Special Chronicles Podcast

On this Season 7 Finale episode of Unified at Work: a Special Chronicles Podcast, We're coming to you live from the United Airlines Global Headquarters for a special conversation with David Kinzelman, Chief Customer Officer at United Airlines. Learn how leadership, customer experience, and inclusion come together to create opportunities and build a stronger workplace culture for all. From the frontline to the executive level, this inspiring conversation highlights why inclusion matters and how it helps organizations soar. 🎧 Don't miss this special Season 7 Finale! Click to watch this full episode on YouTube, recorded from United Airlines HQ Willis Tower in Chicago! This episode was originally released in 27 October 2025. Episode 871 ShowNotes & Links:   Learn more about United's Bridge Disability Business Resource Group and accessibility ✈Meet the SOSAs - Learn more+Conversations Series with United's Service Ambassadors   Connect with Special Chronicles:   🏢Follow our Unified at Work Series for more conversations on inclusive employment 🎧 Follow the Special Chronicles Podcast wherever you get your podcasts [powerpress] ⭐ Leave a rating and review on Apple Podcasts or your favorite app 📺 Watch full episodes (video) on YouTube ❤️ Unlock Bonus Content. Support Inclusive Storytelling. Make an Impact. Join Special Chronicles+ PLUS for bonus content and support our mission. 👕 Shop our‘Disabled Voices Matter’ Merch 📱 Follow us on socials: @SpecialChronicles 📰 Subscribe to our newsletter for the latest updates from Special Chronicles   Podcast Theme Music: “It Starts With A Voice” written by Amy Wright and performed by Ben Wright, co-founders of Bitty and Beau’s Coffee. Used with permission.   About Our Team:          

On this Season 7, Episode 9 of Unified at Work: a Special Chronicles Podcast Series, join us on this special Best Of episode as we celebrate five years of impact, growth, and inclusion.  Hear empowering stories and memorable moments from United Airlines' Houston Service Ambassadors as they celebrate their 5 year work anniversary, and discover how inclusive employment continues to transform lives, strengthen teams, and create opportunities for all. Episode 870 ShowNotes & Links: Listen to full episodes of the Houston SOSA's here Get involved with Special Olympics Texas or Find Special Olympics Near You Connect with Special Chronicles: ✈Meet the SOSAs - Learn more+Conversations Series with United's Service Ambassadors 🏢Follow our Unified at Work Series for more conversations on inclusive employment 🎧 Follow the Special Chronicles Podcast wherever you get your podcasts ⭐ Leave a rating and review on Apple Podcasts or your favorite app 📺 Watch full episodes (video) on YouTube ❤️ Unlock Bonus Content. Support Inclusive Storytelling. Make an Impact. Join Special Chronicles+ PLUS for bonus content and support our mission. 👕 Shop our‘Disabled Voices Matter’ Merch 📱 Follow us on socials: @SpecialChronicles 📰 Subscribe to our newsletter for the latest updates from Special Chronicles Podcast Theme Music: “It Starts With A Voice” written by Amy Wright and performed by Ben Wright, co-founders of Bitty and Beau’s Coffee. Used with permission. About Our Team: Daniel Smrokowski, Founder Darian Packard, Content Producer Adam Smrokowski, Business Manager Georgia Hunter, Senior Advisor Linda Smrokowski, Copy Editor    

On this Season 7, Episode 8 of Unified at Work: a Special Chronicles Podcast Series, join us on this special Best Of episode as we celebrate five years of impact, growth, and inclusion.  Hear empowering stories and memorable moments from United Airlines' Denver Service Ambassadors as they celebrate their 5 year work anniversary, and discover how inclusive employment continues to transform lives, strengthen teams, and create opportunities for all. Episode 869 ShowNotes & Links: Listen to full episodes of the Denver SOSA's here Get involved with Special Olympics Colorado or Find Special Olympics Near You Connect with Special Chronicles: ✈Meet the SOSAs - Learn more+Conversations Series with United's Service Ambassadors 🏢Follow our Unified at Work Series for more conversations on inclusive employment 🎧 Follow the Special Chronicles Podcast wherever you get your podcasts [powerpress] ⭐ Leave a rating and review on Apple Podcasts or your favorite app 📺 Watch full episodes (video) on YouTube ❤️ Unlock Bonus Content. Support Inclusive Storytelling. Make an Impact. Join Special Chronicles+ PLUS for bonus content and support our mission. 👕 Shop our‘Disabled Voices Matter’ Merch 📱 Follow us on socials: @SpecialChronicles 📰 Subscribe to our newsletter for the latest updates from Special Chronicles Podcast Theme Music: “It Starts With A Voice” written by Amy Wright and performed by Ben Wright, co-founders of Bitty and Beau’s Coffee. Used with permission. About Our Team: Daniel Smrokowski, Founder Darian Packard, Content Producer Adam Smrokowski, Business Manager Georgia Hunter, Senior Advisor Linda Smrokowski, Copy Editor        

On this Season 7, Episode 7 of Unified at Work: a Special Chronicles Podcast Series, join us as we go on the job with Ryan Musciotto, a United Airlines Service Ambassador at Newark Liberty International Airport (EWR) and a Special Olympics New Jersey Athlete Leader.  Ryan shares his journey in Special Olympics, his path to inclusive employment at United Airlines, lessons learned through Athlete Leadership, highlights from the 2026 SOSA Summit, and what it's like helping customers every day at one of the nation's busiest airports. Plus, Ryan reflects on the power of inclusion and making a difference through meaningful work. Chapters: 00:00 Introduction 3:00 Journey in Special Olympics 7:00 Becoming a United Airlines Service Ambassador Watch this full episode on YouTube Episode 868 ShowNotes & Links: Get involved with Special Olympics New Jersey or Find Special Olympics Near You Connect with Special Chronicles: ✈Meet the SOSAs - Learn more+Conversations Series with United's Service Ambassadors 🏢Follow our Unified at Work Series for more conversations on inclusive employment 🎧 Follow the Special Chronicles Podcast wherever you get your podcasts ⭐ Leave a rating and review on Apple Podcasts or your favorite app 📺 Watch full episodes (video) on YouTube ❤️ Unlock Bonus Content. Support Inclusive Storytelling. Make an Impact. Join Special Chronicles+ PLUS for bonus content and support our mission. 👕 Shop our‘Disabled Voices Matter’ Merch 📱 Follow us on socials: @SpecialChronicles 📰 Subscribe to our newsletter for the latest updates from Special Chronicles Podcast Theme Music: “It Starts With A Voice” written by Amy Wright and performed by Ben Wright, co-founders of Bitty and Beau’s Coffee. Used with permission. About Our Team: Daniel Smrokowski, Founder Darian Packard, Content Producer Adam Smrokowski, Business Manager Georgia Hunter, Senior Advisor Linda Smrokowski, Copy Editor        

On this Season 7, Episode 6 of Unified at Work: a Special Chronicles Podcast Series, join us as we go on the job with Daniel Block, a United Airlines Service Ambassador at Newark Liberty International Airport (EWR) and the first Special Olympics New York Athlete Leader to be a Service Ambassador at at United!  Daniel shares his journey in Special Olympics, his path to inclusive employment at United Airlines, lessons learned through Athlete Leadership, highlights from the 2026 SOSA Summit, and what it's like helping customers every day at one of the nation's busiest airports. Plus, Daniel reflects on the power of inclusion and making a difference through meaningful work. Chapters: 00:00 Introduction 4:15 Journey in Special Olympics 9:00 Becoming a United Airlines Service Ambassador Watch this full episode on YouTube Episode 867 ShowNotes & Links: Listen to Daniel Block's previous appearance on this podcast to hear more of his story as a Soccer Official Get involved with Special Olympics New York or Find Special Olympics Near You Connect with Special Chronicles: ✈Meet the SOSAs - Learn more+Conversations Series with United's Service Ambassadors 🏢Follow our Unified at Work Series for more conversations on inclusive employment 🎧 Follow the Special Chronicles Podcast wherever you get your podcasts ⭐ Leave a rating and review on Apple Podcasts or your favorite app 📺 Watch full episodes (video) on YouTube ❤️ Unlock Bonus Content. Support Inclusive Storytelling. Make an Impact. Join Special Chronicles+ PLUS for bonus content and support our mission. 👕 Shop our‘Disabled Voices Matter’ Merch 📱 Follow us on socials: @SpecialChronicles 📰 Subscribe to our newsletter for the latest updates from Special Chronicles Podcast Theme Music: “It Starts With A Voice” written by Amy Wright and performed by Ben Wright, co-founders of Bitty and Beau’s Coffee. Used with permission. About Our Team: Daniel Smrokowski, Founder Darian Packard, Content Producer Adam Smrokowski, Business Manager Georgia Hunter, Senior Advisor Linda Smrokowski, Copy Editor