Claim OwnershipThe Jered Williams Show
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Get ready to dive into the business side of plumbing with Jered Williams, Owner of a multimillion dollar plumbing company and The Wealthy Plumber coaching program. Jered, your business guru and podcast host, is on a mission to share his entrepreneurial insights and flip the script on plumber stereotypes. Forget the clichés – he's here to show you how plumbers, or anyone for that matter, can turn their businesses into goldmines. Join us for an insightful and exhilarating journey as Jered spills the beans on why plumbers often undersell themselves and sabotage their success.
160 Episodes
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On this episode of the Jered Williams Show, the host discusses the key strategies for plumbers, electricians, and HVAC technicians to make a million dollars in their businesses. The discussion covers the importance of focusing on residential service work, avoiding partnerships, building a memorable brand, providing excellent customer service, pricing jobs properly, and hiring the right team members, starting with a dedicated customer service representative. By implementing these strategies, the host explains that business owners can create a scalable, profitable operation that can reach the million-dollar revenue mark.
On this episode of the Jered Williams Show, the discussion centers around the critical role of service managers in a successful trades business. Jered and his guest, Justin Deese, delve into the common pitfalls of promoting top technicians into management roles without proper training, and the key elements required to build an effective service manager, including defining the role, tracking critical metrics, coaching and communication, and cultivating a winning company culture. They emphasize the importance of proactive recruiting, aligning team members with core values, and empowering service managers to make data-driven decisions that drive profitability and efficiency. The insights shared provide a roadmap for trades business owners to develop strong leadership and build high-performing teams.
On this episode of the Jered Williams Show, Eddie Barkhurst and Jered Williams share their remarkable journeys, offering valuable insights into the lessons they've learned the hard way. From Barkhurst's transition from a young plumber to becoming Jered's general manager, to Jered's experience in building a successful business, the conversation delves into the pitfalls of overconfidence, the importance of embracing failure, and the challenges of adapting to new roles and responsibilities. The two discuss the complexities of navigating union dynamics, the significance of effective communication and delegation, and the importance of continuous learning, emphasizing the power of stepping outside one's comfort zone, leveraging one's strengths, and building a strong support system to achieve personal and professional growth, inspiring listeners to embrace the discomfort of growth, view mistakes as stepping stones, and continuously strive for self-improvement, ultimately leading to greater fulfillment and achievement.
On this episode of the Jered William's show the hosts 9 strategies for rapidly growing a plumbing business. The first is implementing a simple membership program with benefits like discounts and priority scheduling. Next, they cover optimizing pricing and developing a comprehensive price book, focusing on margin-based pricing to hit desired profit targets. Leveraging business management software like ServiceTitan is highlighted as crucial for streamlining operations and gaining data-driven insights. Improving technicians' billable efficiency, utilizing upsells/downsells/cross-sells, and streamlining processes emerged as other key topics. Incentivizing technicians through commission structures, enhancing the customer experience, and continuously seeking improvement and guidance were also discussed as important drivers of fast, profitable growth. Overall, the conversation centered around optimizing the entire business model to maximize profitability rather than just chasing top-line revenue.
On this episode of the Jered William's Show, the hosts dive deep into the costs of running a successful plumbing business. They highlight the importance of understanding and tracking all expenses, from marketing and overhead to vehicle maintenance and employee training. The discussion explores effective pricing strategies, such as leveraging loss leaders and margin-based pricing, to improve profitability. The hosts also emphasize the significance of billable efficiency, noting that technicians typically only bill around 55% of their time, and provide insights on adjusting pricing as the business grows. The overall message underscores the necessity of financial management, strategic pricing, and operational efficiency in building a thriving plumbing enterprise.
On this episode of the Jered Williams Show, the hosts discuss the key challenges of running a successful plumbing business and the strategies they have implemented to overcome them. They emphasize the importance of transitioning from being the sole operator to building a team and standardized systems, as well as the critical role of hiring the right people and ensuring they are in the correct roles. The conversation also covers the significance of pricing services correctly to maintain profitability, and the need to embrace new technologies and industry trends, such as the use of MegaPress fittings versus traditional methods. The hosts share their insights and decisions, including the implementation of a structured apprenticeship program, the streamlining of pricing and service offerings, and the continued evaluation and adoption of innovative solutions that align with their overall business strategy.
On today's episode of the Jered Williams show, the hosts discuss the launch of their new plumbing company, Wahoo Plumbing, in Pensacola, Florida. They share insights into their partnership structure, drawing on the Rocket Fuel framework to leverage their complementary skills and strengths. The conversation covers the comprehensive operational foundation they are establishing, including business formation, licensing, insurance, and the adoption of a robust CRM system. Additionally, the hosts delve into their aggressive marketing strategies, such as discounted offers and member-only promotions, aimed at driving customer acquisition in the local market. The founders also plan to be actively involved in field operations to better understand the market and refine the business model accordingly, drawing on their previous industry experience.
On today's episode of the Jered Williams show, Je red interviews Don Hildebrand, the owner of Plumb Smart Plumbing and Drain in Asheville, North Carolina. Don shares the story of how he started his plumbing business in 2008 during the recession, the challenges he faced in finding and retaining skilled technicians, and the strategies he has implemented to drive the company's growth, including rebranding, developing comprehensive processes and procedures, and adopting the Entrepreneurial Operating System (EOS) framework. Don also discusses his plans to expand into HVAC and septic services to diversify the business and address staffing concerns, highlighting the importance of creating a positive, empowering culture to attract and retain top talent.
1On this episode of the Jered Williams show, Jered sits down with Sergio, the owner of Bananas Creative, a Canadian branding agency that specializes in helping home service businesses develop memorable and effective brand identities. Sergio shares his personal journey from Mexico to Canada, and how he built his agency from the ground up. The discussion covers the importance of comprehensive branding, the power of vehicle wraps as a marketing tool, and the value of involving a client's spouse or partner in the branding process. Sergio also provides insights into creating unique, approachable brand personas that help businesses stand out in a crowded market, and the significance of passion and expertise in delivering exceptional service to clients.
On this episode of the Jered Williams Show, Jered sits down with Brandon Counts, a plumber from Virginia. Brandon shares his journey in the plumbing industry, starting from working with his father as a child to eventually starting his own business, Patriot Plumbing, in 2006. After some initial struggles, Brandon found success by focusing on residential service work and water treatment solutions. He discusses the importance of building relationships with customers, overcoming price objections, and the benefits of joining coaching programs like The Wealthy Plumber. Brandon emphasizes the tremendous opportunity for plumbers to thrive in the current market and encourages others to take advantage of the chance to build a successful and profitable plumbing business.
On this episode of the Jered Williams Show, Jered welcomes special guest Ellen Rohr, who shares her journey in the plumbing industry. Ellen discusses her experiences of starting a plumbing business with her husband, the challenges they faced, and how she learned to price their services properly. She talks about her involvement in the plumbing community, including her relationships with industry leaders, and how she helped her husband's business transition to a flat-rate pricing model. Ellen also discusses her time working at Benjamin Franklin Plumbing and her subsequent decision to become a franchise owner, providing insights into the pros and cons of franchising versus owning all the locations. Towards the end, Ellen shares her thoughts on the importance of building a strong financial foundation for a business and the opportunities available in acquiring existing plumbing companies.
On this episode of the Jered Williams show, Jered interviews Brent Watson, the owner of Vision Plumbing in Kelowna, British Columbia. Brent shares the story of how his family business started in the 1980s and the challenges they faced transitioning from a construction-focused company to a service-focused one. Brent discusses the importance of understanding your numbers, implementing flat-rate pricing, and investing in training for his team. He also talks about the company's expansion into new services like duct cleaning and electrical work, as well as their use of technology like Podium's AI assistant to improve customer service and lead generation. Overall, the episode highlights the journey of a family business adapting to industry changes and finding success through data-driven decision making and a focus on providing value to their customers.
On this episode of the Jered Williams show, Jered and his guest Tyler Williams discuss their upbringing and how it shaped their mindset around money and business. They talk about the challenges of overcoming the "middle-class poor" mentality they grew up with, and how that impacted their early business ventures. The conversation covers topics like pricing, spending money to make money, setting goals, and the importance of creating your own opportunities rather than just reacting to what the world presents. Overall, the episode explores the mental shifts required to build a successful business, especially for those coming from more conservative financial backgrounds.
On this episode of the Jered Williams show, Janet, the owner of Potomac Plumbing in Virginia, shares her journey of building a successful plumbing business. Janet explains how she and her husband, Brandon, started with three technicians and a CSR, but struggled with profitability and lack of structure. After making the difficult decision to scale back, they focused on building a strong brand, implementing effective marketing strategies, and leveraging Janet's community involvement to connect with their target audience - women in their local area. Through personal branding, social media, and hosting community events, Janet has helped Potomac Plumbing grow to a one million dollar business with just two technicians, showcasing the power of a strategic, relationship-driven approach to building a thriving plumbing company.
On this episode of the Jered Williams show, Doug Wyatt, a seasoned business leader in the HVAC and plumbing industry, shares his inspiring journey from humble beginnings in a small town to building successful contracting businesses. Wyatt emphasizes the importance of developing a strong company culture, effective communication, and a relentless work ethic. He discusses his strategies for scaling a business, including implementing systems, processes, and accountability measures, as well as the challenges he faced and overcame. Wyatt's passion for personal development and his commitment to helping others achieve success are evident throughout the conversation, making this an insightful and motivating episode for anyone in the trades.
On this episode of the Jered Williams show, Jered interviews Isaac from Water Tech Plumbing Inc. Isaac shares his journey into the plumbing industry, starting as a server in the restaurant business and then transitioning to work with a small plumbing company. He later joined a larger construction company, gaining experience in various plumbing roles before starting his own business in 2019. Isaac discusses the challenges of balancing residential and commercial work, ultimately focusing on the commercial side while growing the residential service side of the business. Jered provides valuable insights on pricing, marketing strategies, and the importance of building a strong brand to help Isaac scale his service business.
On this episode of the Jered Williams show, Jered and his guest Eddie Barkhurst discuss the top reasons why 95% of plumbing businesses fail. They cover the "technician trap" where business owners get stuck working in the business rather than on the business, the importance of having the right roles and systems in place as the business grows, the need to work on the business and not just in it, and the value of having a clear vision for the future. They emphasize the importance of using tools like the Wealthy Plumber's hourly rate calculator to make data-driven decisions, and encourage listeners to join the Wealthy Plumber School Group to access pre-built systems and resources to help grow their plumbing businesses.
On this episode of the Jered Williams Show, the hosts discuss strategies for effectively leading and managing a team. They emphasize the importance of setting aside dedicated "thinking time" to address problems and plan for the future. They also caution against common leadership pitfalls like making bad assumptions, ignoring reality, and letting emotions drive decisions. The hosts advocate for building clear systems, SOPs, and checklists to reduce errors and empower employees. Additionally, they stress the significance of aligning company culture and incentives with the overall business objectives. Ultimately, the discussion underscores the need for simplicity, clarity, and accountability when it comes to managing a growing team and organization.
On this episode of the Jered Williams Show, Jered and his guest Eddie discuss the marketing strategies they used to grow their pressure washing business, Dudewash, from scratch in just 8 months. They cover the importance of branding, building a strong online presence, utilizing billboards, Facebook ads, and direct mail campaigns to create brand awareness and drive customer calls. Jered also shares the challenges they faced in pricing and selling their services, as they experimented with different sales models to find the right approach for their market. The discussion highlights the complexities of transitioning a service-based business from a traditional to a more on-demand model, and the need to continuously adapt and refine the marketing and sales strategies to meet customer preferences.
On this episode of the Jered Williams Show, Jered interviews Gregg Schonhorn, a business broker who specializes in the home services industry. Greg discusses the process of selling a business, including the importance of financial data, management team, and recurring revenue. He explains how private equity firms evaluate and acquire businesses, and the differences between commercial and residential service companies. Greg also shares insights on industry trends, such as the potential impact of a company going public, and offers advice for business owners looking to prepare for a future sale.
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I'm a Local plumber, but I've only been in for 8 years now. I'm not even through the first episode, and it is insane how much I can already relate...