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Who's Really the BOSS?
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Who's Really the BOSS?

Author: Marcus Dillon, Rachel Dillon

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"Who's Really the BOSS?" highlights the joys and challenges of running a CPA firm with your spouse or family. From hiring and terminating to improving capacity, cash flow, and culture, our conversations cover leadership, operations, and current accounting industry challenges. Our mission is to strengthen families and accounting firms by helping listeners avoid the mistakes we have made, so they can lead and live happily ever after.
169 Episodes
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SBA loan broker Eric Rabinovich joins Marcus and Rachel to break down what actually gets a bank to say yes to a firm acquisition, from debt service coverage ratios to the rule changes taking effect October 1st. They work through real numbers, including how a $400,000 firm can close for $20,000 out of pocket and why existing firm owners can sometimes finance a deal with no cash down at all.Connect with Ericlinkedin.com/in/eric-rabinovich-deals,sbaloanlab.com calendly.com/eric-sbaloanlab.Introducing Collective by DBAhttps://collective.cpahttps://www.linkedin.com/company/collectivebydbaLearn More About Dillon Business Advisorshttps://www.dillonadvisors.comhttps://www.linkedin.com/company/dillonbusinessadvisorsSign up to get free CPE for listening to this podcasthttps://earmarkcpe.comDownload the Earmark CPE AppApple: https://apps.apple.com/us/app/earmark-cpe/id1562599728Android: https://play.google.com/store/apps/details?id=com.earmarkcpe.app(00:00) - Welcome and Guest Intro (01:10) - Eric’s Background and Passions (02:29) - Best Advice Don’t Nibble (04:08) - Why M&A Is Heating Up (06:41) - Eric’s Niche Small Firm Deals (11:27) - Should You Acquire to Grow (19:04) - Marcus’s Acquisition Journey (22:03) - Funding a First Acquisition (25:44) - Prepping to Buy (26:45) - Deal Structure Basics (27:32) - Winning in a Sellers Market (29:28) - Educated Buyers and Rollups (32:50) - What Banks Underwrite (34:15) - Debt Service Coverage Math (39:05) - Scaling with Acquisitions (41:34) - Expansion Rules and 100 Financing (44:56) - Alternative Practice Plays (47:28) - Action Steps and Resources (52:56) - Closing and How to Reach Eric
A year after closing their second acquisition of 2025, Marcus and Rachel Dillon bring in Amy McCarty to tally up what actually happened once the ink dried. They walk through the KPIs that mattered most, the client and staff turnover nobody puts in the deal memo, and how the acquisition finally pushed DBA past a revenue plateau they'd been stuck at for years. It's a candid look at what integration actually requires once tax season hits and the excitement wears off.Introducing Collective by DBAhttps://collective.cpahttps://www.linkedin.com/company/collectivebydbaLearn More About Dillon Business Advisorshttps://www.dillonadvisors.comhttps://www.linkedin.com/company/dillonbusinessadvisorsSign up to get free CPE for listening to this podcasthttps://earmarkcpe.comDownload the Earmark CPE AppApple: https://apps.apple.com/us/app/earmark-cpe/id1562599728Android: https://play.google.com/store/apps/details?id=com.earmarkcpe.app(00:00) - Welcome and Guest Intro (02:10) - Meet Amy McCarty (04:16) - Why Acquire EBS (08:13) - Deal Fit and Values (13:05) - Growth Strategy and Risk (18:21) - First 90 Days Lessons (22:43) - One Year Numbers (30:20) - Deal Protections Explained (33:17) - Team Retention and Roles (37:12) - Operational KPI Surprise (43:55) - Course Correction Tech (46:13) - Whats Next and Wrap
Sandra Koch returns to share how she's built a firm around flexibility, trust, responsiveness, and genuine care for both her team and clients. She discusses leading a fully remote team, creating a people-first culture, and why aligning your firm with your own values is more sustainable than trying to follow someone else's blueprint.Introducing Collective by DBAhttps://collective.cpahttps://www.linkedin.com/company/collectivebydbaLearn More About Dillon Business Advisorshttps://www.dillonadvisors.comhttps://www.linkedin.com/company/dillonbusinessadvisorsSign up to get free CPE for listening to this podcasthttps://earmarkcpe.comDownload the Earmark CPE AppApple: https://apps.apple.com/us/app/earmark-cpe/id1562599728Android: https://play.google.com/store/apps/details?id=com.earmarkcpe.app(00:00) - Welcome Back Sandra (02:59) - Life Moves Mexico Build (06:17) - Rest And Perspective (09:09) - Pause And Parking Lot (11:55) - Firm Snapshot Services (14:01) - Remote Tech Stack (19:53) - AI Tools And Training (29:18) - Flexibility Ground Rules (32:45) - Client Experience Responsiveness (40:38) - Team Meetings Pep Rally (44:27) - Book Club Favorites (48:05) - Final Values And Community (51:29) - Thanks And Wrap Up
Marcus and Rachel break down their Tax Advisory Plan (TAP), the $500/month individual tax offering built for high-income clients, referrals, and business owners exiting their companies. They cover pricing, onboarding fees, the "team of three" structure, and why they deliberately cap new TAP clients at 10 per year and keep the service off their website.SponsorsDiscover.AI -  discover.ai Introducing Collective by DBAhttps://collective.cpahttps://www.linkedin.com/company/collectivebydbaLearn More About Dillon Business Advisorshttps://www.dillonadvisors.comhttps://www.linkedin.com/company/dillonbusinessadvisorsSign up to get free CPE for listening to this podcasthttps://earmarkcpe.comDownload the Earmark CPE AppApple: https://apps.apple.com/us/app/earmark-cpe/id1562599728Android: https://play.google.com/store/apps/details?id=com.earmarkcpe.app(00:00) - Welcome to Who's Really the Boss Podcast (01:02) - Why Create TAP (02:24) - Lessons From AIM (04:28) - TAP Pitch and Inclusions (05:50) - Pricing and Add Ons (08:44) - Who TAP Is For (10:01) - Off Ramp Client Story (15:13) - Onboarding Fees Explained (21:31) - Team of Three Handoff (26:46) - Role Breakdown and Workflow (34:28) - Capacity Goals for TAP (36:07) - Jerry Case Study (46:59) - Kickoff and Early Wins (52:16) - Wrap Up and Secret Menu
Fletcher Wimbush of Discover.ai returns to break down his FACT system for hiring at accounting firms: Focus, Attract, Candidate Evaluation, and Training. He explains why most firms don't have a job posting problem, they have a talent market access problem, and why waiting until you're desperate to hire almost always leads to a bad match. Marcus and Rachel dig into real examples from their own hiring history, from overvaluing big-name resumes to the questions that actually reveal whether a candidate wants full-time work at all.SponsorsDiscover.AI -  discover.ai Link Access Hiring Resourceshttps://2pmby.share.hsforms.com/2uVddML85SK-D-sca6e4OcA  Introducing Collective by DBAhttps://collective.cpahttps://www.linkedin.com/company/collectivebydbaLearn More About Dillon Business Advisorshttps://www.dillonadvisors.comhttps://www.linkedin.com/company/dillonbusinessadvisorsSign up to get free CPE for listening to this podcasthttps://earmarkcpe.comDownload the Earmark CPE AppApple: https://apps.apple.com/us/app/earmark-cpe/id1562599728Android: https://play.google.com/store/apps/details?id=com.earmarkcpe.app(00:00) - Welcome and Guest Intro (01:00) - Fletcher Origin Story (03:55) - Discoverai Background (05:43) - Why Hiring Still Hard (06:23) - Measure Twice Cut Once (08:39) - Fact Driven Hiring Mindset (09:59) - Talent Market Access (13:44) - Build Your Talent Bench (16:07) - Define Roles and Scorecards (18:15) - Hire for Integrity (22:43) - Winning System Overview (24:51) - Proactive Sourcing Playbook (27:30) - Employee Referral Engine (30:08) - Referral Gratitude Wins (31:41) - Avoid Desperation Hiring (33:21) - Define the Job Clearly (36:28) - What Top Candidates Want (41:28) - Build Employer of Choice (44:15) - Onboarding for Year One (50:57) - Interview for Schedule Fit (54:54) - Final Hiring Advice
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