Bed, Breakfast & Business

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download   The One-Sentence B&B Pitch That Stops You Sounding Generic Your B&B elevator pitch isn’t fluff—it’s the sentence that helps guests (and Google) understand who you’re for and why you’re worth booking. In this episode, we build a clear pitch using the who + feeling + proof framework, avoid the most common “cosy near attractions” traps, and finish with a 15-minute template you can copy today. Timestamped outline: 00:00 The “what makes you special?” moment 02:00 Elevator pitch basics for B&B owners 04:10 Why clarity improves bookings + guest fit 06:00 The 3-part framework (who/feeling/proof) 09:20 Mistakes that make you sound like everyone else 12:00 The 15-minute pitch builder 15:00 Where to place your pitch online 16:30 Questions for listeners + wrap #DescribeYourBedandBreakfast #bedandbreakfast #bnbmarketing #bnbowners #hospitalitymarketing #directbookings #bnbbranding #smallbusinessuk #guestexperience #boutiquehotel #tourismbusiness   ⇒ TO READ OR LISTEN TO THIS EPISODE ON BEDS, BREAKFAST & BUSINESS (RELEASED ON FEBRUARY 12TH, 2026)https://bedsbreakfastsbusiness.com/2026/02/how-to-describe-your-bed-and-breakfast-in-one-sentence-without-cringe-109📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadYou’ll find more tools, templates, and scripts in the full course:👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfasthttps://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfastJoin one of our groupsLinkedIn — https://www.linkedin.com/groups/8892038/Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusinessSay hi on socialFacebook: https://www.facebook.com/bedsbreakfastbusiness/LinkedIn: https://www.linkedin.com/company/beds-breakfasts-businessInstagram — https://www.instagram.com/bedsbreakfastsandbusinessBlueSky — @bnbprotips.bsky.social‬‬‬Listen to the Beds, Breakfast & Business PODCAST herehttps://keystonehpd.com/bedbreakfastbusinesspodcastYouTube  (RELEASED ON FEBRUARY 12TH, 2026)https://www.youtube.com/@BedBreakfastBusinessA Division of Keystone Hospitality Property Development 

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download   The 5 Emails Every Calm B&B Owner Uses Learn how simple email systems reduce guest stress, increase reviews, and give B&B owners back their time. Timestamps 00:00 Guest confusion explained 02:00 Confirmation email 04:10 Pre-arrival clarity 06:00 Reviews without begging 08:00 Handling cancellations 10:00 Seasonal fills 12:00 Final takeaway #B&B Confirmation Emails #bedandbreakfastowners #bnbbusiness #hospitalitymarketing #bnbsystems #guestexperience #smallhospitality #bnbtips #innkeeperlife #directbookings  #bnbautomation   ⇒ TO READ OR LISTEN TO THIS EPISODE ON BEDS, BREAKFAST & BUSINESS (RELEASED ON FEBRUARY 5TH, 2026)https://bedsbreakfastsbusiness.com/2026/02/how-can-bb-confirmation-emails-reduce-guest-confusion-108📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadYou’ll find more tools, templates, and scripts in the full course:👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfasthttps://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfastJoin one of our groupsLinkedIn — https://www.linkedin.com/groups/8892038/Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusinessSay hi on socialFacebook: https://www.facebook.com/bedsbreakfastbusiness/LinkedIn: https://www.linkedin.com/company/beds-breakfasts-businessInstagram — https://www.instagram.com/bedsbreakfastsandbusinessBlueSky — @bnbprotips.bsky.social‬‬‬Listen to the Beds, Breakfast & Business PODCAST herehttps://keystonehpd.com/bedbreakfastbusinesspodcastYouTube  (RELEASED ON FEBRUARY 5TH, 2026) https://www.youtube.com/@BedBreakfastBusinessA Division of Keystone Hospitality Property Development 

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download   How B&B Owners Can Clean Faster Without Burning Out  Many B&B owners feel trapped in an endless loop of cleaning, laundry, and turnovers. In this episode, we talk about how to clean faster without lowering standards—or yourself. These are calm, practical habits that reduce overwhelm and help you finish the day with energy left. Timestamps: 00:00 The overwhelm problem 03:00 Why harder isn’t better 06:10 Short cleaning bursts 09:20 Laundry without panic 12:30 The night-before reset 15:00 Closing encouragement #Clean Faster #BedAndBreakfast #InnkeeperLife #BnbCleaning #HospitalityTips #SmallBusinessOwners #BnbLife #TimeSavingTips #OverwhelmedToOrganised  #CleanSmarter #BedsBreakfastBusiness   ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:https://bedsbreakfastsbusiness.com/2026/01/how-do-bb-owners-clean-faster-without-cutting-corners-107📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadYou’ll find more tools, templates, and scripts in the full course:👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfasthttps://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfastJoin one of our groupsLinkedIn — https://www.linkedin.com/groups/8892038/Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusinessSay hi on socialFacebook: https://www.facebook.com/bedsbreakfastbusiness/LinkedIn: https://www.linkedin.com/company/beds-breakfasts-businessInstagram — https://www.instagram.com/bedsbreakfastsandbusinessBlueSky — @bnbprotips.bsky.social‬‬‬Listen to The Hospitality Property School PODCAST herehttps://keystonehpd.com/bedbreakfastbusinesspodcastYouTubehttps://www.youtube.com/@BedBreakfastBusinessA Division of Keystone Hospitality Property Development 

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download   The Overwhelm Every B&B Owner FeelsFeeling stretched thin as a B&B owner? You’re not alone. This episode explains why overwhelm happens and how to reduce it.Timeline:00:00 Why overwhelm starts03:10 Too many roles06:40 The home/work blur09:20 What fixes itCTA: Watch to feel seen — and steadier.  #Overwhelmed #bedandbreakfast #bnbowner #innkeeperlife #hospitalitybusiness #smallbusinessowner #bnbmanagement #hospitalityrealities #bnbburnout #bnbtips #bedandbreakfastlife   ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:https://bedsbreakfastsbusiness.com/2026/01/how-to-stop-feeling-overwhelmed-as-a-bb-owner-106📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadYou’ll find more tools, templates, and scripts in the full course:👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfasthttps://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfastJoin one of our groupsLinkedIn — https://www.linkedin.com/groups/8892038/Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusinessSay hi on socialFacebook: https://www.facebook.com/bedsbreakfastbusiness/LinkedIn: https://www.linkedin.com/company/beds-breakfasts-businessInstagram — https://www.instagram.com/bedsbreakfastsandbusinessBlueSky — @bnbprotips.bsky.social‬‬‬Listen to The Hospitality Property School PODCAST herehttps://keystonehpd.com/bedbreakfastbusinesspodcastYouTubehttps://www.youtube.com/@BedBreakfastBusinessA Division of Keystone Hospitality Property Development 

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download   Partnering with Local Businesses — A B&B Growth Strategy that Works  In this episode of Bed, Breakfast & Business, we talk about a game-changer most B&B owners overlook: local partnerships. If you’ve ever wondered: “How do I fill rooms outside of peak season?”“What can I offer guests that costs me nothing but stands out?”“How do I collaborate without making it weird?”Then this episode’s for you. 🎁 At 10:36, I share one of my favourite strategies for boosting midweek bookings using nothing but your breakfast room and a local yoga teacher. This is practical, no-fluff advice straight from the Mastering B&B Management Course.📌 TIMESTAMPS: 00:00 – Let’s Talk Local Partnerships 01:21 – Spotting Smart Local Allies 03:10 – Reaching Out the Right Way 05:22 – Build Experience Bundles 07:38 – Promote the Partnership 09:52 – If It Flops, Here’s What to Do 10:36 – Midweek Booking Bonus Strategy 11:14 – Wrap Up & Free Resource #B&BPartnerships #BBMarketing #BoostYourBookings #HospitalityTips #LocalBusinessLove #ExperienceMatters #SmallBizCollab #InnsiderStrategy #TourismTips #BBLife #BedsBreakfastsBusiness   ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:https://bedsbreakfastsbusiness.com/2026/01/how-to-create-win-win-bb-partnerships-with-local-businesses-105📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadYou’ll find more tools, templates, and scripts in the full course:👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfasthttps://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfastJoin one of our groupsLinkedIn — https://www.linkedin.com/groups/8892038/Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusinessSay hi on socialFacebook: https://www.facebook.com/bedsbreakfastbusiness/LinkedIn: https://www.linkedin.com/company/beds-breakfasts-businessInstagram — https://www.instagram.com/bedsbreakfastsandbusinessBlueSky — @bnbprotips.bsky.social‬‬‬Listen to The Hospitality Property School PODCAST herehttps://keystonehpd.com/bedbreakfastbusinesspodcastYouTubehttps://www.youtube.com/@BedBreakfastBusinessA Division of Keystone Hospitality Property Development 

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download   Turn Your Guestbook into a Marketing MachineThat dusty guestbook in your hallway? Let’s make it do some heavy lifting! This week, Gerry walks through practical ways to transform guest comments into email content, social media gold, and glowing Google reviews. You'll leave this episode with ready-to-implement ideas to grow visibility and loyalty—without lifting a finger (well, maybe one). ⏰ TIMESTAMPS: 00:00 Intro & Hook 01:30 Where to place your guestbook 02:40 What to ask your guests 04:20 Getting consent to reuse quotes 06:00 Posting comments online 07:15 Thank-you follow-ups that win return bookings 08:30 Bonus AI trick you can use today #B&BGuestbook #BedAndBreakfast #BnbMarketing #GuestExperience #BnbTips #HospitalityMarketing #GuestReviews #SmallHotelSuccess #BnBLife #SocialProof #BoostYourBookings   ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:https://bedsbreakfastsbusiness.com/2026/01/how-can-i-turn-my-bb-guestbook-into-a-powerful-marketing-tool-104📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadYou’ll find more tools, templates, and scripts in the full course:👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfasthttps://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfastJoin one of our groupsLinkedIn — https://www.linkedin.com/groups/8892038/Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusinessSay hi on socialFacebook: https://www.facebook.com/bedsbreakfastbusiness/LinkedIn: https://www.linkedin.com/company/beds-breakfasts-businessInstagram — https://www.instagram.com/bedsbreakfastsandbusinessBlueSky — @bnbprotips.bsky.social‬‬‬Listen to The Hospitality Property School PODCAST herehttps://keystonehpd.com/bedbreakfastbusinesspodcastYouTubehttps://www.youtube.com/@BedBreakfastBusinessA Division of Keystone Hospitality Property Development 

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download   5 Ready-to-Send Email Templates Every B&B Needs Emails are your B&B’s silent sidekick. In this episode, we reveal the 5 emails that save time, increase guest satisfaction, and boost rebookings. If you’ve ever scrambled to write a last-minute check-in message, this one’s for you🎯 Practical, real-life tested, and guest-friendly.  ⏱️ TIMESTAMPS00:00 - Welcome & Subscribe Reminder00:45 - Why Email Templates Matter01:40 - Booking Confirmation Email03:10 - Pre-Arrival Reminder Email05:00 - Thank You & Review Request07:15 - Cancellation Email That Converts09:00 - Seasonal Promo Email11:00 - Bonus Trick: The P.S. Line12:15 - Quick Takeaways & Question #B&Bemailtemplates #bnbmarketing  #emailtemplates #guestexperience #bedandbreakfastowner #hospitalitylife #directbookings #bnbmanagement  #reviewrequest #guestcommunication #bbemailtips   ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:https://bedsbreakfastsbusiness.com/2025/12/5-email-templates-every-bb-should-have-ready-to-send-103📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadYou’ll find more tools, templates, and scripts in the full course:👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfasthttps://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfastJoin one of our groupsLinkedIn — https://www.linkedin.com/groups/8892038/Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusinessSay hi on socialFacebook: https://www.facebook.com/bedsbreakfastbusiness/LinkedIn: https://www.linkedin.com/company/beds-breakfasts-businessInstagram — https://www.instagram.com/bedsbreakfastsandbusinessBlueSky — @bnbprotips.bsky.social‬‬‬Listen to The Hospitality Property School PODCAST herehttps://keystonehpd.com/bedbreakfastbusinesspodcastYouTubehttps://www.youtube.com/@BedBreakfastBusinessA Division of Keystone Hospitality Property Development 

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download  Instagram for B&Bs: Quick Wins Without the OverwhelmInstagram doesn’t have to be a full-time job. In this episode, we’re giving bed and breakfast owners real-world tactics that actually work. No dancing, no fluff—just 3 post ideas, batch strategies, and a bonus Canva hack that’ll save you hours. Perfect for busy B&B owners who want more bookings without the social media burnout.  Timeline:0:00 – Welcome & why Instagram matters2:30 – Start small: the 3-post formula6:15 – Time-saving tools & batching10:45 – Authenticity beats perfection14:20 – Hashtags + engagement tips18:00 – Secret scheduling hack reveal #InstagramforB&Bs #InstaForBnBs  #BBMarketing  #SocialMediaSimplified #QuickWinsForHosts  #BBVisibilityBoost  #InstagramMadeEasy  #BedAndBreakfastLife  #BBSocialSuccess  #HospitalityMarketing  #BBPromotionTips   ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:https://bedsbreakfastsbusiness.com/2025/12/instagram-for-bbs-quick-wins-without-the-overwhelm-102📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadYou’ll find more tools, templates, and scripts in the full course:👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfasthttps://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfastJoin one of our groupsLinkedIn — https://www.linkedin.com/groups/8892038/Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusinessSay hi on socialFacebook: https://www.facebook.com/bedsbreakfastbusiness/LinkedIn: https://www.linkedin.com/company/beds-breakfasts-businessInstagram — https://www.instagram.com/bedsbreakfastsandbusinessBlueSky — @bnbprotips.bsky.social‬‬‬Listen to The Hospitality Property School PODCAST herehttps://keystonehpd.com/bedbreakfastbusinesspodcastYouTubehttps://www.youtube.com/@BedBreakfastBusinessA Division of Keystone Hospitality Property Development 

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download   Should You DIY Your B&B Photos or Hire a Pro? In this episode of the Bed, Breakfast & Business Podcast, we’re zooming in on what really sells your B&B—your photos. From lighting tips to the cost-benefit of hiring a photographer, we explore the options to help you show off your space in its best light.Timeline:⏱️ 00:30 – How guests judge your listing ⏱️ 02:00 – DIY tips that actually work ⏱️ 05:30 – When to hire a pro ⏱️ 07:40 – Hybrid approaches to stretch your budget #PhotographYourB&B #How To Photograph Your B&B #bnbmarketing #bedandbreakfastlife #bnbowner #airbnbhosttips #bnbphotography #hospitalitymarketing #bnbsuccess #bnblistingtips #vacationrentalphotos #bnbphototips   ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://bedsbreakfastsbusiness.com/2025/12/how-to-photograph-your-bb-like-a-pro-101 📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadYou’ll find more tools, templates, and scripts in the full course:👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfasthttps://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfastJoin one of our groupsLinkedIn — https://www.linkedin.com/groups/8892038/Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusinessSay hi on socialFacebook: https://www.facebook.com/bedsbreakfastbusiness/LinkedIn: https://www.linkedin.com/company/beds-breakfasts-businessInstagram — https://www.instagram.com/bedsbreakfastsandbusinessBlueSky — @bnbprotips.bsky.social‬‬‬Listen to The Hospitality Property School PODCAST herehttps://keystonehpd.com/bedbreakfastbusinesspodcastYouTubehttps://www.youtube.com/@BedBreakfastBusinessA Division of Keystone Hospitality Property Development 

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download   The Guest Loyalty Loop That Makes Guests Return—Without Discounts  Tired of one-and-done guests? In this episode of Bed, Breakfast & Business, we show you how to build a guest loyalty loop that feels like a warm hug, not a pushy promo. You’ll learn: • Why loyalty starts before check-in • How to build unforgettable first impressions • The small details guests remember (and rebook for) • How to use notes, not tech, to personalise return stays • The daily 30-second routine that locks it all in   ⏱️ Timestamps:00:00 – Intro: The power of repeat guests01:20 – When loyalty actually begins03:45 – The guest welcome that builds return visits06:10 – Personal touches that create emotional connection09:00 – What to send after they leave11:30 – Loyalty loop system you can actually stick to13:45 – Bonus: Our 30-second guest memory trick15:00 – Wrap-up + next steps   #Guest Loyalty #bnbtips #guestloyalty #hospitalitymarketing #repeatguests #smallbizhospitality #bedandbreakfastowner #bnbstrategy #loyalguests #hospitalitylife #bnbsuccess   ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://bedsbreakfastsbusiness.com/2025/11/guest-loyalty-how-do-you-turn-one-time-guests-into-regulars-100 📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadYou’ll find more tools, templates, and scripts in the full course:👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfasthttps://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfastJoin one of our groupsLinkedIn — https://www.linkedin.com/groups/8892038/Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusinessSay hi on socialFacebook: https://www.facebook.com/bedsbreakfastbusiness/LinkedIn: https://www.linkedin.com/company/beds-breakfasts-businessInstagram — https://www.instagram.com/bedsbreakfastsandbusinessBlueSky — @bnbprotips.bsky.social‬‬‬Listen to The Hospitality Property School PODCAST herehttps://keystonehpd.com/bedbreakfastbusinesspodcastYouTubehttps://www.youtube.com/@BedBreakfastBusinessA Division of Keystone Hospitality Property Development 

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download   The OTA Dilemma: Balancing Bookings and Profits at Your B&B 👂 In this episode, we explore how to use OTAs without losing your margins — and how to build a direct booking system that gets repeat guests with zero commission. 📌 Timeline: 00:00 - Let’s talk commissions 01:20 - When OTAs work well 03:15 - Hidden costs of using OTAs 05:00 - Building guest relationships 06:45 - The smart booking split 08:30 - Today’s top tip #ReduceOTAFees #BookDirect #BNBMarketing #StopOTAOverload #HospitalityTips #DirectBookingStrategy #SmallHotelMarketing #OTAFees #MasteringBandB #BnbBusinessGrowth #GuestExperienceMatters   ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT: https://bedsbreakfastsbusiness.com/2025/11/how-to-reduce-ota-fees-without-losing-bookings-099 📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadYou’ll find more tools, templates, and scripts in the full course:👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfasthttps://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfastJoin one of our groupsLinkedIn — https://www.linkedin.com/groups/8892038/Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusinessSay hi on socialFacebook: https://www.facebook.com/bedsbreakfastbusiness/LinkedIn: https://www.linkedin.com/company/beds-breakfasts-businessInstagram — https://www.instagram.com/bedsbreakfastsandbusinessBlueSky — @bnbprotips.bsky.social‬‬‬Listen to The Hospitality Property School PODCAST herehttps://keystonehpd.com/bedbreakfastbusinesspodcastYouTubehttps://www.youtube.com/@BedBreakfastBusinessA Division of Keystone Hospitality Property Development 

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download   Your B&B Elevator Pitch – 3 Things Every Owner Should Say 🔑 Whether you’re just starting or rebranding, your elevator pitch is not optional. This episode gives you a practical way to nail yours and attract guests who get you. ⏱️ Timeline: 00:00 – Welcome & why this matters 01:00 – What an elevator pitch is 02:30 – How to make yours pop 04:50 – The biggest pitch fails 07:00 – Fill-in-the-blank template 08:45 – Final thoughts & listener challenge  #B&Belevator pitch #BBMarketing #HospitalityTips #BedAndBreakfastOwners #BBSuccess  #BBBranding #MarketingForBnb #HospitalityBranding #BBLife #GuestExperienceMatters #BBTips   ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:https://bedsbreakfastsbusiness.com/2025/11/how-to-write-your-bb-elevator-pitch-098📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadYou’ll find more tools, templates, and scripts in the full course:👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfasthttps://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfastJoin one of our groupsLinkedIn — https://www.linkedin.com/groups/8892038/Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusinessSay hi on socialFacebook: https://www.facebook.com/bedsbreakfastbusiness/LinkedIn: https://www.linkedin.com/company/beds-breakfasts-businessInstagram — https://www.instagram.com/bedsbreakfastsandbusinessBlueSky — @bnbprotips.bsky.social‬‬‬Listen to The Hospitality Property School PODCAST herehttps://keystonehpd.com/bedbreakfastbusinesspodcastYouTubehttps://www.youtube.com/@BedBreakfastBusinessA Division of Keystone Hospitality Property Development 

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download  Creating a Seamless Departure—Last Impressions Matter Too Today, we focus on the goodbye—because it’s not just how your guests arrive that counts. In this episode, we dig into practical ways to improve the guest checkout process, boost repeat bookings, and get those golden 5-star reviews. This is the final impression that makes a lasting impact. 🕰 Timeline 00:00 – Episode intro 01:00 – The psychology of last impressions 03:00 – Clear checkout communication 05:00 – Making breakfast easy on departure day 07:30 – Adding personal touches guests remember 10:00 – Saying goodbye, even when you miss them 12:00 – Wrap-up & Mastering B&B Management Course  #GuestDeparture #bnbsuccess #guestexperience #checkouttips #hospitalityhacks #bnbmanagement #farewellmatters #seamlessdeparture #bedandbreakfastlife #bnbreviews  #hospitalitytips   ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:https://bedsbreakfastsbusiness.com/2025/11/how-can-you-make-your-guest-departure-feel-special-097📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadYou’ll find more tools, templates, and scripts in the full course:👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfasthttps://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfastJoin one of our groupsLinkedIn — https://www.linkedin.com/groups/8892038/Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusinessSay hi on socialFacebook: https://www.facebook.com/bedsbreakfastbusiness/LinkedIn: https://www.linkedin.com/company/beds-breakfasts-businessInstagram — https://www.instagram.com/bedsbreakfastsandbusinessBlueSky — @bnbprotips.bsky.social‬‬‬Listen to The Hospitality Property School PODCAST herehttps://keystonehpd.com/bedbreakfastbusinesspodcastYouTubehttps://www.youtube.com/@BedBreakfastBusinessA Division of Keystone Hospitality Property Development 

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download How to Add Personal Touches That Don’t Eat Up Your TimeRunning a B&B doesn’t mean running yourself ragged. In today’s episode, we break down the top ways to create warm, memorable moments for guests—without losing hours each week. From handwritten notes to pre-baked cookies and smart automations, this one’s packed with practical gold. 🎧 Tune in now and learn how to rotate guest experiences that feel personal, save time, and boost reviews. ⏱️ TIMESTAMPS 0:00 – Welcome + Episode Teaser 1:20 – What Makes a Touch “Personal”? 3:00 – The Power of Batch Notes 4:50 – QR Code Hacks 6:45 – Creating Atmosphere with Scent & Sound 9:00 – One Email to Rule Them All 12:00 – Weekly Rotation Calendar 14:00 – Final Thoughts + Takeaways    #GuestExperience #BedAndBreakfastTips #BnbOwners #HospitalityHacks #GuestExperience #SmartHospitality #BnbMarketing #TimeSavingTips #BnbLife #SmallBusinessHospitality #BnbAutomation   ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:https://bedsbreakfastsbusiness.com/2025/10/how-can-i-offer-a-personalised-guest-experience-without-burning-out-096📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadYou’ll find more tools, templates, and scripts in the full course:👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfasthttps://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfastJoin one of our groupsLinkedIn — https://www.linkedin.com/groups/8892038/Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusinessSay hi on socialFacebook: https://www.facebook.com/bedsbreakfastbusiness/LinkedIn: https://www.linkedin.com/company/beds-breakfasts-businessInstagram — https://www.instagram.com/bedsbreakfastsandbusinessBlueSky — @bnbprotips.bsky.social‬‬‬Listen to The Hospitality Property School PODCAST herehttps://keystonehpd.com/bedbreakfastbusinesspodcastYouTubehttps://www.youtube.com/@BedBreakfastBusinessA Division of Keystone Hospitality Property Development 

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download  Beyond Reviews: Using Guest Feedback to Shape Your Guest Experience Podcast/Episode Description & Timeline 00:00 – Welcome, and what counts beyond just reviews  02:00 – Methods to collect guest feedback (surveys, comment cards, conversations)  05:00 – Analysing feedback: trends, numbers, and stories  07:30 – Acting on feedback: small tweaks + staff involvement  09:30 – The “Feedback Focus Week” strategy you can use immediately  11:00 – How this links into B&B management best practices   #GuestFeedback #BBSatisfaction #HospitalityTips #SmallHotel #B&Blife #ServiceExcellence #GuestExperience #FeedbackMatters #BedAndBreakfast #ThankYouGuests   ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:https://bedsbreakfastsbusiness.com/2025/10/how-can-i-gather-guest-feedback-beyond-online-reviews-095📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadYou’ll find more tools, templates, and scripts in the full course:👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfasthttps://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfastJoin one of our groupsLinkedIn — https://www.linkedin.com/groups/8892038/Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusinessSay hi on socialFacebook: https://www.facebook.com/bedsbreakfastbusiness/LinkedIn: https://www.linkedin.com/company/beds-breakfasts-businessInstagram — https://www.instagram.com/bedsbreakfastsandbusinessBlueSky — @bnbprotips.bsky.social‬‬‬Listen to The Hospitality Property School PODCAST herehttps://keystonehpd.com/bedbreakfastbusinesspodcastYouTubehttps://www.youtube.com/@BedBreakfastBusinessA Division of Keystone Hospitality Property Development 

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download  When Guests Don’t Read the House Rules—What Next? You spent hours writing a lovely welcome book… but your guests clearly didn’t read it. What now? In this quick-fire episode, we chat about: Common reasons guests ignore rulesHow to reinforce expectations without sounding bossyOur top method for polite confrontationThe genius tip we wish we knew earlier In this episode, we cover:00:00 - Welcome & quick teaser00:30 - Why guests ignore rules (and how it’s not always malicious)01:20 - Best places to post reminders03:00 - Sandwich method for difficult conversations04:15 - Smart additions to your booking email06:00 - Avoiding passive-aggressive guest books07:30 - Creating systems instead of frustration09:15 - BONUS: The one rule tip that works every time10:00 - Wrap-up and next steps  #BBHouseRules #bnbtips #bedandbreakfastlife #guestetiquette #hospitalitymanagement  #bnbowners #airbnbrules #bnbhousemanual #bnbcheckinchecklist #houseguestproblems  #bnbhospitality   ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:https://bedsbreakfastsbusiness.com/2025/10/how-do-i-deal-with-guests-who-ignore-your-bb-house-rules-094📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadYou’ll find more tools, templates, and scripts in the full course:👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfasthttps://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfastJoin one of our groupsLinkedIn — https://www.linkedin.com/groups/8892038/Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusinessSay hi on socialFacebook: https://www.facebook.com/bedsbreakfastbusiness/LinkedIn: https://www.linkedin.com/company/beds-breakfasts-businessInstagram — https://www.instagram.com/bedsbreakfastsandbusinessBlueSky — @bnbprotips.bsky.social‬‬‬Listen to The Hospitality Property School PODCAST herehttps://keystonehpd.com/bedbreakfastbusinesspodcastYouTubehttps://www.youtube.com/@BedBreakfastBusinessA Division of Keystone Hospitality Property Development 

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download B&B Check-In Chaos? Fix It! Ever been caught scrubbing the loo while your next guest rings the bell—two hours early? This week on Bed, Breakfast & Business, we break down how to handle guest timing requests with grace, professionalism, and a little humour. 🎧 You’ll learn: What to say when guests overstayHow to implement self-check-inWhy charging for early access helps your bottom lineChapters:00:00 – Welcome & Subscribe01:10 – Why Timing Requests Are a Big Deal03:00 – Setting Clear Policies (Without Sounding Harsh)05:45 – Should You Charge for Early/Late Access?08:30 – Self Check-In Options That Work10:00 – Scripts to Use in Awkward Moments12:15 – Takeaways & What’s Next  #EarlyCheck-ins #bnbtips #guestmanagement #earlycheckin #latecheckout #bnboperations  #hospitalitylife #bedandbreakfastuk #bnbownerlife #smoothcheckin #bnbsuccess   ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:https://bedsbreakfastsbusiness.com/2025/10/how-to-handle-early-check-ins-without-losing-your-schedule-093📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadYou’ll find more tools, templates, and scripts in the full course:👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfasthttps://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfastJoin one of our groupsLinkedIn — https://www.linkedin.com/groups/8892038/Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusinessSay hi on socialFacebook: https://www.facebook.com/bedsbreakfastbusiness/LinkedIn: https://www.linkedin.com/company/beds-breakfasts-businessInstagram — https://www.instagram.com/bedsbreakfastsandbusinessBlueSky — @bnbprotips.bsky.social‬‬‬Listen to The Hospitality Property School PODCAST herehttps://keystonehpd.com/bedbreakfastbusinesspodcastYouTubehttps://www.youtube.com/@BedBreakfastBusinessA Division of Keystone Hospitality Property Development 

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download Episode #XX – Running a Pet-Friendly B&B Without the Chaos If your idea of a relaxing B&B doesn’t include mopping up paw prints and chasing Labradors off your guest beds—this episode’s for you. We explore how to turn your property into a haven for pet owners without scaring off the rest of your guests. Learn how to build smart pet policies, clean fast, and even use furry guests to boost off-season bookings. Whether you're dogged by the idea or excited to start, you’ll find practical, profitable tips inside. Timestamps: 0:00 - Welcome and intro 0:42 - Why go pet-friendly? 2:25 - Setting rules without sounding like Cruella 5:03 - Dog-friendly room designs 7:10 - Clean-up strategies and allergy solutions 9:55 - Marketing to pet parents 11:30 - Common mistakes to avoid 13:00 - Takeaways and wrap-up  #PetFriendlyBnB #DogLoversWelcome #BnBLife #HospitalityTips  #MasteringBnBManagement #BedAndBreakfastOwner #GuestExperienceMatters #TravelWithPets #BnBDesignTips #PetFriendlyTravel   ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:https://bedsbreakfastsbusiness.com/2025/09/running-a-pet-friendly-bb-without-the-chaos-092📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadYou’ll find more tools, templates, and scripts in the full course:👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfasthttps://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfastJoin one of our groupsLinkedIn — https://www.linkedin.com/groups/8892038/Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusinessSay hi on socialFacebook: https://www.facebook.com/bedsbreakfastbusiness/LinkedIn: https://www.linkedin.com/company/beds-breakfasts-businessInstagram — https://www.instagram.com/bedsbreakfastsandbusinessBlueSky — @bnbprotips.bsky.social‬‬‬Listen to The Hospitality Property School PODCAST herehttps://keystonehpd.com/bedbreakfastbusinesspodcastYouTubehttps://www.youtube.com/@BedBreakfastBusinessA Division of Keystone Hospitality Property Development 

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download  The Clean Sweep: Daily Hacks That Save Time Without Skimping on Shine This episode unpacks time-saving cleaning strategies for bed and breakfast owners who want spotless results without the 8-hour grind.  Timeline: 00:00 – Introduction01:50 – Why Daily Cleaning Needs a System04:15 – The 3-Zone Routine Explained07:00 – Room-by-Room Cleaning in 1010:30 – Laundry Time-Saver Tactics13:15 – Must-Have Tools for Speed15:45 – Visual Checklist = Game Changer17:00 – Listener Tips + Takeaways#B&B cleaning hacks #bnbcleaningtips #hospitalityhacks #dailycleaningroutine #bedandbreakfastowner #bbproductivity #bnbmanagement #bnbchecklist #roomturnovertips #hospitalitylife #cleaninghacks2025   ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:https://bedsbreakfastsbusiness.com/2025/09/time-saving-bb-cleaning-hacks-for-owners-091📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadYou’ll find more tools, templates, and scripts in the full course:👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfasthttps://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfastJoin one of our groupsLinkedIn — https://www.linkedin.com/groups/8892038/Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusinessSay hi on socialFacebook: https://www.facebook.com/bedsbreakfastbusiness/LinkedIn: https://www.linkedin.com/company/beds-breakfasts-businessInstagram — https://www.instagram.com/bedsbreakfastsandbusinessBlueSky — @bnbprotips.bsky.social‬‬‬Listen to The Hospitality Property School PODCAST herehttps://keystonehpd.com/bedbreakfastbusinesspodcastYouTubehttps://www.youtube.com/@BedBreakfastBusinessA Division of Keystone Hospitality Property Development 

📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-download  How to Serve Guests Who Crave Space (Without Being Rude) Not every guest wants a morning chat. In this episode, we explore how to serve space-loving, quiet-seeking, solo-travelling guests with grace and warmth. Learn how to spot the silent type, set up self-service areas, and create thoughtful design zones that speak volumes—without saying a word. 🕰️ Episode Timeline: 0:00 – Welcome 1:10 – Understanding the Quiet Guest 3:15 – Hospitality without the Hype 6:45 – Tips from the Mastering B&B Management Course 10:00 – Final Thoughts #QuietGuests #QuietHospitality #BBHostTips #IntrovertFriendly #PeacefulStays #SoloTravelersWelcome #BBDesignIdeas #RespectfulHosting #SilentService  #BBBusinessTips #HospitalityDoneRight   ⇒ TO READ OR LISTEN TO THIS EPISODE ON KEYSTONE HOSPITALITY PROPERTY DEVELOPMENT:https://bedsbreakfastsbusiness.com/2025/09/how-to-host-quiet-guests-who-dont-want-to-chat-090📘 Grab your copy of the “Your B&B Starter Blueprint”!https://bedsbreakfastsbusiness.com/your-bb-starter-blueprint-pdf-downloadYou’ll find more tools, templates, and scripts in the full course:👉 Mastering B&B Management: Comprehensive Guide to Starting, Running, & Growing Your Bed & Breakfasthttps://courses.keystonehospitalitydevelopment.com/course/mastering-bb-management-comprehensive-guide-to-starting-running-and-growing-your-bed-breakfastJoin one of our groupsLinkedIn — https://www.linkedin.com/groups/8892038/Facebook — https://www.facebook.com/groups/bedbreakfastbusinesshttps://www.facebook.com/groups/bedbreakfastbusinessSay hi on socialFacebook: https://www.facebook.com/bedsbreakfastbusiness/LinkedIn: https://www.linkedin.com/company/beds-breakfasts-businessInstagram — https://www.instagram.com/bedsbreakfastsandbusinessBlueSky — @bnbprotips.bsky.social‬‬‬Listen to The Hospitality Property School PODCAST herehttps://keystonehpd.com/bedbreakfastbusinesspodcastYouTubehttps://www.youtube.com/@BedBreakfastBusinessA Division of Keystone Hospitality Property Development