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Hosted by top-performing estate agents David Warburton, Ian Storey and James Kendall.
The Complete Agent Podcast is your weekly inside track on building a smarter, more profitable estate agency.... without the fluff.
With over 60 years of combined experience, your hosts bring real-world strategies, proven marketing tactics, and honest conversations from the front lines of the UK property market.
Each episode delivers practical insights on winning premium listings, commanding five-figure fees, navigating market shifts, and building a brand that attracts the right clients. Whether you're an independent agent, self-employed, or scaling your own agency, this is the podcast you’ll wish you found sooner.
Direct mail, social media, mindset, market insight, and the systems we actually use - all laid bare.
Join the UK's most ambitious agents and start becoming a Complete Agent.
Join the Private Facebook Group here! - https://www.facebook.com/groups/911153513904767/
93 Episodes
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Send us a text In this high-energy episode of The Complete Agent Podcast, Dave Warburton, James Kendall, and Ian Storey are back together to talk shop — covering everything from off-market sales and overvaluations to buyer sourcing, direct mail wins, and advanced use of ChatGPT for valuations. They share what’s working right now in the mid-to-high-end market, the real conversations happening with sellers, and how to navigate fall-throughs and pricing pressures. There’s also a behind-the-s...
Send us a text In this episode of The Complete Agent Podcast, James Kendall and Ian Storey reflect on current sales performance, team accountability, and the power of professional communication in a changing market. They explore why taking time off can boost productivity, how structured morning meetings improve results, and the importance of giving clients honest pricing advice, even when it’s not what they want to hear. With insights into networking, team culture, and client engagement, th...
Send us a text In this episode of The Complete Agent Podcast, hosts Dave Warburton and James Kendall dive into the realities of operating in the high-value property market. From recent experiences in sales to shifting client sentiment, they explore what’s working, what’s changed, and how agents can adapt for success. The conversation covers effective pricing, clear communication, and how business structure impacts delivery — especially when selling premium homes. They also touch on marketin...
Send us a text In this episode of The Complete Agent Podcast, hosts Dave Warburton and Ian Storey reflect on their recent weeks in agency, sharing real-time insights into valuations, market trends, and the art of honest client communication. They dive into how agents should be preparing for a shifting landscape — from pricing challenges and upcoming budget announcements to what it really takes to engage clients effectively ahead of the next busy season. If you’re ready to sharpen your messagi...
Send us a text In this powerful episode of The Complete Agent Podcast, hosts Dave Warburton and James Kendall are joined by industry coach and thought leader Matt Giggs for an inspiring conversation on the mindset and strategies needed to thrive in modern estate agency. From the importance of personal development and mental preparation to the role of AI, personal branding, and coaching, this episode explores what it truly takes to future-proof your business. They discuss why understanding you...
Send us a text In this episode of The Complete Agent Podcast, the hosts unpack the realities of operating in today’s estate agency market. From pricing strategies and market insights to team structure, recruitment, and the potential impact of capital gains tax changes, this episode offers a full-spectrum view of the challenges and opportunities agents are facing right now. They share how a proactive mindset, smart business operations, and strong team dynamics can make all the difference, espe...
Send us a text In this episode of The Complete Agent Podcast, James Kendall and Ian Storey explore what it takes to thrive in today’s property market. From engaging buyers more effectively to valuing homes with precision, they discuss how proactive strategies, data-driven decision-making, and consistent marketing are helping agents succeed — even in a shifting landscape. The conversation also highlights the power of collaboration, agent community, and real-life success stories that prove ...
Send us a text In this episode of The Complete Agent Podcast, James Kendall, Ian Storey, and Simon Gates dive into the latest shifts in the property market, offering grounded insights from their week on the front line. They explore the impact of interest rates on buyer behaviour, the evolving approach to valuations, and the sales strategies that are cutting through in today’s climate. The conversation also focuses on the importance of strong client management, understanding buyer psychology, ...
Send us a text In this episode of The Complete Agent Podcast, Simon Gates joins Dave Warburton, Ian Storey, and James Kendall to break down what’s really happening in the property market right now and how smart agents are adapting. From managing buyer expectations to using silence as a powerful negotiation tool, this episode covers the strategies agents need to succeed in a more cautious and competitive market. The team discusses how continuous prospecting, pricing accuracy, and data-driven c...
Send us a text In this episode of The Complete Agent Podcast, Ian Storey and James Kendall sit down with Elaine Penhaul, founder of Lemon and Lime Interiors, to explore the powerful role home staging plays in today’s property market. From her unexpected leap from mathematician to interior design expert, Elaine shares how necessity became passion — and how her award-winning staging transforms luxury homes into irresistible listings. Discover why presentation matters more than ever, how sta...
Send us a text Check out the new Complete Agent Website - www.thecompleteagent.co.uk In this episode of The Complete Agent Podcast, hosts Dave Warburton, Ian Storey, and James Kendall share timely market insights and practical strategies for navigating today's estate agency landscape. The discussion covers everything from team communication to client relationships, with a sharp focus on pricing strategies, sales performance, and using data analysis to drive decision-making. They dive into how...
Send us a text A 4 minute snippet from Lucy Noonan on what your business is really worth!
Send us a text Check out the new Complete Agent Website - www.thecompleteagent.co.uk In this episode of The Complete Agent Podcast, host James Kendall and the team are joined by Lucy Noonan, founder of Atomic Consultancy, for an honest and insightful conversation on the real estate industry behind the scenes. Lucy shares her journey from sales negotiator to M&A expert, revealing what makes a business valuable — and what holds it back. The discussion covers the growing importance of lettin...
Send us a text In this episode of The Complete Agent Podcast, hosts Dave Warburton, Ian Storey, and James Kendall sit down with Ellie Rees, co-founder of Brickworks and a vocal advocate for change in the property industry. From her unexpected journey into estate agency via the fine arts world, Ellie shares how creativity, integrity, and a client-first approach have shaped Brickworks’ reputation. The conversation delves into the shifting expectations of buyers and sellers, the rising importa...
Send us a text In this Gold Moment, Hayley Dixon advises JK & David on a hack to complete your transactions quicker, focusing on the Memo of Sale.
Send us a text In this latest instalment of The Complete Agent Podcast, hosts David Warburton and James Kendall are joined by conveyancer Hayley Dixon for an in‑depth exploration of the conveyancing journey. They unpack the critical legal process behind property transactions, spotlighting common hurdles—from TA6/TA10 forms to septic tanks and deeds of variation. With real‑world examples, Hayley explains how compliance reports, title investigations and detailed memoranda of sale can prevent co...
Send us a text Check out the new Complete Agent Website - www.thecompleteagent.co.uk A few minutes of why home styling is paramount for premium estate agents. Join our private Facebook group - https://www.facebook.com/groups/911153513904767/
Send us a text In this episode of The Complete Agent Podcast, hosts James Kendall, Ian Storey, and Dave Warburton delve into the common frustrations of property chains, sharing real-life fall-throughs and the crucial role of communication in keeping sales on track. They’re joined by special guest James Warren from Off Main Solutions, who sheds light on the often-overlooked world of private drainage. From septic tanks and cesspits to sewage treatment plants, James breaks down what agents need ...
Send us a text Check out the new Complete Agent Website - www.thecompleteagent.co.uk 2 Minutes with David Warburton on why he chose to split his brand. Join our private Facebook group - https://www.facebook.com/groups/911153513904767/
Send us a text Check out the new Complete Agent Website - www.thecompleteagent.co.uk In this episode of The Complete Agent Podcast, hosts Dave Warburton, Ian Storey, and James Kendall dive into the realities of a shifting property market. They unpack their latest listings, explore innovative marketing tactics, and reflect on the challenges of accurate valuations. The conversation centres on client motivation, managing expectations, and the crucial role of clear, confident communication—es...
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