CTzens' Talks by Customertimes

Running is more than just exercise — it’s a way to reset the mind, build discipline, and stay resilient. In this episode of CTzens Talks, Anastasia Ravshanova - HRBP Head and Sergei Markiewicz - Portfolio Director, explore what running means to them: from empty morning streets in new cities to the lessons marathon training teaches about persistence, balance, and leadership. Whether you’re a seasoned runner or just considering your first jog, this episode offers insights into how running can transform both your daily routine and your professional life. 

In this episode of CTzens Talks, we dive into the power of public speaking — from overcoming stage fright to using your voice to grow your career. Guests Igor Indyk and Renata Nazakhova share how speaking up helped them build confidence, gain visibility, and lead with clarity. Whether it's delivering presentations, running workshops, or simply speaking up in meetings, strong communication skills make all the difference. We also explore how AI is starting to impact public speaking. Will it ever replace the human presence on stage? Our guests weigh in on what makes live interaction irreplaceable — and how tech can support, not substitute, authentic connection. 

In this episode of CTzens Talks, our new host Alexey is joined by Anton, Engineering Manager, and Mykhailo, QA Team Lead, to explore how AI is transforming IT roles — especially in Quality Assurance. Are manual testers becoming obsolete? Not quite — but their jobs are evolving fast.Together, they discuss which IT roles are most at risk of automation, how AI is changing team structures, and what skills professionals need to stay relevant. From prompt engineering to cross-functional thinking, the bar is rising — especially for junior specialists entering the workforce today.Spoiler: AI won’t take your job — but someone who knows how to use it might. Tune in and find out how to stay ahead.

Rising automation and a fast-changing economy are reshaping how we think about jobs. In this episode, our Talent Acquisition experts Brenda Garcia and Paula Wasil-Kudlik will unpack what’s really going on in the job market across the Americas and Europe. From AI-driven hiring tools to the growing importance of certifications, we explore how job market changes bringing new challenges for recruiters and candidates. The conversation covers key differences between regional markets and how managers can optimize their approaches for today’s hiring systems. 

What does the future of consulting look like in the age of AI? In this episode of CTzens Talks, Elena Klitko sits down with James Goldfinger and Pablo Moreno to explore how generative AI is transforming consulting services, client relationships, and the very definition of expertise. With decades of experience, James shares how tech is reshaping the advisor’s role, while Pablo explains how AI, automation, and analytics help consultants become more strategic. Together, they break down how AI tools enhance—not replace—human insight. From real-world use cases to industry risks, this episode is packed with practical takeaways. Will AI replace managers—or make them 10x smarter? Tune in to find out. 

In this episode of CTzens Talks, Venera Gilmanova, a Business Analyst, and Marina Zhelonkina, a BI Consultant, explore the art of effective communication in the corporate world and share their experience, emphasizing the importance of asking “Why?” and structuring information. They discuss formulating requirements clearly, ensuring alignment between business and IT. Professionals can bridge gaps and improve collaboration by focusing on logic and transparency. Tune in to learn practical techniques for better communication in IT and beyond! 

In this episode of CTzens Talks, Elena Klitko is joined by Bohdan Burliai, Account Director, and Hanna Koseikina, MuleSoft/Salesforce Developer, to explore the topic of career transitions in the tech industry. Whether it’s shifting from a technical role to a business-focused one or expanding expertise by moving between platforms like Salesforce and MuleSoft, our guests share their personal journeys, challenges, and successes.  Learn how to identify when it’s time for a change, navigate the transition process, and make a compelling case to your company for support. Tune in for practical insights, real-world tips, and advice on aligning personal growth with business objectives.

In this episode, we talk about how to balance Agile and Predictive approaches in project management. Our guests, experienced project managers Oleksandr and Valeriia in Customertimes, share real-life stories—from handling crisis recovery projects to managing big programs in the life sciences field.  They give useful tips on using Agile methods like Kanban and Scrum, working with tools like BigPicture, and dealing with challenges such as managing client expectations and keeping teams aligned.  Listeners will get practical advice on how to adapt different methods to their projects and build better teamwork for successful results. 

In this episode of CTzens' Talks, we explore the foundations of lasting client relationships. Join Alex Patsko, CEO of the CTO Office, and Olga Malaya, Senior Account Director. Together, they share their journey of expanding Customertimes' presence in Europe, overcoming initial challenges, and cultivating a client-centric approach that has helped them succeed in competitive markets.  Tune in to discover the secrets behind building meaningful, long-term client partnerships.

Branding is no longer just about logos and taglines; it’s about crafting a narrative, building trust, and connecting on a deeper level with your audience. Whether you’re a professional aiming to establish yourself as an industry expert or a company looking to solidify your market position, branding principles are more relevant than ever.  Our first guest is Rafael Moiseev, Customertimes VP of marketing with years of experience in developing and managing corporate brands, particularly in the tech industry.   Our second guest is Roman Pavlyuk, Customertimes Chief Digital Solution Leader, a highly respected technical expert successfully building a personal brand. He’s leveraged Instagram to share his insights, engage with a global audience, and establish himself as a thought leader.  Tune in!

This season, our mission is to be the myth-busters of IT, sorting truth from tall tales. Get ready to challenge conventional wisdom with us as we explore the truth behind common workplace myths. In this episode, we're tackling cross-cultural communication myths that often shape our views on diversity, social interactions, and teamwork. To dispel these misconceptions, we'll be in conversation with two CT experts who bring extensive experience in working with teams from diverse cultural backgrounds: Julia Kvetna, Head of Customertimes Latvia, and Nikita Davydov, Delivery Lead.

In this episode of CTzen Talks, we delve into the intricate world of leadership. A startling statistic reveals that 38% of new leaders fail within their first 18 months. We explore whether leadership is an inherent trait or a skill developed through experience. Two Customertimes experts, Artem Kolyshkin, SVP, Global Delivery Head, and Alesya Zelenskaya, HR Director, will discuss the balance of personality traits and natural charisma versus the importance of nurturing environments and continuous learning. And our amazing host - Elena Klitko. Key topics include control versus empowerment in leadership, the reality of confidence and vulnerability, and the ongoing need for training and development. Tune in for valuable insights into what makes a true leader.

Welcome back to another episode of CTzens Talks! This time, we're tackling some of the most common myths about well-being and personal success. Our hosts, Daryna Sobolieva and Alexey Yezhkov, Engineering Managers at Customertimes, discuss the importance of well-rounded skills over technical prowess alone, the myth of the lone genius, and tackle the persistent issue of impostor syndrome. Tune in as we explore the balance between professional growth and personal well-being in the tech world. Don't miss this insightful conversation!

Tune in to the 4th episode of CTzens Talks, where we discuss the myths surrounding team productivity! In this enlightening series, we navigate through the implementation of diverse tools, explore the cons of always saying "Yes," and debunk the misconception that burnout signifies peak productivity. Moreover, we explore the concept of silent teams and challenge the idea that longer working hours equate to higher productivity. Welcome our amazing CT guests:   Elena Klitko, HR Business Partner, who is fostering growth with a human touch, empathy and rational strategy. Oleanne Dsouza, Senior Product Owner and Business Lead, navigating the seas of innovation, and thoughtfully guiding teams towards success.

Welcome back to another episode of CTzens Talks! 🎙️ This time we're tackling some of the most common myths about Solution Architecture. Get ready to dive deep into the discourse about the latest technology, AI, transitioning from a developer to a solution architect, and the role of technical expertise in SA. Our CT experts joining us on this myth-busting journey are: Oleksii Popov, the Head of Digital Engineering, a Solution Architect, and a Delivery Manager Guru, boasts 15 years of invaluable experience in the dynamic IT industry. Oleksandr Velichko a seasoned Solution Architect with a wealth of expertise in the field. Stay tuned!

In this episode, we unravel common misconceptions that impact not only the tech world but our daily lives. Our discussion delves deep into key aspects of conflict resolution, from the role of third parties to assigning blame, the debate on keeping conflicts private, and our attitudes towards conflicts. Featuring insightful perspectives from our distinguished CT experts: Angel Di Ledżi Kokoszka and Mikhail Pochkin.