Claim OwnershipInsurTech Geek Podcast
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A bi-weekly interview series highlighting the technology that is shaping the future of insurance and exploring how industry leaders are leveraging technology to grow their businesses.
171 Episodes
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Hosts James Benham & Rob Galbraith are joined by Dominique Roudaut from Dai-ichi Life Holdings, inc. Dominique joins us to discuss how his global experience across AIG, Chubb, Hannover Re, and now Dai-Ichi has shaped his perspective on the future of insurance. Drawing on deep expertise in underwriting, strategy, and innovation, Dominique shares insights on how insurers are responding to climate-driven risk, leveraging emerging technologies, and collaborating across ecosystems to build more sustainable and resilient insurance solutions.This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ CompVisit 👉 https://terra.insure to learn moreFind us on social media! We're on LinkedIn, Twitter, and Instagram; or follow James on Twitter! Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
As 2025 wraps up, James Benham & Rob Galbraith reunite in a special episode of the InsurTech Geek Podcast to reflect on a transformative year in the insurance technology space. With AI moving from theory to production, cloud-native systems becoming the new standard, and user adoption still presenting real challenges, this episode offers deep insights into what defined the past year—and what to expect in 2026. This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ CompVisit 👉 https://terra.insure to learn moreFind us on social media! We're on LinkedIn, Twitter, and Instagram; or follow James on Twitter! Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Andrew Bate from VelarisRe. Andrew shares his perspective on how insurance is evolving to better protect the modern hospitality industry. From emerging technologies to shifting guest expectations, Andrew offers insights on building trust, managing risk, and creating safer travel experiences.This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ CompVisit 👉 https://terra.insure to learn moreFind us on social media! We're on LinkedIn, Twitter, and Instagram; or follow James on Twitter! Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Host James Benham is joined by David Bell from ALPS. David shares his expertise in driving innovation at the nation’s largest lawyers’ malpractice insurer. Discover how insurers in legal malpractice and P&C are rethinking risk, driving innovation, and shaping the next decade of change.This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ CompVisit 👉 https://terra.insure to learn moreFind us on social media! We're on LinkedIn, Twitter, and Instagram; or follow James on Twitter! Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Host James Benham is joined by Steve Kappel from Safety National. Steve takes us inside the CIO’s lens on data, AI, and industry change. Discover why innovation from within matters, how global strategy conversations shape technology leadership, and why educating the industry on AI and data has never been more important.James Benham: https://www.linkedin.com/in/jbenhamSteve Kappel: https://www.linkedin.com/in/stevekappel/Safety National: http://www.safetynational.com/This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ CompVisit 👉 https://terra.insure to learn moreFind us on social media!LinkedIn: https://www.linkedin.com/showcase/insuretechgeek/Twitter: https://twitter.com/InsurtechGeekInstagram: https://www.instagram.com/insurtechgeek/Follow James on Twitter: https://twitter.com/jamesmbenhamSubscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Matt Crum from Frank Winston Crum Insurance. Matt shares his expertise leading with purpose in insurance. Discover how leaders can tackle industry challenges, strengthen workplace culture, leverage technology like AI, and prepare for the future of work.This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ CompVisit 👉 https://terra.insure to learn moreFind us on social media! We're on LinkedIn, Twitter, and Instagram; or follow James on Twitter! Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Stan Smith from Gradient AI. Stan shares his expertise in advancing workers’ comp through AI partnerships and predictive intelligence. Discover how Gradient’s partnership with Terra gives adjusters earlier insight into high-risk claims, reduces costs, and improves outcomes for injured workers.This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ CompVisit 👉 https://terra.insure to learn moreFind us on social media! We're on LinkedIn, Twitter, and Instagram; or follow James on Twitter! Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Dean Fadel from Ohio Insurance Institute. Dean shares his expertise in connecting policy, people, and progress in the insurance industry. Discover why he believes insurance is in everything, everywhere, all the time, and how that perspective should influence innovation, public understanding, and the role of policy in shaping the industry's future.This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ CompVisit 👉 https://terra.insure to learn moreFind us on social media! We're on LinkedIn, Twitter, and Instagram; or follow James on Twitter! Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Frank A. Schmid from Gen Re. Frank shares his expertise on the intuition behind generative AI. Discover how this emerging technology continues to reshape insurance decision-making, why narrative still matters, and what insurers can do to prepare for an AI-driven future.This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ CompVisit 👉 https://terra.insure to learn moreFind us on social media! We're on LinkedIn, Twitter, and Instagram; or follow James on Twitter! Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Denise Olson from K2 Insurance Services, LLC. Denise shares her expertise on how analytics is rewriting underwriting. Discover how data is transforming risk evaluation, streamlining claims forecasting, and shaping the future role of the underwriter across diverse insurance programs. This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ CompVisit 👉 https://terra.insure to learn moreFind us on social media! We're on LinkedIn, Twitter, and Instagram; or follow James on Twitter! Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Brett Fulmer from Newport Beach Insurance Center LLC and Skyway Underwriters. Brett shares his expertise on how tech is powering the modern agent in licensing, launching and leveling up. Discover how digital tools are helping accelerate early success and reshaping what it takes to break into the insurance industry today. This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ CompVisit 👉 https://terra.insure to learn moreFind us on social media! We're on LinkedIn, Twitter, and Instagram; or follow James on Twitter! Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Chris Griffith from American Coastal and Skyway Underwriters. Chris shares his expertise on going from the help desk to the executives desk. Discover how strong execution, smart frameworks, and leadership drive innovation without compromising quality or compliance.This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ CompVisit 👉 https://terra.insure to learn moreFind us on social media! We're on LinkedIn, Twitter, and Instagram; or follow James on Twitter! Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Host James Benham is joined by Jason Gross from TruStage. Jason shares his expertise on rethinking enrollment from the strategy seat. Discover how emerging technologies are reducing friction in the enrollment process, and how those improvements connect to larger goals like access, equity, and long-term customer value.This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ CompVisit 👉 https://terra.insure to learn moreFind us on social media! We're on LinkedIn, Twitter, and Instagram; or follow James on Twitter! Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Preetha Sekharan from Unum. Preetha shares her expertise on why identifying the right pain points is key to AI success. Discover how to pinpoint the most impactful AI use cases, gain buy-in from stakeholders, and navigate the challenges of implementing AI in insurance.This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ CompVisit 👉 https://terra.insure to learn moreFind us on social media! We're on LinkedIn, Twitter, and Instagram; or follow James on Twitter! Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Bobbie Collies from Coterie Insurance. Bobbie shares her expertise on intrapreneurship and disrupting insurance from within. Discover how to turn innovation into real change, leverage technology and data, and drive meaningful impact in the future of insurance.This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ CompVisit 👉 https://terra.insure to learn moreFind us on social media! We're on LinkedIn, Twitter, and Instagram; or follow James on Twitter! Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham &Rob Galbraith are joined by Matthew Monson from The Monson Law Firm, LLC. Matthew shares his expertise and insights on the unethical practices threatening insurance claims. Discover the emerging legal trends, regulatory challenges, and technological advancements shaping the future of fair claims handling.This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ CompVisit 👉 https://terra.insure to learn moreFind us on social media! We're onLinkedIn, Twitter, and Instagram; or follow James onTwitter! Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Dr. Daniel Carlin from JobSiteCare. Dr. Carlin shares his expertise and insights on telemedicine, technology, and the future of care. Discover how his innovative concierge telemedicine model is transforming workers’ compensation, improving injury outcomes, and shaping the future of workplace safety with cutting-edge technology.
This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ Comp
Visit 👉 https://terra.insure to learn more
Find us on social media! We're on LinkedIn, Twitter, and Instagram; or follow James on Twitter!
Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Ramona Tanabe from Workers Compensation Research Institute (WCRI). Ramona shares his expertise and insights from the nation’s largest workers’ comp research database. Discover how WCRI’s innovative research is shaping the future of workers’ compensation, addressing key challenges, and driving data-informed decisions across the industry.
This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ Comp
Visit 👉 https://terra.insure to learn more
Find us on social media! We're on LinkedIn, Twitter, and Instagram; or follow James on Twitter!
Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
Hosts James Benham & Rob Galbraith are joined by Rohan Malhotra from Roadzen. Rohan shares his expertise and insights on building the next generation of auto insurance with AI. Learn how Roadzen is leveraging advanced AI to make auto insurance fairer, safer, and more accessible for all drivers.
This Episode is sponsored by JBKnowledge, Technology Solutions for Insurance & Risk Management
Find us on social media! We're on LinkedIn, Twitter, and Instagram; or follow James on Twitter!
Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
In this Year-In-Review episode, hosts James Benham & Rob Galbraith go back to everything discussed, learned and the most important innovations and insights discovered with our guests during 2024.
This Episode is sponsored by Terra, the Next Generation Claims and Policy Software for Workers’ Comp.
Find us on social media! We're on LinkedIn, Twitter, and Instagram; or follow James on Twitter!
Subscribe, rate, and comment. As always, Enjoy the Ride & Geek Out!
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