I See What You're Saying

In this episode, we immerse ourselves in the world of investigative interviewing and the critical nuances of building rapport and gathering evidence with James Harris. From a firm handshake to the strategic use of evidence, we dissect the elements that shape successful investigations and conversations. By listening in, we uncover the key principles of empathy, ethical questioning, and the investigative mindset that can transform how we approach conversations and interviews. Join us in discovering the art of communication that transcends boundaries and fosters understanding in every interaction.Timestamps: (00:00) Introducing James Harris.(05:09) "Professional curiosity and ABCs of investigation"(14:07) Professional curiosity fosters active, open-minded listening.(18:03) Wide range of questioning impacts communication significantly.(25:41) Encourage story-telling and avoid leading questions.(29:56) Cost benefit analysis of telling the truth.(35:36) Interviews are recorded, but biases may exist.(40:59) Seeking admissions with strong evidence during interviews.(47:35) Active listening builds rapport and trust quickly.(49:09) Shaking hands as a form of interaction.(57:11) Investigating from an omniscient perspective, overcoming initial resistance.(58:50) Strict laws protect vulnerable witnesses during interviews.(01:07:21) Visit certifiedinterviewer.com for training and resources.Links and Resources:James Harris | LinkedInSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we explore the critical role confidence plays in successful negotiations with expert guest Mike Inman. We discuss the importance of having a backup plan, conducting thorough research, and adapting to different negotiation strategies. From business deals to everyday interactions, we uncover valuable insights that can maximize our negotiation skills and build stronger relationships. Join us in discovering how to harness these tools for more confident and effective negotiations in both our personal and professional lives in this enlightening episode.Timestamps: (00:00) Introducing Mike Inman.(06:49) Negotiating value in deals, emphasizing top service.(13:57) Comp plans based on margin drive sales.(20:22) Understanding, applying, and being authentic with tools.(23:18) Differentiate by talking differently, not bragging.(27:48) Discussing buyer and seller perspectives in negotiations.(34:04) Negotiators' self-image impacts the process outcome.(40:51) Bob Nelson gives persuasive speech, mentions 6 Sigma.(44:52) Respect in leadership resonated with ex-baseball player.(49:28) Tense exchange leads to strategic marketing threat.(54:03) Confidence is key in negotiation for success.(01:02:09) Learn about the International Association of Interviewers.Links and Resources:Mike Inman | LinkedInBusiness Negotiation Training: 5 Star Endorsed, Immediate ROISponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we sit down with Al Jones, a seasoned vice president of sales, to delve deep into the art of leadership and mastering sales techniques in today's challenging environments. We explore the crucial role of personal improvement, effective rejection handling, and the necessity of leading by example to inspire and elevate sales teams. From personal anecdotes about fostering potential in new hires to discussing the importance of resilience in the face of refusal, we uncover practical strategies that ensure long-lasting success in sales and leadership. Join us as we reveal the keys to becoming not just a successful salesperson but a remarkable leader.Timestamps: (00:00) Introducing Al Jones.(07:01) Motivate others by connecting with their values.(12:30) Sales leadership faces challenge in motivating execution.(20:55) Leading by example, sharing life and work.(26:02) Some feel unimportant, fear failure, lack motivation.(27:49) Sales leadership is about resilience and action.(32:22) Learning from rejection leads to future success.(40:00) Challenges in transitioning sales to new products.(47:05) Recognize goals, competition, and potential in sales.(48:45) Son shows natural athletic talent during wrestling.(55:35) Wishing to remember and apply what's learned.(01:04:00) Learn about upcoming events and training programs.(01:05:04) Seeking feedback for show and expressing gratitude.Links and Resources:Albert Jones | LinkedIn Sponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we are joined by David Dye to dissect the nuances of resolving workplace conflicts through strategic communication. We delve into the importance of fostering understanding and empathy, and the role of effective questioning in steering conversations towards constructive outcomes. Drawing from David's extensive research and his upcoming book, we uncover powerful phrases and approaches that anyone can employ to navigate and mitigate conflict in professional settings. Join us in mastering the art of dialogue to transform tension into collaboration and enhancing workplace dynamics.Timestamps: (00:00) Introducing David Dye, conflict resolution, expert advice, tangible workplace strategies.(08:50) Trends in workplace challenges for managers.(16:09) Face difficult tasks head-on for personal growth.(21:43) Examples of connecting phrases and expert insights.(22:55) Clarify common objectives for workplace conflict resolution.(30:52) Choose clarity and commitment for successful communication.(37:21) Understanding system flaws and the importance of communication.(43:06) Validating and respecting others' work and boundaries.(44:37) Deep commitment to team success, project goals.(53:39) Chapter 7: Say Goodbye, knowing when to quit.(57:00) Understanding perspectives and questioning for clarity.(01:03:05) Book available in multiple formats, free resources.(01:08:36) Best online training in facial recognition and interviewing.Links and Resources:Karin Hurt and David Dye - Leadership Development ProgramsLeadership without Losing Your Soul Podcast - Let's Grow LeadersDavid Dye | LinkedInSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we join forces with leadership expert Scott Wozniak to dissect the crucial elements of building effective leadership teams and enhancing customer experiences. We delve into the significance of collaboration, setting clear expectations, and the art of providing impactful feedback that fosters growth and excellence. From personal anecdotes at Chick-fil-A to practical strategies for daily business operations, we uncover actionable insights that lead to sustained excellence and team cohesion. Join us as we explore these pivotal themes, equipping you with the tools to transform your own team dynamics and leadership approaches in this episode.Timestamps: (00:00) Introducing CEO and author, Scott Wozniak.(06:25) Strategies for gardening and relationship management.(15:20) Using scale as motivation towards healthier choices.(18:02) Eliminating those who don't belong, self-selecting.(21:43) Accountability earns respect in relationships, tough conversations necessary.(30:16) Chick-fil-A employees are beloved and sought-after.(34:28) Unsatisfied with wealth, always seeking more.(41:02) Work culture: hiding work vs. teamwork dynamics(43:57) Varied experiences in track and field competitions.(51:41) Scott's book emphasizes the importance of culture and relationships.(54:27) Leverage customer insights for exponential business growth.Links and Resources:Home - Swoz ConsultingAmazon.com: Make Your Brand LegendaryScott Wozniak | LinkedInSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In today’s episode, we join forces with Brazilian Jiu-Jitsu black belt Pedro Bisalgia to tackle the complex issue of bullying and the transformative power of martial arts. We delve into Pedro's inspiring journey from being bullied to empowering others, and how Jiu-Jitsu fosters self-confidence, humility, and resilience in children facing adversities. As we exchange stories and strategies, we uncover practical tools for guiding both bullies and victims toward positive behavioral change and personal growth. Tune in to discover how we can shape a more compassionate and assertive community through the disciplined teachings of Jiu-Jitsu.Timestamps: (00:00) Introducing Pedro Bisalgia.(09:41) Jiu-jitsu as a tool against bullying.(14:54) Teaching music and jiu-jitsu share similarities.(17:22) Family bonds through jiu-jitsu, counters bullying.(26:23) Students are asked to monitor and help.(29:45) Jiu-jitsu teaches self-defense, confidence, and empathy.(33:21) Gaining confidence through familiarity with stressful situations.(40:40) Experienced martial artists are calm and unassuming.(47:10) Reward good behavior, but punish when necessary.(48:51) Support and caring build confidence in people.(58:16) Words influence kids' behavior and self-perception.(01:00:08) Jiu jitsu is for everybody, overcome fear.(01:06:11) Developing well-rounded individuals through martial arts practice.(01:10:41) Pedro's impactful conversation on bullying prevention.Links and Resources:E-BOOK - NEITHER HEAD DOWN, NOR NOSE UP | HorizontEscola de Jiu Jitsu | Horizont Jiu Jitsu | Rio de JaneiroPedro Buarque Bisaglia | LinkedInSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we welcome the inspiring Lindsey Braciale, an advocate and trailblazer in the employment of individuals with disabilities. We examine the significant advantages and untapped potential that hiring disabled employees brings to the workforce while tackling the barriers they face. Through Lindsey's innovative approaches at Advocations and discussions on the "dignity of risk," we unveil strategies that empower both companies and disabled individuals to flourish. Join us in embracing the diversity of talent and rethinking inclusivity for a more dynamic and humane workplace.Timestamps: (00:00) Introducing Lindsey Braciale(09:05) Design for all, consider unintentional exclusions.(11:08) Adapting jobs to be more flexible and accommodating.(17:49) Ensuring information for the check-in process eases discomfort.(22:40) Autism employees thrive with tailored support programs.(28:02) Utilize visual cues for effective communication.(36:37) Seeking entry points, leveraging connections for success.(41:02) Supporting disabled individuals, empowering caregivers, and independence.(46:24) People with disabilities lack workplace persona options.(51:03) Embracing communication challenges, learning from others daily.(54:13) Annual focus on retention, growth, and adaptability.(01:00:35) Gratitude for sharing insights on workforce reintegration.Links and Resources:Lindsey (Haaser) Braciale | LinkedInAdvocationsSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In today's episode, we welcome Graham Bodie to dissect the complex world of effective listening and communication. We dive into the myths and realities of nonverbal cues and how to navigate the vast landscape of listening intelligence at both individual and organizational levels. By mixing personal anecdotes with rigorous studies, Bodie unearths actionable strategies to enhance one's ability to listen, connect, and advise with empathy and precision.Timestamps: (00:00) Introduction to listening intelligence and Graham Bodie.(05:40) Understanding and adapting to diverse listening habits.(13:35) Listening intelligence involves adapting to conversational partners.(17:15) Understanding situational leadership and listening for effectiveness.(27:13) Encourage problem analysis for effective advice giving.(32:27) Understanding others without imagining their experience directly.(37:14) Carefully validate perspectives without fully agreeing.(41:42) Identify and address listening barriers for improvement.(48:04) Cooperative principle: sharing relevant information in conversations.(54:10) Nonverbal behaviors are hypotheses, not universal predictors.(01:04:05) Website focuses on civil discourse in politics.(01:08:45) Visit InQuasive.com for customized education and sessions, and check out The Disciplined Listening Method.Links and Resources:Graham Bodie on LinkedIn: www.linkedin.com/in/graham-bodieOfficial Website of Graham D. Bodie, Ph.D.: grahambodie.comLearn more about the Listen First Project: listenfirstproject.orgDiscover the National Week of Conversation 2023: nationalweekofconversation.orgSponsor Links:InQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In today's episode, we're joined by Chuck Bamford, who sheds light on the art of crafting and implementing business strategies that resonate across all levels of an organization. We discuss the power of equitable rewards, the symbiotic nature of culture and strategy, and the necessity of clear, role-specific communication for achieving alignment and success. Discover actionable strategies and practical insights that are crucial for outperforming competitors and delivering exceptional customer service. Tune in to transform your business approach and strengthen the foundations of your company's strategy.Timestamps: (05:25) 92% can't articulate organization strategy, communication is crucial.(10:39) Stay off radar, adhere to strategy, big picture.(18:09) Identify competitive advantages for a new restaurant.(22:52) Consistency, even when poor, can be beneficial.(29:21) Exxon and other companies can't compete.(31:45) Implementing strategy through targeted organizational activities.(40:57) Focus on competitive advantages, not everything else.(47:33) Appreciative of your input, organization improved drastically.(50:46) Encouraging communication and strategy alignment for success.(55:40) Book "American Icon" details Ford Motor's turnaround.(59:59) A unique strategy attracts and retains customers.Links and Resources:Chuck Bamford, Ph.D. | LinkedInhttps://www.bamfordassociates.com/Amazon.com: The Strategy Mindset 2.0: A Practical Guide To The Design and Implementation of StrategySponsor LinksInQuasive: http://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In today's episode, we talk with Bill Scheidt, who shares the transformative power of West African drumming in fostering effective communication and leadership. We delve into the symbiosis of music and interaction, uncovering the essential art of listening to comprehend rather than respond, and the profound benefits of reciprocal respect in educational environments. As we explore these rhythmic insights, we discover practical tools that can amplify our ability to connect, empathize, and lead in any scenario. Join us as we tap into the rhythm of powerful communication and leadership lessons in this dynamic episode.Timestamps: (00:00) Introducing Bill Scheidt(10:24) First time seeing African drumming in Africa.(13:58) Teaching English revealed important, overlooked communication skills.(18:20) Students show great respect for teachers in Africa.(25:26) Eye contact meaning varies across cultures.(32:20) Understanding harmony, technical ability, communication, mindfulness training.(34:22) Mamady Keita, legendary musician, lived life musically.(39:42) Using music to teach leadership to executives.(45:17) Shift from thinking to playing to listening.(49:44) Music accelerates learning through mindful engagement.(59:03) Playing music has significant physical health benefits.Links and Resources:Drumming Icebreakers and Virtual Team Building Activities I Sewa Beats (sewabeatsusa.com)Bill Scheidt | LinkedInSponsor LinksInQuasive: https://www.inquasive.com/Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.International Association of Interviewers: Home (certifiedinterviewer.com)Podcast Production Services by EveryWord Media

In this episode, we engage with the insightful Mohamed Massaquoi on the gradual evolution of change, especially as it pertains to the AI revolution and organizational dynamics. We dissect the essence of strategic alignment, the value of psychological contracts, and the subtle art of influential leadership. Drawing from Massaquoi's diverse background in professional sports and industrial-organizational psychology, we uncover actionable strategies that foster trust and optimize performance in any team setting. Timestamps: (00:00) Introduction to Mohamed Massaquoi(07:08) Adapt and prepare for uncertain changes confidently.(16:26) Understanding a job's role, consistency, and goal alignment.(21:20) Losing a hand brings emotional, and physical challenges.(23:12) Post-sports career, acquiring education for credibility.(31:03) Motivation shouldn't rely on short-term rewards.(37:27) Employees contribute diverse skills to solve international problems.(41:59) Fostering trust, accountability, and improvement in organizations.(45:22) Tact and communication are essential for understanding.(53:11) Encourage autonomy, provide guidance, and offer feedback.(55:43) Clarity and vision lead to forward movement.Links and Resources:VESSOL (thevessol.com)(1) Mohamed "Mo" Massaquoi | LinkedInSponsor LinksHumintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)http://www.inquasive.com/Podcast Production Services by EveryWord Media

In this episode, we sit down with Carlos Salum, a leadership performance strategist, mental toughness coach, and author of The Glass is Full and a Half. Salum discusses his journey from growing up under a military regime in Argentina to coaching world-champion tennis players and executives globally. He shares insights on performing under pressure, designing breakthrough moments, and the significance of managing energy over time for peak performance. You do not want to miss Salum’s approach to overcoming obstacles and achieving success through disciplined listening, self-awareness, and creative thinking.Timestamps: (00:18) Unveiling Carlos Salum: From Military Regime to Coaching Champions(03:21) Diving Deep into Mental Toughness with Carlos Saloom(04:23) Mastering Self-Talk for Peak Performance(11:08) The Power of Posture and Positive Self-Talk in Sports and Life(16:26) Navigating Mistakes and Recovering for Success(24:38) Breaking Through: Strategies for Overcoming Low Points(30:03) Asking for Help and the Importance of Curiosity(35:38) The Significance of Intrapersonal Communication for Breakthroughs(37:37) Unlocking Focus and Enjoyment in Habit Development(38:10) Tracking Ideal Performance: Physical and Emotional Factors(40:11) The Power of Managing Energy Over Time(41:25) Exploring Efficiency vs. Empathy in Communication(42:24) The Essence of Managing Energy for Peak Performance(51:26) The Journey of an Immigrant: From Argentina to Peak Performance Expert(59:17) Applying Mental Toughness in High-Pressure Environments(01:03:57) Closing Thoughts: The Importance of Clarity and Energy ManagementLinks and Resources:Salum International ResourcesCarlos Salum | LinkedInThe Glass is Full and a Half: How to Design Your Breakthrough, Lead with Your Inspiring Vision and Build Your Powerful LegacySponsor Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)http://www.inquasive.com/Podcast Production Services by EveryWord Media

In this episode, we speak with George Kohlrieser, delving deep into the psychology of leadership and negotiation. We discover the transformative power of becoming a 'hostage-free' thinker, fostering psychological safety, and building emotional bonds both in personal and professional realms. Through George's profound teachings on secure base leadership and handling emotional triggers, we unearth critical strategies that empower us to inspire change and manage conflict effectively. Join us in this episode as we unlock the keys to emotional intelligence and the art of negotiation, driving toward personal empowerment and leadership excellence.Timestamps: (00:00) Introduction to George Kohlrieser(07:29) Staying calm under stress.(12:38) Perception shapes reality, focus on positivity.(15:46) Investigator helps leaders understand their personal history.(25:42) Understanding society, leaders and their past experiences.(26:59) Bonding with those we disagree with is crucial.(36:02) Secure base leaders find and provide safety.(41:16) Leadership is about personal growth and understanding.(42:15) Emotional intelligence connects to leadership and decision-making.(48:10) Adopted twice, early trauma affects leadership abilities.(57:24) Communicate nonjudgmental attitude, ask open questions patiently.(01:00:40) Engage in bonding behavior, avoid command.Links and Resources:George Kohlrieser Home - George KohlrieserBooks - George KohlrieserGeorge Kohlrieser (imd.org)(1) George Kohlrieser | LinkedInSponsor Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)http://www.inquasive.com/Podcast Production Services by EveryWord Media

In this episode, we sit down with the esteemed Gail Davis, a connoisseur of effective communication and meaningful relationship-building in the realm of public speaking. Together, we peeled back the layers of audience engagement, from the importance of adaptability in speakers to the subtle yet powerful art of reading and responding to an audience's nonverbal cues. Gail imparted knowledge crucial for anyone looking to hone their speaking skills, emphasizing that a true connection with the audience is rooted in authenticity and active listening. Tune in as we unlock strategies to not only capture your audience's attention but to also leave a lasting impression that resonates beyond the stage.Timestamps: (00:00) Gail's expertise in speaker partnerships and insights.(04:49) Effective speakers listen and are available when needed.(08:47) Pre-event calls are crucial for success.(11:55) Importance of language and body language in communication.(14:47) Prioritizing client feedback for speaker improvement.(19:32) Ensure setup doesn't affect the speaker.(23:10) Control storytelling to avoid repetition.(25:50) Negotiating to change the client's speaker choice.(28:57) Careful, strategic approach to finding the perfect match.(33:16) Acknowledge staff input for business growth and success.(36:35) Effective communication leads to successful commitments and expectations.(40:18) Booking priority based on history and relevance.(44:35) Magic of fresh, current and best content.(46:05) Acknowledge audience cues for effective communication.(49:09) Monitoring audience engagement and response to speaker.(55:19) GDA Speakers humanizes and markets speakers effectively.(58:36) Learn about educational opportunities, networking, and more.Links and Resources:Professional Keynote Speakers Bureau | GDA SpeakersX. It’s what’s happening / X (twitter.com)GDA Speakers: Overview | LinkedInGail (Privett) Davis | LinkedInSponsor Links Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)http://www.inquasive.com/Podcast Production Services by EveryWord Media

In this episode, we sit down with the renowned Joe Navarro. We decipher the subtle nuances of nonverbal communication and the essence of becoming an exceptional individual. Joe imparts his invaluable expertise on the mastery of observation, the art of prosocial behavior, and the critical nature of psychological comfort. We encounter crucial strategies for de-escalation and the importance of not jumping to conclusions about someone's honesty based solely on their behavior. Dive into this episode to equip yourself with the ability to read the world more wisely and forge deeper connections in every aspect of your life.Timestamps: (00:00) Joe Navarro, author of the bestseller, Be Exceptional, offers insights.(08:49) Observing poker players' body language for tells.(14:54) Exploring animal behavior in response to threats.(20:34) Observe, assess, and trust your instincts always.(28:40) Recognize emotions' priority in observing and assessing.(30:09) The Emotional brain reacts quickly, overpowering logical thinking.(39:58) Executives misled by myths, seeking to update.(43:55) Understanding and using body language effectively.(50:56) A comprehensive guide to body language behaviors.(53:42) Mastery, self-control, and observation are key to exceptional success.(59:39)  Express appreciation, promote self-paced online training.Links and Resources:Joe Navarro, world-leading expert on body language (jnforensics.com)Books | Joe Navarro Body Language Expert (jnforensics.com)ONLINE COURSE | JOE NAVARRO (jnforensics.com)Joe Navarro | LinkedInSponsor Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)http://www.inquasive.com/Podcast Production Services by EveryWord Media

In this episode, I had the pleasure of delving into the intricate art of crisis negotiation communication techniques with expert guest Scott Tillema. We explored the profound impact of nonverbal cues, attentive listening, and understanding human behavior in high-stakes situations. From hostage negotiations to everyday business conversations, we uncovered invaluable insights that can be applied to enhance our communication, build trust, and achieve favorable outcomes. Join me in unlocking the secrets to effective communication and negotiation in both personal and professional relationships in this compelling episode.Timestamps: (00:00) Understanding emotions and communication in personal crises.(07:05) Being aware of pressure and self-awareness.(15:41) Challenge fairness, question acceptability, explore empathy's impact.(19:50) Seeking validation and recognition for personal achievements.(25:55) Hope for space travel and mutual respect.(30:56) Ensuring sobriety before signing a legal document.(35:15) Teaching FBI classes, emphasizing active listening importance.(38:39) Intensely listening for hidden, unsolicited value.(43:50) Visual vs. auditory impact on communication skills.(49:47) Recognizing emotional vulnerability to foster effective communication.(57:56) Person finds joy in messing with mind-reading.(01:00:57) Recognize manipulation, create safety, speak in plurals.Links and Resources:Scott Tillema | Negotiation training & Keynote speaker | United StatesScott Tillema | LinkedInHome | Negotiations CollectiveSponsor Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)http://www.inquasive.com/Podcast Production Services by EveryWord Media

In this episode, we dive deep into the world of observation and elicitation techniques with former FBI agent Jack Schafer. Through our conversation, we uncover a wealth of invaluable insights into building trust, reading nonverbal signals, and using psychology to elicit information. Schafer's expertise offers a unique perspective on how these techniques can be applied in everyday interactions, relationships, and even investigative work. If you're looking to enhance your communication skills, build better relationships, and gain an intimate understanding of human behavior, this episode is a must-listen.Timestamps: (00:00) Techniques for better understanding and communication explained.(05:17) Tilting head communicates trust and friendliness.(10:58) Struggle with awkwardness, find humor in it.(16:20) Intentional actions create opportunities for conversation.(22:15) Promoting authenticity in behavior for increased productivity.(31:31) Develop rapport to increase confession probability in interviews.(37:16) Direct flattery doesn't always work. Shields up!(41:35) Create an environment to encourage open conversation. Elicitation.(48:20) Empower conversation, add presumptive statements, keep composure.(50:55) Demonstrated techniques to extract Social Security numbers.(55:40) Doctor surprised by accessing machine, shares information.(01:00:56) Developing trust creates rewarding long-term relationships.(01:05:55) Visit certifiedinterviewer.com and inquasive.com for more.Links and Resources:The Like Switch: An Ex-FBI Agent's Guide to Influencing, Attracting, and Winning People OverThe Truth Detector: An Ex-FBI Agent's Guide for Getting People to Reveal the Truth (The Like Switch Series)Jack Schafer | LinkedInLet Their Words Do the Talking | Psychology TodaySponsor Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)http://www.inquasive.com/Podcast Production Services by EveryWord Media

In this episode, we dive deep into the critical topic of protecting our children in the digital age with Detective Rich Wistocki. We’ll explore the red flags parents need to watch for, common mistakes to avoid, and tools and strategies to ensure our kids' safety online. From recognizing risky online behaviors to practical monitoring and communication techniques, this conversation is a must-listen for any parent or guardian. Join us as we uncover actionable insights to keep our children safe and secure in today's interconnected world.Timestamps: (00:00) Tips for open communication to keep kids safe.(05:42) Gratitude for presence, focus on child safety.(12:30) Parents must educate and monitor children online.(19:43) Adults must not interact with underage social media users.(23:27) Choose Android or Bark Phone for children.(28:21) Balancing monitoring and independence in parenting.(33:50) Beware of moving to private chat platforms.(40:28) Social network abuse reporting and legal process.(46:13) Discussing difficult events with children is crucial.(52:16) ICAC detectives trained to find online predators.(58:06) Moms can sense their kids' emotions.(01:03:51) How can we keep kids safe?Links and Resources:BeSure Consulting: Training for Law Enforcement, Parents, and Children Rich Wistocki | LinkedInDownload PDF Brochure Sponsor Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)http://www.inquasive.com/Podcast Production Services by EveryWord Media

In this episode, we speak with Jeff Dudan, a visionary entrepreneur whose leadership principles have propelled multiple successful organizations and sports teams. Jeff emphasizes the transformative power of hands-on human involvement, the strategic importance of skilled partnerships, and the essentiality of professional management in building high-performing teams. From fostering an intentional culture and resolving conflicts to the role of emotional intelligence in leadership, Jeff provides practical guidance for anyone looking to create champion organizations and sports teams. Tune in to this episode to unlock the wisdom that can elevate your leadership and team-building skills to new heights.Timestamps: (00:00) Recognizing expertise, discussing impact as CEO.(07:08) Pride in franchise's impact on employees, community.(15:22) Passionate about franchise business and wealth creation.(20:49) Create questions, stay curious, communicate effectively.(27:13) Hire creatives for a more valuable workforce.(32:42) NFL franchise CFO, experienced in finance.(35:50) Skills and partnerships are key to success.(42:08) Scaling a business: vision, people, resources.(47:51) Developed coaching methodology for youth teams success.(53:01) Install season plans, make personnel adjustments, coach autonomy.(58:50) Prioritize high values, positively impact kids' lives.(01:03:16) Tense football game ends with clever play.(01:07:18) Interaction with former players during a game.(01:14:56) Intentional, consistent culture for healthy conflict resolution.(01:22:48) Appreciation for leadership and valuable quotes shared.Links and Resources:Homefront Brands - Homefront BrandsJeff Dudan – Brand builder. Business coach.Dudan GroupJeff Dudan | LinkedInOn The HomeFront - Homefront BrandsSponsor Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)http://www.inquasive.com/Podcast Production Services by EveryWord Media

In this episode, we dive into the power of storytelling and the value of multiple perspectives in leadership. As we unpack the leadership lessons from YPO Global Chairman, Raymond Watt, we discover the importance of empathy, vulnerability, and open communication. We learn how embracing complexity and understanding diverse stories can connect us and lead to personal growth. If you're looking to enhance your leadership skills and embrace personal growth, this episode offers valuable lessons and practical advice from a global thought leader.Timestamps: (00:00) Explore education and networking opportunities online.(06:29) Learning and growth through connection and change.(14:28) Trust comes from vulnerability and common experiences.(19:27) Encourage listening, universal human experience, common connection.(22:48) Supporting Abby emotionally through her business struggles.(28:21) Misunderstood empathy, quick solutions are not enough.(32:24) Pushing boundaries to be authentic and vulnerable.(40:14) Recognize triggers, embrace vulnerability, and communicate openly.(44:18) Desire for understanding and control in life.(50:25) Board meeting outcome was good, but a member felt bullied.(57:27) Assess, support, listen, adjust for bank manager loan.(01:02:35) YPO facilitates personal growth and success.Links and Resources:www.ypo.org Raymond Watt | LinkedInSponsor Links:Humintell: Body Language - Reading People - HumintellEnter Code INQUASIVE25 for 25% discount on your online training purchase.Emotional Intelligence Magazine: HOME | Emotional Intelligence MagazineInternational Association of Interviewers: Home (certifiedinterviewer.com)http://www.inquasive.com/Podcast Production Services by EveryWord Media