DiscoverThe People Work Podcast: Creating workplaces with fewer people problems and better bottom lines
The People Work Podcast: Creating workplaces with fewer people problems and better bottom lines
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The People Work Podcast: Creating workplaces with fewer people problems and better bottom lines

Author: Shane Jacob

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In The How People Work Podcast, Shane Jacob breaks down why people problems show up at work and what to do about them so performance actually improves.

If you’ve ever walked away from a conversation and thought, “That didn’t fix anything,” this is for you. If the same issue keeps coming back, there’s a reason. This will show you what’s happening and how to handle it so the work actually changes.

Most teams don’t struggle because people are incapable. They struggle because performance isn’t being addressed in a way that leads to change. A problem shows up, a conversation happens, and the work stays the same. So the issue comes back again.

That costs time, money, and results.

This podcast is about fixing that.

Shane teaches a practical way to handle people and performance that separates the person from their behavior so you can address the work clearly and directly. When that changes, conversations lead to better work, accountability becomes consistent, and teams produce more without constant management.

If you’re a business owner, executive, or team leader dealing with performance issues, conflict, or inconsistency, this podcast will show you a better way to handle it.

Fewer people problems. Better results.

Learn more at https://www.shanejacob.com/

128 Episodes
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Shane Jacob just got back from the IFA trade show in Layton, Utah, where about 200 vendors filled aisle after aisle. He came away with two observations that seemed completely different and turned out to be the same lesson.Three vendors suggested he bypass the association that paid for the whole event and buy direct, so they could both make a little more money. And all over the show floor, people were tired, talking about themselves instead of the customer, and just trying to get through the day.Neither one of those choices changes your value. Your value is already 100% and nothing you do or don't do can change it. But both of them change what your brain believes about your value, and what you believe about yourself has an enormous impact on the results you create.In this episode Shane talks about giving more than you take. Not because it changes your value, but because of what choosing to live that way can teach you to believe about yourself.In this episode you will discover:· When you violate your own values, your brain knows it, and the small gain starts looking pathetic next to what you're teaching yourself· Your actions don't determine your worth, but they do influence what you believe about your worth· Why "What's in it for me?" may be the wrong question
Change is part of business. AI is changing businesses. Companies grow. Markets change. People change. Leadership changes. Reorganizations happen. Companies merge and get acquired.You can't eliminate change.But change can bring out the worst in people.In this episode, Shane Jacob explains what happens when workplace change creates uncertainty, resistance, distraction, lost productivity, and turnover. He also looks at what happens to leaders under the pressure of keeping the company performing while their people are questioning what is happening and whether they can trust leadership.The answer isn't trying to make change disappear.The answer is building trust before change arrives.Shane explains why the relationship that exists before the change matters so much, why telling people to "trust us" isn't enough, and what it means to Judge the Work. Protect the Person.Through The Worth Work System, leaders can make the difficult decisions they have to make while continuing to treat people with respect and hold them in high regard.When trust already exists, change is easier on employees, easier on leaders, and better for the company.Change is coming.The question is: What level of trust will exist between you and your people when it does?
How The Worth Work System Saves Hours of Lost Time Every WeekWorkplace conflict costs more time than most leaders realize 34 minutes per act of incivility, up to six days per disciplinary case. Shane Jacob breaks down a real example from his own company, where a written warning could have cost days of lost productivity but instead cost about two hours, because the foundation of trust was already in place. He explains why written warnings feel so personal, what it takes to build a high-trust relationship, and why The Worth Work System's biggest benefit isn't culture it's time.In this episode, Shane Jacob takes a hard look at how much time and money people problems can cost a company.What you will Discover:How fear increases the cost of time and why that quickly becomes a cost in dollarsHow defensiveness turns one performance problem into a productivity problem for an entire teamHow to get time back so you can get work done
Where I'm Coming From

Where I'm Coming From

2026-08-2738:26

In this episode, Shane gets personal.He explains how three major parts of his experience shaped what he teaches today. He starts with prison, the decisions that got him there, poor self-image, and the cycle of thoughts, feelings, and behavior that followed.Then he talks about more than 30 years with horses. Training them. Shoeing them. Showing them. Learning from them.This is not theory disconnected from real life.It is the context behind Shane's work on beliefs, behavior, leadership, trust, relationships, and workplace culture.If you want to understand where Shane is coming from before you hear what he teaches, start here.
In this episode Shane shares what Leaders Should Look For When Hiring. If ten people meet the basic requirements and you have one job, what makes the difference?In this Episode you will Discover:The three things Shane looks for when he hires someoneWhy basic job requirements are only the starting pointHow to pick a high performerShane also shares a real example from Jacob Livestock involving a lost bale of hay and shows how a leader's response can determine whether an employee learns to hide problems or becomes willing to bring them forward.If you're hiring people, entering the workforce, or trying to become someone employers can trust, this episode will give you a different way to think about what actually matters.Your value is non-negotiable.
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