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The world of healthcare is a complex and vast system that is comprised of many interwoven moving parts. Often times, healthcare providers can be left feeling as overwhelmed as the patients they care for. In an effort to explore the most compelling topics of the healthcare system, Dr. Rob Fields, Chief Clinical Officer at Beth Israel Lahey Health, will sit down with a variety of industry leaders throughout every episode and bring us full circle to new answers and forward-facing solutions. Welcome to Healthcare 360.
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On this episode of Healthcare 360, Dr. Rob Fields sits down with Amy Leigh Miller, MD, PhD, Chief Health Information Officer at BILH, to discuss the evolving role of technology in healthcare. Dr. Miller shares her path into informatics, insights from leading large-scale Epic implementations, and how AI is beginning to shape clinician workflows, patient access, and care delivery. The conversation explores the balance between innovation and regulation and what healthcare leaders should be thinking about as technology continues to transform the patient experience.
On this week’s episode of Healthcare 360, Dr. Rob Fields continues his conversation with Neel Shah, MD, MPP, Chief Medical Officer at Maven Clinic and former BIDMC obstetrician-gynecologist.Dr. Shah dives into how rapidly evolving technologies like generative AI, clinical decision tools, and digital health platforms are reshaping the future of care. They discuss why innovation in healthcare “moves at the speed of trust” and why digital tools must complement human empathy. Dr. Shah also shares striking examples from obstetrics, including new capabilities in labor prediction and early detection of preeclampsia, illustrating how fast the field is advancing.
On this week’s episode of Healthcare 360, Dr. Rob Fields speaks with Neel Shah, MD, MPP, Chief Medical Officer at Maven Clinic, the world’s largest virtual clinic for women’s and family health. Before joining Maven, Dr. Shah served as an obstetrician-gynecologist at Beth Israel Deaconess Medical Center, taught at Harvard Medical School, and founded Costs of Care, a nonprofit focused on healthcare affordability and equity.This episode explores Dr. Shah’s journey from frontline medicine to leading innovation in digital health. He discusses how technology and human connection can coexist to transform the experience of pregnancy and parenthood—and why building trust and empathy remain central to advancing maternal health.
On this week’s episode of Healthcare 360, Dr. Rob Fields speaks with Kumba Adia Hinds, MD, MPH, Medical Director of Virtual Primary Care at Beth Israel Lahey Health. Before directing BILH’s new Virtual Primary Care program, Dr. Hinds built a career grounded in public health, leadership, and family medicine. This episode explores her journey from industry to clinical care, the inspiration behind BILH’s bold move into virtual primary care, and how this model aims to increase access, equity, and flexibility.
On this week’s episode of Healthcare 360, Dr. Rob Fields speaks with Paul Sagan, senior advisor at General Catalyst, Board of Directors of Moderna and BIDMC trustee. With a background that spans journalism, internet infrastructure, and healthcare investment, Paul brings a unique lens to innovation and value in health care. This episode explores the evolution of health tech investment, the importance of thoughtful disruption, and how health systems and tech leaders can work together to create meaningful, lasting change in patient care.
On the second part of this week’s episode of the Healthcare 360 podcast, Dr. Rob Fields continues his conversation with Jørn Christoffer Emborg and Casper Grove Petersen from Innovation Center Denmark in Boston. Jørn, an engineer with a background in manufacturing and health tech startups, and Casper, a physician and former CEO of a space medicine company, now work to strengthen healthcare innovation between Denmark and North America. This episode explores the creation of the Hospital Innovation Alliance, opportunities for AI and data-driven breakthroughs, and how differences in healthcare culture, financing, and incentives shape innovation, trust, and patient care.
On this week’s episode of the Healthcare 360 podcast, Dr. Rob Fields speaks with Jennifer Cullen, President of Behavioral Services at Beth Israel Lahey Health. With a background that spans clinical social work, health system leadership, and behavioral health strategy, Jen shares how her passion for mental health care has shaped her career and vision, and the future of mental health care at BILH.
On the first part of this week’s episode of the Healthcare 360 podcast, Dr. Rob Fields speaks with Jørn Christoffer Emborg and Casper Grove Petersen from Innovation Center Denmark in Boston. Jørn, an engineer with a background in manufacturing and health tech startups, and Casper, a physician and former CEO of a space medicine company, now work to bridge healthcare innovation between Denmark and the U.S. This episode explores their career journeys, insights into the Danish healthcare system, and the role of international collaboration in advancing innovation, health equity, and patient care.
This week on Healthcare 360, Dr. Rob Fields interviews several primary care physicians during BILH Primary Care Day. We talk about the challenges but also the promise and the mission of primary care and why, despite everything going on in healthcare and in the world, these clinicians still choose primary care.Episode Guests:Nidhi Sharma, MDSuzanne D. Saindon, DOLydia A. Flier, MDShannon R, Healy, NPClara Cabrera, MDIvan Yordanov Boyadzhiev, MDKumba Adia Hinds, MD, MPHAlexander H. Asch, DO
On this week’s episode of the Healthcare 360 podcast, Dr. Rob Fields speaks with Alex Barker, President of the Beth Israel Lahey Medical Group. With a background in law and experience in the Navy, Alex shares his journey into healthcare leadership, the evolving landscape of medical group management, and his vision for the future of patient care. This episode explores his career path, the challenges of leading a large physician network, and what it takes to drive meaningful change in healthcare.
On this week’s episode of the Healthcare 360 podcast, Dr. Rob Fields speaks with Sandhya Rao, MD, Chief Medical Officer and Senior Vice President at Blue Cross Blue Shield of Massachusetts. Before her current role, Dr. Rao served as the vice president of clinical strategy at Haven, the healthcare organization formed by Amazon, JP Morgan Chase, and Berkshire Hathaway. This episode dives deep into her career journey, the evolving relationship between healthcare providers and payers, and how innovation and collaboration can drive meaningful change in the industry.
On this week’s episode of the Healthcare 360 podcast, Dr. Rob Fields speaks with Dean Carucci, Divisional President, Community, for Beth Israel Lahey Health. Having previously served as the Market President of HCA Healthcare – New England, Carucci discusses his journey throughout his career and what he looks forward to with BILH.
On this week’s episode of the Healthcare 360 podcast, Dr. Rob Fields speaks with Nic Nguyen, MD, Chief Medical Officer and Senior Vice President of Beth Israel Lahey Health Primary Care, about the importance of community-based care. Their conversation highlights innovation in primary care and staying optimistic as new challenges arise.
On this week’s episode of the Healthcare 360 podcast, Dr. Rob Fields speaks with Shelley Calder, DNP, RN, CEN, Associate Chief Nurse for Professional Development, Research & Magnet, BIDMC and Karen Stockbridge, DNP, RN, Director of Professional Nursing Practice, BID-Milton, to discuss the evolution of nursing and how nurses are overcoming new modern-day challenges.
On this week’s episode of the Healthcare 360 podcast, Dr. Rob Fields talks with Pete Healy, Divisional President, Metro Boston, Beth Israel Lahey Health and President of Beth Israel Deaconess Medical Center. Healy provides an in-depth look at his journey in healthcare leadership, highlighting his approach to navigating industry challenges and his vision for the future of healthcare. With over three decades of experience in Boston’s healthcare world, Healy shares how his leadership style evolved from his early administrative roles to his current position.
On this week’s episode of Healthcare 360, Dr. Rob Fields speaks with Bobby Kelly, MD, MPH, FAAFP, Medical Director of Behavioral Services at BILH, discussing the ways in which addiction treatment has evolved in recent years. Their conversation sheds light on both the challenges and innovations shaping modern addiction care.
On this week's episode of Healthcare 360, in celebration of Hispanic Heritage Month, Dr. Rob Fields sits down with Cindy Rios, Executive Vice President and Chief Financial Officer (CFO) for Beth Israel Lahey Health (BILH) to discuss forging a path and driving change.
On this week’s special episode of Healthcare 360, Yael K. Heher, MD, MPH, FRCP(C), Chief Quality Officer for Beth Israel Lahey Health, sits down with Dr. Rob Fields to discuss the culture of Beth Israel Lahey Health, leadership and implementing creativity in a time of struggle in healthcare.
On this week’s episode of Healthcare 360: Patient Perspective, a subseries of Healthcare 360 focusing on patient stories, Dr. Rob Fields sits down with Cassie Wise to discuss her experience battling adenomyosis and endometriosis.
On this week’s episode of Healthcare 360, we are celebrating the one year anniversary of the podcast. This past year, we've had the opportunity to sit down with multiple leaders within our system as well as leaders outside of Beth Israel Lahey Health. In honor of our anniversary, we compiled some of our favorite moments of the last year into one episode. Thank you to all of our listeners and to each guest who joined us as we bridged the gap in our healthcare world, one conversation at a time.Timestamps:Marisa Kearney, MD - 0:00George L. King, MD - 3:45Tom Sands, MBA, MHA, FACHE - 8:56Juan Fernando Lopera - 13:30Susan-Moffatt Bruce, MD, PhD - 18:07Kevin Tabb, MD - 21:30
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