The Connected Leadership Podcast

What happens when a joke bombs in the boardroom? In this episode from the archives on humour, Andy Lopata brings in the headliners: two of the world's funniest keynote speakers, Jeremy Nicholas from the UK and Tim Gard from the US. This isn't just about telling jokes; it's a masterclass in the strategic use of humour to enhance leadership. Discover why the most successful leaders aren't afraid to be playful, how humour can defuse conflict and reduce stress, and why the most memorable lessons are wrapped in laughter. From their fascinating and unconventional journeys—from a BBC newsdesk and a US welfare office to the global stage—Jeremy and Tim reveal their secrets. Learn how to navigate today's sensitive culture without causing offence, what to do in the terrifying moment a joke falls flat, and why your sense of humour might be the most powerful tool in your leadership toolbox. Key Takeaways From This Episode What is the "punch up, never punch down" filter, and why is it the golden rule for using humour in today's corporate culture? Are the funniest leaders extroverts? The answer from a former BBC broadcaster and self-proclaimed introvert will surprise you. What should you do in the terrifying moment your joke falls completely flat in front of an important audience? Why did one of the world's top humourists turn down a career in stand-up comedy because of a very simple, physical aversion? 3 Actionable Insights Embrace Playfulness, Not Punchlines: You don't have to be a comedian to use humour. Start by being more playful. Go slightly "off-piste" in conversations and meetings. Use a light-hearted aside or a self-deprecating comment. This releases endorphins, makes you more memorable, and builds rapport without the pressure of telling a formal joke. Turn Stress into Material: The next time you're in a frustrating situation—a delayed flight, a tech mishap—reframe it in your mind as "material." As Jeremy Nicholas says, "It's much cheaper than having an analyst." This mental shift not only reduces your own stress but also gives you a relatable story to share that builds connection with your team. Create a Humour First-Aid Kit: Identify a few videos, skits, or memories that are guaranteed to make you laugh. When you're feeling stressed or overwhelmed, use them intentionally to break the negative pattern. As Tim Gard explains, using humour for yourself is a vital stress-reduction tool that renews your energy and perspective. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Jeremy Nicholas: Website |LinkedIn | Connect with Tim Gard: Website  |LinkedIn | The Financial Times Guide to Mentoring Episode Featuring Jeremy Nicholas and Tim Gard

In this captivating episode, Andy Lopata sits down with the remarkable Marianne Abib-Pech. A dynamic leader, Marianne transitioned from a highly successful corporate finance career—culminating as CFO of Shell Aviation at just 34—to launching an M&A advisory practice for frontier markets in 2014. In 2022, she co-founded Transitions First, an international industrial venture fund dedicated to scalable start-ups rebuilding net-zero-compliant supply chains. Recognised for her leadership and visionary thinking, Marianne is driven by a belief that value creation stems from thinking differently, communicating authentically, and driving transformation. In this discussion, Marianne shares the pivotal moments, lessons learned, and unique mindset that propelled her forward. Andy and Marianne consider her extraordinary journey, exploring the nuances of cultural navigation (both national and functional), the power of curiosity, the art of strategic risk-taking, and the often-overlooked strength in asking for help. Marianne also provides fascinating insights into the "multidimensionality" of leadership, blending creative and structured thinking, and the critical role of neuroscience in understanding human connection and trust. What we discussed: The "Unconventional" Path to Rapid Executive Ascent: Ever wonder how someone becomes a Global CFO of a major corporation by their mid-thirties? This episode reveals the mindset and strategic moves that defy traditional career ladders. Luck: Is it Just Chance, or Something You Create? Examine a powerful, ancient definition of luck that challenges common perceptions and uncovers how you might be missing opportunities to "engineer" your own fortunate breaks. Beyond Borders: The Hidden "Cultures" You Need to Navigate: Discover how mastering not just national but also functional and organisational cultural differences can unlock unparalleled connection and influence in any environment. The Surprising Power of Your Brain's Chemistry in Leadership: What if building trust and achieving results was less about strategy and more about triggering the right neurochemicals? Explore the cutting-edge intersection of neuroscience and effective leadership. Risk-Taking & Asking for Help: Are Your Fears Holding You Back? Learn why embracing bold risks and humbly seeking assistance are not signs of weakness, but rather crucial accelerators for growth that most leaders overlook. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Marianne Abib-Pech: Website |LinkedIn | The Financial Times Guide to Mentoring Book: "The Financial Times Guide to Leadership" (Second Edition) Book: “The Artist's Way” By Julia Cameron

Are you feeling stuck? Have the last few years left you with itchy feet, questioning your career path and wondering what's next? You are not alone. Many professionals are currently re-evaluating their futures, but making a major career pivot is terrifying and fraught with risk. In this episode from the archive, Andy Lopata is joined by his regular guest Luca Signoretti to provide a practical playbook for navigating this critical transition. They reveal why the very first thing most people do—telling their network "I'm looking for a job"—is the biggest mistake you can make. This is a masterclass in leveraging your relationships the right way. Discover how to use your network for strategic research, identify roles you've never considered, and get the honest feedback you need (not just the validation you want). Learn how to manage the transition, rebrand yourself, and ensure your next step is a leap forward, not a leap into the unknown. Key Takeaways What is the simple three-list exercise that can reveal the perfect job for you in an industry you've never even considered? Why might your closest friends and colleagues be the worst people to ask for advice when you're considering a major change? What is the crucial role your personal values play in screening out bad career options before you waste time on them? What is the "one step ahead" strategy for building a network that pulls you forward into your new role after you've made the leap? 3 Actionable Insights Conduct a "Blind Spot" Audit with Your Network: Create three lists: What you're good at, What you love doing, Your ideal work environment. Share these lists with a diverse range of contacts and ask them, "What roles in your world look like this?" This uncovers hidden opportunities you would never have found on your own. Align Your Options with Your Values: Before making any decision, be crystal clear on your top 5-7 core values (e.g., family time, autonomy, creativity). When an opportunity arises, ruthlessly check if it aligns with those values. Build a Network That's One Step Ahead: Intentionally cultivate relationships with people who are already where you want to be. These individuals provide invaluable role modeling, support, and context, making your transition into a new field smoother and more successful. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Luca Signoretti: Website |LinkedIn | The Financial Times Guide to Mentoring Episode 111 Featuring Luca Signoretti

As a leader, your instinct is to be nice. You avoid tough conversations to keep the peace and offer vague praise to maintain morale. But what if this well-intentioned kindness is the single most damaging thing you can do for your team? In this thought provoking episode from the archive, Andy Lopata is joined by self-leadership expert and author of The New Leadership Playbook, Andrew Bryant. Andrew delivers a powerful masterclass on why being "nice" is a trap of inexact communication that prevents growth, and why being "accurate" is the ultimate sign of respect. This is an examination into the psychology of high-performance leadership. Discover the critical difference between values and principles, and why most leaders confuse responsibility with accountability, leading to micromanagement and disengagement. Get the playbook for being a humane leader who successfully delivers accelerated results by choosing clarity over comfort. Key Takeaways  What is the crucial difference between values, principles, and behaviours (and why do most leaders get this disastrously wrong)? Are you responsible for your team or accountable to them? Getting this distinction wrong is the root cause of micromanagement. Why is "being nice" one of the most damaging things you can do for your team's growth and performance? What is your bad boss's "currency," and how can you learn to identify it effectively? Actionable Insights Stop Being Nice, Start Being Accurate: Reframe your approach to feedback. Being "nice" and avoiding difficult truths prevents your team from adjusting their behaviours to meet targets. Instead, be "accurate." Describe the specific, observable behavior and clearly explain how it impacts the goal. This shows you care enough to help them improve. Clarify Responsibility vs. Accountability: Immediately clean up your language. You are responsible for your own thoughts, feelings, and actions. You are accountable to an agreement or a person. By empowering your team to be responsible for themselves while holding them accountable to shared goals, you eliminate micromanagement and foster ownership. Discover and Use "Currency": Every person you work with has "currency"—what truly motivates them (e.g., recognition, security, influence). Instead of retreating from difficult colleagues or bosses, lean in. Observe what drives them and what they fear. Frame your communication in their currency to build influence and create a shared understanding. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website |Instagram | LinkedIn | X/Twitter | YouTube Connect with Andrew Bryant: Website |LinkedIn | The Financial Times Guide to Mentoring Episode 155 Featuring Andrew Bryant

Is the strict, invisible line between your ‘work self’ and your ‘real self’ the biggest thing holding your career back? In a world obsessed with maintaining a polished, professional veneer, being truly authentic can feel like a massive risk. But what if it’s your greatest asset? In this fascinating episode from the archive, Andy Lopata is joined by Bernard Savage, a business development expert who built a successful company with the unconventional name "Size 10 and a Half Boots." Andy and Bernard look into the power of blurring the lines between the personal and professional to build stronger, more meaningful connections. From the surprising business development power of a weekly music playlist on LinkedIn to a powerful story of how a senior partner's career skyrocketed after sharing a deeply personal secret, this conversation is a masterclass in authentic leadership. Discover why your hobbies are your best networking tool and how being unapologetically yourself is the ultimate client filter. Key Takeaways From This Episode What is the incredible football story behind a company called "Size 10 and a Half Boots" and how does the name itself act as a perfect client filter? How did a senior partner's career transform the moment she was encouraged to stop hiding a core part of her identity from her colleagues? Why is posting a weekly music playlist on LinkedIn a surprisingly powerful strategy for deepening client relationships and generating new business? What can a football stadium teach leaders about building a truly diverse network that transcends job titles and social status? How do you build a connection when you have nothing in common, and when is it right to simply stop trying? 3 Actionable Insights Use Your Personality as a Filter Stop trying to be all things to all people. Be authentically yourself—whether through your company's name, your sense of humour, or your opinions. Share Your Passions Professionally: Don't hide your hobbies. Bernard's weekly music playlist on LinkedIn became a major relationship-building tool. Start sharing something you're passionate about—a book you're reading, a concert you attended, a sport you love. It provides more "hooks" for people to connect with the real you. Seek Connection in Unexpected Places: Actively build a more diverse network by leveraging your personal interests. A shared passion, like sport or music, can be a powerful bridge to connect with people from completely different backgrounds, industries, and levels of seniority, enriching your perspective and expanding your influence. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Bernard Savage: Website |LinkedIn | The Financial Times Guide to Mentoring Episode 152 Featuring Bernard Savage

How do you change someone's mind without being manipulative? In a world where influence is a key leadership currency, the line between ethical persuasion and unethical manipulation can seem blurry. To navigate this complex territory, Andy Lopata is joined by an expert in the art of communication, Paul du Toit. Paul is a 27-year speaking veteran, Africa’s first Certified speaking professional this century, and the author of three business books, including the timely "The Book of Persuasion." As an inductee into both the Southern African Speakers Hall of Fame and the Southern African Educators Hall of Fame, Paul brings decades of experience to the conversation. Together, Andy and Paul dissect the crucial difference between persuading someone for mutual benefit and coercing them for personal gain. Paul emphasises that true persuasion is an art that strengthens relationships by ensuring decisions are made with free will and are built on a foundation of trust. This conversation is a masterclass in the practical techniques of ethical influence. Discover why "engaged listening" is more powerful than active listening, how to ask questions that build rapport instead of feeling like an interrogation, and the four-step "Agree and Switch" method for overcoming resistance. Paul also shares powerful insights on the role of confidence, the impact of non-verbal cues in a virtual world, and what we can learn from charismatic figures. What we discussed: Persuasion vs. Manipulation: The critical distinction lies in intent and outcome. Persuasion aims to change minds while honouring free will and building long-term trust. Manipulation is coercive and often unethical, prioritising a short-term win over the relationship. The Power of "Engaged Listening": Go beyond simply hearing words. Engaged listening involves focusing on the person, understanding the context behind what they're saying, and making them feel truly heard, which is the foundation of any persuasive conversation. Asking Questions Strategically: The most effective persuasion comes from the information you gather. Learn how to ask for permission to ask questions, creating a dynamic where the other person willingly shares without feeling interrogated. Charisma: Charismatic figures like Steve Jobs, Oprah, and Muhammad Ali weren't just born with it. Their incredible ability to persuade was often forged by overcoming immense adversity, combined with excellent oratory skills and a laser-focused vision. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Paul du Toit: Website |LinkedIn | Instagram | YouTube The Financial Times Guide to Mentoring

Is there a time and a place for command and control leadership Absolutely. But what happens when the leaders we promote for their crisis-management skills start treating every single day like an emergency? In this fascinating episode from the archive, Andy Lopata is joined by neuropsychologist and leadership expert Heather Wright to dissect the critical difference between a "crisis leader" and a "daily leader." Drawing on her extensive work with organisations from Coca-Cola to the emergency services, Heather reveals the neurological reasons why top-down authority fails in day-to-day operations, crushing creativity and engagement. This is a deep dive into the science of trust, the leader's own ego, and the emotional habits that dictate our management style. Discover why the most important leadership work you can do is on yourself, and learn how to build a team that will follow you in a crisis because they trust you every other day of the year. Key Takeaways  What is the critical difference between a crisis leader and a daily leader (and why are most organisations promoting the wrong one)? Why is your leadership style not a conscious choice, but a deeply ingrained "emotional habit" (and how can you rewire it)? What are the "rules of engagement" every team must agree on before a conflict arises to ensure trust is maintained? Is your "need to be needed" as a leader secretly preventing your team from taking ownership and growing? What is the psychological trap that makes leaders focus on proving an employee is "wrong" instead of actually changing their behavior? Actionable Insights Lead Yourself First, Then Your Team: Before you can effectively lead others, you must understand yourself. Define your core values, recognise your emotional habits and ego-driven triggers, and get clear on the legacy you want to leave. True leadership starts with personal performance. Establish "Rules of Engagement" in Peacetime: Don't wait for a conflict to figure out how to handle it. Proactively sit down with your team and agree on how you will communicate, give feedback, and handle disagreements. Discussing this when things are calm builds the trust needed to navigate future challenges. Reframe Difficult Conversations Around Solutions: When addressing poor performance, shift your focus from pointing out what's wrong to clarifying what you want instead. Ask yourself: "Could I change this person's behaviour without them ever knowing they were wrong in the first place?" This moves the conversation from accusation to a collaborative focus on future success. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Heather Wright: Website |LinkedIn | The Financial Times Guide to Mentoring Episode 151 Featuring Andy Woodfield and Heather Wright

What happens when a leader faces a heckler? In the high-stakes world of stand-up comedy, your reputation is made or broken in the seconds it takes to respond. The same is true in the boardroom. In this special Christmas week episode from the archive, Andy Lopata revisits his interview with rising comedy star Athena Kugblenu (Mock the Week, The News Quiz) to uncover the surprising leadership lessons hidden in the comedian’s playbook. This isn't just about telling jokes; it's a masterclass in resilience, adaptability, and the art of winning over a tough room. Athena shares her journey from a full-time project manager to a celebrated comic, revealing why the single most important skill for success isn't being funny—it's being likable. Discover how to handle difficult audiences with grace, use improvisation to your advantage, and why building a supportive network is the ultimate career hack, even in a fiercely competitive industry. These are the raw, real-world skills every leader needs to command a stage, and a team. Key Takeaways From This Episode What is the #1 skill you need to succeed as a performer that has nothing to do with being funny (and everything to do with leadership)? How do you handle a "heckler" when you realise they aren't trying to be malicious, but are just enjoying your performance too much? What is the simple two-part formula—Acknowledge & Improvise—that can win over any cold or distracted corporate audience? Why is the best feedback you can give not "feedback" at all, but something far more powerful called "feed forward"? What's the hard truth about transitioning to a creative career that the "just believe in yourself" gurus never tell you? 3 Actionable Insights Prioritize Likability Over Everything: Before people will laugh at your jokes or listen to your ideas, they have to like you. In any presentation or meeting, focus first on building genuine rapport and being approachable. Once you’re likable, your message has a much greater chance of landing. Acknowledge the Room, Then Improvise: When facing a tough or disengaged audience (like at a corporate awards dinner), don't ignore the situation. Acknowledge what's happening—the dress code, the food, the energy—to show you're present with them. This builds instant connection and gives you permission to improvise, which audiences reward highly. Give "Feed Forward," Not Just a "Sh*t Sandwich": When mentoring someone, avoid the clichéd praise-criticism-praise model. Instead, focus on encouraging potential. Rather than saying "what you did was wrong," try "what you could be doing is even better; talk more about X." This inspires growth without damaging confidence. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Athena Kugblenu: Website |Facebook | Instagram The Financial Times Guide to Mentoring Episode 150 Featuring Athena Kugblenu

The age of the top-down, "do as I say" leader is obsolete. We all know it, yet many organisations are still clinging to the old command and control model. Why? Because most leaders are terrified of what comes next. The fear of relinquishing control is real, and a vague "coaching culture" isn't a strong enough replacement. In this powerful episode from the archive, Andy Lopata is joined by globally recognised leadership coach and author of The Enabling Manager, Myles Downey. Myles argues that the solution isn't to abandon control, but to transform it. He unveils his practical and humane "Align and Enable" framework—a model that replaces outdated authority with a dynamic balance of "Will" (clarity, accountability) and "Love" (trust, nurturing). Discover how to lead, manage, and coach effectively to unlock true team engagement and high performance. This is the practical blueprint for the future of leadership you've been waiting for. In this episode you will learn Why is simply creating a "coaching culture" a dangerous trap that leaves many managers feeling fearful and ineffective? What can leaders learn from the US military's "mission command" about empowering teams to make decisions without losing control? How can balancing the two essential human drives of "Love" (enabling) and "Will (accountability) transform you from a boss into a true leader? What are the three simple pillars—the Why, What, and How—that create true team alignment and unlock extraordinary performance? How are Millennials and Gen Z forcing a leadership revolution, and what happens to the leaders who refuse to adapt? 3 Actionable Insights Adopt the Lead, Manage, Coach Framework: Understand that your role is multifaceted. Build a Trust-Based Relationship First: The "Align and Enable" model only works on a foundation of trust. Before you can effectively lead, manage, or coach, you must invest time in understanding your team members. This trust is what gives you the permission to switch between the different modes of leadership. Don't Just Delegate Tasks, Communicate the Mission: Ensure every team member understands the overarching business objective and exactly how their role contributes to it. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Myles Downey: Website |LinkedIn | The Financial Times Guide to Mentoring Episode 149 Featuring Myles Downey

You believe your biggest competitive advantage is the quality of your work. You’re wrong. In today’s fast-paced world, your customers have quietly started to care about something else far more. In this sharp and eye-opening episode from the archive, Andy Lopata revisits his conversation with customer experience expert David Avrin, who drops a bombshell: for the first time in history, convenience has officially supplanted quality as the primary reason customers choose you—or leave you. This isn't just about faster delivery. It's a deep dive into the hidden points of friction—the frustrating websites, the chatbot dead-ends, the rigid policies—that are silently driving your best customers to your competitors. David provides a masterclass on how to stop frustrating your audience and start being ridiculously easy to do business with. This episode is an urgent wake-up call for any leader who thinks "good enough" is still good enough. Key Takeaways  What is the crucial difference between Customer Service and Customer Experience (and why does getting it wrong make your relationships irrelevant)? Why do customers now willingly pay more for the exact same item just to get it one day sooner, even when they don't need it? What is the “voicemail of the internet” that 86% of your potential customers refuse to use (and is it on your website right now)? What is the magic six-word phrase your team can use to turn a frustrating policy-driven "no" into a moment of customer loyalty? How are your automated emails and "please take our survey" requests secretly pushing your most loyal customers away for good? Tune in to learn more and gain more insights from this episode of the Connected Leadership Bytes Actionable Insights Become Ridiculously Easy to Do Business With: Conduct a "friction audit" of your customer's journey. Map every step from initial contact to final follow-up and identify every delay, complicated form, or frustrating process. Challenge your team to cut at least four unnecessary steps this month. Digitise the Process, Personalise the Person: Use automation for routine, one-way communications like billing or newsletters. However, ensure every automated system has a clear, easy-to-find "off-ramp" to a real human. Never automate personal follow-ups where a human touch is expected. Empower Your Team to Say "Yes": Stop neutering your employees with rigid policies. Train them on what a good decision looks like within your business model and give them the authority to be flexible. Equip them with the phrase, "Let me tell you what I can do," to solve problems on the spot. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with David Avrin: Website |LinkedIn | The Financial Times Guide to Mentoring Episode 148 Featuring David Avrin

What does masculinity mean in today's workplace? This episode moves beyond outdated stereotypes to explore the powerful dynamic of masculine and feminine energies—and why a healthy balance is crucial for modern leadership. Andy Lopata is joined by Stephen Whitton, a leader from the UK automotive industry, and DEI practitioner Moe Carrick. Together, they redefine masculine energy as the drive for goals and competition, and feminine energy as the capacity for compassion, collaboration, and empathy. The conversation reveals how workplaces have historically over-promoted dysfunctional masculine traits like "rugged individualism" while suppressing essential feminine ones, to the detriment of all genders. Andy, Stephen and Moe discuss the paradox faced by men and women: women who display masculine traits are often labeled "aggressive," while men who show vulnerability are seen as "weak." The guests provide actionable advice for leaders, from fostering curiosity and psychological safety to systemising "connective labour"—the essential work of making employees feel seen and valued. This episode isn't about demonising masculinity. It’s a powerful call to celebrate its positive aspects—like drive and courage—while integrating them with the feminine energies we all possess, allowing everyone to show up as their authentic, whole selves. What We Discussed in the Episode: Energy, Not Gender: Reframing the debate from a binary of men and women to a spectrum of "masculine" (driven, competitive) and "feminine" (collaborative, empathetic) energies that exist in everyone. The Cost of Imbalance: Workplaces have long rewarded dysfunctional masculine traits while penalising feminine ones, leading to burnout, a lack of authenticity, and poor mental well-being for all employees. The Vulnerability Paradox: Vulnerability is a key feminine trait essential for modern leadership, yet men are often punished for showing it, while women are penalised for displaying traditionally "strong" masculine traits. The Leadership Shift: Leaders must actively cultivate environments of curiosity and acceptance. Celebrating Healthy Masculinity: The goal isn't to eliminate masculine energy but to integrate it. Drive, ambition, and strength are vital, but become truly powerful when balanced with compassion and collaboration. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Moe Carrick: Website |LinkedIn | Connect with Stephen Whitton: Website The Last Human Job by Allison Pugh The Athena Doctrine by John Gerzema and Michael D'Antonio  The Financial Times Guide to Mentoring

Are you the best-kept secret in your organisation? You work hard, you deliver results, but when it comes to promotions and opportunities, you're consistently overlooked. The hard truth is: in today's crowded world, just doing a good job is no longer enough to get ahead. In this episode from the archive, Andy Lopata revisits a powerful conversation with brand identity expert Jane Bayler, a veteran of the high-stakes world of advertising. Jane reveals why being "nice" might be the very thing holding you back and how the most successful leaders learn to stand out for their difference—not just their performance. This isn't about being the loudest person in the room. It’s a masterclass in strategic communication, personal branding, and building a reputation that makes you indispensable. Discover how to command attention, earn recognition, and finally become the go-to authority that others seek out. Stop being a follower and start leading the pack. Key Takeaways From This Episode What is the "PIE" formula, and why does it prove that your actual job performance only accounts for 10% of your career progression? Why is being a "people pleaser" the fastest way to become vanilla, bland, and ultimately invisible in your career? How can you take credit for your ideas when someone else tries to claim them in a meeting, without being seen as arrogant or confrontational? Is it possible to build powerful relationships if you skip the after-work drinks? (And what can a bonsai tree teach you about networking?) Actionable Insights Stop Being a Generalist: Get known for being exceptional at one specific thing. Instead of presenting a confusing "basket" of all your skills, focus on a niche. This makes you the undeniable expert and the first person people think of for that specific challenge, opening the door for you to reveal your other talents later. Dare to Polarise (Respectfully): Stop telling people what you think they want to hear. Form a strong, well-reasoned opinion on a topic relevant to your field and be prepared to stand by it. People trust and remember those who stand for something, even if they don't always agree. Replace the Pint with a Personal Touch: Instead of relying on generic after-work drinks to build relationships, find a thoughtful, personalised way to show value. Share a book you know they'd love, send a relevant article, or give a small, meaningful gift. These gestures create a far more memorable and lasting connection than a hangover. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter YouTube Connect with Jane Bayler: Website |YouTube | The Financial Times Guide to Mentoring Episode 147 Featuring Andy Woodfield and Jane Bayler

What happens when a leader's reputation crumbles in the public eye? Can trust ever be rebuilt? In this episode of Connected Leadership Bytes, Andy Lopata returns to the archive to for a timely and critical conversation with reputation expert and media coach, Alan Stevens. Using the political firestorm of "Partygate" when Boris Johnson was Prime Minister as a case study, they dissect the catastrophic communication missteps that can shatter a leader's credibility and bring an entire organisation into disrepute. Alan reveals the golden rules of crisis management that were ignored, from the failure to communicate early and honestly to the disastrous "dead cat" strategy of creating distractions. This isn't just about politics; it’s a masterclass for any leader in any industry. Discover how to avoid the trap of surrounding yourself with "yes-people," why vulnerability is a superpower, and how to manage your reputation in a world where one wrong move can go viral. Are you prepared for your own ‘Partygate’ moment? Key Takeaways  What is the very first thing you must do when a crisis hits (that most leaders get disastrously wrong)? Why does the ‘dead cat’ strategy of creating a distraction often make a reputational crisis even worse? What is the simple ‘three strikes’ rule that can save your reputation from a career-ending social media meltdown? How can welcoming dissenting voices and critics actually become a leader's greatest superpower? Actionable Insights Follow the 'Speed, Honesty, Internal Comms' Rule: In a crisis, get the truth out quickly, starting with your own team, before speculation takes over. Everything you say must be true. Don't cover up the mistake; people forgive errors, but they never forgive a cover-up. Build a 'Challenge Culture': Actively seek out and reward those who challenge your ideas. A leader who surrounds themselves with "yes-people" is building a culture that is blind to risk and destined for a crisis. Schedule time to listen to people on the frontline. Implement a '30-Minute Rule' for Emotional Posts: If you're angry or frustrated online, draft your post or reply but wait 30 minutes before hitting send. This cooling-off period allows you to regain perspective and will almost always prevent you from posting something you'll regret. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Alan Stevens: Website |LinkedIn | The Financial Times Guide to Mentoring Episode 146 Featuring Alan Stevens

Welcome to Connected Leadership Bytes. This week Andy Lopata looks back into the archive for a conversation from October 2020. This episode features Andy Woodfield and Dr. Heather Melville OBE and explores the practical, unfiltered realities of building truly diverse and inclusive teams. Andy Woodfield shares the story behind his mission to build one of PwC's most diverse leadership teams in just six months. He reveals it wasn't just for optics; it was driven by the core belief that you need diverse voices to spot both risks and hidden opportunities. The discussion moves past the buzzwords to confront the hard part: inclusion. Andy Woodfield shares his stark learning that "diversity leads to chaos" unless leaders actively work to harness it—it’s not a natural evolution. Dr. Melville provides powerful insights from her stellar career, explaining how she successfully overcame pushback by tying Diversity & Inclusion directly to the business case and client acquisition. Why you should listen 1. Why does Andy Woodfield warn that diversity, on its own, naturally leads to chaos, not inclusion? 2. What are the "micro-frictions" that systemically resist change, even when a leader has a clear vision? 3. How did Dr. Melville successfully reframe D&I work at RBS from an internal "nice-to-have" into a powerful client acquisition strategy? 4. Why does true diversity require leaders to be "prepared to be fired" for doing the right thing? Actionable Insights Stop Delegating Discovery: Dr. Melville points out that leaders who just delegate D&I to HR or use the same headhunters will get the same results. To find diverse talent, leaders must do the research and networking themselves and look in different places. Protect the Uniqueness: When onboarding a new senior hire (especially one from a diverse background), actively and repeatedly remind them why they were hired. As Andy Woodfield notes, their desire to "fit in" is high. Your job is to reinforce that their unique perspective is the value, not something to be minimised. Find the Business Case: To overcome pushback, tie D&I directly to business outcomes. Dr. Melville successfully argued that unsupported female employees were leaving to become entrepreneurs—and then taking their business to competitor banks. D&I wasn't just an internal metric; it was a client retention and acquisition strategy. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata:⁠ Website⁠ |⁠ Instagram⁠ |⁠ LinkedIn⁠ |⁠ X/Twitter⁠ |⁠ YouTube⁠ Connect with Heather Melville:⁠ Website⁠ |⁠LinkedIn⁠ | Connect with Andy Woodfield:⁠ Website⁠ ⁠The Financial Times Guide to Mentoring⁠ ⁠Episode 142 Featuring Andy Woodfield and Heather Melville⁠

Are the people you spend time with making you better or holding you back? This episode examines Jim Rohn's famous idea that you are the average of the five people you spend the most time with. Jake Thompson, a leadership performance coach and the Chief Encouragement Officer at Compete Every Day, joins the show to unpack this powerful concept. He has spent over a decade working with leaders at organisations like Deloitte and the Dallas Cowboys, helping them achieve better results. Jake started his brand, Compete Every Day, in 2011 by selling t-shirts from his car and has since impacted over 80,000 leaders and hosts a top 1% global podcast. In this conversation, Jake and Andy Lopata explore how to intentionally build a professional "starting lineup" while allowing personal relationships to grow organically. They discuss the critical difference between evaluating professional peers based on success and personal friends based on shared values and energy. Learn how to identify "drains" versus "radiators" in your life and the subtle art of the "slow fade"—distancing yourself from relationships that no longer serve your growth without confrontation. This episode is a masterclass in auditing your inner circle to ensure it aligns with the person you aspire to become. What we discussed: Your "Starting Five" Are the people you spend the most time with secretly holding you back, or are they the key to unlocking your future success? Values vs. Success: Should you judge your friends by their achievements or by something deeper? Discover the one quality that truly defines a valuable relationship. Drains vs. Radiators: Do you leave conversations feeling energised or exhausted? Learn the simple way to identify the "energy vampires" in your life. The "Slow Fade" Technique: Is it possible to end a draining friendship without a dramatic confrontation? Uncover the subtle art of "consciously uncoupling" from people who no longer fit in your life. The Power of Disagreement: Why surrounding yourself with people who only agree with you could be the biggest mistake you're making for your personal growth. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Jake Thompson: Website |LinkedIn | The Financial Times Guide to Mentoring

What happens when two traditional "alpha males"—a former rugby league champion and an ex-infantryman—sit down for a raw, unfiltered conversation about modern masculinity? Prepare to be challenged. In this powerful episode from the archives, host Andy Lopata brings together Luke Ambler, founder of the transformative men’s support network Andy’s Man Club, and Dion Jensen, a New Zealand special forces veteran and mental health advocate. Born from environments where showing weakness was a liability, both men now champion vulnerability as the ultimate strength. This is not a comfortable, politically correct chat. It’s a no-holds-barred exploration of the "toxic masculinity" debate, the role of men in a post-#MeToo world, and the crucial impact of leadership in shaping culture. From the changing rooms of professional sports to the front lines of conflict, Luke and Dion dissect why men struggle to open up and how leaders can create the psychological safety needed for genuine connection and high performance. This is the conversation every leader needs to hear about the unspoken dynamics in their teams. Key Takeaways Is the ultimate display of a leader's strength actually their willingness to be vulnerable first? What if "toxic masculinity" isn't a personality trait, but a product of the environments we fail to control? Why might the most effective champions for mental health be the very "alpha males" society often misunderstands? How can you create a culture of absolute safety where your team feels empowered to take off their "masks" and connect? Actionable Insights Lead with Vulnerability: In your next team meeting, be the first to share a professional challenge you're facing or a recent mistake you learned from. By modeling vulnerability, you grant permission for others to be open and build a foundation of trust. Define Your Environment’s Rules: As a leader, you are the chief of your tribe. Explicitly define and communicate the non-negotiable cultural rules for your team (e.g., "We address conflict directly," "We celebrate each other's wins"). An undefined environment breeds toxicity. Engineer Hope into Your Check-ins: Borrowing from Andy’s Man Club, don’t just ask your team what’s wrong. Make it a mandatory part of every one-on-one or team meeting to ask, “Tell me one positive from your week.” This actively builds a culture of hope and resilience. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Luke Ambler: Website  Connect with Dion Jensen: Website  The Financial Times Guide to Mentoring Episode 144 Toxic Masculinity' with Luke Ambler and Dion Jensen

Are your strongest, most energetic leaders secretly drowning? In this powerful episode of  Connected Leadership Bytes, Andy goes into the archives for a conversation that is more relevant today than ever before. He revisits the very first episode of the podcast, featuring two senior corporate leaders who appeared to have it all—until they didn't. This isn't just another talk on mental health; it's a raw, honest look inside the minds of high-achievers who hit rock bottom. Discover why the "brighter the light, the darker the shadow," and why the people you least expect are often the most vulnerable. Our guests, Jeff McDonald, former Global VP of HR for Unilever, and Perry Burton, Head of People and Culture at Grant Thornton, share their deeply personal stories. They shatter the myth that leadership is about invincibility and expose the performative wellness trap—where "bananas in the canteen" and a single "wellbeing week" replace genuine, strategic investment in people's health. Listen to learn how to transform your organisation's culture from one that diminishes its people to one that enhances their lives, making health the ultimate driver of performance. Key Takeaways The Brightest Lights Cast the Darkest Shadows: High-performers and seemingly energetic, positive leaders are often exceptionally good at masking their internal struggles. Vulnerability is a Leadership Superpower: When leaders share their own struggles, it normalises the conversation, reduces stigma, and creates a culture where it’s safe for others to ask for help. Health is a Performance Driver, Not a Perk: The energy of your people is your most critical asset. Asking for Help Isn't Giving Up; It's Refusing To: Seeking support is an act of strength and control, demonstrating a commitment to recovery and getting back on track. Actionable Insights Conduct a "Wellness Audit": As a leader, critically evaluate your company's efforts. Are you just offering perks (the "bananas in the canteen"), or are you actively changing workloads, management styles, and communication to genuinely reduce stress and enhance energy. Schedule Your Own "Self-Compassion" Block: You cannot pour from an empty glass. Block out 30 minutes in your calendar this week for a non-work activity you will not move (e.g., a walk without your phone, reading, listening to music). SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Geoff McDonald : Website |LinkedIn | Connect with Perry Burton: Website |LinkedIn | The Financial Times Guide to Mentoring Connected Leadership Gold: Geoff McDonald and Perry Burton

In a world fractured by tribalism and conflict, can the lessons learned from the frontlines of the Israeli-Palestinian divide transform how we lead? This episode isn't just a conversation; it's a raw, powerful, and profoundly human exploration of connection in the face of unimaginable division. Andy Lopata is joined by Danny Gal; Danny Gal is the author of The Belonging Paradox: How to Solve the Global Empathy Crisis. He is a leadership coach and social entrepreneur with over 30 years of experience working with leading companies like HP, Monday.com and Teva Pharmaceuticals. He has facilitated transformative dialogues, including bridge-building efforts between Israelis and Palestinians and the 1,000 Roundtables Dialogue, Israel’s largest public dialogue event. Grounded in the stark reality of the post-October 7th world, Danny shares why, for him, “despair is not an option.” He takes us inside the “safe spaces” he creates; sharing a stunning story of a Palestinian man who chose to build peace after his brother became a suicide bomber. But this is not just a geopolitical discussion. Danny masterfully translates these life-or-death lessons into the high-stakes environment of the modern workplace. He reveals why a CEO’s “authenticity” was destroying his team. He shares his four-step algorithm for offering “graceful challenges” that build people up, and why true empathy isn't about being nice—it's about your speed of recovery from conflict. This is an essential episode for any leader struggling with division, echo chambers, and building genuine trust. Danny delivers a masterclass in navigating the toughest human dynamics to foster connection and lead with profound humanity, whether in the boardroom or on the world stage. What we discussed: 1.     What is the "Belonging Paradox," and how does mastering the tension between our need for uniqueness and our desire to belong unlock truly effective leadership? 2.     Why is our common understanding of empathy flawed? Discover why your ability to recover from conflict is a far more powerful measure than simply "feeling for" others. 3.     How can a leadership team’s biggest failures become their greatest asset in building unbreakable trust? (Hint: It involves turning your next strategy meeting completely on its head). 4.     What happens when you sit down to truly listen to someone whose story fundamentally challenges your worldview, and how can this radical act of listening defuse even the most volatile conflicts at work? 5.     What is the simple, four-bullet algorithm that transformed a CEO's destructive criticism into empowering, "graceful challenges" that sparked innovation and loyalty? SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Danny Gal: Website |LinkedIn | Episode 205: Humanity Amidst Conflict with Will Kintish and Sobiya Jawaid Episode 199: How We Respond When Our Worldview Gets Challenged' with Noa Baum The Belonging Paradox: How to solve the global empathy crisis The Financial Times Guide to Mentoring

Ready to flip the entire leadership hierarchy on its head? In this powerful episode, Andy sits down with Patrice Gordon, the trailblazer who became Virgin Atlantic's first-ever reverse mentor, ultimately mentoring the CEO and starting an organisational movement. If you think leadership wisdom only flows from the top down, this conversation will make you think again. Patrice unpacks the tactical playbook for reverse mentoring—a practice where senior leaders are guided by junior, often under-represented, colleagues to gain critical perspectives they’re missing in the boardroom. Patrice explains how they got the programme off the ground, how she navigated doing game-changing work "on the side of her desk", and the powerful way she shared her opinions to be seen as part of the solution, not the problem. This is a masterclass in closing the gap between the frontline and the head office, understanding new technology, and building a culture where everyone truly has a voice. Andy and Patrice examine the frameworks, the potential pitfalls, and the incredible impact of looking down the ladder for the insights you need to lead up. Learn how to unlock the hidden genius within your organisation and build a truly connected leadership team. What we discussed What if the secret to your company’s next big breakthrough lies with your most junior employee? Patrice Gordon reveals how to unlock it. Here are 5 key areas we explored: The Power Dynamics of Mentoring: We assume mentoring should be a two-way street. But what did Patrice learn about why starting a program as purely 'reverse' is critical for its success, and why jumping to 'reciprocal' too early can sabotage the entire relationship? Driving Change Without Authority: Taking on extra initiatives can lead to burnout or office politics. How did Patrice manage to launch groundbreaking programs outside her day job, and what's her non-negotiable rule for anyone wanting to do the same without damaging their reputation? Engaging the Un-engageable: What about the leaders who need reverse mentoring the most but resist it? Patrice shares a surprising strategy that involves not focusing on them. What does she advise you to do instead, and why could forcing a detractor to participate do more harm than good? The Blueprint for a Successful Program: Launching reverse mentoring without a plan is a recipe for disaster. What are the crucial first steps that ensure the program has a clear objective and is built for impact? Building a Foundation of Trust: How do you empower a junior employee to give candid, unfiltered feedback to a senior leader without fear? Discover the specific training structures and support systems Patrice implements to create a psychologically safe space where real conversations can finally happen.  SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Patrice Gordon: Website |LinkedIn | The Financial Times Guide to Mentoring

In this landmark celebration of the 300th episode of The Connected Leadership Podcast, Andy Lopata reflects on his original aim to explore the power of professional relationships and executive success. 300 extraordinary conversations; unforgettable stories of resilience, achievements and humanity, all linked to relationships. It has been humbling, inspiring and often moving. How to celebrate 300 conversations? This isn't just a look back; it's a deep dive into the essence of the show. Get ready for an episode packed with brilliant advice, profound wisdom, and unforgettable stories that capture the podcast at its very best. What do a Nobel Prize winner, two survivors of unimaginable trauma, and a British Muslim and Jew discussing the Middle East have in common? They all show us the power of connection in its most raw and impactful forms. In ThisSpecial Episode, You’ll Hear: Dr. Bob Lefkowitz on Natural Mentorship: The Nobel Laureate shares his surprisingly down-to-earth wisdom on mentoring. Discover why passion, embracing the journey, and learning from "negative role models" are more powerful than any formal strategy. Jo Berry & Richard McCann on Forgiveness: A profoundly moving segment as Jo and Richard share their harrowing stories of loss to terrorism and murder. Their conversation is a masterclass in empathy, resilience, and the courageous choice to build bridges where none seem possible. Sobiya Jawaid & Will Kintish on Courageous Dialogue: In one of the most timely conversations, listen as two people from different faiths find common ground amidst global conflict, proving that humanity and respect can transcend even the most polarising divides. Join us for this powerful celebration of what makes us human and what makes us leaders. Thank you for being part of our first 300 episodes—here's to 300 more. SELECTED LINKS FROM THE EPISODE Connect with Andy Lopata: Website | Instagram | LinkedIn | X/Twitter | YouTube Connect with Dr. Bob Lefkowitz: Website  Connect with Sobiya Jawaid: Website |LinkedIn | Connect with Will Kintish: Website |LinkedIn | Connect with Jo Berry: Website |LinkedIn | Connect with Richard McCan: Website |LinkedIn | The Financial Times Guide to Mentoring Episode 127 Featuring Dr. Bob Lefkowitz Episode 186 Featuring Richard McCann and Jo Berry Episode 205  Featuring Will Kintish and Sobiya Jawaid