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Welcome to Retail101online, where timeless wisdom meets modern retail! Join our host, a seasoned veteran with four decades of experience spanning 20 countries and multiple retailers. In a world dominated by automation and technology, essential retail knowledge is often overlooked. Our mission is to revive these forgotten fundamentals and empower both aspiring retailers and curious consumers. From customer service to inventory management, we delve deep into the core principles that form the backbone of successful retail operations. Tune in for insightful discussions, practical tips, and captivating stories from the frontlines of global retail. Whether you're a seasoned professional or a novice enthusiast, Retail101online is your ultimate guide to mastering the art of retail. #RetailBasics #RetailKnowledge #GlobalRetail #RetailOperations #CustomerService #InventoryManagement #RetailInsights #RetailPodcast
9 Episodes
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Welcome to Unlocking Retail Secrets: Decoding PSPSPP For Retail Success, the podcast where we delve into the intricate workings of retail store operations through the lens of six key elements: Presentation, Signage, Promotion, Safety, Product Quality, and People.In each segment, we unravel the significance of PSPSPP, examining how thesefundamental aspects shape the success and sustainability of retail businesses.From the visual appeal of store displays to the effectiveness of promotionalstrat...
Supermarket Secrets - The Eye Opening Truth Behind Pricing Tactics Revealed" is a captivating 30-minute podcast episode delving into the fascinating world of pricing strategies and consumer behavior in supermarkets. Hosted by Mark Lack, this episode explores the groundbreaking work of Hermann Simon on the Psychology of Pricing and Consumer Behavior and unraveling how retailers strategically influence purchasing decisions.Listeners will uncover a range of pricing methodologies used by retailer...
Our employees are the face of our brand and they shape our reputation through every interaction with customers, partners, and stakeholders. Their commitment to excellence in customer service builds trust and loyalty which is crucial for sustained success in competitive landscapes. Moreover, a motivated and engaged workforce cultivates a positive work culture, attracting other top talent and reducing turnover costs. In This episode we will be going behind the register to unveil the key role th...
Our employees are the face of our brand and they shape our reputation through every interaction with customers, partners, and stakeholders. Their commitment to excellence in customer service builds trust and loyalty which is crucial for sustained success in competitive landscapes. Moreover, a motivated and engaged workforce cultivates a positive work culture, attracting other top talent and reducing turnover costs. In This episode we will be going behind the register to unveil the key role th...
Welcome to "Customer Secrets Unveiled," where we delve deep into the world of retail supermarkets and uncover the mysteries behind customer behavior and loyalty. In this episode, we explore the hidden dynamics of the industry, shedding light on the top-secret acronym of PAQAS: Price, Availability, Quality, Assortment, and Service.Join us as we dissect the significance of each element within the PAQAS framework, revealing how they shape customer experiences and influence loyalty. From the psyc...
In this episode, we delve into the intricate world of category management and assortment building, uncovering the strategies and insights that drive success in the retail landscape. From understanding consumer behavior to optimizing shelf space, we explore the art and science behind curating winning assortments that resonate with shoppers and drive profitability.Join us as we discuss the key principles of category management, including data-driven decision-making, market trends analysis, and ...
In this episode, we delve into the intricate world of category management and assortment building, uncovering the strategies and insights that drive success in the retail landscape. From understanding consumer behavior to optimizing shelf space, we explore the art and science behind curating winning assortments that resonate with shoppers and drive profitability.Join us as we discuss the key principles of category management, including data-driven decision-making, market trends analysis, and ...
Welcome to Mastering Supermarket Availability with RETAIL101online! In this captivating podcast, we peel back the curtain on the bustling world of supermarket availability, where the dance between supply and demand determines the success of retail giants.Join us as we uncover the strategies driving optimal product availability on those grocery store shelves. From the art of POOS™ and NOOS™ to the science of demand forecasting, we'll explore how supermarkets stay one step ahead, ensuring ...
Welcome to "RETAIL101online: Empowering Tomorrow's Retail Leaders"! Get ready to embark on a transformative journey through the dynamic world of retail education in our exciting new podcast series.In this groundbreaking series, we're flipping the script on traditional retail education, offering listeners an immersive and interactive experience that empowers aspiring retail leaders to thrive in the fast-paced world of commerce.Join us as we delve into a wide range of topics, from the fundament...
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