What Next?

Dr. Rosalind Cohen, founder of Social Strategies on the integration of AI in HR to enhance belonging and inclusion. The author of The Engagement Dilemma: how to create a culture of belonging, she argues that AI's potential to automate administrative tasks frees HR to focus on culture and connection. Inclusive leadership and radical connection, she says, should help employees feel valued for their individuality within a larger system. This encourages a more innovative workforce that challenges the status quo and helps the company grow. As a people-centric function, HR must prepare managers to coach critical thinking skills, especially in a dynamic, AI-driven future.

Mike Soutar, media entrepreneur and advisor to Lord Sugar on The Apprentice on the key findings from his new book, Next Gen CEO. The co-founder of Shortlist Media and start up mentor predicts that the next generation of leaders need to be humble enough to recognize that in the AI centred workplace of the future, they may have to get from A to B without a star to steer by. But that humility, he argues, comes from a layering up of self-belief, optimism and confidence. Arrogance, he says, is the urge to be right at the expense of other people, while self-belief is about the urge to learn, to be better and bring your team with you.

Kunal Sen, former CIO at Encyclopedia Britannica and Merriam-Webster on art and science in a world of AI. After 25 years as a scientist, Kunal became a visual artist at the age of 60 as well as the author of a critically acclaimed memoir, and brings a unique insight to the way machines and humans create. Arguing the potential and the limitations of AI in software engineering, creativity, and art, he highlights AI's strengths in novelty and usefulness but its inability to replicate human intentionality and shared experience.

Gabrielle Dolan, global expert in strategic storytelling on the power of storytelling in Communications. The best-selling author of eight books, including the latest - Story Intelligence: The Craft of Authentic Storytelling Made Smarter with AI, which debuted at number one in Australia and reached number one on Amazon's hot new releases in four different categories, says that we need to storytelling that helps us understand, remember, and retell messages better. Efficiency can get in the way of effectiveness, she argues, while authenticity over AI-generated content is still the goal in Comms. AI can be a storytelling coach, she says, but the best storytelling are always your unique, authentic stories.

Jonathan David Lewis, president of McKee Wallwork on rebuilding leadership in a trust recession. The author of three books including Brand vs Wild: Building Resilient Brands for Harsh Business Environments, and The Rebuilders: Daily Foundations for the Leaders We Need, he says that leaders must adopt a new playbook to address the workforce's increasing feelings of transactionality, futurelessness, and suffering (TFS). It is community, he argues, that defines identity, and leaders play a critical role in rebuilding relationships in a world where CEOs are the least trusted group in the workplace.