Speak by Design

What happens after the conflict is often more damaging than the conflict itself. Most of us retreat, replay the moment endlessly, or vent to the wrong people—quietly eroding trust and making repair feel impossible. In this episode, you’ll learn how to bounce back stronger with simple mindset shifts, powerful self-talk, and a heart-to-heart approach that restores confidence and connection. Tune in to build real resilience for the toughest conversations at work.How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

When the disagreement happens, how do you show up? Are you frowning? Raising your voice? Or cowering? The difference between leaders who crumble and those who command calm isn’t temperament. It’s a practiced mindset. Conflict doesn’t have to drain you; it can define you. The most influential leaders turn tense moments into turning points. In this lesson, we explore how to rise above the heat and handle disagreement with ease. You’ll walk away thinking differently about conflict and maybe even proud when people disagree with you.Speak by Design University begins again January 1, 2026, with registration opening December 1. Join the waitlist now at speakbydesign.com/joinHosted on Ausha. See ausha.co/privacy-policy for more information.

How do great leaders create lasting communication habits? If you have followed all 50 lessons you are now wondering, "How do I take what I've learned and turn it into lasting change?" Start with believing the change is possible and then build your desire for change. Want to deliver clearer updates, craft more compelling stories, and exude confidence every time you speak. You’ll learn the proven steps to developing new communication habits—starting today—and hear inspiring stories of how others have elevated their skills.While this is the end of the lesson series; it’s the beginning of your practicum. Now, practice is required to create those new habits. ***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. If you register by December 31st, you will receive the full Anniversary plan in its entirety and the discounts. Hosted on Ausha. See ausha.co/privacy-policy for more information.

How do you define a great coach? Is it someone who simply listens, or someone who motivates, guides, and teaches with clarity? In this lesson, we unpack the art of coaching—an essential skill for everyone, regardless of their role. Whether you're managing a team, working across departments, or guiding a peer, coaching is your chance to inspire growth and impact at every level.Join us as we explore the five pivotal coaching moments in professional relationships. From establishing rapport to setting growth expectations, providing actionable feedback, and mastering the art of listening during vulnerable moments, this episode is packed with practical strategies to elevate your coaching game. Learn how to transform your feedback into motivation, avoid common pitfalls, and design the future you want for yourself and those around you.Don’t miss this dynamic conversation—it’s time to coach with clarity and compassion.***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Did you know the best coach you'll ever have is already with you—every moment of every day? It’s you. We’ll show you how to master the art of self-coaching, turning that critical inner voice into your greatest cheerleader.Through real-world scenarios and actionable strategies, we dive into what it means to truly coach yourself. Learn how to replace self-doubt with confidence, move past mistakes with resilience, and develop the kind of nurturing inner dialogue that fuels growth. We’ll guide you through five transformative steps to quiet self-criticism, focus on progress, and unlock a stronger, more self-assured version of you.This is your moment to take control of your mindset and embrace the powerful leader within. Don’t miss this empowering episode—it’s time to become your own greatest coach.*****This is the last month to take advantage of the Anniversary Year discounts for Speak by Design University. We've designed an amazing array of lessons and trainings to grow your leadership communication skills.Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Coaching Great Writing as a Leadership SkillLeaders, here’s a reality check: the presentation may impress in the moment, but it’s the written word that endures. Your emails, memos, and documents are what people reference, share, and rely on long after the meeting is over. That’s why great leaders don’t just write well—they coach their teams to write with clarity, impact, and precision. In this episode, we’re giving you the tools to level up your own writing and guide your team to do the same.Discover how to master the 3S model of great writing: strategy, structure, and style. From crafting an outline that sets the foundation, to using vigorous language that eliminates fluff, we’re sharing actionable tips to make every word count. Whether you’re helping a team member refine their message or shaping a critical communication for your organization, these tips and tricks will transform the way you approach the written word. Tune in and learn how to create writing that’s clear, compelling, and built to last!***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Sharing communication pet peeves with co-workers strengthens relationships and elevates communication immediately. This does more than formal performance reviews! Do you know what gets under your skin when someone speaks or communicates? More importantly, do you know what gets under your audience's skin? In this lesson, we explore the fascinating—and sometimes hilarious—world of communication pet peeves. From overused buzzwords like "manifest" and "robust" to distracting filler words and emails longer than a smartphone screen, we explore how these quirks can derail connection and productivity. But here’s the twist: these pet peeves aren’t just nuisances; they’re opportunities for self-awareness and growth.Join us as we share real-life stories from leadership teams and explore how opening up about communication pet peeves can lead to stronger relationships, clearer messaging, and even a bit of team bonding. You’ll learn how to identify your own communication blind spots, give and receive constructive feedback, and turn those pesky pet peeves into a playful and productive tool for personal development. Don't miss this lighthearted yet transformative conversation—it might just change the way you communicate forever!***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Have you ever stopped to think about your own communication preferences? Do you expect email replies within hours? Do you prefer phone, video, email, or in person meetings? Or maybe you dread the ambiguous "check-in call" on your calendar? Here's the thing: unspoken preferences often lead to unnecessary friction and misunderstandings within teams.Leaders need to discuss communication styles with peers and team members openly—especially when working with new hires or cross-functional teams. You'll learn how small adjustments, like renaming meeting titles or sharing pre-reads in advance, can dramatically improve team dynamics and decision-making.Discover the questions every leader should ask to streamline communication and create a more collaborative, productive, and enjoyable workplace.Take this step to remove friction—your team will thank you.How you speak is how you lead. Want to study this with other leaders? Take a look at our 25th Anniversary Edition of Speak by Design University. Register by December 31st to partake in Your Most Powerful Year: www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

When you understand how power dynamics work, you can improve relationships around you immediately. This works at every level of the organization. Learn how to re-balance the power in one-on-one relationships. Maybe you need to give more power to your team members or take some power back. We will examine seven sources of power—from authority and expertise to charisma and knowledge of organizational goals—and learn how to assess and leverage them in your unique work relationships.We'll also explore common workplace politics and how to recognize when it’s not just a feeling but a real barrier. With practical insights on handling exclusion, feeling set up to fail, or lacking visibility, you'll learn to shift your mindset and take action. Whether it's building your own authority or helping your leader feel more empowered, this episode offers tools to reclaim control and foster stronger, more balanced connections in your professional life.*****How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Leaders, make your words count. Great leaders don’t clutter their speech with unnecessary descriptors or softening phrases. Instead, they use simple, clear language that sticks, crafting messages that are easily memorizable and impactful. In this episode, we delve into the art of choosing powerful words and positioning negative language to drive change without overwhelming your audience. Discover how to use language that inspires action and shapes culture.You'll learn how to identify phrases that weaken your message and replace them with assertive, forward-moving words. From avoiding "ly" adverbs and filler phrases to embracing bold verbs and positive language, this discussion explores the subtleties of leadership language. Tune in to transform your words into tools of influence and set a higher standard for yourself and those around you. Make every word count – your team and vision deserve it.***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Do you feel like your meetings are missing the mark? You're not alone! Do you want to design meetings that improve culture and drive better business results?In this lesson, you'll discover how to transform your gatherings into memorable, impactful experiences that people will actually enjoy—and remember for years to come. Through real-life stories of leaders who mastered the art of gathering, you'll learn how to foster connection, creativity, and collaboration among your team.We'll walk you through the three essential elements of a great meeting: thoughtful planning, interactive facilitation, and surprise factors. Whether you're hosting a brainstorming session, strategy meeting, or a cultural team-building event, this lesson will give you the tools to create gatherings that inspire action, strengthen relationships, and leave everyone talking long after it's over. Get ready to make your meetings the highlight of your team's week!***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Do you have disengaged colleagues? Maybe some apathetic folks? This lesson is about the leader's ability to empower their team to create the culture. It’s not about dictating the values and hoping the team falls in line. It's about empowering each team member to actively shape the culture they want to thrive in. You’ll hear real-life examples of how we’ve helped organizations and teams take ownership of their values, using simple yet profound exercises that spark motivation and align everyone toward a common vision.Wondering how you can move apathetic team members from passive to proactive? This lesson will equip you with practical strategies to foster engagement, drive ownership, and breathe new life into your team’s shared culture. Dive in and learn how you can make your team the change they wish to see.How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Unlock Your Team's Full Potential with Better CommunicationIn this lesson, learn how to increase team effectiveness through communication and deeper relationships. If you've ever wondered how to inspire your team to work better together, maintain momentum, and even accelerate their productivity, this lesson is for you. We’ll explore how improving the relationships between team members—and between you and your team—can dramatically impact overall performance. Strong team dynamics lead to greater collaboration, innovation, and an energized work culture.We’ll also cover strategies for overcoming common challenges, such as negative beliefs that create distance between peers. Learn how to change the way you think about your team to foster connection and trust, and how small actions, like introducing personal recognition and organizing meaningful team activities, can transform the way your team operates. Tune in to this episode to discover actionable insights for turning your team into a high-performing, cohesive unit!***How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Do you need to shine a brighter spotlight on your ideas and initiatives at work? To create real impact, you need to be seen and heard. In this lesson, we explore how to boost your professional presence and get the visibility your ideas deserve. Whether you’re looking for small, actionable tips or big, bold strategies, we’ve got you covered.Discover how to:Ask smart questions that put you on people’s radarStrengthen your physical presence to command attention in meetingsInitiate conversations that matter – and spark interest in your ideasShare your wins and ideas without sounding self-centeredLeverage special projects, podcasts, and panels to leave a lasting impressionIt’s not just about getting noticed – it’s about making sure your work and vision stand out. Listen in for practical, proven tips to start elevating your visibility today. 🌟Tune in now and take your career to the next level!****How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Earning a promotion requires meeting expectations AND standing out as the obvious choice. In this lesson, we explore what it truly takes to campaign for that next level. The first step? Understand the measuring stick—what does your organization expect for the next role, and how can you clearly demonstrate your impact? But beyond meeting expectations, we explore how you can create undeniable visibility by running a thoughtful, proactive campaign.This episode unpacks strategies for presenting yourself as a mature, confident leader, ready for the next challenge. We discuss the importance of calm communication, handling difficult questions gracefully, and delivering standout presentations that leave an impression. You'll learn how to build impactful stories that your sponsors and supervisors can share with senior leaders, creating a clear case for your readiness. Plus, we cover practical tips on everything from managing your wardrobe to showing up more visibly in your organization, ensuring you're always on their radar. Discover how to make your promotion campaign efficient, effective, and fun!****How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Want to improve your relationship with your leader? In this lesson, we share powerful tips that will help you build a stronger, more aligned connection with your leader. From shifting your mindset to offering solutions, these strategies can transform your professional dynamic.Learn how to communicate more openly, extend trust, and become a true partner. You’ll also discover how to offer encouragement and act like a consultant in problem-solving. Start building a better relationship with your boss today.****How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Ever feel like you've made a bad first impression, or perhaps yesterday's meeting just didn't go as planned? It's easy to dwell on past mistakes, but the key to growth is realizing that every day is a new opportunity for a fresh start. Learn practical strategies to rebuild your reputation at work and create lasting positive impressions. From mastering your first 30 words to refreshing your look and mindset, these actionable tips will help you take control of how you're perceived.Physically and mentally reset with small changes, such as opening up your body language, dialing up warmth, and matching the energy of your colleagues. This isn't about starting over completely but adjusting how you show up today. Tune in to discover six essential takeaways for making that all-important fresh start—because your most recent interaction matters more than you think.****How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

What is the foundation for every powerful and aligned team? Mission, Vision, and ValuesTeams need purpose. Your mission, vision, and values anchor your team’s efforts and help them see the bigger picture, especially when challenges arise. They provide clarity and direction, reminding everyone why their work is important.Tune in to discover:How to craft a compelling mission that is simple, memorable, and outcome-focused.Why refreshing your mission, vision, and values every few years keeps your team energized and aligned.The power of storytelling to bring your values to life and create deeper connections with your team.How to make these principles personal and use them in your own leadership journey.Mission, vision, and values aren’t just for companies—they’re essential tools for every leader who wants to create lasting impact.Learn how to turn these abstract concepts into powerful communication tools that will help you lead with purpose and clarity.****How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

When you’re leading a major change effort, keeping the energy high can be a challenge. Over time, enthusiasm wanes, productivity dips, and fatigue sets in. But what if you could turn that around and reignite the drive to succeed?In this lesson, we explore practical strategies to Increase Momentum in your team and projects. Whether it’s re-engaging a once-enthusiastic new hire, revitalizing a long-term initiative, or overcoming resistance and apathy, this episode is packed with actionable tips to get things moving again.You’ll discover how to create a powerful "north wind" to pull people back into the mission, monitor progress effectively, and celebrate wins in a way that keeps everyone motivated. Plus, we’ll dive into the importance of novelty, real-time encouragement, and introducing fresh objectives to keep your team engaged and productive.Lead your team to the finish line with renewed energy and focus.****How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.

Staying calm when the heat is on is not just a nice-to-have—it's essential. In this lesson, we explore one of the four pillars of gravitas: being poised under pressure. When chaos strikes or unexpected challenges arise, your ability to maintain grace and control can make all the difference.We’ll dive into what it means to be emotionally intelligent, decisive, and calm, even when things don’t go as planned. You’ll learn practical techniques to manage those natural but potentially disruptive emotions like anxiety, frustration, and overwhelm. Plus, we’ll share the best practices for keeping your composure, staying focused, and leading your team through tough situations.Lead by example on handling your stress better. Get ready to discover how to turn moments of high pressure into opportunities for growth and success.****How you speak is how you lead. Want to study this with other leaders? Take a look at www.speakbydesign.com/join. That's our leadership communication program that includes private, group, and self-paced learning for every learning style. Hosted on Ausha. See ausha.co/privacy-policy for more information.