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Interviewing leading FM/Procurement sector specific executive business people to inspire the next generation of young professionals. Our objective is to share our guests' stories and experiences to help motivate and inspire others. Through 'Wear Many Hats' podcast, you will gain new perspectives, insights, and learn about strategies to develop your career in the FM/Procurement business.
130 Episodes
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Another great episode of the Wear Many Hats podcast.This time, we sit down with Nicola Theron, Director of Estates at an NHS Integrated Care Board, to explore her career journey and what it takes to lead estates strategy within one of the UK’s most complex healthcare systems.Nicola shares how her career path led her into healthcare estates, the realities of managing diverse NHS portfolios, and the responsibility estates teams carry in supporting frontline services. She also discusses balancing compliance and long-term planning, leading through change, and how the built environment plays a critical role in patient care.A thoughtful and practical conversation for anyone working in healthcare estates, facilities management, or public-sector property leadership.
Another great episode of the Wear Many Hats podcast. In this episode, we sit down with Roderick Miller, Head of Workplace Operations & Experience at UKTV, to explore what it really takes to deliver effective workplace environments within a creative, fast-moving media business. Roderick shares his career journey, how his role has evolved alongside changing workplace expectations, and the balance between operational excellence and employee experience. He discusses managing complex workplace operations, supporting hybrid working, and ensuring that the workplace continues to add value to both people and the organisation. We also explore how workplace teams collaborate with wider business functions, respond to change, and design environments that support creativity, productivity, and culture. A thoughtful and practical conversation for anyone working in workplace operations, facilities management, or experience-led roles within dynamic organisations.
Another inspiring episode of the Wear Many Hats podcast. This time, we sit down with Beatrice Ronchetti, Founder and Personal Branding Specialist for Real Estate Leaders, to explore her journey from property professional to building a powerful personal branding business within the real estate world. Beatrice shares how her early career in property shaped her understanding of leadership, visibility, and influence, and why she made the bold decision to step into the world of personal branding. She discusses the challenges real estate leaders face when building their professional identity, the importance of authenticity, and how strong personal brands are now essential for long-term success. In this episode, Beatrice also talks about working with global property professionals, helping leaders stand out in competitive markets, and turning expertise into influence. A thoughtful and practical conversation about growth, visibility, and building a meaningful professional presence in real estate.
Another brilliant episode of Season 2 of the Wear Many Hats podcast! This time, we’re joined by Chris Burch, Senior Facilities Manager at Liberty Global, who shares his inspiring journey from early roles in hospitality to leading large-scale facilities operations for some of the world’s biggest companies, including Google, Savills, and now Liberty Global.Chris talks about the lessons learned along the way — from managing complex workspaces to building strong relationships, developing teams, and adapting to new technologies in FM. He also reflects on the growing role of data, AI, and people-first leadership in shaping the modern workplace.A motivating conversation packed with insights for anyone in facilities management, leadership, or corporate real estate.
Another brilliant episode of Season 2 of the Wear Many Hats podcast. This week, we sit down with Will Easton, Head of Workplace Experience at DCC, to explore his inspiring journey from starting in security to leading workplace experience for a global business. Will shares how nearly two decades in FM shaped his approach to culture, collaboration, and employee experience, and how he now delivers workplace strategy across major business units. We also dive into office moves, leadership shifts, wellbeing, and how workplace roles have evolved far beyond traditional facilities management. A thoughtful, honest conversation about what the workplace needs to become in today’s changing world. A must-watch for anyone in the workplace experience, FM, HR, or leadership.
Another great episode of the Wear Many Hats podcast. This time, we sit down with Amelia Woolley, Senior General Manager at Office Space in Town, to explore her career journey and what it takes to lead a premium flexible workspace brand in London. Amelia shares how her early career shaped her leadership approach, the realities of managing high-end serviced offices, and how consistency, culture, and customer experience sit at the heart of Office Space in Town’s success. She also discusses leading teams across multiple locations, maintaining service standards, and adapting to the evolving expectations of occupiers in today’s flex market. A thoughtful and practical conversation for anyone working in flexible workspace, property, operations, or leadership roles.
Another great episode of the Wear Many Hats podcast! This time, we sit down with Evelina Grön, Workplace Manager at Softcat, to explore her journey into workplace leadership and the role she plays in supporting a fast-paced technology business. Evelina shares how her career developed within workplace management, the realities of managing high-performing office environments, and how workplace teams are adapting to new employee expectations. She also discusses the importance of collaboration, culture, leadership, and delivering consistent workplace experiences at scale. A great listen for anyone working in workplace, facilities, operations, or people-focused roles.
Another great episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with Tobias Crosbie, Founder and CEO of Making Moves London, to explore his journey from starting out as a graduate at DTZ to building one of the most dynamic and people-focused property agencies in the UK. Tobias shares the story behind launching Making Moves, how the company has evolved over the past decade, and what it takes to stand out in a competitive London property market. He also opens up about the lessons of entrepreneurship, leadership through uncertainty, and why company culture has been at the heart of Making Moves’ success. A refreshing and honest conversation about risk, growth, and building a business with purpose.
Another standout episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with Toby Chapman, Global Workplace Strategy Director & UK&I Charity Chair at Arcadis, to explore his fascinating journey from engineering beginnings to shaping workplace strategy on a global scale. Toby shares how his early technical background influenced his leadership style, why strategic thinking is essential in today’s evolving workplace, and how he balances commercial priorities with people-focused solutions. He also discusses the future of workplace experience, the growing importance of data-driven decision-making, and his role supporting charity initiatives across the UK and Ireland. A forward-thinking conversation that offers fresh insights into workplace transformation, leadership, and the human side of strategy.
Another standout episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with Gorka Lopez, Workplace Strategy Lead for the UK & Europe and Associate Director at CBRE, to explore his remarkable journey from starting over in the UK to leading strategy across one of the world’s biggest real estate firms. Gorka opens up about rebuilding his career from the ground up, the key turning points that led him into workplace strategy, and what it takes to design spaces that truly support people and performance. He also discusses the importance of resilience, the shifting expectations of hybrid work, and how data and human insight shape CBRE’s approach across Europe. A powerful and inspiring conversation about career transformation, strategic thinking, and leading workplace change on a global scale.
Another brilliant episode of Season 2 of the Wear Many Hats podcast! This week, we sit down with Luke Trusselle, Head of Flex at Dorrington, to hear his inspiring career journey from facing redundancy to leading the flex portfolio of one of London’s most respected property companies.Luke shares how he turned career setbacks into opportunities, why resilience and adaptability have been central to his growth, and what it means to run flex offices with a customer-first mindset. He also dives into the evolution of flexible workspaces, the role of ESG and technology, and how the hospitality approach is reshaping property.A must-listen for anyone navigating career change, leadership, or the future of flexible real estate.
Another fantastic episode of Season 2 of the Wear Many Hats podcast! This week, we sit down with Stephen Whybrow, Director of FM at GenOne, to explore his inspiring journey from working as a school site assistant to leading facilities for one of the UK’s fast-growing service providers.Stephen reflects on how his early hands-on experience shaped his leadership style, what it takes to scale a business from 10 to 30+ people, and how GenOne is building a reputation for excellence in FM. He also shares his thoughts on ESG, technology, and how culture and teamwork play a critical role in delivering results for clients across schools, colleges, and local authorities.An episode full of lessons on career growth, leadership, and the future of facilities management.
Another inspiring episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with Kelly Bream, Former COO at Bidwells, to hear her incredible journey from studying law to leading one of the UK’s most respected property firms.Kelly shares how her early career shaped her leadership approach, the importance of authenticity in business, and how taking bold steps opened unexpected doors. She also discusses her experiences in the built-to-rent sector, building high-performing teams, and navigating change in a rapidly evolving property landscape.A thoughtful and honest conversation about career growth, courage, and leading with purpose in the property world.
Another brilliant episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with Bex Moorhouse, Global Head of Strategy, Ops Excellence & Performance for Procurement & REWS at WPP, to explore her incredible journey from working in serviced offices to leading global workplace and procurement strategy for one of the world’s biggest marketing networks.Bex opens up about her early career, how mentorship and persistence shaped her path, and the lessons she’s learned driving operational excellence across 550 buildings and 100,000 employees. She also discusses leadership, culture, and the importance of communication and collaboration when managing global change.A powerful and inspiring conversation about growth, purpose, and leading with authenticity on a global stage.
Another brilliant episode of Season 2 of the Wear Many Hats podcast! This week, we sit down with Alasdair Wilson, General Manager of Bromley Old Town Hall and Director at Brama Hotels, to hear his remarkable career journey from running nightclubs and student events to leading one of London’s most unique hospitality and workspace destinations.Alasdair shares the lessons he learned building businesses in nightlife and entertainment, how those experiences shaped his leadership style, and what it takes to run a landmark heritage site that combines hotels, workspaces, and events under one roof. He also reflects on balancing heritage with modern hospitality, the growth of Brama Hotels, and the importance of creating places that people truly connect with.A fascinating conversation on career growth, leadership, and the future of hospitality-led workspaces.
Another inspiring episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with Alison Bunn, Head of Workplace Services at the University of Cambridge, to explore her remarkable career journey from catering and hospitality into leading workplace services at one of the world’s most prestigious universities. Alison shares how her early experiences shaped her approach to leadership, the challenges of balancing heritage with modern workplace needs, and the importance of people-first management in higher education. She also discusses how Cambridge is evolving its facilities strategy to support wellbeing, sustainability, and a new era of hybrid work. A thoughtful conversation about career growth, leadership, and the evolving role of workplace services in education.
Another great episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with Paul Rowe, Business Development Manager at Yardi, to explore his journey from starting in office brokerage to driving innovation in property technology at one of the world’s leading PropTech companies. Paul shares how his two decades in the flexible workspace industry have shaped his understanding of client needs, how technology is transforming operations, and why Yardi is at the forefront of creating smarter, more connected workspaces. He also reflects on the evolution of the flex sector, leadership lessons, and the importance of building strong relationships in a changing market. An insightful conversation on technology, growth, and the people behind the future of real estate.
Another brilliant episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with James Keisner, Co-Founder of Rivvia, to explore his journey from working in facilities management to building a business that’s reshaping service delivery across the property industry. James shares how his background in FM inspired the creation of Rivvia, the lessons learned transitioning from operations to entrepreneurship, and how innovation, collaboration, and data are driving change across the sector. He also opens up about the challenges of starting a company, building client trust, and leading with purpose in a fast-moving industry. An insightful conversation for anyone interested in leadership, entrepreneurship, and the evolving future of facilities and property management.
Another great episode of Season 2 of the Wear Many Hats podcast! This time, we sit down with Daniel Peters, Account Director at CBRE GWS, to explore his inspiring journey from starting as an apprentice to leading major client accounts at one of the world’s largest facilities management providers. Daniel shares how hands-on technical training shaped his approach to leadership, the challenges of managing large-scale client portfolios, and how CBRE GWS is adapting to the evolving demands of facilities management. We also dive into his thoughts on technology, ESG, and the importance of building strong client relationships in today’s FM landscape. A must-listen for anyone looking to grow their career in FM, lead with impact, and understand the future of facilities management.
Season 2 of the Wear Many Hats podcast continues with another fascinating career story. This week, we sit down with Luke O’Reilly, Head of Facilities Management at C. Hoare & Co., the UK’s oldest private bank, founded more than 350 years ago. Luke shares how his career developed from retail security into facilities leadership, and what it means to manage operations within such a historic institution. He reflects on the responsibility of preserving heritage while delivering modern standards, the importance of resilience in leadership, and how teams can thrive in high-pressure environments. This episode offers unique insight into what it takes to lead FM in one of Britain’s most prestigious banks, balancing tradition, innovation, and operational excellence.
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