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Insurance Unplugged with Lisa Wardlaw
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Insurance Unplugged with Lisa Wardlaw

Author: Lisa Wardlaw

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"Insurance Unplugged," offers a candid look behind the scenes of the insurance industry. Host Lisa Wardlaw brings a wealth of experience from numerous C-suite roles, including CFO, COO, CSO, and Chief Digital Officer within the insurance sector. She interviews C-suite guests about the real #nohype practical matters in insurance from applying AI to cutting through the fog on developing trends for the insurance industry at large.
80 Episodes
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This week's episode of the AI in the City series, Lisa Wardlaw is joined by Taffy Jo Mayers, Chief Commercial Officer of Neuron, to discuss AI through her lens. Subscribe now for more episodes this season on Insurance Unplugged with Lisa Wardlaw. Learn more about our sponsor Expert.AI https://www.expert.ai/ Visit www.360digitalimmersion.com for more information on how to work with Lisa.
This week's episode of the AI in the City series, Lisa Wardlaw is joined by Kevin Gaut, CTO at Instanda, to discuss AI through his lens. Subscribe now for more episodes this season on Insurance Unplugged with Lisa Wardlaw. Learn more about our sponsor Expert.AI https://www.expert.ai/ Visit www.360digitalimmersion.com for more information on how to work with Lisa.
On this Special episode of “In the Hot Seat with Lisa Wardlaw," she’s joined by Sri Ramaswamy, Founder & CEO of Charlee.AI. In the Hot Seat today's episode, we will discuss AI and how it can enable a holistic customer-centric claims experience. We will break down Lisa's now famous accident and Sri talks our listeners through how this entire experienced can and should be improved through her lens. Subscribe now for more episodes this season on Insurance Unplugged with Lisa Wardlaw. Learn more about our sponsor https://charlee.ai/ Visit www.360digitalimmersion.com for more information on how to work with Lisa.
This week's episode of the AI in the City series, Lisa Wardlaw is joined by Robert (Bob) Pick, EVP & CIO of Tokio Marine, to discuss AI through his lens. Subscribe now for more episodes this season on Insurance Unplugged with Lisa Wardlaw. Learn more about our sponsor Expert.AI https://www.expert.ai/ Visit www.360digitalimmersion.com for more information on how to work with Lisa.
On this week's special episode of the AI in the City series, we kick off Women's History month where host, Lisa Wardlaw is joined by the Life and Annuity Sector Leader for Capgemini, to discuss AI through her lens and so much more. Subscribe now for more episodes this season on Insurance Unplugged with Lisa Wardlaw. Learn more about our sponsor Expert.AI https://www.expert.ai/ Visit www.360digitalimmersion.com for more information on how to work with Lisa.
This week's episode of the AI in the City series, Lisa Wardlaw is joined by the Founder & CEO, Gary Hoberman of Unqork, to discuss AI through his lens. Subscribe now for more episodes this season on Insurance Unplugged with Lisa Wardlaw. Learn more about our sponsor Expert.AI https://www.expert.ai/ Visit www.360digitalimmersion.com for more information on how to work with Lisa.
This week's episode of the AI in the City series, Lisa Wardlaw is joined by the CEO of Plum.io, Caitlin MacGregor, to discuss AI through her lens. Subscribe now for more episodes this season on Insurance Unplugged with Lisa Wardlaw. Learn more about our sponsor Expert.AI https://www.expert.ai/ Visit www.360digitalimmersion.com for more information on how to work with Lisa.
This week's episode of the AI in the City series, Lisa Wardlaw is joined by James Benham, the CEO of JBKnowledge, to discuss AI through his lens. Subscribe now for more episodes this season on Insurance Unplugged with Lisa Wardlaw. Learn more about our sponsor Expert.AI https://www.expert.ai/ Visit www.360digitalimmersion.com for more information on how to work with Lisa.
This week's episode of the AI in the City series, Lisa Wardlaw is joined by the Chief Strategy Officer of EIS, Ambitious Insurers, Rory Yates, to discuss AI through his lens. Subscribe now for more episodes this season on Insurance Unplugged with Lisa Wardlaw. Learn more about our sponsor Expert.AI https://www.expert.ai/ Visit www.360digitalimmersion.com for more information on how to work with Lisa.
This week's episode of the AI in the City series, Lisa Wardlaw is joined by Global Insurance Strategic Advisor of SAS, Franklin J. Manchester, to discuss AI through his lens. Subscribe now for more episodes this season on Insurance Unplugged with Lisa Wardlaw. Learn more about our sponsor Expert.AI https://www.expert.ai/ Visit www.360digitalimmersion.com for more information on how to work with Lisa.
This week's episode of the AI in the City series, Lisa Wardlaw is joined by Coterie’s, Chief Technology Officer, Paul Bessier, to discuss AI through his lens. Subscribe now for more episodes this season on Insurance Unplugged with Lisa Wardlaw. Learn more about our sponsor Expert.AI https://www.expert.ai/ Visit www.360digitalimmersion.com for more information on how to work with Lisa.
This week's episode of the AI in the City series, Lisa Wardlaw is joined, by Informatica, Chief Strategist, James Sizemore, to discuss AI through his lens. Subscribe now for more episodes this season on Insurance Unplugged with Lisa Wardlaw. Learn more about our sponsor Expert.AI https://www.expert.ai/ Visit www.360digitalimmersion.com for more information on how to work with Lisa.
The season Premiere of the AI in the City series kicks off with our Sponsor and CEO Walt Mayo of Expert.AI Subscribe now for more episodes this season on Insurance Unplugged with Lisa Wardlaw. Learn more about our sponsor Expert.AI https://www.expert.ai/ Visit www.360digitalimmersion.com for more information on how to work with Lisa.
Summary:In this episode of Insurance Unplugged, host Lisa Wardlaw engages with Sam Davies, Managing Director Blockchain and Digital Assets at FTI Consulting, to explore the practical applications of decentralization and blockchain technology in business. They discuss the evolution of blockchain from a hyped concept to a necessary tool for enhancing trust, traceability, and operational efficiency.The conversation delves into real-world use cases, particularly in the insurance sector, and emphasizes the importance of permissioning and decentralized architectures in enabling AI and data sharing across organizations. The episode concludes with a focus on decentralized RAG AI architecture and its potential to address current challenges in AI deployment. In this conversation, Sam Davies and Lisa Wardlaw explore the evolution of information retrieval systems, focusing on the impact of generative AI and retrieval-augmented generation (RAG).They discuss the importance of data permissioning, zero knowledge proofs, and notarized proofs in ensuring data integrity and compliance. The conversation emphasizes the need for decentralized architectures to support the future of AI and the interconnectedness of data systems.Takeaways:Decentralization is essential for modern business architecture.Blockchain technology has matured and is now more practical.Real-world applications of decentralization can enhance trust and efficiency.Permissioning is crucial in decentralized systems for data security.Decentralized architectures can connect disparate systems effectively.AI needs access to diverse data sources for optimal performance.Auditability and traceability are critical in financial transactions.Decentralized RAG AI architecture can solve trust and explainability issues.Organizations are hesitant to share data due to privacy concerns.The integration of AI and decentralized systems is the future of technology. Generative AI has transformed information retrieval systems.RAG systems provide controlled responses based on specific data sets.Zero knowledge proofs allow for verification without revealing sensitive data.Notarized proofs create a digital fingerprint of data for integrity.Decentralized architectures are essential for future AI applications.Data permissioning is crucial for compliance and security.AI needs governance and auditability to function effectively.The integration of blockchain with AI is a growing trend.Organizations must adapt to a connected data world.Staying curious and informed is vital for navigating technological changes.Sound Bites:"Decentralization is not just a hype concept.""We can do everything with blockchain.""Decentralization is going to be most useful.""GenAI is absolutely fantastic.""These systems are now everywhere.""I love these rag systems.""We create a digital fingerprint of the data.""Blockchain does not equal crypto.""Start imagining this connected data world.""Stay curious, stay informed."Keywords:decentralization, blockchain, AI, business architecture, permissioning, RAG AI, trust, transparency, digital assets, technology implementation, Generative AI, Retrieval-Augmented Generation, Zero Knowledge Proofs, Notarized Proofs, Decentralized Architecture, Information Retrieval, Data Permissioning, AI Governance, Blockchain, ComplianceThanks to our sponsor IRYS InsurTech for bringing these conversations to our listeners.
Summary:In this episode of Insurance Unplugged, host Lisa Wardlaw engages with Basem Neseim, Chief Digital Officer at FM, to discuss the critical role of digital transformation in the insurance industry, particularly in the context of natural catastrophe (Nat-Cat) coverage. They explore the importance of advanced technology, data analytics, and AI in enhancing business resilience and mitigating risks associated with climate change. Basem shares insights on the emergence of agentic AI, the need for a balanced approach to innovation, and practical strategies for achieving quick wins in digital transformation. The conversation emphasizes the significance of focusing on business outcomes and data quality to drive successful digital initiatives.Takeaways:Digital transformation is essential for the insurance industry.AI can provide significant value when aligned with business goals.Investing in data quality is crucial for effective digital capabilities.Agentic AI represents the next evolution in problem-solving.Collaboration between tech and business teams leads to better outcomes.Quick wins in digital transformation can be achieved through partnerships.A balanced approach to innovation includes both offense and defense strategies.Organizations should focus on actionable insights from data.The insurance industry must embrace a culture of AI responsibly.Continuous improvement and adaptation are key to success in digital initiatives.Sound Bites:"You have to secure access to capabilities.""AI can harness a lot of value in different ways.""The future belongs to organizations that harness AI.""The art and science of making quick decisions.""Invest in agentic AI, it is the future.""Data quality is crucial for digital capabilities.""Don't fall in love with the premise of tech.""Fall in love with the business outcomes."Keywords:insurance, digital transformation, AI, Nat-Cat coverage, climate resilience, agentic AI, business outcomes, data quality, quick winsThanks to our sponsor, Tech Mahindra, for this episode.
This week's episode of the AI in the City series, Lisa Wardlaw is joined by Helen Yu, Founder & CEO of Tigon Advisory and Host of CxO Spice Podcast, to discuss AI through her lens. Subscribe now for more episodes this season on Insurance Unplugged with Lisa Wardlaw. Learn more about our sponsor Expert.AI https://www.expert.ai/ Visit www.360digitalimmersion.com for more information on how to work with Lisa.
This week's episode of the AI in the City series, Steven Abel, Partner at Oliver Wyman, joins Lisa Wardlaw to discuss AI through his lens. Subscribe now for more episodes this season on Insurance Unplugged with Lisa Wardlaw. Learn more about our sponsor Expert.AI https://www.expert.ai/ Visit www.360digitalimmersion.com for more information on how to work with Lisa.
This week's episode of the AI in the City series, Ema Roloff, Founder & Principal Consultant of Roloff Consulting joins Lisa Wardlaw to discuss AI through her lens. Subscribe now for more episodes this season on Insurance Unplugged with Lisa Wardlaw. Learn more about our sponsor Expert.AI https://www.expert.ai/ Visit www.360digitalimmersion.com for more information on how to work with Lisa.
In this week's episode of the AI in the City series, Lisa Wardlaw is joined by Yannick Even, Global Analytics Business Partner at Swiss RE to discuss AI through his lens. Subscribe now for more episodes this season on Insurance Unplugged with Lisa Wardlaw. Learn more about our sponsor Expert.AI https://www.expert.ai/ Visit www.360digitalimmersion.com for more information on how to work with Lisa.
This weeks episode of the AI in the City series, the Bowtie Data Guy, Louis DiModugno, Managing Partner of Data Curiosity joins Lisa Wardlaw to discuss AI through his lens. Subscribe now for more episodes this season on Insurance Unplugged with Lisa Wardlaw. Learn more about our sponsor Expert.AI https://www.expert.ai/ Visit www.360digitalimmersion.com for more information on how to work with Lisa.
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