Claim OwnershipThe Watson Weekly - Your Essential eCommerce Digest
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Join Rick Watson, 20+ year eCommerce veteran and CEO & Founder of RMW Commerce, to hear all the latest in the world of eCommerce — from established players like Amazon and Shopify to the new startups, fresh off their latest round of funding. From Marketplaces to Direct-to-Consumer to Supply Chain to Payments, it’s all here.
New episodes every Monday, just in time for your morning commute!
Find more great content from Rick on LinkedIn: https://www.linkedin.com/in/ecommercestrategyconsulting/
This podcast uses the following third-party services for analysis:
Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
New episodes every Monday, just in time for your morning commute!
Find more great content from Rick on LinkedIn: https://www.linkedin.com/in/ecommercestrategyconsulting/
This podcast uses the following third-party services for analysis:
Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
218 Episodes
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Today on our show:What the Hell Will Happen At Tiktok?Ryder Releases New eCommerce StudyKlaviyo Innovations Made Possible By Different Ecosystem ApproachOpenAI Announces They Are Pursuing Ads- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today's episode is sponsored by Rithum.https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
Today on our show:Google and Paypal Announce New Commerce PartnershipFireside Chat With Andy Jassy at Amazon Accelerate ConferenceThe First Q4 Holiday Predictions Appear- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today's episode is sponsored by Rithum.https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
We have a special episode of the podcast this week. Today we preview a new podcast from RMW Commerce — actually a Youtube Exclusive, called “Oh Shift! Where SaaS Meets AI”.In this week’s episode, I interview the Shailesh Kumar, the SVP Of Engineering at Salesforce Commrece Cloud to talk about the company’s approach and pilots in the world of AI and Model Context Protocol or MCP. To be clear, this is not any kind of sponsored interview. It’s just an exploration of how the platforms - and I have asked them all to come on the program - are approaching AI and MCP, and what implications it has for brand and merchants.Today's episode is sponsored by Rithum.https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
Today on our show:Shopify Betting Big on DesignAmazon Still Stuck Muddling Through Day 2Why Software Sales Is Still Hard in 2025A New Podcast where SaaS Meets AI: Oh Shift- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today's episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
Today on our show:Best Buy Relaunches Its MarketplaceTarget Earnings: Like a Slow-Moving Train WreckUpcoming RMW Commerce Events in Second Half of the YearWalmart Raises Revenue Guidance in Earnings Call- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today's episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
Join Rick and special guest Nate Skiver, founder of LPF Spend Management, as they dive into a fiery discussion about the state of shipping in e-commerce. In this spicy wing-eating challenge, Nate debunks a major shipping myth and shares his expertise from over two decades in the retail and consulting world.In this episode, we explore:The biggest myth in shipping and why it's finally dying a slow death.How the e-commerce market has changed, creating more options beyond the "big three" carriers.The role of regional carriers and why more retailers are turning to them.How shipping technology advancements are making multi-carrier shipping easier to manage.Grab a glass of milk and get ready for a fast-paced, insightful conversation that will change the way you think about your shipping strategy!Today's episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
Today on our show:We Once Made a Deal with Google. The Deal Has ChangedThe Unspoken AI Enthusiasm Gap At Large CompaniesThe Road Ahead for Commerce.comAn Update On Gnawing Your Arm Off, or Replatforming- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today's episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
Today on our show:Amazon Reports Earnings, Dogged by AI QuestionsShopify Q2 Earnings Show Its Not Going AnywhereKlaviyo Delivers Growth, But Efficiency Still LackingRecap from Austin: Auctane’s Spicy Innovation Delivered Event- and finally, The Investor Minute which contains 4 items this week from the world of venture capital, acquisitions, and IPOs.Today's episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
Today on our show:Bigcommerce Rebrands as Just CommerceUPS Q2 Earnings Highlights Strange Economic TimesLast Flight of the Aggregator: OpenStore Valuation BurnsAmazon Pulled out of Google Shopping for AI, not for Advertising- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today's episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
In this debut episode of The CEO Spot, Rick Watson sits down with Dipti Desai, Founder and CEO of crstl, for an unfiltered look into one of the most quietly powerful protocols in commerce—EDI.From her early days as an electrical engineer in Silicon Valley to building mission-critical infrastructure for today’s omni-channel brands, Dipti shares the journey that led her to found crstl—a SaaS network designed to modernize the way suppliers and retailers communicate.We explore:The surprising origin story of crstl during the PPE crisisWhy EDI is more like the English language than a piece of legacy techThe difference between the application layer and the protocol layer—and why it mattersHow penalties, complexity, and digital transformation are reshaping supplier operationsWhy crstl doesn’t charge by seat and how it's enabling real collaboration at scaleThe future of B2B commerce in an age of AI, API, and protocol convergenceWhether you’re a founder, brand operator, or just EDI-curious, this episode unpacks how structured data exchange is fueling the future of retail—and why ignoring the "boring" infrastructure could be your biggest mistake.This podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
Today on our show:NRF Files Suit Against NY State LawWhy Is There No Best Practice for ECommerce Org StructureAmazon Quietly Cornering Market on Robot PatentsLuluLemon in Markdown Hell- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today's episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
Today on our show:Klarna CEO Claims They Will Be a Super AppWalmart Investor Event Sheds New LightShould You Put a Chatbot In Front Of Your Retail StoreMusings from CommerceNext and Mirakl’s Summit- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today's episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
Today on our show:Saks Global Still Sounds in TroubleFacebook Says eCommerce is Great -- For Other PeopleJassy’s AI Memo Was a Snoozefest, In a Good WayAmazon Extending Prime Day Doesn’t Give me Warm Fuzzies- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today's episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
Today on our show:Palantir Partners with BoltAmazon Releases AI Video Generation ToolsSezzle Sues Shopify For AntiCompetitive PracticesWalmart Releases New AI Tools- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today's episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
Today on our show:Shopify MCP Server Raises More Questions Than AnswersCould the AI Race Become a Hardware Race?Temu Half Off - Just In Time For Summer- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today's episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
Today on our show:Salesforce to acquire InformaticaSocial Commerce Panel Reveals Influencer ImportanceLowes Launches Its MarketplaceTariff Feud Event with Passport Recap- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today's episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
In this special CEO spotlight edition of the Watson Weekly, host Rick Watson welcomes Scott Eckert, newly appointed CEO of Mirakl, for an inside look at how his leadership is poised to accelerate Mirakl’s role at the heart of modern commerce.With a distinguished career spanning innovation leadership roles at Dell, Rethink Robotics, and Walmart’s Store No. 8, Scott brings deep experience navigating the intersection of scale, agility, and emerging technology. Now at Mirakl, he’s guiding a platform that is redefining how retailers, brands, and third-party sellers thrive in an increasingly ecosystem-driven world.💡 Key Themes Include:Scott’s journey from enterprise innovation to platform leadershipWhy now is a pivotal moment for marketplaces and retail mediaMirakl’s vision: enabling, not owning, the commerce ecosystemHow AI and first-party data are reshaping competitive advantageBuilding a flywheel for retailers, sellers, and consumers alike💬 Scott also shares:What drew him to Mirakl at this stage of his careerHis priorities for Mirakl in the next 12 monthsWhat U.S. retailers must get right when launching a marketplaceWhy platform thinking beats platform ownership in today’s landscapehttps://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
Today on our show:Rapid Fire Headline UpdateShopify Releases Its Summer Editions- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today's episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
Today’s Watson Weekly is a special edition that is one of a series of three interviews recorded at Shopware’s Partner Day on April 24th, 2025. These were recorded in the basement of a German beer hall and restaurant, so I think those interested in the digital commerce complexity of serving manufacturers and distributors should find it a lot of fun.In the final installment of our Shopware Partner Day series, Rick Watson chats with Ashley Laing of Pimcore to uncover how product information management is reshaping complex B2B ecosystems. From managing fitment data in industrial catalogs to orchestrating multi-channel content for sales, customer care, and ecommerce, Pimcore is tackling the data mess head-on. Ashley shares his global journey from consultant to VP, explains how AI is transforming catalog digitization, and offers strategic guidance for companies that are "too hard to do business with." Expect practical takeaways for building buyer-ready systems and future-proofing your product data stack.📘 Curious how regulated complexity meets composable tech? Don’t miss Shopware’s whitepaper: Winning B2B in Regulated Industrieshttps://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
Today on our show:Amazon Announces New AI Tool to Enhance Product ListingsVenture Capital Dominated by AI Right NowFedEx and Amazon Strike Up a PartnershipKlaviyo Reports Q1 2025 Earnings- and finally, The Investor Minute which contains 5 items this week from the world of venture capital, acquisitions, and IPOs.Today's episode is sponsored by Mirakl.https://www.rmwcommerce.com/ecommerce-podcast-watsonweeklyThis podcast uses the following third-party services for analysis: Podtrac - https://analytics.podtrac.com/privacy-policy-gdrp
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