SEAA | Southeast Acquirers Association

In this episode, host Bill Glass sits down with Jeff Sanders, Chief Revenue Officer at Union POS, to discuss how the company is transforming the hospitality industry with cutting-edge technology and a customer-first mindset. Union's Origin & Vision: Founded in 2009, Union started as a mobile payments platform and evolved into a comprehensive Venue Operating System (VOS). Unlike traditional POS systems, Union's VOS prioritizes functionality tailored to high-volume hospitality venues, improving efficiency, customer service, and operational insight. Tech-Forward Philosophy: Jeff emphasizes Union's approach to building tools that empower venue staff and drive guest engagement. Whether it's faster service, better data, or seamless integrations, Union is redefining what a modern hospitality platform looks like. Industry Trends & Advice: Hear Jeff's insights on where the hospitality and payments sectors are headed, what venues should look for in tech partners, and how data can drive better guest experiences. Union is actively partnering with forward-thinking hospitality operators. Don't miss your chance to be part of the future of hospitality tech!   Want to learn more or collaborate with Union POS? Email: jeffrey@getunion.com Phone: (973) 600-4700 LinkedIn: Jeffrey Sanders    

In this episode, Bill Glass talks with Jason Greenwood, founder of Greenwood Consulting, about the future of B2B e-commerce. Jason shares insights from his 20+ years in the industry, covering how businesses can optimize their digital commerce strategies, from payment systems to ERP and eProcurement integrations. They dive into rising buyer expectations, the growing role of AI, and the shift toward automated, conversational commerce. Jason also highlights key trends in B2B payments and why clean, structured data is critical for success. Don't miss this conversation packed with strategies to stay competitive in a fast-changing digital world!   Greenwood Conulting Jason Greenwood Founder & Lead Consultantgreenwoodconsulting.net // LinkedIn My Calendar // Podcast // Mentorship Program   Cell & WhatsApp: +52 55 4512 5244

Rob McGarry serves as the Director of Channel Growth at tiptap, a company specializing in touchless payment solutions. In this role, he focuses on expanding the company's reach and fostering partnerships to promote tiptap's innovative payment technologies. Tiptap offers standalone devices that enable touchless payments and donations without the need for additional apps or hardware. Their solutions are designed to facilitate seamless transactions for various organizations and causes. For more information about tiptap's offerings or to get in touch with their team, you can visit their official website.   Website: https://tiptappay.com/ LinkedIn: https://www.linkedin.com/in/rmcgarry/

Sarel Tal is the Vice President for Europe, the Middle East, and Africa (EMEA) at Rapyd, a global Fintech-as-a-Service provider. In this role, he leads the company's growth strategy and operations across the EMEA region. Before joining Rapyd, Sarel was the Founder and CEO of AlgoCharge, a fintech company specializing in AI-based payment processing technology. He also served as CEO of AllCharge, a global internet payment service provider. In November 2019, Rapyd appointed Sarel to drive the expansion of its integrated payments, commerce, and financial services platform across the EMEA region.    Website: https://www.rapyd.net/ LinkedIn: https://www.linkedin.com/in/sarel/

In this episode, Lauren Tarbuk of Magnify Payroll sits down with Bill Glass of SEAA for an engaging conversation on the critical role payroll, compliance, and operational strategy play in building resilient organizations. Together, they explore how businesses can better support their workforce while navigating regulatory complexity, industry challenges, and growth opportunities. From the importance of choosing the right payroll partner to understanding how advocacy and education strengthen employers, this discussion offers practical insights for business leaders looking to streamline operations, reduce risk, and create a more sustainable future for their teams.   Contact Magnify Payroll: Lauren Tarbuk  Direct: 412-600-7577 | Email: lauren@magnifypayroll.com

In this episode, Nate Manahan of PayProTec sits down with Bill Glass of SEAA for an in-depth conversation on the evolving payments landscape and what it takes to succeed in today's merchant services ecosystem. Together, they explore real-world perspectives on payment processing, operational challenges, risk management, and how providers can better support merchants in an increasingly complex and regulated environment. Nate shares insights from PayProTec's experience working with merchants and partners, while Bill brings an industry-wide lens shaped by advocacy, compliance, and growth strategy.   Contact PayProTec: Nate Manahan, Marketing Director Direct: 574-575-6891 | Email: partners@payprotec.com

In this episode, we're talking with Daniel Ridley at Rate Tracker, a fintech company focused on bringing transparency to payment processing. Rate Tracker helps businesses understand, monitor, and optimize their credit card processing fees, an area that's traditionally confusing and full of hidden costs. Their core product automatically tracks processing rates and alerts businesses when fees change, giving owners clear visibility into what they're paying and why. Beyond software, Rate Tracker also offers payment processing solutions, POS systems, business lending, and financial health tools all designed to help businesses operate more efficiently and keep more of their revenue. CONTACT INFORMATION: Daniel Ridley E: daniel@ratetracker.io T: 440-387-3047 7100 E Pleasant Valley Rd. Suite 280, Independence, OH 44131  

In this episode, Noah Fitzgerald of Qredible sits down with Bill Glass of the SEAA for a candid conversation on why trust and verification have become mission-critical in today's regulated industries. Together, they explore how enhanced background checks, compliance standards, and transparent credentialing are reshaping how businesses operate in high-risk, highly scrutinized markets. From firearms and specialty commerce to payments, partnerships, and platform access, Bill and Noah break down what regulators, consumers, and financial partners increasingly expect—and what businesses must do to stay ahead.   Contact Qredible: Noah Fitzgerald, CPP 923 Haddonfield Road Suite 300 Cherry Hill, New Jersey 08002   Office: 844.787.7330 | Direct: 954.646.8883 | Email: noah@qredible.com    

In this episode, Bill Glass of the Southeast Acquirers Association (SEAA) sits down with Jim Roddy of the Retail Solutions Providers Association (RSPA) for an engaging conversation on the evolving relationship between payments, POS, and the broader merchant services ecosystem. Together, they explore how acquirers, ISOs, VARs, and technology providers are navigating rapid industry change—from shifting merchant expectations and embedded payments to the growing importance of collaboration between payments professionals and retail technology providers. Jim shares insights from the RSPA community, while Bill brings the acquirer and payments-industry perspective, creating a well-rounded discussion on where the industry is headed and how organizations can adapt.   CONTACT RSPA: Jim Roddy President & CEO, RSPA Direct: 704-940-4272 | Mobile: 814-450-9748 | Email: jroddy@gorspa.org

Impact Techlab is a technology innovation firm focused on building and scaling Fintech and Payment Technologies that help businesses modernize how money moves, data flows, and users engage with financial products. The company partners with startups and established enterprises to design and develop custom digital platforms, web and mobile applications, and payment-enabled solutions that prioritize security, performance, and user experience. By combining deep technical expertise with a product-driven mindset, Impact Techlab supports the full lifecycle of fintech innovation—from strategy and architecture through development and deployment, enabling clients to launch, optimize, and scale payment technologies that drive efficiency, growth, and real-world impact.   CONTACT INFO: Dee Karawadra, CEO Emily Karawadra, COO (901) 601-0032 info@impacttechlab.com www.impacttechlab.com/contact-us/

In this episode, we explore Discount Credit Card Supply (DCC Supply), a leading U.S. provider of point-of-sale (POS) hardware, accessories, and payment solutions. From terminals and stands to printers and cash drawers, DCC Supply helps businesses simplify their checkout experience with reliable equipment and fast, same-day shipping. We dive into how the company supports merchants with services like rentals, programming, and repairs, while maintaining a customer-first approach through warranty-backed products and bilingual support. Tune in to learn how DCC Supply is powering seamless, secure payment experiences for retailers across the country.   Mike Hill, Senior Account Executive Tel: 847-266-1220 x117 Fax to email: 312.533.2095 michael@dccsupply.com

Payzli is a next-generation payments technology company designed to make getting paid simple, fast, and transparent. The platform offers a full suite of solutions including tap-to-phone, POS systems, digital invoicing, recurring billing, and a robust gateway with developer-friendly APIs. With its partner-first approach, Payzli emphasizes honest pricing, flexible models like cash discounting, and in-house underwriting that speeds approvals — even for high-risk or emerging industries. Serving verticals such as beauty, wellness, tattoo, and service businesses, as well as retail and e-commerce merchants, Payzli combines modern technology with deep industry knowledge. From empowering small businesses to supporting software platforms and ISVs, Payzli is building a payments ecosystem that helps merchants improve cash flow, enhance customer experience, and grow with confidence.     Naim Hamdar Chief Revenue Officer naim@payzli.com  

Biller Genie is a leading cloud-based accounts receivable platform designed to help businesses automate their billing and payment processes. By seamlessly integrating with existing accounting software, Biller Genie eliminates manual tasks, reduces late payments, and accelerates cash flow. The platform provides end-to-end automation for invoicing, reminders, late fees, and online payments—giving businesses a "set it and forget it" approach to managing receivables. Biller Genie also enhances the customer payment experience through branded portals and multiple payment options, helping merchants get paid faster while maintaining strong client relationships. Recognized for its user-friendly design and powerful integrations, Biller Genie serves a wide range of industries, from small businesses to large enterprises, providing measurable improvements in efficiency, accuracy, and revenue collection.   Garima Shah President, Biller Genie Email: gshah@billergenie.com

In this episode, Orlando Alvarez—CEO of Strictly and Prospect—joins us to share his journey from installing credit card terminals in the 1990s to leading fintech platforms processing over $2 billion annually. He dives into the founding of Strictly, a fully in-house built solution helping businesses eliminate credit card processing fees through compliant surcharging. Orlando discusses how Strictly's platform enables merchants to pass credit card fees to customers (while keeping debit transactions fee-free), increasing profitability without raising prices. He also explores the importance of embedded payments, ERP integrations with tools like Salesforce and NetSuite, and the growing role of AI in customer support and predictive analytics. From automotive to dental, this conversation highlights how innovation and vertical-specific integrations are reshaping the future of payments. Connect with Strictly: 🌐 Website: strictlyzero.com 🤝 Partnerships: sales@strictlyzero.com

In this episode, Bill Glass welcomes Conor Bell, a seasoned expert in real-time payments and a key figure at Visa Direct, to explore the transformative impact of instant payments on the global financial ecosystem. Conor shares his journey from Visa's European operations to leading Visa Direct initiatives in the U.S., highlighting the evolution and critical importance of real-time payments (RTP). The conversation dives into Visa Direct's dual mission: making real-time payments the standard and simplifying global money movement. Conor explains the infrastructure behind RTP, Visa's strategic acquisitions like Earthport and CurrencyCloud, and how businesses can leverage these innovations to streamline payouts, improve cash flow, and meet rising customer expectations. They also discuss the growing relevance of digital wallets, key differences between Visa Direct and platforms like Zelle, cross-border transaction complexities, and the essential role of compliance and security. The episode closes with actionable insights for PSPs looking to integrate Visa Direct, emphasizing how the technology is easy to adopt while compliance remains the primary challenge. With use cases spanning payroll, B2B, P2P, and global commerce, this episode is a must-listen for anyone exploring the future of payments.   Conor Bell, Visa Direct Sales & Partnerships P: 415-361-3153 E: bellco@visa.com  

In this engaging episode, Bill Glass welcomes Jason Noto, Senior Counsel at Polsinelli, to unpack the evolving legal landscape of payments, gaming, crypto, and embedded finance. Jason traces his unconventional journey from prosecuting financial crimes to becoming a leading legal mind in payments, crediting mentors and on-the-ground learning for his rise. The conversation dives deep into regulatory frameworks surrounding Daily Fantasy Sports (DFS) and sweepstakes, where Jason outlines the federal-state tensions and potential future crackdowns that could reshape both sectors. On the crypto front, Jason shares insights from the DC Blockchain Summit, highlighting bipartisan enthusiasm and the shift from risk avoidance to risk management as crypto moves from fringe to financial mainstream. The discussion also navigates embedded finance, comparing neobanks, banking-as-a-service, and lending-as-a-service models, emphasizing their roles in enabling smaller fintechs and ISOs to compete with legacy giants. This episode is a must-listen for anyone operating in or adjacent to high-risk payments, gaming, or financial tech innovation.   Jason Noto, Counsel P: 215-267-3070 E: jnoto@polsinelli.com W: www.polsinelli.com

In this episode of the SEAA Podcast, Bill Glass chats with Travis Chrisman, founder of Coastal Pay, to discuss the company's transformation from a retail ISO into a leader in embedded payments and ISV integrations. Travis shares Coastal Pay's journey—from launching in 2014, pioneering CBD payment processing, and now building white-labeled tools, a nonprofit gateway (Coastal Cares), and seamless onboarding tech to support both low- and high-risk merchants. They explore Coastal Pay's support for BNPL, alternative payments like crypto and Venmo, and the company's open platform approach that contrasts with Stripe's closed model. With over 600 ISOs onboard and tools built for ease and scale, Coastal Pay is empowering agents with modern fintech solutions while staying focused on service and adaptability. Travis also offers practical advice on growth, navigating challenges, and why listening to customers remains Coastal Pay's driving force.   Click Here: Become a Partner!   Vanessa Hong, Senior Vice President Office: 619 768 0102 Email: vanessa@coastalpay.com   Travis Chrisman, President & Co-Founder Office: 888 266 1715 Email: travis@coastalpay.com  

In this episode, Bill Glass talks with Daymion Phelps, VP of Sales at Linga, to explore how the company is innovating in the restaurant POS (Point of Sale) space. Phelps shares insights from her 20+ years in the industry and discusses how Linga's comprehensive all-in-one system is designed specifically for the complex needs of modern restaurants. She highlights Linga's commitment to personalized service, white-glove onboarding, and 24/7 support—focusing on building strong relationships with clients rather than treating them like ticket numbers. #lingapos Click Here: Linga Partner Program Daymion Phelps, VP Sales www.lingaros.com T: 239-205-2218 E: Daymion.Phelps@lingaros.com          

Welcome to the SEAA podcast, where we explore the world of payment processing and fintech innovations. Today, we're discussing Curv and Frictionless onboarding with Zachary Martinez, CEO at PAYARC.    Learn more about the Curv POS here: https://payarc.com/solutions/curv-pos/   New Agent Contact: John Buchanan: john.buchanan@payarc.com  

Welcome to the SEAA podcast, where we explore the world of payment processing and fintech innovations. Today, we're discussing 3D Secure with Yitz Mendlowitz, President and CEO of PAAY.