FranklinCovey On Leadership with Scott Miller

Be more prepared for the difficult conversations in your life, thanks to the invaluable insights offered up by Sheila Heen in this episode of On Leadership. The New York Times bestselling author and Harvard Law School professor joins us to discuss how you can more effectively navigate challenging conversations. Sheila emphasizes the need for leaders to be curious, understand their own intentions and the impact of their words, and separate feelings from facts, especially in a virtual or hybrid work environment. Do you know how you communicate? Take our Difficult Conversation Assessment to gain insight into which of three conversation styles you use and learn how to navigate conversations with effectiveness and authenticity.

Make smarter choices when deciding how to price your product or service by arming yourself with an understanding of the psychology that contributes to consumer behavior. Behavioral economist, author, and Brainy Business Podcast host Melina Palmer joins On Leadership to share how to build consumer curiosity, present information in a clear and concise manner, and get out of your own way when making tough decisions about pricing in your business. Execute Your Strategic Goals and Create Breakthrough Results: Rather than just a theory, The 4 Disciplines of Execution is a proven set of principles designed to help leaders consistently achieve breakthrough results. This shareable guide gives an overview of each discipline to help you get started on achieving your goals by executing on your priorities.

First people, then business, then finances. That’s the ideal priority order of decision-making according to the former CEO of Best Buy, Hubert Joly. Hubert joins On Leadership to share the lessons he learned from the transformation he led at Best Buy, discussing the importance of creating a positive and inclusive work environment, empowering employees, and fostering a growth mindset. His insights are drawn from his framework, or what he calls the six ingredients of human magic, as outlined in his bestselling book The Heart of Business: Leadership Principles for the Next Era of Capitalism. How to Build Trust and Unleash the Potential of Your Direct Reports: Everyone has greatness inside of them. Are your leaders doing enough to unlock it? An exceptional leader's job is to unleash the potential in each of their direct reports.

Try new things. Make the ask. Aim for rejection - it makes you stronger. These are among the brave and courageous concepts New York Times bestselling author and the founder and CEO of AppSumo, Noah Kagan, says are the keys to success. Noah joins On Leadership to discuss the importance of building your “ask muscle” and overcoming fear of rejection. He says to step outside your comfort zone, try a variety of things to learn from your experiments, and take action today to discover your true potential. Do you know how you communicate? Take our Difficult Conversation Assessment to gain insight into which of three conversation styles you use and learn how to navigate conversations with effectiveness and authenticity.

Take action today toward your own personal and professional development with impactful, practical insights from New York Times bestselling author Eduardo Briceño. Eduardo joins On Leadership to speak on the power of mindset, sharing his personal journey from a fixed mindset to a growth mindset and how that journey transformed his life. He discusses the performance zone and the learning zone, and how understanding these zones can help you achieve your goals and find fulfillment. Manage Your Energy to Do Your Job Well: 5 Tips for Constant Self-Renewal—To identify areas where you're putting yourself at risk of burnout, answer the questions in our guide, then choose one good self-care habit you can start practicing this week.

From the importance of integrity and adaptability to the common mistakes first-time entrepreneurs make, Dave Liniger’s experience shines through in this engaging On Leadership conversation. The co-founder and chairman of RE/MAX discusses his recent release, The Perfect 10: 10 Leadership Principles to Achieve True Independence, Extreme Wealth, and Huge Success, which offers invaluable leadership and entrepreneurial lessons he’s garnered from investing a lifetime in the real estate industry. Dave shares the driving force behind his constant reinvention, speaks to the importance of philanthropy, and offers nuggets of wisdom and advice for aspiring entrepreneurs. Adapt to Change: 5 Self-Coaching Questions—Download this guide to help your leaders identify their current approach to change and adopt a productive mindset that enables them to thrive in new circumstances.

From selling millions of records to walking across America and climbing Mount Everest, Mike Posner’s journey is nothing short of extraordinary. Mike shares valuable thoughts on creativity, personal growth, and the limitless potential that lies within each of us. With his infectious enthusiasm and genuine wisdom, Mike aims to inspire others to embrace their own unique paths and strive for greatness by making the intentional choice to stop talking and start doing. The 7 Habits of Highly Effective People: A Brief Guide  Download our guide for a summary of principles and practices that can help you cope with change in resilient, creative ways.

Build a team, stay focused, make better decisions, and crush your competition with the practical insights from this interview with David Dodson. The Wall Street Journal and USA Today bestselling author shares his expertise on effective management and leadership, offering tactical strategies for running great meetings, onboarding new hires, and showing compassion when letting someone go. David emphasizes the importance of clarity, preparation, and empathy and provides a roadmap for maximizing team success. Mobilize Your Team to Deliver Breakthrough Results: Organizations are not immune to the vastly changing environment that we live in today. Leaders are facing more pressure than ever to keep up with increasing demands to continue to deliver impactful results. Our new guide provides four trusted execution disciplines that will mobilize everyone in your organization to reach new heights.  

There’s a surprising amount of business and leadership lessons that can be learned from the music business. Donald Passman, an attorney and bestselling author of the book All You Need to Know About the Music Business, shares his journey of becoming an expert in negotiating music rights and offers insights into the music industry. Donald discusses the shift from physical sales to digital streaming and the challenges faced by record labels, emphasizing the importance of artists understanding their business and making informed decisions when signing contracts. He also highlights the determination and passion that successful artists possess. How Effective Leaders Get Results: 7 Ways to Be More Proactive—Learn how taking initiative in small, specific ways can help you reach your goals—for your team, your career, and your life.

Unlock your story and become the leader you were meant to be by absorbing the insights offered in this On Leadership interview with Hortense le Gentil. Hortense shares lessons from her book, The Unlocked Leader, including the concept of mindsets becoming mind traps and how to recognize and change them. She also explores the role of trauma in shaping our leadership styles and the power of telling our own stories to define our identities. 6 Shifts to Develop a Leader's Mindset: Organizations have felt the effects of rapid changes like structure, schedules, and the broad adoption of remote or hybrid environments. This disruption has pushed organizations to adopt new mindsets and policies to set their people up for success. Leaders are no exception when it comes to these changes. To be successful today, leaders need to shift their mindsets and innovate their styles of leadership.

You don’t have to be born into a legacy of wealth to leave one behind. That is one of several powerful takeaways from this interview with the successful venture capitalist, author, and founder of Backstage Capital, Arlan Hamilton. She shares the importance of having radical self-belief, owning the wealth you create, and the power of sharing success with others.  How to Build Trust and Unleash the Potential of Your Direct Reports: Everyone has greatness inside of them. Are your leaders doing enough to unlock it? An exceptional leader's job is to unleash the potential in each of their direct reports.

Learn how to build a culture of retention that your employees enjoy being part of in this charismatic conversation with bestselling author and keynote speaker Joey Coleman. Joey shares his expertise on how leaders can create remarkable employee experiences, emphasizing the importance of the first 100 days in an employee's journey and provides practical tips and strategies for making the onboarding process dynamic and engaging. With his energetic and passionate approach, Joey inspires leaders to prioritize employee retention and create a workplace where people choose to stay and thrive. 3 Steps to Build a Culture Where Teams Thrive: To provide lasting support to their people, organizations need to build a winning culture with inclusive, high-trust values that help their people succeed both at work and outside of it. Download and share this guide and help your organization align its culture and values with what’s best for its people.  

Depression and anxiety aren’t typically discussed in the same conversation as taxidermy and Brazilian blowouts – until now. Renowned multiple New York Times bestselling author and blogger Jenny Lawson is known for her candid and hilarious approach to discussing mental health issues, and her books have not only brought laughter and levity to the topic of mental illness but have also helped to normalize the conversation and provide comfort to her readers. Jenny delves into her unique writing style and her personal experiences with anxiety and depression, offering a safe space to reflect on some tough-to-discuss topics. 6 Shifts to Develop a Leader's Mindset: Organizations have felt the effects of rapid changes like structure, schedules, and the broad adoption of remote or hybrid environments. This disruption has pushed organizations to adopt new mindsets and policies to set their people up for success. Leaders are no exception when it comes to these changes. To be successful today, leaders need to shift their mindsets and innovate their styles of leadership.  

Aron Ralston, known for his harrowing experience of being trapped by a boulder while hiking alone in Utah, shares his journey of perseverance and the life-changing decision he made to save himself. As he recounts the moments leading up to his escape, Aron's words paint a vivid picture of the physical and emotional challenges he faced, inspiring us to confront our own obstacles and find the strength within ourselves to overcome them. The Agility Advantage: 4 Steps to Respond to Change and Achieve Consistent Business Results: When your industry changes, your strategy needs to change too. The question is, how do leaders make the right adjustments without losing momentum or focus? The answer is agility.

Renowned novelist Mitch Albom joins On Leadership for a captivating conversation about the thought-provoking themes that inspire his work. You know him for his bestselling books Tuesdays with Morrie, The Five People You Meet in Heaven, and most recently, The Little Liar. Mitch emphasizes the importance of treating writing like a job and maintaining a consistent routine, which he said has contributed to the success and relevance of his storytelling in today’s world. 3 Steps to Build a Culture Where Teams Thrive: To provide lasting support to their people, organizations need to build a winning culture with inclusive, high-trust values that help their people succeed both at work and outside of it. Download and share this guide and help your organization align its culture and values with what’s best for its people.  

Olympic gymnast Mary Sanders shares her journey of reinvention and the lessons she has learned from the different phases of her life. Drawing from the stories in her new book, 9 Lives by 35: An Olympic Gymnast’s Inspiring Story of Reinvention, Mary discusses the importance of not getting stuck in one identity, imploring people to be in constant pursuit of personal growth. She opens up about the challenges she faced, including the loss of her father when she was eight, and how these experiences shaped her into who she is today.  The 7 Habits of Highly Effective People: A Brief Guide—Download our guide for a summary of principles and practices that can help you cope with change in resilient, creative ways.

On Leadership welcomes Rick Warren, author of the seminal bestselling book, The Purpose Driven Life, for a candid conversation on the pivotal roles principles, character, and perspective play in leadership. Warren emphasizes the value of having a purpose greater than oneself and the need for forgiveness and humility in meaningful relationships. He also shares insights on dealing with loss or grief, staying positive in a negative world, and the importance of integrity and rest in maintaining peace and balance in life. Leadership Approaches for a New World: Download our guide to help leaders in your organization embrace this new world and understand the fundamental principles that will help them move forward.

Value creation and product-market fit weave together in this insightful interview with two-time ‘unicorn’ builder and author Uri Levine. The co-founder of Waze and investor in Moovit joins On Leadership for a transparent conversation about the mindset and skills needed to be a successful problem solver. Uri emphasizes the importance of embracing failure, iterating quickly, and staying focused on what he believes is the most important element to business success: creating value for customers.  3 Leadership Actions to Amplify Your Organization's Impact: Download our guide for three actions your leaders can take today to transform your teams' efforts into high-value results.

Discover practical concepts for making effective career pivots with Herminia Ibarra, author of Working Identity: Unconventional Strategies for Reinventing Your Career. Herminia challenges the way you think about your professional identity, sharing insights for people at every stage of their career. She discusses the importance of networking, seeking inspiration in others, and some thoughtful ways to feel more fulfilled by your career. The 7 Habits of Highly Effective People: A Brief Guide—Download our guide for a summary of principles and practices that can help you cope with change in resilient, creative ways.

Humility, love, and service are at the heart of every intentional leadership decision Alan Mulally has made. The former CEO of Boeing and Ford shares tried and true practices from his past that he’s brought with him in his service currently as an executive leadership coach. Alan shares his insights on creating a psychologically safe environment in the workplace, the principles of effective leadership, and the significance of collaboration. 3 Leadership Actions to Amplify Your Organization's Impact: Download our guide for three actions your leaders can take today to transform your teams' efforts into high-value results. Alan's Working Together Leadership & Management System