The School Marketing & Enrollment Podcast

Author: Simon Jones

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Description

Welcome to The School Marketing & Enrollment Podcast, a practical, story-led show for anyone responsible for attracting, enrolling, and looking after prospective families. Hosted by Simon Jones, each episode is designed to help schools raise the customer service bar by learning from real-world experience: what great service *actually* looks like, where schools unintentionally lose trust (delay, friction, tone mismatch), and the small, repeatable actions that make families feel seen, guided, and confident from first enquiry to first day.

Most episodes feature guest conversations with school practitioners and specialist providers, sharing real examples and real solutions you can apply immediately so you can sharpen your approach, keep up with what great schools are doing, and stand out in a competitive market.

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🤩 Introduction to my new podcast

2026-04-0719:27

Welcome to the very first episode of the School Marketing & Enrollment Podcast. In this short solo opener, Simon shares what the show is all about: raising the customer service bar in school marketing and enrollment in the US through real examples from people inside schools and practical solutions from experts who serve them.In this episode, you’ll learnWhat “great customer service” looks like in a school marketing & enrollment contextThree common ways schools unintentionally lose trust with familiesThree practical fixes you can try this week to improve the family experienceWhat to expect from future episodes (spoiler: it won’t just be Simon)

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The School Marketing & Enrollment Podcast