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The DocBuddy Journal

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How painful are the outdated, broken workflows you have to deal with everyday as a healthcare provider? Join host Erik Sunset for thought leadership from DocBuddy on ways healthcare providers and workers can streamline their workflows with technology, get the latest practical takeaways from the world of Health IT, and get updates from the leader in mobile workflow solutions for providers and their organizations, DocBuddy.

113 Episodes
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In this solo episode, host Erik Sunset explores two critical studies, the first on physician burnout and the second on practical solutions for ASC leaders. Discover how dedicating just one 20-30 minute appointment slot per day for administrative work reduced after-hours EHR use by 53 minutes and cut physician burnout by 81%. Erik also digs into CHG Healthcare's latest findings showing only 18% of physicians are highly engaged at work, and why leadership trust remains a key driver of sat...
In this episode, host Erik sits down with Phil Sayles, CEO of Summate Technologies, to discuss a critical yet overlooked problem in healthcare: the analog documentation process for surgical implants. Drawing on his 16 years as a device rep for Synthes, Phil explains why operating rooms still rely on pen, paper, and sticky notes to track millions of dollars in medical implants. From missing implant data in patient records to week long revenue cycles at ambulatory surgery centers, the current ...
We're three weeks into a government shutdown with no end in sight, and the healthcare industry is caught in the crossfire. Marc Ryan, Chief Solutions Officer at Lilac Software and author of The Healthcare Labyrinth, joins host Erik Sunset to break down what's really at stake as Democrats and Republicans dig in their heels over ACA subsidy extensions and healthcare cuts. From the $1 trillion in cuts to Medicaid and exchanges in the "One Big Beautiful Bill" to the ongoing Medicare physician pay...
In this episode, we explore 2025's healthcare IT investment landscape and what it means for overwhelmed providers. Learn which technologies are getting funded, why workflow integration matters more than flashy features, and how to evaluate solutions that actually save time. Special thanks to KLAS Research and Bain & Company for their report. #HealthIT #HealthcarePodcast #HealthITPodcast
Join DocBuddy Journal hosts Erik Sunset and Kiera Helms as they dive into the real-world experience of implementing new healthcare technology in ambulatory surgery centers. Kiera, one of DocBuddy's account managers, shares stories from her recent field implementations, revealing how surgery centers are moving from legacy systems to modern solutions like Op Note. Discover what it's really like on the ground from surgeon adoption to revenue cycle impacts that save facilities thousands in denie...
Join host Erik Sunset, DocBuddy's Chief Revenue Officer, as he sits down with Greg DeConciliis, Administrator of Boston Outpatient Surgical Suites, to explore the winning strategies behind one of New England's most successful ambulatory surgery centers. From humble beginnings in 2004 as a 3-OR facility to their upcoming expansion to an 8-OR, state-of-the-art center, Greg shares the blueprint for sustainable ASC growth. Greg also pulls back the curtain on everything from managing surgeon pref...
All of us at DocBuddy wish you a happy National ASC Month! In this episode, we covered resources to help you celebrate + advocate on behalf of your surgery center and the industry at large. Visit our good friends at ASCA to get their resources and learn how you can participate in National Advocacy Day in Washington DC using this link. We also discussed user feedback from a recent DocBuddy Op Note go live. Finally, we shared where you can see DocBuddy in person through the month of...
ASCs are losing money every single day through poor block time utilization, but it doesn't have to be this way. In this episode, Erik Sunset, DocBuddy's Chief Revenue Officer and host of the DocBuddy Journal, breaks down the Becker's article that's got the industry talking about underutilized ORs, scheduling inefficiencies, and the anesthesia shortage crisis. Erik shares game changing strategies that are actionable to maximize your OR capacity, from analytics-driven scheduling to collaborativ...
In this episode of the DocBuddy Journal, host Erik Sunset sits down with Jessica Bush, founder and CEO of Real Change RN, to explore what separates great healthcare leaders from managers. Jessica shares powerful insights on building authentic relationships, establishing trust through vulnerability, and creating a culture where teams want to follow rather than just comply. Drawing from her personal experience as both a healthcare professional and a patient advocate for her daughter, she reveal...
Join host Erik and Marc Ryan, Chief Solutions Officer of Lilac Software, as they dissect the latest congressional budget reconciliation drama and the "Big Beautiful Bill's" impact on healthcare. With razor-thin margins in both chambers, Republicans are pushing through nearly $1 trillion in healthcare cuts while Trump launches a drug pricing reform campaign. From Medicaid work requirements to Medicare physician payment fixes, discover what's really happening behind the political rhetoric. Toge...
America's surgery centers are caught in a perfect storm: physician shortages that have tripled anesthesia costs, a vanishing workforce of surgical technicians, and Medicare policies so out of alignment that patients pay more for outpatient surgery than hospital procedures. We sat down with Rena Courtay, VP of Ambulatory Surgery at Trinity Health and ASCA Board officer, to unpack the physician and anesthesia shortage, why some surgery centers are scrambling to fill sterile processing jobs, and...
Host Erik Sunset returns after a brief hiatus to discuss DocBuddy's innovative Op Note app, which transforms how ambulatory surgery centers handle operative reports. Erik also shared key insights from McDermott Will and Emery's HealthEx event in Nashville, highlighting key takeaways from the C-Suite panel featuring leaders from Surgery Partners, SCA Health, Regent Surgical, and AMSURG. Learn how DocBuddy's technology is addressing the critical need for tech adoption in ASCs by eli...
In this eye-opening episode of The DocBuddy Journal, host Erik welcomes Shannen Aguayo and Nyleen Flores, hosts of the rapidly growing Credentialing Chronicles podcast. They dive deep into the often opaque world of medical credentialing and enrollment, exploring best practices and alarming stories from the front lines. The conversation covers crucial recommendations for medical providers managing their credentialing documents, the bureaucratic challenges of getting insurance panel approval, a...
In this inspiring episode of The DocBuddy Journal, host Kiera Helms interviews Dr. Peter Daly, an orthopedic surgeon, and his wife Lulu Daly, a pediatric nurse, about their remarkable journey founding One World Surgery. What began as a single act of compassion for a young Honduran girl named Angela has blossomed into a global nonprofit that serves over 27,000 patients annually across Honduras and the Dominican Republic. The Dalys share how their family-centered approach to medical missions cr...
In this episode of The DocBuddy Journal, Marc Ryan, Chief Solutions Officer of Lilac Software, provides an in-depth analysis of the current U.S. healthcare landscape. From the complexities of drug pricing and Medicare reimbursement to the challenges facing healthcare providers, Marc offers expert insights into the critical issues affecting patients, providers, and the healthcare system as a whole. Discover the potential for systemic reform and the key factors shaping the future of healt...
In this powerful episode of The DocBuddy Journal, host Kiera Helms welcomes Dr. Stefanie Simmons, Chief Medical Officer of The Dr. Lorna Breen Heroes' Foundation. Dr. Simmons shares the foundation's origin story, born from tragedy when emergency physician Dr. Lorna Breen died by suicide during the early days of the COVID-19 pandemic after expressing fears about seeking mental health support. The conversation explores the foundation's three-pronged approach to healthcare worker well-being: adv...
In this eye-opening episode of the DocBuddy Journal, host Erik Sunset sits down with John Williamson, founder and CEO of Lockbox AI, to explore the frustrating state of healthcare technology and the revolutionary potential of AI solutions. John shares his candid perspective on why EHRs have stagnated despite billions in government incentives, the staffing crisis gripping healthcare organizations, and why the future belongs to integrated AI solutions that deliver outcomes rather than mor...
In this episode, host Erik welcomes back Bill Prentice, President of the Ambulatory Surgery Center Association (ASCA). Bill shares exciting updates on ASCA's initiatives, including their decision to make all virtual education free for members. The conversation explores ASCA's key priorities for 2025, including advocating for expanded Medicare-approved procedures, refining quality reporting measures, and improving reimbursement rates that better reflect the value ASCs provide to the heal...
In this episode of The DocBuddy Journal, host Erik Sunset sits down with Eric Passon, founder and CEO of Ancore Health. They discuss the evolving landscape of healthcare in 2025, exploring how medical groups can thrive amid fee schedule cuts, staffing challenges, and cultural shifts. Passon shares his expertise on building high-performing medical groups through strong physician leadership, transparent performance metrics, and alignment between financial sustainability and organizational...
As an orthopaedic surgeon and sports medicine specialist, Dr. Steven Gorin, DO, is passionate about helping his patients of all ages at the Institute of Sports Medicine & Orthopaedics maintain active and healthy lives. In this wide ranging conversation we covered topics like: Overcoming payer denials and issuesFixing reimbursementThe importance of independent physiciansDriving positive cultureAI in healthcareConnect with Dr. Gorin: LinkedInInstagramFacebookX (Twitter) Be sure to...
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