Claim Ownership"Wear Many Hats" Podcast
Subscribed: 2Played: 29
Subscribe
© Wear Many Hats Podcast
Description
Interviewing leading FM/Procurement sector specific executive business people to inspire the next generation of young professionals. Our objective is to share our guests' stories and experiences to help motivate and inspire others. Through 'Wear Many Hats' podcast, you will gain new perspectives, insights, and learn about strategies to develop your career in the FM/Procurement business.
143 Episodes
Reverse
Another great episode of the Wear Many Hats podcast.This time, we sit down with Graeme Steele, VP Global Corporate Real Estate & Workplace Services at QVC Group, to explore what it really takes to lead corporate real estate and workplace strategy at a global scale.Graeme shares his journey into senior leadership and reflects on managing international portfolios, aligning workplace strategy with brand and performance, and balancing operational excellence with long-term vision. He discusses the realities of leading large, distributed teams, navigating change, and delivering workplace environments that support both business growth and employee experience.A strategic and practical conversation for anyone working in corporate real estate, global workplace operations, or senior leadership roles.
Another great episode of the Wear Many Hats podcast.This time, we sit down with Elisa Chalier, Office Operations Manager at Rider Levett Bucknall, to explore her journey from hospitality into corporate office leadership.Elisa shares how starting out in customer-facing roles shaped her approach to service, detail, and team coordination — skills that now underpin her leadership in managing high-performing office environments. She reflects on the realities of running a busy London headquarters, balancing people, operations, and client experience, and the importance of adaptability in workplace management.We also discuss career progression, confidence, and how transferable skills from hospitality can build a strong foundation for success in corporate operations.A practical and inspiring conversation for anyone working in office management, workplace operations, facilities, or those building a career through hands-on experience.
Another insightful episode of the Wear Many Hats podcast.This time, we sit down with Gordon Phillips, Assistant Director, Strategic Estates at the House of Commons, to explore his remarkable journey from apprentice to senior estates leadership within one of the UK’s most high-profile and historic institutions.Gordon shares how starting his career through an apprenticeship route shaped his leadership approach, the lessons learned from working across NHS estates and major PFI hospital projects, and what it really takes to manage complex, politically sensitive environments.We discuss balancing heritage with modern infrastructure, leading teams under scrutiny, managing risk at scale, and the importance of communication in high-stakes public-sector estates.A thoughtful and practical conversation for anyone working in strategic estates, healthcare property, heritage assets, or public-sector leadership.
Another great episode of the Wear Many Hats podcast.This time, we sit down with Richard Godsell, Director of FM at The O2 Arena and AEG Europe, to explore his unique and inspiring journey from engineering apprentice and international DJ to leading facilities at one of the world’s most iconic entertainment venues.Richard shares how his early career in heavy industrial engineering and power generation shaped his technical foundation, before moving through hospitals, retail, energy centres, airports, and major infrastructure projects. He reflects on leading teams at Stansted Airport during COVID, managing complex, high-pressure environments, and what it takes to deliver world-class operations in venues hosting 20,000+ people a night.We also discuss leadership, resilience, progression, and how varied career experiences can build the skillset required to run one of Europe’s busiest arenas.A practical and inspiring conversation for anyone working in facilities management, live events, engineering, or large-scale venue operations.
Another great episode of the Wear Many Hats podcast.This time, we sit down with Alan Gilbert, Head of Facilities at the Honourable Society of the Middle Temple, to explore a remarkable career journey — from laying bricks as a teenager to leading facilities across one of London’s most historic estates.Alan shares how resilience, loyalty, and continuous learning shaped his path into senior FM leadership. He reflects on managing 43 buildings, preserving heritage assets dating back centuries, and balancing tradition with modern compliance, sustainability, and technology.From overseeing Grade I listed structures and restoration projects to mentoring the next generation of facilities professionals, Alan offers a grounded and inspiring perspective on what leadership really looks like in FM.A thoughtful and motivating conversation for anyone working in facilities management, heritage estates, property operations, or those building a long-term career in the industry.
Another insightful episode of the Wear Many Hats podcast.In this episode, we sit down with Megan O’Connell, Workplace Manager at Dun & Bradstreet, to explore what it really takes to manage workplace environments within a global data and analytics organisation.Megan shares her journey into workplace management, how her role has evolved alongside changing employee expectations, and the importance of creating spaces that genuinely support productivity, wellbeing, and business performance. She also discusses balancing operational delivery with strategic thinking, working across stakeholders, and adapting workplaces to meet the demands of hybrid working.A practical and honest conversation for anyone working in workplace management, facilities, corporate real estate, or people-focused roles within complex organisations.
Another great episode of the Wear Many Hats podcast.In this episode, we sit down with Adam Sandford, Real Estate Lead at Runway East, to explore his career journey and what it takes to scale real estate across a growing flexible workspace brand.Adam shares how his role has evolved within the flex sector, the realities of identifying and securing the right locations, and how real estate decisions directly impact operations, community, and long-term growth. He also discusses balancing speed with strategy, working closely with internal teams, and adapting to changing demand in the flexible workspace market.A practical and insightful conversation for anyone working in real estate, flexible workspace, property strategy, or growth-focused roles.
Another great episode of the Wear Many Hats podcast.This time, we sit down with Guy Douetil, Independent Management Consultant and Founder of GWD Advisors, to explore his remarkable career journey from starting as a surveyor to advising global corporations on their real estate strategies.Guy reflects on more than two decades at Cushman & Wakefield, his work across international markets, and how his role evolved from valuations into consulting, leadership, and helping major clients navigate complex global property portfolios. He also shares insights into career reinvention, building credibility, and starting his own advisory business.A thoughtful and insightful conversation for anyone interested in real estate strategy, consulting, career development, or global corporate property
In this episode of Wear Many Hats, we sit down with Jason Roseaman, Head of Facilities Management at Pay.UK, to explore what it really takes to lead FM within one of the UK’s most critical national infrastructures.Jason shares insights into managing facilities where reliability, resilience, and compliance are non-negotiable. He discusses the realities of operating in a high-risk, high-trust environment, balancing operational excellence with stakeholder expectations, and how FM plays a vital role in supporting the systems that keep the UK economy moving.We also dive into Jason’s leadership approach, how he builds trusted teams, and the lessons he’s learned navigating complex estates within financial and regulatory environments.A thoughtful conversation for anyone working in FM, property, infrastructure, or leadership roles where precision and accountability matter.
Another great episode of the Wear Many Hats podcast. This time, we sit down with Aline Levry, Workplace Manager at Pacific Life Re, to explore what it takes to lead workplace strategy within a global financial services organization. Aline shares her journey into workplace management, the realities of operating in a highly regulated environment, and how workplace teams support performance, wellbeing, and business continuity at scale. She discusses balancing people, place, and process, working with senior stakeholders, and adapting workplace strategies to meet evolving business needs. A practical and thoughtful conversation for anyone working in workplace, facilities, real estate, or operational leadership — particularly within financial and professional services.
Another inspiring episode of Season 2 of the Wear Many Hats podcast! This time, we’re joined by Ana Bernardo, Head of Operations at Work. Life, to explore her incredible journey from a background in Academia to leading operations at one of the UK’s most people-centric flexible workspace brands. Ana shares how her experience in service and community shaped her leadership style, what it takes to maintain culture across multiple locations, and how Work.Life continues to create spaces where people truly love to work. She also opens up about balancing growth with purpose, the evolution of hybrid working, and why authenticity remains key to workplace success. A thoughtful and energising conversation on leadership, people, and the heart behind great workspaces.
Another great episode of the Wear Many Hats podcast.In this episode, we’re joined by Martyn Jagger, Vice President – Capital & Facilities at HCA Healthcare UK, to explore what it takes to lead capital investment and facilities strategy within a complex healthcare environment.Martyn shares his experience of overseeing major capital programmes, maintaining safe and compliant healthcare buildings, and balancing long-term investment with day-to-day operational demands. We discuss how capital decisions directly impact patient care, the challenges of delivering projects in live hospital settings, and the importance of strong collaboration between estates, clinical teams, and leadership.A practical and insightful conversation for professionals working in healthcare estates, facilities management, capital projects, and the wider built environment.
Another great episode of the Wear Many Hats podcast. In this episode, we sit down with Laura Warner, Client Development Director at JLL, to explore her career journey and what it really takes to build, grow, and sustain client relationships within one of the world’s leading real estate advisory firms. Laura shares how her career evolved into client development leadership, the importance of understanding client needs beyond the brief, and how trust, insight, and long-term thinking shape successful partnerships. She also discusses working across complex portfolios, supporting occupiers through change, and balancing commercial growth with genuine client value. A practical and insightful conversation for anyone working in real estate, client-facing roles, workplace strategy, or leadership within professional services.
Another great episode of the Wear Many Hats podcast.This time, we sit down with Nicola Theron, Director of Estates at an NHS Integrated Care Board, to explore her career journey and what it takes to lead estates strategy within one of the UK’s most complex healthcare systems.Nicola shares how her career path led her into healthcare estates, the realities of managing diverse NHS portfolios, and the responsibility estates teams carry in supporting frontline services. She also discusses balancing compliance and long-term planning, leading through change, and how the built environment plays a critical role in patient care.A thoughtful and practical conversation for anyone working in healthcare estates, facilities management, or public-sector property leadership.
Another great episode of the Wear Many Hats podcast. In this episode, we sit down with Roderick Miller, Head of Workplace Operations & Experience at UKTV, to explore what it really takes to deliver effective workplace environments within a creative, fast-moving media business. Roderick shares his career journey, how his role has evolved alongside changing workplace expectations, and the balance between operational excellence and employee experience. He discusses managing complex workplace operations, supporting hybrid working, and ensuring that the workplace continues to add value to both people and the organisation. We also explore how workplace teams collaborate with wider business functions, respond to change, and design environments that support creativity, productivity, and culture. A thoughtful and practical conversation for anyone working in workplace operations, facilities management, or experience-led roles within dynamic organisations.
Another inspiring episode of the Wear Many Hats podcast. This time, we sit down with Beatrice Ronchetti, Founder and Personal Branding Specialist for Real Estate Leaders, to explore her journey from property professional to building a powerful personal branding business within the real estate world. Beatrice shares how her early career in property shaped her understanding of leadership, visibility, and influence, and why she made the bold decision to step into the world of personal branding. She discusses the challenges real estate leaders face when building their professional identity, the importance of authenticity, and how strong personal brands are now essential for long-term success. In this episode, Beatrice also talks about working with global property professionals, helping leaders stand out in competitive markets, and turning expertise into influence. A thoughtful and practical conversation about growth, visibility, and building a meaningful professional presence in real estate.
Another brilliant episode of Season 2 of the Wear Many Hats podcast! This time, we’re joined by Chris Burch, Senior Facilities Manager at Liberty Global, who shares his inspiring journey from early roles in hospitality to leading large-scale facilities operations for some of the world’s biggest companies, including Google, Savills, and now Liberty Global.Chris talks about the lessons learned along the way — from managing complex workspaces to building strong relationships, developing teams, and adapting to new technologies in FM. He also reflects on the growing role of data, AI, and people-first leadership in shaping the modern workplace.A motivating conversation packed with insights for anyone in facilities management, leadership, or corporate real estate.
Another brilliant episode of Season 2 of the Wear Many Hats podcast. This week, we sit down with Will Easton, Head of Workplace Experience at DCC, to explore his inspiring journey from starting in security to leading workplace experience for a global business. Will shares how nearly two decades in FM shaped his approach to culture, collaboration, and employee experience, and how he now delivers workplace strategy across major business units. We also dive into office moves, leadership shifts, wellbeing, and how workplace roles have evolved far beyond traditional facilities management. A thoughtful, honest conversation about what the workplace needs to become in today’s changing world. A must-watch for anyone in the workplace experience, FM, HR, or leadership.
Another great episode of the Wear Many Hats podcast. This time, we sit down with Amelia Woolley, Senior General Manager at Office Space in Town, to explore her career journey and what it takes to lead a premium flexible workspace brand in London. Amelia shares how her early career shaped her leadership approach, the realities of managing high-end serviced offices, and how consistency, culture, and customer experience sit at the heart of Office Space in Town’s success. She also discusses leading teams across multiple locations, maintaining service standards, and adapting to the evolving expectations of occupiers in today’s flex market. A thoughtful and practical conversation for anyone working in flexible workspace, property, operations, or leadership roles.
Another great episode of the Wear Many Hats podcast! This time, we sit down with Evelina Grön, Workplace Manager at Softcat, to explore her journey into workplace leadership and the role she plays in supporting a fast-paced technology business. Evelina shares how her career developed within workplace management, the realities of managing high-performing office environments, and how workplace teams are adapting to new employee expectations. She also discusses the importance of collaboration, culture, leadership, and delivering consistent workplace experiences at scale. A great listen for anyone working in workplace, facilities, operations, or people-focused roles.
Comments
Download from Google Play
Download from App Store
United States