The Shift

In this episode Trisha interviews Monique Toohey a Psychologist who is also a certified CQ Facilitator. Monique shares her story of shifting in her awareness of culture and in her beliefs and experiences from being a part of the dominant culture to being a part of both the dominant and a minority culture. These experiences prepared Monique to approach mental health with clients from many different backgrounds with curiosity and deep caring about the people she is working with. The challenges for mental health professionals in a multicultural community are raised with both acknowledging the need for cultural intelligence in the profession. There is also an interesting discussion on the difference between cultural safety and cultural intelligence and the confusion that is sometimes created when people think of cultural safety.Please connect with Monique on LinkedIn and sign up for her free webinar on Cultural Intelligence in Mental Health Care and / or go deeper with her 2 Day training course.

In this episode Trisha reviews some of the key themes to emerge from the past five interviews identifying repeated themes in people's moments of shift. Her goal is to help us recall the key elements that people shared and suggest some aspects we can learn from, as we endeavour to help ourselves or others see things from different perspectives. The Thinking Routines that are referenced are available on the Project Zero website here.

In this episode, Trisha interviews Loren Rosario-Maldonado who was part of Trisha’s mastermind group in CQ Fellows 2023. Loren is a Keynote speaker and the award-winning author of “Becoming The Change: The Power of Cultural Intelligence”. In the keynotes and her book, she shares her knowledge and experience drawing on years of global team leadership and HR knowledge and her research and current PhD studies. Trisha and Loren discuss the shifts that Loren went through in understanding her own cultural influences, which she shares in her book and the preparation she puts into her keynotes to support the audience in their shifts. You can learn more about Loren and her work on her website, connect with her on LinkedIn and buy her book.

In this episode Trisha interviews Dawn Bryan, a global leader with over 30 years of experience. Dawn speaks about her early experiences while working in Ethiopia, her experience of leading a global virtual volunteer Board of an award winning organisation, and her more recent work leading the Global Practice at the consulting firm, The Kaleidoscope Group. Global leaders face unique challenges. Dawn speaks about some of the ways Kaleidoscope Group works to develop empowered leaders to meet those challenges. If you would like to connect with Dawn on Linked In, please reach out to her here And if you would like to receive the special discount on the Empowered Leaders Training that she spoke about, just email and ask.

In this episode Trisha discusses recent tragic events in Sydney. She describes people’s reactions and the different perspectives people took. Looking through the lens of learnings from earlier episodes Trisha considers people’s responses. She reflects on the impact of such events on individuals, groups and society and the impact that has on people at work. She encourages all who are working with people, caring for others, to alsoe take care of ourselves in challenging times.If you want to reach out to Trisha connect with her on Linked in here In Australia, support is available at Beyond Blue on 1300 22 4636, Lifeline on 13 11 14,  13YARN: 13 92 76 and Global helplines can be found here https://findahelpline.com/i/iasp

This week Trisha sits down (IN PERSON! - sorry for the sound quality) with Tim Barrett the head of Saint Andrews Institute of Learning in Noosa, Australia to discuss how he's helping students recognise those moments of Shift and expanding their knowledge of cultural intelligence. They discussed techniques teachers use to help students develop empathy and to think differently in the learning processes. Tim referenced Project Zero and visible thinking routines from Harvard University and spoke about how he uses these tools in designing learning experiences including an e-learning Cultural Intelligence course he has designed for students. Tim is inspired by young people and sees hope in what they bring to the world now and for the future. If you want to learn more about Tim and his work you can follow or connect with him on Linked In.

In this episode, Trisha speaks with Greg Dearsly, an Occupational Health and Safety Consultant AND a certified Cultural Intelligence Facilitator. Greg lives and works in Aotearoa New Zealand.They speak about the impact of culture on safety at work and the need for Health and Safety Professionals to have a strong people focus and high cultural intelligence.Greg shares sobering statistics about the impact of poor workplace health and safety in New Zealand and his passion to respectfully reach everyone within a workplace to improve that. And reaching everyone with respect means understanding where they are coming from, the languages and cultures they live within, and how aspects such as neurodiversity shape how people show up at work. And that needs cultural intelligence!To increase that capability Greg has started a podcast – The Culturally Intelligent Safety Professional. Check it out on Spotify and IHeart Radio Connect with Greg on LinkedIn to have a great discussion about these issues at work

In this episode Trisha interviews Tanya Crossman. Tanya is the Director of Research and International Education at TCK Training, and also offers intercultural consulting and coaching services. She has lived in four countries, and has nearly two decades of experience working with Third Culture Kids and international families.They discuss TCKs -Third Culture Kids -and their experience of living in other cultures and how their perspectives of that culture are often different to their parents. Tanya’s research into TCKs and their identity formation and the shifts they make as the develop their own awareness are illustrated with her own experiences. Tanya is the author of Misunderstood: The Impact of Growing Up Overseas in the 21st Century and the upcoming Thongs or Flip-Flops? Australian kids overseas and what comes next. You can connect with Tanya on Linked In and Instagram

This week's episode is one with giveaways so listen to learn how you can win!Now that's a Shift! 😃

In this episode, Trisha practices the reflection that so many of our guests have spoken about. Reviewing the past three episodes and finding the repeated themes and outstanding ideas and highlighting them will enable us all to adopt these strategies and use them to help others. Despite real differences in their expertise and their experiences, there are similar lessons we can learn from these past three episodes in how to increase our CQ Strategy - our Cultural Awareness. If you have noticed repeated themes we'd love to hear your thoughts. Please reach out on LinkedIn to discuss this further. You can follow or connect with Trisha here

In this episode, Trisha speaks with Grace Boker Mungkaje a Forensic Auditor from Papua New Guinea. Grace speaks about growing up as a Third Culture Kid (TCK) in the USA, returning to PNG and making cultural shifts as she was selected for opportunities and scholarships around the world. Her awareness of the need for cultural shifts began young as she was told not to climb the trees in her village in PNG after returning from the USA. We also speak about the need for Auditors to have cultural intelligence in their work as they build bridges across organisational cultures.Grace's global moves included relocating to Australia where she met Trisha - then as she was awarded a Chevening Scholarship, completing a Masters Degree in Forensic Audit and Accounting she moved to Wales. Later she was selected to be a part of the Young Pacific Leaders group an Australian award– and then more recently selected to be a part of the US Professional Fellows program where she went and worked in the USA.  You can connect with Grace on LinkedIn especially if you want to learn more about her work supporting people in their scholarship applications. If you want to learn more about TCK's from Tanya Crossman, the resources on her website and in her books are a great place to begin.

Trisha speaks with Sarah Black, a global communications consultant, trainer and podcaster with over thirty years of communications experience - who has also recently completed her CQ Facilitator training. Sarah brings a Northern Irish perspective to Shifts, mixed with influences from Norway, the USA and the UK - all places where she has lived and worked for some years. We talk about how good Communications can create Shifts within people and why she believes all Communications professionals need Cultural Intelligence (CQ). To learn more connect with Sarah on LinkedIn Sign up for her Newsletter and listen to her podcast - A Quick Dip.

In this episode, Trisha speaks with Dr Mark Williams, a neuroscientist with over 25 years of experience conducting behavioural and brain imaging research focusing on our social skills. What makes us form in-groups and out-groups? How can we shift out of those biases? Mark's knowledge, ability to put complex neuroscience into easy-to-understand language, and optimism and hope for us as people will inspire and encourage us. To learn more about his work check out his website, and his book and follow him on LinkedIn

In this episode, Trisha is practising what each of her guests has suggested in different ways. She reflects on the learning so far, drawing threads from David Livermore's Episode 4 CQ Strategy Where Shifts Happen and taking those threads through Mariette Rups-Donnelley's Episode 5 An Actor's Perspective and then again seeing those threads show up in Cath's Episode 6 Can the Body Help us Shift?Despite real differences in their approaches, there are also similar lessons we can learn from these episodes in how to increase our CQ Strategy - our Cultural Awareness. If you have noticed repeated themes we'd love to hear your thoughts. Please reach out on LinkedIn to discuss this further. You can follow or connect with Trisha here

In this episode, Trisha speaks with Cath Brew, a global LGBTQ+ consultant and coach who also works as a shamanic practitioner to help people become more aware of pain points in their lives. They speak about shifts she has made and how she helps people to become aware of their emotional state through becoming more aware of their physical sensations. Is this another technique that we can use to help us make mental shifts? Connect with Cath on LinkedIn and ask her to send her free resource to help guide your physical and emotional observations. You can learn about Cath's work as an LGBTQ+ Consultant and Coach here and about her work helping people heal from emotional pain here And connect with Trisha here to continue the conversation about cultural intelligence, cultural metacognition and making mental shifts.

In this episode, Trisha speaks with Mariette Rups Donnelly. Mariette is a 'triple threat' actor, singer and dancer who now works as a presentation coach helping clients in the corporate world to increase their presence and make their presentations more effective. As an actor, she had to constantly make shifts into the mindsets of different characters. As a coach of actors, she needed to help others do the same. This episode looks at supporting shifts in our thinking from a very different perspective. We hope the difference sparks new thinking for you. You can follow or connect with Mariette on LinkedIn hereAnd if you want to make some comments or give feedback connect with Trisha here

If you haven't listened to Part 1 with David you may like to check it out. In this episode David and Trisha discuss how we can increase CQ Strategy by gaining metacognitive awareness. They discuss some ways of doing that touching on reflection and journaling. They talk about unhelpful dogmas and instead trying to find a way to reflect that suits you and your styles. Cultural interpreters, the importance of awareness of your own culture and how it shapes your gut responses, mindfulness – all ways mentioned to increase our awareness. Experiencing another culture – through travel or through growing up in a different culture – can also enable us to have heightened awareness.Using tools such as IAT or a values inventory and checking the results with others around us can increase our awareness of self and how we come across to others. The Five Whys is a proven strategy for increasing awareness.Harvard Implicit Association Test (IAT)Five Whys David also describes a perspective taking exercise and refers to the work of Adam Galinsky Trisha’s Guided Journal for Adapting to Life Overseas – Finding Home Abroad – ebook hereOnce again discussing a personal shift for David enhances our understanding of how we grow our metacognitive awareness in real life situations.  

This is a holiday reflection episode. Trisha takes us through some patterns that can be seen between David Livermore's episode and the introductory episode where Trisha shares her own story of shift. Listen in to pick up some critical learning to increase your cultural intelligence

In this episode, Trisha interviews David Livermore, a true expert in the field of cultural intelligence (CQ). They discuss cultural intelligence - what it is and how it relates to the Shift. On the way, they talk about Dave's experiences of a culture he loves and a moment of shift he has experienced. You can follow or connect with Dave on LinkedIn here, or explore his website here. You can find links to all the books he has written here, and the book Trisha quoted from - Leading with Cultural Intelligence is featured here where you can download a sample chapter.To learn more about Cultural Intelligence, you can explore the CQ Centre resources here or the research here.Please connect with Trisha via LinkedIn.

In this episode, Trisha discusses Moments of Shift and why they are important for developing Cultural Intelligence (CQ). She describes an example in her life when she experienced a mental shift. Part of her mental shift was an awareness of her cultural value of individualism and how that value and her practices related to that value might appear selfish to someone from a collective culture. You can learn more about individualism and collectivism here