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Episode Show Notes
Let’s travel down to Scott, Louisiana, to visit with Dr. Ryan Cazares of Scott Eye Care.
You may recognize Ryan from his practice management articles in Review of Optometric Business, but his story stands out for one specific reason: location.
Unlike most doctors we interview who rely on affluent neighborhoods for specialty lens growth, Dr. Cazares isn’t in a wealthy area. Yet, he successfully transformed his practice into a booming referral center. In this episode, we explore exactly how he defied the odds and operationalized his clinic for rapid growth in a low-income community.
Fun Fact: Ryan is also a musician! To get us in the mood, we’re kicking things off with a track from his band, Dr. C and the GrisGris, inspired by Louisiana’s rich musical heritage.
Resources:
Scott Eye Care
Ryan’s business case study
Be More Efficient With Productive Systems by Ryan Cazares, OD – article
Contact Eaglet Eye for a virtual demonstration
The post Episode 015: High-End Care, Low-Income Area with Dr. Ryan Cazares appeared first on Eaglet Eye.
The post Episode 003: Dr. Alex Gibberman and Dr. David Williams on Building Referrals appeared first on Eaglet Eye.
Episode Show Notes
Today, we’re taking a field trip to Balaguer, Spain, a picturesque town west of Barcelona at the edge of the Pyrenees foothills. Our guest, Dr. Javier Rojas, invites us into his specialty lens practice to explore what eye care looks like in Spain.
Together, we discuss the unique challenges and opportunities of building a successful specialty lens practice in Spain and Europe, from patient management to the growing adoption of higher order aberration (HOA) management.
Dr. Rojas is a fellow of the American Academy of Optometry and a Diplomate in the Cornea, Contact Lenses and Refractive Technologies Section of the AAO. Shortly after recording, he also earned his PhD, focusing on ocular surface shape and soft lens fitting.
Resources:
Natural Optics Balaguer website – https://lentsdecontacte.cat/
Eaglet Eye website – https://www.eaglet-eye.com/
Schedule an on-line demo – https://www.eaglet-eye.com/book-an-online-demo/
Is there someone you would like to us to interview for the podcast? Is there subject matter you would like us to explore? Contact Ted Newill at ted.newill@eaglet-eye.com with your thoughts.
The post Episode 014: Dr. Javier Rojas on Specialty Lenses and HOA Management appeared first on Eaglet Eye.
Episode Show Notes
In this episode of the Specialty Lens Success podcast, Dr. Aaron Wolf joins us to share insights from his impressive journey in specialty optometry. With deep experience across two thriving practices, Dr. Wolf walks us through:
How an early apprenticeship shaped his specialty lens philosophy.
Practical tips for wowing referring doctors with detailed outcome documentation.
How to deliver a positive patient experience so that your patients become effective referrers.
A thoughtful discussion on treating higher order aberrations (HOAs) – including key insights in the middle and final segments of the episode.
Reflections on the “Cambrian explosion” of lens designs and why now may be the start of a second wave in specialty lens technology – driven by technologies like eye profiling, HOA correction, and next-gen freeform lenses.
Are you ready to catch that wave?
Austin Optometry Group website – https://www.austinoptometrygrp.com
Ovitz website – https://www.ovitz.us
Eaglet Eye Website – https://www.eaglet-eye.com
Contact Eaglet Eye for a virtual demonstration – https://www.eaglet-eye.com/contact-us
Is there someone you would like to us to interview for the podcast? Is there subject matter you would like us to explore? Contact Ted Newill at ted.newill@eaglet-eye.com with your thoughts.
The post Episode 013: WOW and HOAs with Dr. Aaron Wolf appeared first on Eaglet Eye.
Episode Show Notes
In this episode, we sit down with Dr. Jamie Kuzniar, FAAO, FSLS, a rising star in the specialty lens world and founder of Elevate Eye Care and Eyewear in Rochester Hills, Michigan. Dr. Kuzniar shares her incredible journey of launching a cold start practice—and staying profitable every single month since day one.
From building a patient base and referral network to smart staffing and investing in the right technology, Dr. Kuzniar offers actionable advice for anyone looking to start or grow their own eye care practice. We also dive into her work with higher-order aberrations (HOAs), including how she manages complex cases and the surprising source of four HOA referrals in just one month.
Don’t miss this inspiring and info-packed conversation—perfect for both aspiring and seasoned eye care professionals.
Check out the links below for resources mentioned in the episode:
Elevate Eye Care and Eyewear – https://www.elevateeyemi.com
iCare Advisors – https://icareadvisors.com
OVITZ aberrometer – https://www.ovitz.us
HOA treatment case studies – When Precision Meets Innovation – https://www.eaglet-eye.com/wp-content/uploads/2025/02/Eaglet-Eye-OVITZ-When-Precision-Meets-Innovation.pdf
International Congress of Scleral Contacts (ICSC) – https://www.icscmeeting.com – Meeting in Charlotte, NC, June 20 and 21, 2025
Eaglet Eye Website – https://www.eaglet-eye.com
Virtual demonstration of the Eye Surface Profiler – https://www.eaglet-eye.com/contact
Is there someone you would like to us to interview for the podcast? Is there subject matter you would like us to explore? Contact me… Ted Newill at ted.newill@eaglet-eye.com with your thoughts.
The post Episode 012: Dr. Jamie Kuzniar on Cold to Hot and HOAs appeared first on Eaglet Eye.
Episode Show Notes
Welcome to episode 11 of the Specialty Lens Success podcast!
In this episode, we have a truly special guest, Dr. Barry Leonard, of Dr. Barry Leonard and Associates in Panorama City, California.
Dr. Leonard is a pioneer in using scleral lenses and a sought-after speaker and advisor. His expertise has made a significant impact on the field, and his passion for advancing patient care is nothing short of inspiring.
In this episode, Dr. Leonard will share his remarkable personal history with keratoconus and how it shaped his career. We’ll learn how he built his practice into one of the most highly regarded referral centers in the country, his strategies for creating immense value in the services he offers, and how he’s staying ahead of the curve by incorporating solutions to higher-order aberrations into lens design.
Dr. Barry Leonard and Associates website – https://drbleonard.com
Eaglet Eye Website – https://www.eaglet-eye.com
Contact Eaglet Eye for a virtual demonstration – https://www.eaglet-eye.com/contact
Is there someone you would like to us to interview for the podcast? Is there subject matter you would like us to explore? Contact me… Ted Newill at ted.newill@eaglet-eye.com with your thoughts.
The post Episode 011: Dr. Barry Leonard on Building a Referral Center and Incorporating HOA appeared first on Eaglet Eye.
Episode Show Notes
Welcome to episode 10 of the Specialty Lens Success podcast!
For this episode, we have a very special guest: Dr. Jason Compton, OD, FAAO. Dr. Compton runs the highly successful Compton Eye Associates in New York City and is a frequent speaker and course leader at national optometric meetings.
Dr. Compton points out about AI:
“AI will not directly replace humans, but instead, humans that effectively utilize AI will essentially replace those that do not.”
In today’s episode, we’re diving deep into practice marketing, an area where Dr. Compton truly excels. He’ll be sharing marketing strategies and tactics that we haven’t covered in previous episodes, including how he leverages AI to boost his practice’s growth. This is an episode you won’t want to miss!
Check out the link below to learn more about Eaglet Eye and the Eye Surface Profiler. We’ve also included a link to Dr. Compton’s website, where you can see how he employs this valuable tool in his practice.
Compton Eye Associates – https://comptoneye.com
Eaglet Eye Website – https://www.eaglet-eye.com/
Contact Eaglet Eye for a virtual demonstration – https://www.eaglet-eye.com/contact/
The post Episode 010: Dr. Jason Compton on Marketing a Practice Including AI appeared first on Eaglet Eye.
Episode Show Notes
“You never know which connection is going to lead to something else” says our guest Dr. Natalie Noble from Noble Vision Center in Greensburg, Pennsylvania just east of the city of Pittsburgh.
In this episode, we’ll delve into the critical topic of reimbursement for medically necessary lenses and discuss effective staff organization to ensure success in this area. Dr. Noble will also share her inspiring journey in building a successful practice and offer insights into her strategies for optimizing reimbursements.
While building her practice, Dr. Noble found referrals from some interesting sources. All in all, it turned into “a flood of patients”. Tune in to learn more.
Noble Vision Center – https://noblevisioncenter.com
Eaglet Eye website – https://www.eaglet-eye.com
Specialty Lens Success podcasts – https://www.eaglet-eye.com/sls-podcast
Contact Eaglet Eye for a virtual ESP demonstration – https://www.eaglet-eye.com/contact
Is there someone you would like to us to interview for the podcast? Is there subject matter you would like us to explore? Contact me… Ted Newill at ted.newill@eaglet-eye.com with your thoughts.
The post Episode 009: Dr. Natalie Noble on Managing Reimbursements and Building a Practice appeared first on Eaglet Eye.
Episode Show Notes
“The future will definitely be customized lenses” says our guest, Daddi Fadel, who works as a clinical scientist with the research team at the Centre for Ocular Research and Education or CORE and as an Adjunct Assistant Professor at the University of Waterloo, Canada. Daddi is a Fellow of the Scleral Lens Education Society, Fellow of the British Contact Lens Association, Fellow of the American Academy of Optometry and a Fellow of the International Association of Contact Lens Educators. Before moving to Canada in the fall of 2022, Daddi ran a very well-regarded specialty lens practice in Italy. Finally, I should say that she is well known worldwide for presentations, publications, books and courses she organizes.
Daddi and I will spend some time on the future of specialty lenses and technologies that are important now and are the bedrock for the future. There are a couple surprises in this conversation so listen carefully.
One of the courses she founded is the highly regarded European School of Scleral Lenses (EUROSCOLE). At the end of the podcast you will hear a special announcement regarding future courses right here in North America.
CORE Website – https://core.uwaterloo.ca
The Summit of Specialty Lenses – https://thesummit-ssc.com
Euroscole (European School of Scleral Lenses) – https://euroscole.com
Eaglet Eye website – https://www.eaglet-eye.com
Contact Eaglet Eye for a virtual ESP demonstration – https://www.eaglet-eye.com/contact
Is there someone you would like to us to interview for the podcast? Is there subject matter you would like us to explore? Contact me… Ted Newill at ted.newill@eaglet-eye.com with your thoughts.
The post Episode 008: Daddi Fadel on The Present and Future appeared first on Eaglet Eye.
Episode Show Notes
Today we are going to San Antonio, Texas where our guest recently celebrated her 10th year of practice ownership. We extend a hearty congratulations to Dr. Melanie Frogozo, OD, FAAO, FSLS, Diplomate CCLRT and Director of the Contact Lens Institute at Alamo Eye Care and her team.
With her help we are going to explore how she achieved 600% growth: grew from 4 to 14 teammates, and added two satellite locations all while her practice was surrounded by Walmart, Costco, Sam’s Club, Vision Works, Lenscrafters and Eyemart Express.
Her success is due to a number of factors including specialization, a very strong referral network and teamwork. We will go into a lot of detail about these areas. If you listen carefully, you will hear her speak of some seemingly little things that make a big difference. A lot of it has to do with strong leadership. In the words of best-selling business author Jim Collins, Dr. Frogozo is a clock builder and not a time teller.
Alamo Eye Care website – https://www.alamoeyecare.com
Contact Lens Institute of San Antonio website – https://contactlensinstitutesa.com
Eaglet Eye website – https://www.eaglet-eye.com
Contact Eaglet Eye for a virtual demonstration – https://www.eaglet-eye.com/contact
Is there someone you would like to us to interview for the podcast? Is there subject matter you would like us to explore? Contact me… Ted Newill at ted.newill@eaglet-eye.com with your thoughts.
The post Episode 007: Dr. Melanie Frogozo on a Referrals, Specialization and Delegation appeared first on Eaglet Eye.
Episode Show Notes
Today we are going to the United Kingdom where our guest, Brian Tompkins, BSc (Hons), FCOptom, FBCLA, is going to share with us many of the elements that make his practice so successful.
Even though the optometric market in the UK is somewhat different than the US, you will find many of the programs he has put in place are similar to successful US practices. But, there are some new twists! Today you will hear about how a 134-year-old Victorian building, a 7,000 £ coffee machine, concierge service, social media, high technology, talented doctors and great people providing great service combine to make the magic of one of the most successful practices in England.
Brian’s practice, Tompkins Knight & Son Optometrists, was founded in 1868 and is located in North Hampton about 70 miles northwest of the heart of London. Brian will tell you that the success of the practice is a team effort supported by his co-director, Nicky Tompkins, two associate optometrists – Keyur Patel and Debra Grant – and finally his dedicated staff.
This podcast is produced by the fine folks at Eaglet Eye. If you think this podcast has value and you want to share it with a colleague, simply use the share link on your podcast player of choice. Check out to the link below to the Tompkins Knight and Son website. You will also find links to Eaglet Eye where you can learn more about the Eye Surface Profiler.
Admit it, you are most curious about that 7,000 £ coffee machine. OK! Then listen in to learn more about it.
Tomkins Knight and Son Optometrists website – https://www.tks-optometrists.co.uk
Tomkins Knight and Son Optometrists Facebook – https://www.facebook.com/TKSOptometrists
Eaglet Eye website – https://www.eaglet-eye.com
Contact Eaglet Eye for a virtual demonstration – https://www.eaglet-eye.com/contact
Is there someone you would like to us to interview for the podcast? Is there subject matter you would like us to explore? Contact me… Ted Newill at ted.newill@eaglet-eye.com with your thoughts.
The post Episode 006: Brian Tompkins on the Patient Experience appeared first on Eaglet Eye.
The post Episode 005: Dr. Cheryl Chapman on The AAOMC and The Exciting Vision By Design Meeting appeared first on Eaglet Eye.
The post Episode 004: Dr. Steven Keith on Word of Mouth appeared first on Eaglet Eye.
The post Episode 002: Dr. Roxanne Achong-Coan with “You have to be all in” appeared first on Eaglet Eye.
The post Episode 001: Dr. Tom Arnold on Building A Specialty Lens Practice appeared first on Eaglet Eye.




