The People Work Podcast: Creating workplaces with fewer people problems and better bottom lines

Shane Jacob drove 800 miles round trip to his 40th class reunion at Pleasant Grove High School. On the drive home he asked why people do things like that. The answer is connection, belonging, importance, and significance.In this episode, Shane shares what it takes to create a workplace where people want to be. A paycheck is not the only reason people come to work. When leaders listen and honor people's perspective, people stay longer, are more loyal, and try harder. Shane says it can be measured in dollars.Why would you take time out of your day to listen to this podcast?Hear:Why a paycheck is not the only reason people come to work or stay.How listening can be measured in dollars.Why The goal is not simply getting people to come back. The goal is creating a workplace where people want to be.If you're responsible for people, think about your own team.Do they want to come back tomorrow?

What is the main principle of The Worth Work System? It is Judge the Work and Protect the Person. In this Episode, Shane Jacob talks about what each part means and how they work together.Judging the work never ends, because nobody does the job perfect. Protecting the person means we respect human beings, no matter what they do. Shane explains the Separation Skill, why standards stay up, why consequences stay, and what to do when you are disrespectful. No matter what you do or don't do, we like you anyway.In this Episode you will Discover:The three cinnamon rolls, and what they say about being a person on this earthWhy protecting someone’s worth doesn’t mean protecting them from consequencesThe hidden cost of making a person’s behavior a judgment of who they are

Shane Jacob just got back from the IFA trade show in Layton, Utah, where about 200 vendors filled aisle after aisle. He came away with two observations that seemed completely different and turned out to be the same lesson.Three vendors suggested he bypass the association that paid for the whole event and buy direct, so they could both make a little more money. And all over the show floor, people were tired, talking about themselves instead of the customer, and just trying to get through the day.Neither one of those choices changes your value. Your value is already 100% and nothing you do or don't do can change it. But both of them change what your brain believes about your value, and what you believe about yourself has an enormous impact on the results you create.In this episode Shane talks about giving more than you take. Not because it changes your value, but because of what choosing to live that way can teach you to believe about yourself.In this episode you will discover:· When you violate your own values, your brain knows it, and the small gain starts looking pathetic next to what you're teaching yourself· Your actions don't determine your worth, but they do influence what you believe about your worth· Why "What's in it for me?" may be the wrong question

Change is part of business. AI is changing businesses. Companies grow. Markets change. People change. Leadership changes. Reorganizations happen. Companies merge and get acquired.You can't eliminate change.But change can bring out the worst in people.In this episode, Shane Jacob explains what happens when workplace change creates uncertainty, resistance, distraction, lost productivity, and turnover. He also looks at what happens to leaders under the pressure of keeping the company performing while their people are questioning what is happening and whether they can trust leadership.The answer isn't trying to make change disappear.The answer is building trust before change arrives.Shane explains why the relationship that exists before the change matters so much, why telling people to "trust us" isn't enough, and what it means to Judge the Work. Protect the Person.Through The Worth Work System, leaders can make the difficult decisions they have to make while continuing to treat people with respect and hold them in high regard.When trust already exists, change is easier on employees, easier on leaders, and better for the company.Change is coming.The question is: What level of trust will exist between you and your people when it does?

How The Worth Work System Saves Hours of Lost Time Every WeekWorkplace conflict costs more time than most leaders realize 34 minutes per act of incivility, up to six days per disciplinary case. Shane Jacob breaks down a real example from his own company, where a written warning could have cost days of lost productivity but instead cost about two hours, because the foundation of trust was already in place. He explains why written warnings feel so personal, what it takes to build a high-trust relationship, and why The Worth Work System's biggest benefit isn't culture it's time.In this episode, Shane Jacob takes a hard look at how much time and money people problems can cost a company.What you will Discover:How fear increases the cost of time and why that quickly becomes a cost in dollarsHow defensiveness turns one performance problem into a productivity problem for an entire teamHow to get time back so you can get work done