Unlocking Hosting Success

Hiring can make or break your Airbnb business. You don't want to quit your job and create an Airbnb business only to end up working in it 24/7. You need to build a solid foundation around you and work your way out of the business. Zac explains who they would hire and how they hired them during their journey to managing over 60 properties. The main positions are your Virtual Assistant (VA), Bookkeeper, Operations Coordinator, Property Manager, and Runner. A-players can significantly enhance your business and increase profitability. This is crucial to your success. Stay tuned to this episode to discover the ins and outs.

Mark Fitzgerald, a property expert, shares his journey in the property industry, focusing on rent-to-rent and service accommodation (SA). He emphasises the importance of networking and building relationships in the industry. Mark discusses the changes in the HMO market and the need to provide a premium experience for tenants. He also provides insights into how to approach landlords for rent-to-rent deals, highlighting the importance of understanding their problems and offering solutions. Mark shares his script for pitching rent-to-rent deals, including different package options for landlords. We discuss the importance of peace of mind for investors and the benefits of property management in the rent-to-rent and service accommodation business. He shares his experience with managing HMOs and how COVID-19 forced him to rethink his strategy. Mark emphasises the need for compliance and delivering a VIP service in the service accommodation industry. He predicts that new regulations will weed out inexperienced operators and create opportunities for those who are committed to professionalism. Mark also highlights the importance of enjoying life and spending time with family while building a property business.

We all wish we could avoid them all together BUT it's a reality of Serviced Accommodation we will get these. So how do we minimise this? This is what Zac covers that saw our negative reviews reduce. As well, Zac details the secrets they use to encourage good reviews and stop bad reviews using human psychology. Listen up, this can help your revenue massively!

Do you find setting up your Airbnb overwhelming and want to make this an efficient and simple process? In this episode Eve covers the process we from collecting the keys to a new property to launching guest ready, along with useful tips we have learned through doing more than 60 Airbnb set ups. Getting this right is crucial for the success of your Airbnb - it impacts everything from the quality of your listing photos to the reviews you get from your first guests.

What is the right deal for you? A lot of people getting into Serviced Accommodation don't understand the red flags and pitfalls. You need to understand your area and workout the rates and properties around. Zac discusses this and breaks down his preferences.

We are joined by Director of Cartrefi Furmage, Grace Furmage. Grace has been a Rent to SA deal sourcer for over 2 years. Before this, Grace sourced BRR for another company. Collectively, Grace has sold over 150+ units in 2 years. In this Episode we ask Grace the fundamental strategies in achieving this and how Grace was able to get these viewings & eventually close the Rent To Sa deals for her investors so many times. To connect with Grace, ⁠here is her Linkedin⁠. As always if you enjoyed this episode, please give us a rating and to find out more details on how we can help, visit stayright.co.uk and we will be in touch!

Zac shares his tips on how to present yourself and communicate effectively when meeting landlords to secure your first rent-to-rent deal. Unfortunately, most people fail at making a good first impression and in how they carry themselves. Zac, who has sold $3 million in his previous sales job, explains why he believes that connection and relationships are the most pivotal parts of sales. Follow Zac on Instagram and ask him any questions

Eve discusses the important measures you need to take in your Airbnb to keep it safe. The details of how we do it are broken down & what this can help stop. Avoid bad bookings before they begin!

Welcome to our first video episode of HostRight. We have a powerful start with the Co-Founders of Guestflow, Graham Lindley and Rashpal Sidhu. In this episode, we explore why software is so important for your Airbnb business and how it can supercharge your success. Graham knows first-hand how this can help. He is also the Director of Prim Short Stays, a Midlands management company with over 220 units, which has been running for the last six years. Graham met Rashpal, who has been a property investor and IT specialist for the last 30 years. Together, they developed the groundbreaking software Guestflow to help hosts remove the chaos and provide an automated workflow for you and your team, allowing you to grow without so much noise. Go checkout their website www.guestflow.co Want to speak to Zac & Eve on any SA questions or interested in management? Connect with us here: www.stayright.co.uk Instagram - Zac Instagram- Eve

The current SA market is completely different to last year. Zac discusses where the market is at and what factors are contributing to this. It's not all doom and gloom, it's become more professional in how people book. Zac discusses what change has happened in Scotland and how this is now seeing 25% increased nightly rates.

In this Episode, Zac discusses all the other ways to be successful in Serviced Accommodation than just Airbnb. He discusses other OTAs, direct bookings and other strategies to get great bookings.Stay tuned!

In this episode, Zac & Eve delve into the best process for managing your linen for your properties. The three options you have are discussed at length, drawing from our own experiences and outlining the pros and cons of each one. These three methods are:Purchasing the linen yourself and washing it either yourself or by your team.Delegating this task to a cleaning company that provides linen.Hiring your own linen and maintaining it in a storage unit.This episode is not to be missed. If you have any questions, reach out to Zac & Eve to discuss:@eve_d_arcy@airbnbspecialist_

Can you cook a roast dinner in your Airbnb or are you juggling between 1 pan and 1 utensil? This is one of our favourite expressions when setting up an Airbnb. In this episode, Eve dives into how to properly stock up your Kitchen to attract long bookings and give the best experience to your guest.Want to get Eve essential list?Drop Eve a message on Instagram @eve_d_arcy

Mastering the Airbnb check in experience. In this episode we discuss how to create a smooth checkin process for your guests - just one of the ways you’re going to ensure a 5 star experience and a great review. We share 5 helpful stategies that you can implement into your check in process.Give us a follow on Instagram:@stayrightwithus@eve_d_arcy@airbnbspecialist_

Welcome back to HostRight! Episode 6 is here. As always, your hosts are Zac & Eve, Directors of StayRight. In "Setting Your Airbnb Business up for Success in 2024," we're not just predicting; we're outlining our focus and strategies to thrive in 2024.Join us as we unpack the crucial elements of success, starting with building the right team. We share insights on hiring the correct individuals who will propel your business forward, ensuring a harmonious and efficient operation.But that's not all – we're also delving into the changes on the horizon for 2024. From industry trends to shifts in customer behaviour, we're breaking down what you need to know to stay ahead.

Welcome back to another episode of HostRight. In this Podcast, Zac and Eve, the Directors of Stayright, summarise their first year in business. They go through their learnings, their takeaways and how they are planning for 2024 to continue to grow and expand their businesses. Get yourself a nice drink and sit back and reflect with Zac and Eve on their successful 2023 and dive into their mindset of what it's like in your first year of business.

Welcome to episode 4 of HostRight! I'm Zac, and this is Eve, the directors of StayRight. This podcast is our journey of scaling a successful Serviced Accommodation business within 12 months and sharing how we continue to get results.In this episode, we're diving into the sweet spot between nightly rates and occupancy, aiming to maximise your business. Revenue management is the most important thing in your business once live... we're about to unpack the complexities of it.The conversation revolves around how to approach revenue management, touching on various aspects such as seasonal fluctuations, pricing strategies, and the challenges it brings. We emphasise the importance of finding a balance between occupancy and nightly rates, as they are key metrics in determining profitability.We demystify common perceptions around occupancy and nightly rates, addressing the myth of 100% occupancy and the pitfalls of inflated rates. The episode breaks down how to calculate occupancy rates, nightly rates, and what to not do with revenue management, especially around big events.Our goal is to help you understand the intricacies of these metrics and guide you towards finding that sweet spot that ensures your business's success. Tune in to get practical insights and real talk on navigating the world of service accommodation. 🎙️✨To view our website: www.stayright.co.ukFollow us on Social Media:Eve InstagramZac Instagram

Episode 3 just dropped, and let me tell you, it's a goldmine. We're diving deep into the art of setting up your serviced apartment the right way. We're not holding back – it's the ins and outs, a step-by-step guide that'll have you taking notes.We're talking budgets, where to splash the cash, and where to hold onto it. And you know what's even better? We're not just rattling off advice; we've got stories of what happens when you do this right (and wrong!).So, if you're in the game of setting up serviced apartments or even just thinking about it, this episode is a must-listen. HostRight is your backstage pass to real stories and real advice that'll save you some headaches. Hit play now and join the journey! 🎧✨

Episode 2 is in the bag, and in this one, we're diving and comparing "Management Strategy vs Rent to Rent in Serviced Accommodation. vSo, Zac and Eve, Directors of Stayright, are spilling the tea on how we handle the tricky decisions between management and rent to rent, especially when it comes to talking to landlords. We're keeping it casual, sharing stories, and throwing in some practical tips.If you're knee-deep in the serviced accommodation scene or just curious about how we do things, this episode is for you. Subscribe now because Episode 2 is dropping soon, and we're about to give you the lowdown on pitching to landlords. Stay tuned! 🎙️✨

Welcome to HostRight, your practical guide to mastering the world of serviced accommodation! I'm Zac Ratcliffe, alongside Eve D'arcy, and as the Directors of StayRight, we're here to share some real talk about our journey scaling a successful Serviced Accommodation Management company. No fluff, just the essentials.In Episode 1, we cut through the noise and get down to business, discussing how we went from zero to 40 properties in just over 10 months. We'll spill the beans on the strategies and key moves that kept our growth efficient and unstoppable. This is the real deal—no frills, no exaggerations.And here's the key: we're not just telling our story, we're unlocking hosting success for you. It's not about cheesy catchphrases; it's about practical insights that you can apply to your own journey in the serviced accommodation game.Stay tuned for Episode 2 dropping next week, where we'll keep it straight and feature guests who bring practical knowledge to the table. HostRight is where real conversations meet real success. Subscribe now, and let's unlock hosting success together.To view our website: www.stayright.co.ukFollow us on Social Media: Eve Instagram Zac Instagram