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Inside the IDA: A Podcast for Auto Detailers
Inside the IDA: A Podcast for Auto Detailers
Author: International Detailing Association
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© International Detailing Association
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Join us for real stories from auto detailers in the industry that will walk through trials and triumphs in a way to inspire and connect with others in the industry. We have 4 hosts: Keith Duplessie, Barry Theal, David Patterson and Alan Medcraf.
65 Episodes
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On this special edition of Inside the IDA Podcast, we are sharing the quarterly Town Hall live from September 29th, featuring IDA President Meghan Poirier, IDA President-Elect Josh Pierce, and immediate past President Craig Brigham. They sit down and share the state of the IDA and the Future Focus for members and future members of the International Detailing Association.
Host Keith Duplessie sits down with Marc GalutierMarc Glautier is the founder and owner of Glautier Auto Detailing in Fourways, Johannesburg, South Africa. With a passion for vehicle care, he specialises in premium detailing, paint correction and vehicle protection. Through his involvement with the International Detailing Association and commitment to training, Marc helps raise industry standards and develop fellow detailers. His approach reflects a simple belief: “Every Detail Matters.”
Host Keith Duplessie sits down with Andres LoteroHere's a bit about him:"I began my career in procurement, and later moved into the pharmaceutical industry, where I managed patient support programs across Latin America. That blend of supply chain expertise and hands-on customer care shaped everything I've built since. In 2015, I founded Mulova in Colombia to bring high-quality detailing products to the Colombian market. In 2023, I launched Mulova International in the U.S., based in Miami, to serve the broader Latino market and use the city's unique position as a gateway to reach clients across Latin America. I'm a serial entrepreneur at heart. Alongside Mulova, I also run Policrafters, an architectural solutions company serving architects, designers, and general contractors in South Florida, as well as SourceLynk and Boxamix, both focused on helping Latin American businesses access the U.S. market. I believe deeply in long-term relationships and building community. I've been an active IDA member since 2021, contributing Spanish translations of webinars and educational materials so more detailers can benefit from them, and a SEMA member since 2025. I'm married with two children."
Host Barry Theal sits down with Rob Schreufer. Rob has been a long-time member of the IDA, served 2 full terms on the board, and was the president twice- this episode is sure to be packed with great information!
Host Levi Gates sits down with Melissa RossnagelMelissa Says "My name is Melissa Rossnagel, owner of The Missus Interior Detailing. I was born and raised in Winnipeg, Manitoba, where one of my first jobs was at a full-service car wash. After graduation, as much as I enjoyed it there, I realized I needed to move on. I told myself that if I ever started a business, it would be cleaning cars, something that seemed to calm me. Years passed and life happend, got married, acquired 3 step-sons, and moved to the beautiful little town of Riding Mountain. Then, 2 years ago, at the age of 40, and finally having the facility to make it happen, I started my business. The name "The Missus" was decided upon when my husband kept calling me "Missus" and I kept hearing "If you find yourself in a messy situation, just call The Missus" in the back of my mind. It's my side hustle at the moment; I work full time as a custodian at the school in our neighboring town. It's also not huge or fancy, and I'm kind of in the middle of nowhere, but it gets me by, and I have exceeded my expectations on the number of clientele within my community. I am limited to just interior detailing, as our shop just doesn't accommodate a wash bay, and I am currently sharing the space with my husband and our farming life. I am happy with that, as I also have a mobile set up, and travel to customer farms to clean farm and work equipment as well. I do hope to have a dedicated building one day, but I don't want to break the bank to get it. In the future, I would love to do some formal training. I have been searching for something that might fit in with a motorcycle trip this summer."




