Sparky Coach

While the title of our pod is based of legendary demigod booger Ryan Hardy's film "The Hardlyfe", it's also based around the following quotes…“To know and not do is not to know” // Goethe“Hard work beats talent when talent doesn’t work hard” OR “smart work beats hard work when hard work doesn’t work smart” 100% working hard is important. Arguably though, in the hierarchy of business, working smart is of more importance. The coming together of hard work + smart work is, in my opinion, the ultimate combination between gift and stewardship. Sure it’s good to be gifted (ie a weapon on the tools), but we need to combine that with smart work too (ie making money, building wealth, being kind). Today we explore how to have the best 2026, and the best next decade, by putting some simple measures and goal setting in place. Enjoy the pod x SummaryIn this episode of the Sparky Coach Pod, Crowey dives into the theme of 'The Hard Life,' inspired by the legendary bodyboarder Ryan Hardy. He emphasizes the importance of hard work and talent, encapsulated in the phrase, "hard work beats talent when talent doesn't work hard." Crowey discusses the dual perspectives of employees and bosses, urging leaders to be transparent about the costs of running a business. He highlights the necessity of educating employees about the various expenses involved, which can foster a better understanding and appreciation of the business dynamics.The conversation shifts to the concept of smart work versus hard work, with Crowey asserting that smart work is essential for success. He shares personal anecdotes and insights on the importance of aligning actions with knowledge, stating, "to know and not do is not to know." Crowey encourages listeners to set meaningful goals around making money, building wealth, and being kind, emphasizing that true understanding comes from action. The episode concludes with a call to reflect on personal and professional growth, urging listeners to take responsibility for their choices and strive for continuous improvement.Keywordshard work, smart work, business success, employee transparency, financial growth, personal development, Sparky Coach Pod, Crowey, Ryan Hardy, goal settingTakeawaysHard work beats talent when talent doesn't work hard.To know and not do is not to know.Smart work beats hard work when hard work doesn't work smart.Be transparent with your employees about business costs.Set goals around making money, building wealth, and being kind.TitlesThe Hard Life: Balancing Hard Work and Smart WorkUnlocking Success: The Power of Hard Work and Smart DecisionsSound Bites"Hard work beats talent when talent doesn't work hard.""To know and not do is not to know.""Smart work beats hard work when hard work doesn't work smart."Chapters00:00 Introduction to The Hard Life01:00 The Importance of Hard Work03:11 Understanding Business Costs04:37 Smart Work vs. Hard Work10:19 Aligning Actions with Knowledge12:44 Setting Meaningful Goals18:29 Make Money, Build Wealth, Be Kind30:25 Taking Responsibility for Growth

Back on the pod today we have one of my faves Heath Knight from Hspark Electrical based out of gods country aka Picton. We chat through on business growth, growing pains, pricing, getting knocked down but getting up again Chumbawumba style, site work, time in the game, staff, being yourself, family + much more. What a time to be alive. Enjoy the pod x Keywordsbusiness growth, financial struggles, team building, client relationships, electrical industry, entrepreneurship, lessons learned, hiring strategies, personal development, future planningSummaryIn this conversation, Heath Knight shares his journey through the challenges of running a business in the electrical industry, particularly focusing on the critical five-year mark. He discusses the financial struggles he faced, the importance of building a strong team, and the lessons learned from misquoted jobs. Heath emphasizes the significance of personal growth, client relationships, and the need to create a business that reflects one's personality. Looking ahead, he expresses excitement about future goals and the growth of his team.TakeawaysThe fifth year of business can be a turning point.Financial struggles can lead to valuable lessons.Building a strong team is crucial for success.Misquoted jobs can teach important lessons about pricing.Client relationships are key to retaining business.Personal growth is essential in overcoming challenges.Hiring the right people can transform a business.Creating a positive work environment leads to better outcomes.It's important to reflect on past mistakes to improve.Future planning is vital for sustained growth.TitlesNavigating the Five-Year Challenge in BusinessLessons Learned from Financial StrugglesSound bites"I wouldn't be where I am now.""I froth on that.""You need to step away."Chapters00:00 Introduction and Background01:34 The Five-Year Itch: Challenges and Growth06:07 Financial Management and Tax Challenges10:05 Lessons from Misquoted Jobs15:22 Building a Strong Team20:02 Reflections on Growth and Future Goals24:40 Building a Reliable Team33:32 Hiring for Personality and Fit40:49 Growth and Future Aspirations

Today on Sunday Skool we shat to Billy Lawrence from Lawrence Electrical based out of Port Lincoln SA. Billy is a stand up guy. A good husband, a good dad, a good looking man (if I don’t say so myself), a good operator, honest, reliable, driven, someone who will stand up for what is right, pretty much just an all round top tier human. We talk about hiring, apprentices, finding work, doing jobs outside your comfort zone, community, small towns, government support for apprentices in rural areas, the importance of product, the importance of pricing, and much more. Enjoy the pod x KeywordsPort Lincoln, electrical industry, apprenticeships, business growth, community, hiring challenges, project management, TAFE, word of mouth, trainingTakeawaysPlan ahead for seasonal work demands.Small towns have unique business dynamics.Diversification is key in rural areas.Word of mouth is crucial for finding work.Hiring an apprentice can change your business.TAFE support for rural apprentices is lacking.Community engagement is vital for business success.Quoting accurately is essential for profitability.Building relationships with wholesalers is important.Don't give up during tough times.SummaryIn this conversation, Billy Lawrence from Lawrence Electric shares his journey from being an apprentice to becoming a successful business owner in the electrical industry. He discusses the unique challenges and dynamics of running a business in a small town like Port Lincoln, including the importance of community, word of mouth, and hiring apprentices. Billy also highlights the difficulties of navigating the job market, the significance of accurate quoting, and the need for proper training and support for apprentices in rural areas. Throughout the discussion, he emphasizes resilience and the importance of not giving up during tough times.TitlesFrom Apprentice to Business Owner: A JourneyNavigating the Electrical Industry in Rural AustraliaSound Bites"You make your own luck.""The product doesn't lie.""Don't give up!"Chapters00:00 Introduction and First Impressions02:07 Planning for Seasonal Work05:52 Life in Port Lincoln09:08 Apprenticeship Journey and Skills Diversification11:57 Hiring Challenges in a Small Town14:59 The Importance of Reputation and Word of Mouth17:51 Finding and Training an Apprentice21:02 TAFE and Training Disparities23:59 Community Response and Awareness24:56 The Challenges of Business Ownership26:18 The Importance of Apprenticeships30:22 Navigating Major Projects38:11 Learning to Quote Effectively43:12 The Journey of Business Growth48:35 Final Thoughts and Advice

“I’m not saying it was your fault but I know you could’ve done more. You’re so naive yet so” // The KooksIn part 2 of this series (if can you call 2 episodes a series?) we get the big dog (woof) Brad Hibberd on to discuss goals + goal setting. Goal setting is a really interesting topic isn’t it. How do you go about it? Could you have done more? Do you need to do less? Is there a right or wrong way? Do I go big or go home? Do I go big and go home? Do good things come in conservative small goal setting packages to put next to my self esteem issue and insecurities? (Offspring self esteem reference deliberate). Yeh for sure some things are really easy to say after reading De Suess’ epic “oh the places you’ll go!” but then when the rubber hits the road it can be very easy to get distracted or diverted to another stratosphere and then question how on earth did I end up here!!!! So today we discuss how to go about planning, setting + executing goal setting. Would love to hear your thoughts on these 2 episodes pls reach out with any thoughts you have or how you like to go about goal setting. Enjoy the pod! xx Keywordsgoal setting, business goals, personal development, discipline, fishing, motivation, success, journaling, reflection, business adviceSummaryIn this engaging conversation, Sparky and Brad discuss the importance of goal setting in both personal and business contexts. They explore different approaches to setting goals, the significance of discipline and consistency, and the value of reflection and journaling. Brad shares his experiences with goal setting over the years, emphasizing the need for achievable yet challenging goals. The discussion also touches on the balance between personal aspirations and business objectives, highlighting the importance of self-care and stress management in achieving success.TakeawaysGoal setting can be approached in various ways, but balance is key.Writing down goals helps in manifesting them into reality.Discipline is crucial for achieving long-term goals.Regular reflection on goals can lead to better outcomes.Stress can be a catalyst for growth if managed well.Setting achievable yet challenging goals is essential for motivation.Personal and business goals should be aligned for overall satisfaction.Journaling can provide clarity and direction in goal setting.It's important to have a support system for accountability.Success is a journey that requires consistent effort and adaptation.TitlesNavigating the Waters of Goal SettingFrom Fishing to Business: Lessons LearnedSound bites"I want to get organized.""Stress is where you grow.""Get pen to paper."Chapters00:00 Fishing Adventures and Reflections02:40 The Art of Goal Setting12:05 Reflecting on Past Goals20:20 Advice for New Business Owners26:48 Personal Goals and Inspirations

“I’m not saying it was your fault, although you could’ve done more. You’re so naive yet so!” // The Kooks Ah the Kooks! Although I don’t know many of their songs, I definitely “froth this song” from The Kooks. “Froth this song” to be said in my son Phoenix’s voice as he loves to say things like that and I’m just trying to be cool and keep up with the young kids lol. Nah just kidding I will always ben cool. Right?!Anyway, coolness (or lack of coolness) aside, today we talk about goal setting. It can be a bit of a taboo topic tbh, as sometimes it gets put through our own lens first. Am I insecure? Do I care what people think? Am I trying to impress people? Do I have a fear of success? A fear of failure? Do I shoot for the moon and hit the stars? Do I just be super conservative? Is it like “The Secret” and I just write things down and hit and hope? I believe I can fly!! I believe I can touch the sky!! In this pod you will hear some framework for setting goals that has really helped me. And remember, a dream without a plan is just a wish. Happy goal setting! Enjoy the pod xx 

Back on the lounge today we have Brandon Willington from WhereU. Brandon is an absolute legend and I love how he goes about things. We have used (and still use) the WhereU product and honestly, I can’t speak highly enough of it. The growth trajectory of their business is a true testament to their unwavering dedication to product development, hiring a great team + creating (and continually refining) a great customer experience. We chat through his newly built bat cave, growth, numbers, product development, what winning looks like, testimonials, sales, objections, dealing with online haters and much more. Enjoy the pod xx Keywordsentrepreneurship, digital marketing, business growth, awards, criticism, product development, coaching, mindset, social proof, business foundationsSummaryIn this conversation, Brandon Willington discusses his journey as a digital marketing entrepreneur, including his recent recognition as Young Entrepreneur of the Year. He shares insights on the importance of credibility, dealing with criticism, and the evolution of his business product. The discussion also covers the significance of foundational work in business growth, the impact of testimonials, and practical advice for entrepreneurs navigating growth stages.TakeawaysWinning awards can significantly boost credibility.Social proof is essential in overcoming skepticism.Personal experiences shape entrepreneurial journeys.Growth requires a solid foundation before scaling.Feedback loops are crucial for product development.Limiting beliefs can hinder business growth.Decisions should be based on data, not emotions.Testimonials can address common objections in sales.Planning for 10X growth can simplify scaling.Building a supportive community enhances product value.TitlesFrom Entrepreneur to Award Winner: Brandon Willington's JourneyThe Power of Credibility in BusinessSound Bites"It's all about social proof""10X is easier than 2X""We hit 1 million in sales this month"Chapters00:00 Introduction and Background of Brandon Willington02:39 The Impact of Awards on Business Credibility05:46 Handling Criticism and Building Resilience08:57 The Importance of Product Foundations11:57 Growth Strategies and Feedback Loops14:58 Scaling and Overcoming Limiting Beliefs17:47 Testimonials and Addressing Objections20:48 Advice for Business Growth and Decision Making

“You see, my wife, she has been most vocal on the subject of the pretzel monies. Where’s the money? When are you going to get the money? Why aren’t you getting the money now? And so on. So please, the money”. -Fat Tony // The Simpsons (Season 8 Episode 11)Ah money, what a glorious subject! The harsh reality is that is if your business is not making money there are two main options: Option 1: Change what you’re doing. Option 2: Stop what you’re doing. But what is good money in an electrical business? We like to think that it is making a market wage (ie what you could earn for someone else), with a business net profit of between 20-35%. If you are south of these parameters, then something might need to either change or stop. If you are north of these parameters, then beam me up Scotty and god speed my good friend! Enjoy the pod xxKeywordsend of year, profit first, business goals, financial reflection, industry standards, job performance, pricing strategy, profitability, coaching, Sparky CoachSummaryIn this conversation, the hosts reflect on the end of the year, discussing the importance of understanding profit, setting realistic financial goals, and analyzing job performance. They emphasize the need for business owners to be aware of their financial standings and the factors influencing their profitability. The discussion also touches on industry standards for pricing and the importance of making informed decisions to improve business outcomes.TakeawaysReflecting on the year is crucial for business growth.Profit First is a system that requires understanding and adaptation.Setting clear profit goals helps in measuring success.Industry standards for pricing should be adhered to for sustainability.Job performance analysis is key to identifying strengths and weaknesses.Micro adjustments can lead to significant profit increases.Understanding the components of profit is essential for business owners.Simplifying business goals can lead to better focus and results.Data and details are critical for making informed business decisions.Enjoyment in business often correlates with financial health.TitlesEnd of Year Reflections: A Business PerspectiveUnderstanding Profit First: A Deep DiveSound bites"It's the end of year reflections.""The worst result is not knowing a result.""You can make the micro adjustments."Chapters00:00 End of Year Reflections01:22 Understanding Profit First06:47 Setting Profit Goals12:31 Analyzing Job Performance17:11 Identifying Influences on Profit24:37 Working Smart for Profitability

If you’re wondering if this is a 1990 Go West reference, then wonder no more. In this pod we chat through the wishful thinking aka “toxic optimism” aka blind faith that is so very easy to adopt in business life. And while we are all for optimism, and seeing the best in people, and seeing a positive future for your business, sometimes burying your head in the sand can come with some serious ramifications. Take these three examples as case in point: Example 1: “I’ll just work harder and then the money will come”. It’s been years now. Example 2: “I’ll catch up on this 10 quotes today”. Um, there is a week worth of work to do here. Example 3: “I’ll smash this rough in out in 3 days”. Ah yeh, that’s a 5 day job for 2 people. In all these cases, no one wins and everyone (especially yourself) is under some serious pressure (and stress). We are huge believers that the best results happen when hard work meets smart work. Were are high believers that you need to have vision, but you also need to know where your business is at. So what do you do from here? Set the vision, work out where you are, set your goals, and then work hard toward bridging the gap. Life is too short to keep doing the same thing and expecting a different result. Get after it, and enjoy the pod x Keywordsbusiness, optimism, planning, productivity, profits, management, scheduling, efficiency, communication, goal settingSummaryIn this conversation, the speakers discuss the concept of 'wishful thinking' in business, emphasizing the importance of balancing optimism with realistic planning and proactive management. They explore how business owners often fall into the trap of believing everything will work out without taking necessary actions, leading to potential pitfalls in productivity and profitability. The discussion covers various aspects of business management, including goal setting, client communication, and the need for efficiency in operations.TakeawaysBusiness owners often have an incredible threshold for hope and optimism.It's crucial to confront reality rather than burying your head in the sand.Goals without proper goal setting can lead to false hope.Proactive management is essential to avoid being reactive.Wishful thinking can have significant ramifications on profits and productivity.Regular communication with clients helps maintain control over projects.Optimism must be balanced with realistic planning and execution.Inefficient businesses tend to have low profitability and high staff turnover.Understanding workload and client expectations is vital for success.Organizational efficiency directly impacts staff retention and business performance.TitlesConfronting Wishful Thinking in BusinessBalancing Optimism and RealitySound bites"You have to have your head in the future.""You need to plan this out.""Look after your product and profit."Chapters00:00 The King of Wishful Thinking01:16 Confronting Reality in Business03:29 The Balance of Optimism and Planning05:21 Understanding Workload and Client Expectations10:16 Proactive vs. Reactive Business Management11:47 Taking Control of Profits and Productivity14:11 The Dangers of Toxic Optimism17:01 The Importance of Scheduling and Communication20:07 Efficiency in Operations22:58 The Disconnect Between Planning and Execution25:08 Organizational Efficiency and Staff Retention

Today on the lounge we have Sam Hooper from SBH Electrical based out of Melbourne aka the self appointed and self anointed “sexiest man ever to cross from VFL to electrical business owner. To know Sam is to love Sam. A genuine guy, super nice, super thoughtful, super driven, super switched on, super honest, super tall (lol), and someone for sure you want to have on your team. We discuss starting out, numbers, staff, hiring, real estate work, builders, commercial clients, personal development, joining a BNI, networking plus much more. Hoopers journey so far has been so good to watch and I can’t wait to see where this business takes him into the future. Watch this space. What a time to be alive. Enjoy the pod x KeywordsVFL, AFL, business, sports, leadership, networking, apprentices, conflict resolution, product quality, client relationshipsSummaryIn this conversation, Sam Hooper shares his journey from playing VFL to running a successful electrical business. He discusses the crossover between sports and business, emphasizing teamwork, leadership, and the importance of relationships. Sam also delves into the structure of his business, the role of subcontractors, and the significance of understanding numbers. He highlights the importance of networking, the challenges of admin work, and the value of apprentices in the industry. The conversation wraps up with insights on conflict resolution, product quality, and future aspirations.TakeawaysAlways had a ball in my hand.There's a lot of crossover in being with people.I enjoy reading them and learning them.You learn good soft skills out of it too.Pride in your work is everything.You want the product to be a good one.The best people want to work with the best people.Keep doing what you're doing.You can't have anyone creating tension.It's all about relationships.TitlesFrom VFL to Business Success: Sam Hooper's JourneyThe Intersection of Sports and BusinessSound bites"Always had a ball in my hand.""It's all about relationships.""Keep doing what you're doing."Chapters00:00 Introduction to Sam Hooper and VFL Background03:01 Crossover Between Sports and Business06:02 Understanding Employee vs. Subcontractor Dynamics08:40 The Importance of Numbers in Business12:02 Hiring Indicators and First Hires15:04 Building Client Relationships Through Networking22:53 The Importance of Referrals in Networking24:41 The Value of Business Networking Groups25:10 Navigating Business Management Tools26:56 The Challenges of Implementing Business Systems29:26 Strategic Decision-Making in Business Growth32:06 The Role of Relationships in Business34:54 Effective Communication and Conflict Resolution40:19 Understanding Product Quality and Client Expectations44:37 The Future of Apprentices in the Industry

Ah yes Taylor Swift references are alive and well in the Sparky Coach dojo that’s for sure. Today we discuss the harsh reality of your weapon employees leaving to start their own business. Some call it a dagger to the soul, some call it an inevitable part of business journey, some go into protection mode, some get mad, some get sad, some kick out swiftly, some play the Happy Gilmore card and say “I’m sorry baby I didn’t mean that I would love you to stay around”. One thing is for sure though, anyone that has encountered a lord staff member leaving for greener pastures will probably say the same thing.: be encouraging, be supportive, be kind, make decisions that you would be proud of in 5 years etc etc. Sometimes it’s hard to see the forest from the trees, but seeing things from both sides it’s such an important skill to learn in business and personal life. Who knows, maybe one day the will come back? Our prayer is simple: May your weapon staff members stay with you forever and ever amen. We pronounce / demand this trade god blessing upon you. Much love xx Keywordsbusiness relationships, employee retention, apprenticeship, communication, support, growth, business culture, transition, bad blood, entrepreneurshipSummaryIn this conversation, the hosts discuss the complexities of business relationships, particularly focusing on the transition from apprentice to business owner. They emphasize the importance of maintaining amicable relationships, effective communication, and supporting employees' growth while navigating the challenges of potential turnover. The discussion highlights the need for proactive conversations about career aspirations and the significance of creating a supportive business culture to minimize 'bad blood' and foster long-term success.TakeawaysThe goal of business is to have zero Bad Blood.It's essential to maintain amicable relationships even during transitions.Many aspiring business owners are driven by an inherent desire to succeed.Exposure to the realities of running a business is crucial for apprentices.Open conversations about future plans can help retain valuable employees.It's important to address potential turnover proactively.Supportive communication can lead to better outcomes for both parties.Creating a sustainable business culture is key to long-term success.Hard conversations should be approached with kindness and understanding.Always strive for improvement in business practices and relationships.TitlesNavigating Business Relationships: Avoiding Bad BloodFrom Apprentice to Entrepreneur: A Journey of GrowthSound bites"The goal is to have zero Bad Blood.""You never want bad blood.""Always get better, that's the plan."Chapters00:00 Navigating Business Relationships and Bad Blood06:00 The Transition from Apprentice to Business Owner11:57 Understanding Employee Retention and Communication17:50 Confronting Change and Supporting Growth23:56 Building a Sustainable Business Culture

Yes the Taylor Swift lyrics are deliberate and no they won’t stop anytime soon. In fact, “don’t stop won’t stop” could soon be our new motto. In todays pod we stop, collaborate and listen (Vanilla Ice style) to the trade gods as the help us plan and prepare for the best December / Jan / Christmas period yet. Wherever you’re at right now it’s important that you slow down, nail the schedule, plan January, get your invoices out, have a holiday, have someone on call, keep all your clients in the loop, don’t let anyone down and so on. Remember it’s the only time of year where there is a magical deadline, so execute this season well. Enjoy the pod xx Keywordsbusiness planning, productivity, team management, financial planning, client communication, summer strategies, holiday planning, work-life balance, deadlines, music in businessSummaryIn this conversation, the hosts discuss the importance of planning for the summer and the new year in business. They emphasize the need for effective communication with clients and team members, managing productivity, and financial planning to ensure a successful transition into the new year. The conversation is interspersed with references to music, particularly Taylor Swift, to illustrate points about personal growth and business strategies.TakeawaysHow can you have a better summer than your last?You're only as good as your last job.Don't blow it before the deadline.A poorly planned January sets up your year.Most people have really poor Januaries.You can't burn the candle at both ends.Now is not the time to be dropping the ball.Just look after yourself and boost into the best December Jan ever.It's a touchy time of year with deadlines.Don't let anyone down in the last two weeks.TitlesPlanning for Success: Summer and BeyondThe Importance of Team ProductivitySound bites"You're only as good as your last job.""Don't blow it before the deadline.""Most people have really poor Januaries."Chapters00:00 The Power of Music in Business01:50 Planning for a Successful Summer04:36 Managing Team Productivity10:38 Financial Planning for the New Year15:46 Client Communication and Expectations

Incase you haven’t heard, the rumours are actually true. Josey Bremner, of Bremner Electrical, can indeed perform a high kick like a ballerina. In all seriousness though, I was super stoked to have Josey on the pod. He is such a humble, honest, down to earth, approachable, fun, light hearted and passionate guy it honestly felt like we could have talked all day. We discuss business, growth, operations managers, admin, working hard, working smart, quoting, process + much much more. What a pleasure it is to know Josey and I can’t wait to have him back on the pod again sometime soon. Much love and enjoy the pod xx Keywordscoaching, no dickhead policy, positive environment, team culture, leadershipSummaryIn this conversation, the speaker discusses the importance of maintaining a positive coaching environment through the implementation of a 'no dickhead policy'. This policy is aimed at fostering a supportive and collaborative atmosphere within the coaching community.TakeawaysThe 'no dickhead policy' is crucial for team dynamics.A positive environment enhances coaching effectiveness.Leadership requires setting clear boundaries.Coaching should prioritize collaboration over competition.Maintaining a supportive culture is essential for growth.The right team members contribute to a positive atmosphere.Clear communication is key in coaching relationships.Policies should reflect the values of the organization.A strong culture attracts like-minded individuals.Coaching is as much about people as it is about strategy.TitlesCreating a No Dickhead Policy in CoachingFostering a Positive Coaching CultureSound Bites"We do actually have a no dickhead policy.""I hope he doesn't ask to come on board."Chapters00:00 Introduction to Brevner Electrical00:23 Career Pathways and Growth Opportunities

So this morning in my Wednesday ritual of making fried rice for school lunches, my 6 year old Jasper walked into the kitchen and said “WAIT IS THERE RICE IN FRIED RICE?!?”Bewildered and confused, he actually couldn’t believe it. And here I was thinking the name “fried rice” effortlessly gave all its simple secrets away. But it got me thinking how often we as business owners don’t stop and see the simplicity of running a business. Essentially all we are doing, as sparky business owners, is buying and selling materials and selling it at a profit. The essence of business is very simple.  Sounds easy hey? No doubt your “vision statement” looks something like this… “Do excellent work, with excellent staff, for excellent clients, using excellent materials, making excellent money, while being generous”. If it’s not exactly that, then the above statement is probably pretty agreeable to you. So what exactly am I trying to say here? What is the point I am trying to communicate? In the busy. In the crazy In the fast pace. It’s time for you to stop and make sure you are making money, building wealth, being yourself, being kind, and having fun. Make business simple again. Enjoy the pod xx Keywordsbusiness, entrepreneurship, simplify, financial health, team building, client relationships, success, growth, generosity, foundationsSummaryIn this conversation, the host discusses the importance of simplifying business concepts, building strong teams, and maintaining financial health while being generous. Through personal anecdotes and practical advice, the host emphasizes that business can be straightforward if one focuses on essential elements like excellent work, strong relationships, and understanding financial metrics. The conversation encourages listeners to slow down, reflect on their business practices, and prioritize long-term growth over fast, potentially risky strategies.TakeawaysSimplifying business concepts can lead to better understanding and execution.Business ownership is a journey of self-development and product development.It's essential to have a clear mission and vision for your business.Excellent work, staff, clients, and materials are crucial for success.Financial health is not just about revenue; it's about profit margins too.Generosity in business can foster better relationships and community ties.Fast growth can be dangerous; focus on sustainable practices instead.Building a strong team is vital for operational success.Understanding your numbers is foundational to making informed business decisions.Long-term success is achieved through consistent, excellent work and relationships.TitlesSimplifying Business for SuccessThe Journey of Business OwnershipSound Bites"Yes, rice has fried rice in it.""Simplify your business.""Be generous as a business owner."Chapters00:00 Introduction and Personal Anecdotes02:47 Simplifying Business Operations06:08 The Journey of Business Ownership09:02 The Dangers of Fast Growth11:53 Foundational Business Principles14:47 The Importance of Excellent Staff18:06 Working with Excellent Clients20:54 Using Excellent Materials23:46 The Importance of Generosity in Business

Yeh that’s right it’s the chorus from Blink 182’s classic “Carousel” from the 1995 album “Chesire Cat”. On today’s pod we discuss the importance of releasing your back end admin so you can get back to what you do best. And it really doesn’t have to necessarily even be back end admin, it can be any form of work that you can either automate or delegate. Our general rule of thumb is, if you’re working really hard after hours and it’s only on items that “maintain” the business (ie invoicing, reconciling, getting back to people etc), it might be a really good sign that you need to hire as it may not be sustainable. At the sweat stage of business, yeh 100% you have to do what you have to do. But when is the sweat stage over? Is there an actual line in the sand anywhere? I guess the goal is that any additional effort (ie night times + weekends) would be on noble pursuits that “grow” the business (ie something that makes the day to day easier like quoting templates, price books, automation etc). And yeh of course it’s easier said than done. As we love to say here, everything is easy to say from an office. Enjoy the pod xx Keywordstime audit, business strategy, seasonal planning, productivity, Dan MartelSummaryThe conversation emphasizes the significance of conducting time audits to enhance productivity and prepare for seasonal business cycles, particularly during the busy period leading up to Christmas. It references Dan Martel's book, 'Buy Back Your Time', as a valuable resource for assessing work habits and optimizing time management.Takeawaysdoing a time audit is essential for productivityassess a two week period of your working lifethe busy season is coming up until Christmassetting your business up properly allows for easier managementcruising into Christmas is a great feelingTitlesMastering Time Management for Business SuccessNavigating Seasonal Business ChallengesSound Bites"doing a time audit.""Bye, Back Your Time by Dan Martel""maybe you're just cruising coming into Christmas."Chapters00:00 The Power of Music and Reflection00:11 Evaluating Your Business Path and Adjustments

The Ryelec team are in the house! Today we are joined by Tommy and his right hand person Max. As we all know, Ryelec is one of the industry leaders in the home and commercial automation space. If the definition of excellence is doing what you do with a good attitude; then Ryelec is no doubt excellent. Not only are they good at their job, but they are absolute legends to deal with too. Max has been with Ryelec for (almost) 10 years now and has seen the company go from vision to execution, from strength to strength. Today we talk through automation, training operations managers, management, pricing, diversification, exciting jobs + much more. Definitely check out their insta @ryelecautomation to see some more of them. Enjoy the pod xx Keywordscost management, financial insights, business software, overhead costs, quoting processSummaryThe conversation delves into the importance of cost management in business, highlighting how the speaker realized they were losing money on certain jobs due to not accounting for overhead costs. The implementation of management software has provided real-time insights that aid in the quoting process, ensuring that the business meets its financial targets.TakeawaysWe were actually losing money on certain jobs.I just wasn't taking into consideration the cost of the overheads.It's actually helped me.Now I can see in our management software in real time.Helps when the other guys quote.We're actually hitting the level that we need to hit.TitlesMastering Cost Management in BusinessThe Importance of Real-Time Financial InsightsSound bites"We were actually losing money on certain jobs""It's actually helped me""Helps when the other guys quote"Chapters00:00 Understanding Cost Management in Business00:33 Real-Time Financial Insights for Quoting

Yes you read correctly. Taylor Swift lyrics have entered the chat. Did you know I once touched her hair? True story tbh. I know what you’re thinking too… “Cool story Hansel” lololol. On today’s pod we talk about the importance of having a “blank space” in your schedule. If you (and your team) keep finding the schedule is too jacked, packed and stacked to the rafters you can be unconsciously sailing toward dangerous territory. You can find yourself consistently letting people down, not getting back to people, not being able to service existing clients, not being able to service new clients, being late to jobs and so on and so on. So what’s the answer? It’s easier said than done hey? And let’s face it, everything is easy to say from an office. The answer may be in hiring field staff, hiring admin staff, better scheduling, improved communication, more use of good quality apps, or a hybrid combination plate of many of these items plus more. One thing is for sure: your goal is to consistently make your product excellent. Enjoy the pod x KeywordsTaylor Swift, holiday rush, scheduling, communication, blank spaces, business management, client relations, service industry, workload awareness, customer serviceSummaryIn this engaging conversation, the hosts discuss the importance of managing schedules, especially during the busy holiday season. They emphasize the need for 'blank spaces' in schedules to accommodate unexpected jobs and the significance of effective communication with clients. The discussion also touches on the importance of treating everyone with respect and understanding the dynamics of the service industry.TakeawaysHaving a blank space in your schedule is crucial.The holiday season can lead to unexpected job opportunities.Effective communication with clients can prevent misunderstandings.It's important to be aware of your workload and schedule.Treating everyone with respect can improve client relations.Creating breathing space in your schedule can reduce stress.Asking multiple questions can streamline communication.Don't get angry at things you should expect in business.Flexibility in scheduling can lead to better service.Understanding your team's dynamics is essential for business success.TitlesThe Taylor Swift Connection: A Fun StartNavigating the Holiday Rush: Tips for SuccessSound bites"I touched her hair!""You can't yell at me!""Create some blank space!"Chapters00:00 The Taylor Swift Connection02:43 Navigating the Holiday Rush05:55 Understanding Your Schedule09:37 The Importance of Communication13:22 Creating Blank Spaces17:40 Treating Everyone Like They Matter

Yes you read that right, and it’s of course a shout out to The Offspring “Come Out And Play” from the 1994 classic album “Smash”. I’ve said this before and I’ll say it again, what a time to be alive! In this pod we talk about the importance of excellent staff. Put simply: excellent staff produce an excellent product. An excellent product ensures the client is happy. Happy clients come back and buy more things and telling their friends. Clients buying more things and telling their friends is good for your business. The best people want to work for the best people. The best people want to work with the best people. The best people want to work on the best jobs. If you have ever looked at your schedule and thought “oh I can’t send this staff member with that staff member” or “I’ve got to put my best person on my worst client coz I underquoted it” or “I can’t put that staff member on that job coz they don’t get along”, then this one is for you. Long story short: create a team of A players, and retain them. Enjoy the pod x Keywordsclient relationships, team assignment, business excellence, client satisfaction, long-term relationshipsSummaryThe conversation focuses on the importance of assigning the best team members to the best clients to maintain strong relationships and ensure client satisfaction. It emphasizes the need for businesses to be consistently good to great in their service delivery, especially during critical times of the year.TakeawaysAre your best people assigned to your best clients?Your best clients are the easiest to let down.No one can be 100% excellent all the time.You wanna be pretty good to great.Focus on putting the right people in the right jobs.At this time of year, you can cook relationships easily.Long-term relationships are key to business success.Client satisfaction is crucial for retention.Team assignment impacts overall business performance.Aim for excellence in client service.TitlesMaximizing Client Relationships for Business SuccessThe Art of Team Assignment in Client ManagementSound bites"Are your best people assigned to your best clients?""You wanna be pretty good to great."Chapters00:00 The Importance of Separation in Team Dynamics00:33 Matching Staff to Clients: A Deeper Look

Electrical Lords // The Sparky Coach Lounge with Brad Hibberd This week on the lounge we have none other than Brad Hibberd (aka Hib) from Hib Electrical based out of “gods country” (aka Tasmania). Hib Electrical are super diversified. They do a whole range of everything from electrical projects, service work, commercial work, industrial work, solar, batteries, air con + whatever else gets thrown their way. Hib is no doubt a full time legend, such a wealth of knowledge, super switched on, very thoughtful + kind hearted, and we are so unbelievably lucky to have him in our community. We chatted about business, growth, risk taking, revenue vs profit, numbers, fully dialling in your numbers, hiring staff before you need them, advertising, investing into the business, commercial property, operations managers, admin, and more! Hope you enjoy xx Keywordsrevenue, growth, client satisfaction, employee performance, business strategy, staffing challengesSummaryThe conversation explores the challenges of balancing revenue growth with maintaining high standards of client satisfaction and employee performance. It highlights the risks of rapid growth, such as overextending resources and compromising service quality.TakeawaysWith a revenue focus growth goal, the danger is you're always focused external.If revenue goes up too quickly, you can end up doing work for people that you shouldn't really be doing work for.You can lose excellent clients by underperforming with underperforming staff members or processes.TitlesNavigating Revenue Growth ChallengesThe Balance of Growth and Client CareSound bites"the danger is you're always focused external""you end up doing work for people that you shouldn't really be doing work for""you can end up in a mode of losing excellent clients"Chapters00:00 Starting the Journey: Business Beginnings00:34 Navigating Rapid Growth and Its Challenges

“We at the hotel motel holiday iinnnnnnnnn”. While some of us (ok ok mainly just me) are learning that this in fact a Pitbull song, the rest of us (ok ok maybe everyone) will be wondering what on earth does Pitbull, hotels, motels and holiday inns have to do with your electrical business? It is, in fact, a good question. Recently I was at our local show. It was pretty much an all out carny affair full of luxury items (nay, the necessities) like dodgem cars, fairy floss and hotted up V8 tractor races. You know, all the classics. While taking my boys on the dodgem cars the lyrics of this 2009 classic song rang loudly in my ears…“Forget about your boyfriend and meet me at the hotel room”. “WE AT THE HOTEL MOTEL HOLIDAY INNNNNNNNNN”. Now it’s in your head. You’re welcome. But it got me thinking… Sometimes in business we can get caught up treating new clients and new staff really well, all the while not offering the same level of service or availability to our existing clients. If a new client calls, or wants changes, or challenges a price, sometimes the answer can be “yeh sure no problem let me look into it!” If an existing client calls, or wants changes, or challenges a price, sometimes the answer can be “omg this client is sooooo annoying and hard to deal with!” So what’s the answer? Treat everyone like you’re quiet. Treat everyone like you need them. Treat everyone like you value them. Summed up? Treat everyone as you would want to be treated. It’s the only way to please the trade gods. Enjoy the pod xx Keywordsmarketing, client relations, staff retention, supportive environment, business successSummaryThis conversation delves into the critical aspects of marketing and client relations, emphasizing the importance of effective communication and support within a business. It highlights how the quality of interactions, both with clients and staff, significantly impacts overall success.TakeawaysThe marketing product includes all touch points made with clients.Staff retention is crucial for business success.Clients must feel valued to maintain relationships.Effective communication is key in client interactions.Onsite work is less impactful than offsite handling.A supportive work environment enhances staff happiness.Clear expectations lead to better client satisfaction.Invoices and progress claims should match client expectations.Happy staff contribute to better client experiences.Business success is rooted in strong relationships.TitlesThe Power of Effective MarketingBuilding Strong Client RelationshipsSound bites"The variation matches what I said it's gonna be.""The clients feel valued.""The staff members feel happy and supported."Chapters00:00 Introduction and Context00:43 Holistic Business Approach

“Boats n hoes boats n hoes gotta have me my boats n hoes” // Step Brothers You know the song! Ah Step Brothers, what a movie! Greatest of all time? Maybe not, but definitely up there in my top 10 that’s for sure. Today we are talking about office essentials. What can’t you live without? What do you “gotta have” in there? What is a must have or essential item to ensure that you have the most productive day?The office is the engine room of the business. We all know the money is made or lost in the office, so let’s start to place the office work as hyper critical to the ongoing success of a business. I cannot stress this enough: it’s so important that we absolutely nail the time that we get in there. So we put it the question of office essentials out to some big dogs for some market research. The simplicity of some of the results may not shock you, but hopefully they inspire you.  Get after it xx Keywordsoffice essentials, productivity, workspace setup, technology, processes, self-care, efficiency, distractions, comfort, organizationSummaryIn this conversation, Sparky Coach Group and Cameron discuss essential items and practices for creating an efficient and productive office environment. They explore various topics including the importance of comfort, technology, processes, and personal care in enhancing productivity. The discussion emphasizes the need for a well-organized workspace, effective tools, and the significance of self-care in maintaining focus and efficiency.TakeawaysCoffee is a must-have for many in the office.An ergonomic chair can greatly improve comfort and productivity.Maintaining a clean and tidy workspace is essential.Good electronics can prevent unnecessary delays.Establishing consistent procedures can streamline operations.Using technology like electronic takeoffs can simplify quoting.Having multiple screens can enhance workflow efficiency.Self-care practices contribute to better productivity.Minimizing distractions is key to maintaining focus.Setting up a productive workspace is crucial for success.TitlesEssential Office Items for ProductivityCreating a Comfortable WorkspaceSound Bites"Good electronics are essential.""Two screens are a must.""Ice water is really big for me."Chapters00:00 Introduction to Office Essentials02:59 Key Office Items for Productivity05:52 The Importance of Processes and Systems08:56 Technology and Tools for Efficiency11:45 Personal Comfort and Environment14:49 The Role of Organization in Business17:48 Maximizing Focus and Productivity20:58 Wrapping Up and Future Considerations