Claim OwnershipThe Jered Williams Show
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Get ready to dive into the business side of plumbing with Jered Williams, Owner of a multimillion dollar plumbing company and The Wealthy Plumber coaching program. Jered, your business guru and podcast host, is on a mission to share his entrepreneurial insights and flip the script on plumber stereotypes. Forget the clichés – he's here to show you how plumbers, or anyone for that matter, can turn their businesses into goldmines. Join us for an insightful and exhilarating journey as Jered spills the beans on why plumbers often undersell themselves and sabotage their success.
153 Episodes
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On today's episode of the Jered Williams show, Je red interviews Don Hildebrand, the owner of Plumb Smart Plumbing and Drain in Asheville, North Carolina. Don shares the story of how he started his plumbing business in 2008 during the recession, the challenges he faced in finding and retaining skilled technicians, and the strategies he has implemented to drive the company's growth, including rebranding, developing comprehensive processes and procedures, and adopting the Entrepreneurial Operating System (EOS) framework. Don also discusses his plans to expand into HVAC and septic services to diversify the business and address staffing concerns, highlighting the importance of creating a positive, empowering culture to attract and retain top talent.
On this episode of the Jered Williams show, Jered sits down with Sergio, the owner of Bananas Creative, a Canadian branding agency that specializes in helping home service businesses develop memorable and effective brand identities. Sergio shares his personal journey from Mexico to Canada, and how he built his agency from the ground up. The discussion covers the importance of comprehensive branding, the power of vehicle wraps as a marketing tool, and the value of involving a client's spouse or partner in the branding process. Sergio also provides insights into creating unique, approachable brand personas that help businesses stand out in a crowded market, and the significance of passion and expertise in delivering exceptional service to clients.
On this episode of the Jered Williams Show, Jered sits down with Brandon Counts, a plumber from Virginia. Brandon shares his journey in the plumbing industry, starting from working with his father as a child to eventually starting his own business, Patriot Plumbing, in 2006. After some initial struggles, Brandon found success by focusing on residential service work and water treatment solutions. He discusses the importance of building relationships with customers, overcoming price objections, and the benefits of joining coaching programs like The Wealthy Plumber. Brandon emphasizes the tremendous opportunity for plumbers to thrive in the current market and encourages others to take advantage of the chance to build a successful and profitable plumbing business.
On this episode of the Jered Williams Show, Jered welcomes special guest Ellen Rohr, who shares her journey in the plumbing industry. Ellen discusses her experiences of starting a plumbing business with her husband, the challenges they faced, and how she learned to price their services properly. She talks about her involvement in the plumbing community, including her relationships with industry leaders, and how she helped her husband's business transition to a flat-rate pricing model. Ellen also discusses her time working at Benjamin Franklin Plumbing and her subsequent decision to become a franchise owner, providing insights into the pros and cons of franchising versus owning all the locations. Towards the end, Ellen shares her thoughts on the importance of building a strong financial foundation for a business and the opportunities available in acquiring existing plumbing companies.
On this episode of the Jered Williams show, Jered interviews Brent Watson, the owner of Vision Plumbing in Kelowna, British Columbia. Brent shares the story of how his family business started in the 1980s and the challenges they faced transitioning from a construction-focused company to a service-focused one. Brent discusses the importance of understanding your numbers, implementing flat-rate pricing, and investing in training for his team. He also talks about the company's expansion into new services like duct cleaning and electrical work, as well as their use of technology like Podium's AI assistant to improve customer service and lead generation. Overall, the episode highlights the journey of a family business adapting to industry changes and finding success through data-driven decision making and a focus on providing value to their customers.
On this episode of the Jered Williams show, Jered and his guest Tyler Williams discuss their upbringing and how it shaped their mindset around money and business. They talk about the challenges of overcoming the "middle-class poor" mentality they grew up with, and how that impacted their early business ventures. The conversation covers topics like pricing, spending money to make money, setting goals, and the importance of creating your own opportunities rather than just reacting to what the world presents. Overall, the episode explores the mental shifts required to build a successful business, especially for those coming from more conservative financial backgrounds.
On this episode of the Jered Williams show, Janet, the owner of Potomac Plumbing in Virginia, shares her journey of building a successful plumbing business. Janet explains how she and her husband, Brandon, started with three technicians and a CSR, but struggled with profitability and lack of structure. After making the difficult decision to scale back, they focused on building a strong brand, implementing effective marketing strategies, and leveraging Janet's community involvement to connect with their target audience - women in their local area. Through personal branding, social media, and hosting community events, Janet has helped Potomac Plumbing grow to a one million dollar business with just two technicians, showcasing the power of a strategic, relationship-driven approach to building a thriving plumbing company.
On this episode of the Jered Williams show, Doug Wyatt, a seasoned business leader in the HVAC and plumbing industry, shares his inspiring journey from humble beginnings in a small town to building successful contracting businesses. Wyatt emphasizes the importance of developing a strong company culture, effective communication, and a relentless work ethic. He discusses his strategies for scaling a business, including implementing systems, processes, and accountability measures, as well as the challenges he faced and overcame. Wyatt's passion for personal development and his commitment to helping others achieve success are evident throughout the conversation, making this an insightful and motivating episode for anyone in the trades.
On this episode of the Jered Williams show, Jered interviews Isaac from Water Tech Plumbing Inc. Isaac shares his journey into the plumbing industry, starting as a server in the restaurant business and then transitioning to work with a small plumbing company. He later joined a larger construction company, gaining experience in various plumbing roles before starting his own business in 2019. Isaac discusses the challenges of balancing residential and commercial work, ultimately focusing on the commercial side while growing the residential service side of the business. Jered provides valuable insights on pricing, marketing strategies, and the importance of building a strong brand to help Isaac scale his service business.
On this episode of the Jered Williams show, Jered and his guest Eddie Barkhurst discuss the top reasons why 95% of plumbing businesses fail. They cover the "technician trap" where business owners get stuck working in the business rather than on the business, the importance of having the right roles and systems in place as the business grows, the need to work on the business and not just in it, and the value of having a clear vision for the future. They emphasize the importance of using tools like the Wealthy Plumber's hourly rate calculator to make data-driven decisions, and encourage listeners to join the Wealthy Plumber School Group to access pre-built systems and resources to help grow their plumbing businesses.
On this episode of the Jered Williams Show, the hosts discuss strategies for effectively leading and managing a team. They emphasize the importance of setting aside dedicated "thinking time" to address problems and plan for the future. They also caution against common leadership pitfalls like making bad assumptions, ignoring reality, and letting emotions drive decisions. The hosts advocate for building clear systems, SOPs, and checklists to reduce errors and empower employees. Additionally, they stress the significance of aligning company culture and incentives with the overall business objectives. Ultimately, the discussion underscores the need for simplicity, clarity, and accountability when it comes to managing a growing team and organization.
On this episode of the Jered Williams Show, Jered and his guest Eddie discuss the marketing strategies they used to grow their pressure washing business, Dudewash, from scratch in just 8 months. They cover the importance of branding, building a strong online presence, utilizing billboards, Facebook ads, and direct mail campaigns to create brand awareness and drive customer calls. Jered also shares the challenges they faced in pricing and selling their services, as they experimented with different sales models to find the right approach for their market. The discussion highlights the complexities of transitioning a service-based business from a traditional to a more on-demand model, and the need to continuously adapt and refine the marketing and sales strategies to meet customer preferences.
On this episode of the Jered Williams Show, Jered interviews Gregg Schonhorn, a business broker who specializes in the home services industry. Greg discusses the process of selling a business, including the importance of financial data, management team, and recurring revenue. He explains how private equity firms evaluate and acquire businesses, and the differences between commercial and residential service companies. Greg also shares insights on industry trends, such as the potential impact of a company going public, and offers advice for business owners looking to prepare for a future sale.
On this episode of the Jered Williams show, Jered and Eddie discuss how to hit $1 million in revenue in your first year of business. The key steps outlined include: pricing your services correctly, implementing effective marketing strategies to drive steady leads, providing customers with options and solutions, answering the phone and following up promptly, proactively asking for reviews, and retaining customers through membership programs. The hosts emphasize the importance of delivering high-quality service, understanding your costs, and focusing on the lifetime value of each customer rather than just the initial transaction. By following this approach, the hosts believe it is entirely possible for a single-person operation to achieve $1 million in revenue in their first year.
On this episode of the Jered Williams show, Jered discusses five tactics that can help explode a plumbing business. He emphasizes the importance of pricing correctly, upselling and providing options to customers, focusing on lifetime value and customer retention, building brand awareness, and delivering an exceptional customer experience. Jered explains that many businesses don't need more leads, but rather need to learn how to make more money from the customers they already have. He provides detailed strategies and insights on each of these tactics, drawing from his own experiences in the plumbing industry. The episode is packed with practical advice for business owners looking to grow their profitability and establish a strong, loyal customer base.
On this episode of the Jered Williams show, Jered discusses how he grew his plumbing business from zero to $5 million in just two years. He shares his journey, starting with a failed partnership and struggling to make ends meet, to finally finding success by focusing on pricing his services properly, leveraging digital marketing, and hiring the right team. Jared emphasizes the importance of setting ambitious goals, being willing to take risks, and not being afraid to make mistakes along the way. He also highlights the value of turning over responsibilities to capable employees and trusting them to execute, which allowed him to scale the business rapidly. Overall, Jered's story provides valuable insights for aspiring entrepreneurs looking to build a thriving service-based business.
On this episode of the Jered Williams Show, Jered and Eddie discuss strategies for selling more jobs in 2025. They emphasize the importance of accurately pricing services based on a company's expenses and efficiency, rather than just looking at hourly rates. The hosts also highlight the value of offering customized options to customers, building trust and confidence through strong communication skills, and leveraging a professional brand to stand out in the market. Additionally, they stress the need for speed and responsiveness throughout the sales process, as well as the critical role that a company's brand and employee appearance play in creating a positive customer experience.
On this episode of the Jered Williams Show, Jered and Eddie discuss the importance of aligning incentives and holding employees accountable in a service business. They share their experiences with trying different commission structures and performance tracking systems at their previous company, Prospector, and how implementing a clear scorecard system with key performance indicators and performance indicators helped drive significant revenue growth by motivating their team. The conversation highlights the challenges of managing people and the need to create a company culture where employees are empowered to succeed and contribute to the overall goals of the business.
In this episode of the Jered Williams show, Jered and his guest Eddie Barkers discuss the importance of understanding one's role as either a visionary or an integrator in a business. They share their experiences working together at Prospector, where Jered's visionary ideas and Eddie's integrator skills complemented each other perfectly. The conversation also touches on the challenges of implementing change, the benefits of a commission-based pay structure, and the value of keeping personal expenses low to allow for business growth. Overall, the episode highlights the significance of finding the right partner to balance out one's strengths and weaknesses, as well as the importance of reading the book "Rocket Fuel" to gain a deeper understanding of these complementary roles.
On this episode of the Jered Williams show, Jared sits down with his former general manager Eddie Barkhurst to discuss their experiences building and leading the Prospector HVAC company. They delve into the challenges they faced in establishing a positive company culture, how Eddie stepped up to take on a leadership role despite lacking prior experience, and the importance of clear communication and setting expectations for employees. The conversation also touches on the dynamics of marriage and family life, and how a man's ability to provide and lead at home can impact his success in business. Overall, the podcast highlights the critical role of effective management and personal discipline in growing a thriving organization.
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I'm a Local plumber, but I've only been in for 8 years now. I'm not even through the first episode, and it is insane how much I can already relate...