealth.org.au/ Medical Benevolent Association of NSW – provides counselling and short term financial assistance through times of crisis, illness, accident, mental health conditions, grief and loss of income to doctors and their families in NSW and ACT MBANSW - Home  The Black Dog Institute TEN network (mental health support for health professionals) https://www.blackdoginstitute.org.au/the-essential-network/ Healthier doctors = health patients Interview with Prof Leanne Rowe on doctor self-care and its link to patient safety https://www.mcnsw.org.au/healthier-doctors-healthier-patients Mandatory notification guidelines https://www.medicalboard.gov.au/codes-guidelines-policies/guidelines-for-mandatory- notifications.aspx

Over half of people experiencing mental health symptoms do not voice their concerns, and GPs are often the first point of contact when they do seek help. In this podcast episode, the Council's Medical Director and practising GP, Dr Penelope Elix talks with Black Dog Institute Executive Director and Chief Scientist, Professor Samuel Harvey about how doctors can engage with patients, what is best practice for mental health referrals, and additional resources for doctors to support patient care. Resources Health pathways for GPs RACGP resources RACGP resources for eMental health Black Dog Institute for Health Professionals eMHPRrac Head to Health Mental Health MBS RANZCP website for resources (for patients)  RANZCP website for resources (for health professionals)  Medical Council of NSW – Know when to refer   Reference to any specific views, information or opinions does not constitute an endorsement or recommendation by the Medical Council of NSW . The views, information or opinions expressed by individuals in podcast episodes are their own and do not necessarily reflect the view(s) of the Council. The Council does its best to ensure information is complete, relevant and up to date, but is not responsible for verifying the accuracy of all information shared by individuals.

Over half of people experiencing mental health symptoms do not voice their concerns, and GPs are often the first point of contact when they do seek help. In this preview of of our 'Mental Health - Beyond the referral' episode, the Council's Medical Director and practising GP, Dr Penelope Elix talks with Black Dog Institute Executive Director and Chief Scientist, Professor Samuel Harvey about ways doctors can start conversations on mental health with their patients. Reference to any specific views, information or opinions does not constitute an endorsement or recommendation by the Medical Council of NSW. The views, information or opinions expressed by individuals in podcast episodes are their own and do not necessarily reflect the view(s) of the Council. The Council does its best to ensure information is complete, relevant and up to date, but is not responsible for verifying the accuracy of all information shared by individuals.

What does 'Informed Consent' entail? Our expert panel provide insight into how doctors can properly obtain 'Informed Consent'? Resources · consent-section-4.pdf (nsw.gov.au) · Standards-for-general-practices-5th-edition_1.pdf.aspx (racgp.org.au) · medicalboard.gov.au/codes-guidelines-policies/code-of-conduct.aspx · Avant - Informed consent and communicating information Reference to any specific views, information or opinions does not constitute an endorsement or recommendation by the Medical Council of NSW . The views, information or opinions expressed by individuals in podcast episodes are their own and do not necessarily reflect the view(s) of the Council. The Council does its best to ensure information is complete, relevant and up to date, but is not responsible for verifying the accuracy of all information shared by individuals.

Professor Anne Duggan is the Chief Medical Officer at the Australian Commission on Safety and Quality in Health Care. In this preview of the Continuity of Care episode, Professor Duggan explains the importance of having a connected health care system. Reference to any specific views, information or opinions does not constitute an endorsement or recommendation by the Medical Council of NSW (MCNSW). The views, information or opinions expressed by individuals in podcast episodes are their own and do not necessarily reflect the view(s) of the MCNSW. The MCNSW does its best to ensure information is complete, relevant and up to date, but is not responsible for verifying the accuracy of all information shared by individuals.