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Remarkable People Podcast
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Remarkable People Podcast

Author: Cooper Connect

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Welcome to the Remarkable People Podcast! Where Chick-fil-A enthusiasts meet to explore the magic behind the people of the world’s most caring company! Meet your co-hosts: former Chick-fil-A director - turned industry-leading recruiter of Chick-fil-A talent, Susan Carnes! And the founder of Cooper Connect, the one and only, Travis Cooper!
72 Episodes
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Hello Remarkable Fans! Today, we're excited to introduce you to Shane Todd! Shane is the Owner Operator of Chick-fil-A Barnett Shoals, Beechwood, Downtown Athens, the UGA Tate Student Center AND a Chick-fil-A Food Truck as well, all in Athens, GA. Shane has been an Operator for nearly 30 years and has a lot of fun stories about his team, Truett Cathy, and milkshakes! Learn more about Cooper Connect, here: www.cooperconnect.co  Cooper Connect is an independent entity and is not affiliated with, associated with, authorized by, or endorsed by Chick-fil-A, Inc. or its subsidiaries and affiliates. The name Chick-fil-A, Inc., along with its related names, trademarks, logos, and images, are the registered property of their respective owner. For official information about Chick-fil-A, Inc., please visit their website at https://chick-fil-a.com.
Today is a great day to introduce you to Shawn York! Shawn is the Owner/Operator of Chick-fil-A Crossings at South Corona and Hidden Valley Parkway, both in Corona, CA. Shawn is also the founder of the Malama Youth Foundation. He’s known for being a systems pioneer in the world of CFA, his latest being a system to increase customer satisfaction while increasing team member purpose, something he calls the Heart Chart, which tracks Unexpected Opportunities or UOs for short. If that's not enough, Shawn is currently writing a book titled Love Works Here and he also hosts the Love Works Here podcast. Learn more about Cooper Connect, here: www.cooperconnect.co  Cooper Connect is an independent entity and is not affiliated with, associated with, authorized by, or endorsed by Chick-fil-A, Inc. or its subsidiaries and affiliates. The name Chick-fil-A, Inc., along with its related names, trademarks, logos, and images, are the registered property of their respective owner. For official information about Chick-fil-A, Inc., please visit their website at https://chick-fil-a.com.
Remarkable fans, today we’re excited to introduce you to Terry Butler. Terry is the Owner/Operator of Chick-fil-A Townridge Square in Raleigh, NC. He has been an Operator over 30 years and is a wealth of Chick-fil-A stories and inspiration. We hope you take time to really listen to this episode as Terry shares his heart for people and the community, and how he loves being like Truett Cathy and other business leaders who inspired him. Listen more about Cooper Connect, here: www.cooperconnect.co  Cooper Connect is an independent entity and is not affiliated with, associated with, authorized by, or endorsed by Chick-fil-A, Inc. or its subsidiaries and affiliates. The name Chick-fil-A, Inc., along with its related names, trademarks, logos, and images, are the registered property of their respective owner. For official information about Chick-fil-A, Inc., please visit their website at https://chick-fil-a.com.
Hello Remarkable fans! This week, I'm thrilled to introduce you to Kimberly Flamm! Kimberly was a Chick-fil-A Owner/Operator for over 7 years before becoming an executive coach and leadership development consultant. Be sure to listen as she goes over skills we all need to be successful, shares how her faith and family have tied into her success, and why she ultimately retired from Chick-fil-A to start coaching! Learn more about Cooper Connect, here: www.cooperconnect.co  Cooper Connect is an independent entity and is not affiliated with, associated with, authorized by, or endorsed by Chick-fil-A, Inc. or its subsidiaries and affiliates. The name Chick-fil-A, Inc., along with its related names, trademarks, logos, and images, are the registered property of their respective owner. For official information about Chick-fil-A, Inc., please visit their website at https://chick-fil-a.com.
Remarkable Fans, take a listen today as we speak with Jason Dyer! Jason is the Owner/Operator of Chick-fil-A Rocklin Station in Rocklin, CA. Jason went from a music educator career path to Chick-fil-A team member and finally Chick-fil-A Operator. You won’t want to miss his encouraging stories, positive outlook, and spiritual guidance. Learn more about Cooper Connect, here: www.cooperconnect.co  Cooper Connect is an independent entity and is not affiliated with, associated with, authorized by, or endorsed by Chick-fil-A, Inc. or its subsidiaries and affiliates. The name Chick-fil-A, Inc., along with its related names, trademarks, logos, and images, are the registered property of their respective owner. For official information about Chick-fil-A, Inc., please visit their website at https://chick-fil-a.com.
Hello Remarkable People! Today, we’re excited to introduce you to Tyler Pischke! Tyler is the Owner/Operator of Chick-fil-A Toccoa in Toccoa, GA! Prior to Chick-fil-A, Tyler served in the Air Force as an Intelligence Analyst. We first learned about Tyler from this article: https://www.chick-fil-a.com/press-room/2024/11/lessons-in-leadership-with-tyler-pischke. We’re so excited for you to hear his lessons on hiring, leadership, and trust. Learn more about Cooper Connect, here: www.CooperConnect.co  Cooper Connect is an independent entity and is not affiliated with, associated with, authorized by, or endorsed by Chick-fil-A, Inc. or its subsidiaries and affiliates. The name Chick-fil-A, Inc., along with its related names, trademarks, logos, and images, are the registered property of their respective owner. For official information about Chick-fil-A, Inc., please visit their website at https://chick-fil-a.com.
Hello Remarkable Fans! Today, we're excited to introduce you to Brandon Houston. Brandon works in the recruiting department at the Chick-fil-A Support Center, focusing on emerging talent. Brandon describes himself as a true external, having never worked in a Chick-fil-A restaurant before joining the Support Center. However, he now enjoys helping in the restaurant and coaching future team members. Take a listen as Brandon shares insights into recruiting at Chick-fil-A!Learn more about Cooper Connect, here: www.CooperConnect.co Cooper Connect is an independent entity and is not affiliated with, associated with, authorized by, or endorsed by Chick-fil-A, Inc. or its subsidiaries and affiliates. The name Chick-fil-A, Inc., along with its related names, trademarks, logos, and images, are the registered property of their respective owner. For official information about Chick-fil-A, Inc., please visit their website at https://chick-fil-a.com.
This week I am excited to introduce you to Owner Operator DK Kang! DK is the Operator of Chick-fil-A 7th Street (DC) In-Line in Chinatown, Washington D.C. DK compares himself to Forrest Gump, and that seems to be accurate as he's done everything from making sandwiches to professional sports to serving our country in various ways. You won't want to miss hearing his wild journey to becoming a Chick-fil-A Operator, and all the stops in between! Learn more about Cooper Connect, here: www.CooperConnect.co Cooper Connect is an independent entity and is not affiliated with, associated with, authorized by, or endorsed by Chick-fil-A, Inc. or its subsidiaries and affiliates. The name Chick-fil-A, Inc., along with its related names, trademarks, logos, and images, are the registered property of their respective owner. For official information about Chick-fil-A, Inc., please visit their website at https://chick-fil-a.com.
We’re thrilled to feature newly selected Chick-fil-A Operator Greg Argyrou! Greg is preparing to Grand Open a new location just outside of Philadelphia—about 30 minutes from Lancaster, PA. His journey from the world of broadcasting to Chick-fil-A is truly one-of-a-kind. Tune in to hear how he plans to lead with a culture built on a “love of honor” and what makes his leadership story so inspiring. Learn more about Cooper Connect, here: www.CooperConnect.co  Cooper Connect is an independent entity and is not affiliated with, associated with, authorized by, or endorsed by Chick-fil-A, Inc. or its subsidiaries and affiliates. The name Chick-fil-A, Inc., along with its related names, trademarks, logos, and images, are the registered property of their respective owner. For official information about Chick-fil-A, Inc., please visit their website at https://chick-fil-a.com.
I am excited to introduce Owner/Operator Brandon Sosebee! Brandon is the Owner/Operator of Chick-fil-A College Hall of Fame in Atlanta, GA. After a successful Leadership Development Program completion, Brandon started his Operator journey in September 2024. Brandon was nominated by you, our fans, and so it is even more sweet to introduce him to our listeners! You won't want to miss his ideas on talent and recruiting, and being patient in the process. Learn more about Cooper Connect, here: www.CooperConnect.co  Cooper Connect is an independent entity and is not affiliated with, associated with, authorized by, or endorsed by Chick-fil-A, Inc. or its subsidiaries and affiliates. The name Chick-fil-A, Inc., along with its related names, trademarks, logos, and images, are the registered property of their respective owner. For official information about Chick-fil-A, Inc., please visit their website at https://chick-fil-a.com.
Remarkable Fans, I am thrilled to introduce you to Paul Rosser! Paul's journey with Chick-fil-A began in his hometown of Knoxville, Tennessee, where he started as a Team Member during high school. He gained valuable experience through Chick-fil-A's Interim Manager program (now part of the Leadership Development Program), and then became an Owner/Operator, first in Jackson, TN, and then in Lynnwood, WA, for over nine years. In 2024, he came full circle back to Knoxville, Tennessee and is now the proud Owner/Operator of Chick-fil-A Hardin Valley in Knoxville. You'll find his practical advice and engaging story to be incredibly valuable. Give it a listen! Learn more about Cooper Connect, here: www.cooperconnect.co  Cooper Connect is an independent entity and is not affiliated with, associated with, authorized by, or endorsed by Chick-fil-A, Inc. or its subsidiaries and affiliates. The name Chick-fil-A, Inc., along with its related names, trademarks, logos, and images, are the registered property of their respective owner. For official information about Chick-fil-A, Inc., please visit their website at https://chick-fil-a.com.
We're thrilled to introduce you to Rachel Waters today! Rachel has dedicated nearly 10 years to the Chick-fil-A support center, holding various positions throughout her tenure. She has a unique story to share about the perseverance it took to land her current role, experiencing several rejections before finally getting that "yes." Interestingly, Rachel works at the Chick-fil-A Support Center despite never having worked in a Chick-fil-A restaurant. Have a listen as Rachel shares valuable insights for anyone exploring unique opportunities within the Chick-fil-A organization. Learn more about Cooper Connect, here: www.cooperconnect.co  Cooper Connect is an independent entity and is not affiliated with, associated with, authorized by, or endorsed by Chick-fil-A, Inc. or its subsidiaries and affiliates. The name Chick-fil-A, Inc., along with its related names, trademarks, logos, and images, are the registered property of their respective owner. For official information about Chick-fil-A, Inc., please visit their website at https://chick-fil-a.com.
This week, we're talking with Michael Taylor, Owner/Operator of Chick-fil-A Henrietta. Michael's two-decade Chick-fil-A career, starting as a Team Member, showcases his commitment to leadership development. Recognized for mentoring autistic students, Michael offers valuable insights on professional and personal success. This slightly longer-than-normal episode is packed with Michael's can't-miss perspectives. Don't miss out! Learn more about Cooper Connect, here: www.cooperconnect.co Cooper Connect is an independent entity and is not affiliated with, associated with, authorized by, or endorsed by Chick-fil-A, Inc. or its subsidiaries and affiliates. The name Chick-fil-A, Inc., along with its related names, trademarks, logos, and images, are the registered property of their respective owner. For official information about Chick-fil-A, Inc., please visit their website at https://chick-fil-a.com.
This week's Remarkable Guest is Garrison Bailey! Garrison is a valuable member of the Chick-fil-A staff, working in Field Operations with the Franchisee Selection team. Garrison shared that he's passionate about guiding emerging Chick-fil-A leaders and those seeking the next level in their careers. Be sure to pay close attention to the helpful tips and tricks he'll be sharing!Learn more about Cooper Connect, here: www.cooperconnect.co Cooper Connect is an independent entity and is not affiliated with, associated with, authorized by, or endorsed by Chick-fil-A, Inc. or its subsidiaries and affiliates. The name Chick-fil-A, Inc., along with its related names, trademarks, logos, and images, are the registered property of their respective owner. For official information about Chick-fil-A, Inc., please visit their website at https://chick-fil-a.com.
Today we're excited to introduce you to Joe Weber! Joe is a multi-unit Chick-fil-A Owner/Operator located in Castle Rock, Colorado. He brings a wealth of knowledge about the restaurant industry, drawing from his experience with Chick-fil-A and other concepts. Joe also has a unique connection with "Hope Kids" and will be sharing details about a weekly event he organizes for children in his community. We look forward to you hearing his insights on managing people and running a successful business.Learn more about Cooper Connect, here: www.cooperconnect.co Cooper Connect is an independent entity and is not affiliated with, associated with, authorized by, or endorsed by Chick-fil-A, Inc. or its subsidiaries and affiliates. The name Chick-fil-A, Inc., along with its related names, trademarks, logos, and images, are the registered property of their respective owner. For official information about Chick-fil-A, Inc., please visit their website at https://chick-fil-a.com.
Today's Remarkable guest is Owner/Operator Michael Killian! Michael is the Owner/Operator of Chick-fil-A Twelve Oaks in Novi, MI. Michael spoke on helping his team overcome adversity and being your true, authentic self. You won't want to miss his inspiring advice on not being that cookie-cutter team member, and of course, how he manages to provide free college and support to his team. Learn more about Cooper Connect here: www.cooperconnect.co  Cooper Connect is an independent entity and is not affiliated with, associated with, authorized by, or endorsed by Chick-fil-A, Inc. or its subsidiaries and affiliates. The name Chick-fil-A, Inc., along with its related names, trademarks, logos, and images, are the registered property of their respective owner. For official information about Chick-fil-A, Inc., please visit their website at https://chick-fil-a.com.
Hello Remarkable fans! We are so thrilled to introduce you to today's guest, Andrew Allman! Andrew is the Owner Operator of Chick-fil-A Murray and Chick-fil-A Fashion Place in Utah! He has had quite the journey going from being a Raving Fan of Chick-fil-A to becoming an Owner/Operator of his own location! Be sure to listen to the end, because Andrew even gives us a sneak peak of some new items coming to the Chick-fil-A menu! Learn more about Cooper Connect, here: www.cooperconnect.co  Cooper Connect is an independent entity and is not affiliated with, associated with, authorized by, or endorsed by Chick-fil-A, Inc. or its subsidiaries and affiliates. The name Chick-fil-A, Inc., along with its related names, trademarks, logos, and images, are the registered property of their respective owner. For official information about Chick-fil-A, Inc., please visit their website at https://chick-fil-a.com.
Meet Chick-fil-A Owner/Operator William Braswell! William is the Owner/Operator of Chick-fil-A Cabot in Arkansas! After a wild 10-year journey, he was selected as the Owner/Operator for Cabot in January 2024, and he took over that location in June 2024. No spoilers here, but you will definitely want to listen up and be encouraged as he shares his story with us and teaches us to fall in love with the process!Learn more about Cooper Connect, here: www.cooperconnect.co Cooper Connect is an independent entity and is not affiliated with, associated with, authorized by, or endorsed by Chick-fil-A, Inc. or its subsidiaries and affiliates. The name Chick-fil-A, Inc., along with its related names, trademarks, logos, and images, are the registered property of their respective owner. For official information about Chick-fil-A, Inc., please visit their website at https://chick-fil-a.com.
Today, we’re excited to introduce you to Brian Hogan! Brian is the Owner/Operator of Chick-fil-A Tanasbourne and Chick-fil-A Tualatin Valley in Oregon. Brian has been with Chick-fil-A for 20 years! He started when he was 16 and has a remarkable story of receiving a “divine calling” at 19 to become an Operator, and since then has helped develop four other Chick-fil-A Owner/Operators, including his dad! Learn more about Cooper Connect, here: www.cooperconnect.co Cooper Connect is an independent entity and is not affiliated with, associated with, authorized by, or endorsed by Chick-fil-A, Inc. or its subsidiaries and affiliates. The name Chick-fil-A, Inc., along with its related names, trademarks, logos, and images, are the registered property of their respective owner. For official information about Chick-fil-A, Inc., please visit their website at https://chick-fil-a.com.
Meet Owner/Operator Tony Levine! After a successful coaching career of nearly 25 years, Tony made the leap from Coach to Operator. He has two successful locations in the Houston market and is doing big things for his community. Take a listen as Tony talks about communication and positive confrontation.Learn more about Cooper Connect here: www.cooperconnect.co  Cooper Connect is an independent entity and is not affiliated with, associated with, authorized by, or endorsed by Chick-fil-A, Inc. or its subsidiaries and affiliates. The name Chick-fil-A, Inc., along with its related names, trademarks, logos, and images, are the registered property of their respective owner. For official information about Chick-fil-A, Inc., please visit their website at https://chick-fil-a.com.
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