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C-Suite Intelligence

Author: The Miles Group

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CEOs running the world’s top companies don’t start out that way – they pull ahead of their peers with behaviors and practices that make them the “best of the best.” Stephen Miles and the team at TMG coach some of the world’s most successful executives, helping them continuously up their game even as business conditions grow more complex every day. Learn the secrets of the highest performers, and use this intelligence to power your career.
81 Episodes
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Promotable vs. Ready

Promotable vs. Ready

2025-08-2616:361

High performers often reach a point in their careers where forward momentum slows down. Promotions that once followed a steady rhythm now come with higher stakes, less predictability, and more scrutiny. In this episode, TMG’s Taylor Griffin and Maizie Nelson explore what really changes as leaders rise, and why strong performance alone isn’t always enough to signal readiness for the next step. They unpack the shift from execution to influence, share how to assess whether someone is truly prepared for an expanded scope, and offer a new lens for thinking about growthJoin us as we discuss:Why career progression slows as the stakes get higherHow to assess real readiness vs. potentialHow to reframe “staying put” as a strategic move
Company culture is shaped by what leaders do, not just what they say. In this episode, TMG’s Robert Williams sits down with Taylor Griffin and Liz Kelly to talk about how culture takes root through behavior. They explore how leadership choices—what gets rewarded, what gets overlooked, and how decisions are made—send powerful cultural signals. The conversation looks at how consistency shapes culture and how leaders can use regular moments, such as team meetings and one-on-ones, to reinforce values in meaningful ways.Join us as we discuss:How leaders shape culture, often without realizing itWhy consistent behavior carries more weight than messagingSimple, effective ways to reinforce culture across teams and locations
Coachability is one of the clearest differentiators between leaders who continue to rise and those who hit a ceiling. In this episode, TMG Senior Managing Directors Courtney Hamilton and John Nasr unpack why this quality is more critical than ever for top executives.They explore the difficulty of staying truly open to feedback in the high-pressure, high-stakes world of senior leadership. Drawing on deep experience working with high-growth companies, they share how executives can stay aligned with evolving business demands while continuing to grow, and how leaders can shape cultures where honest, peer-driven feedback leads to real development.Join us as we discuss:What coachability really looks like at the senior levelWhy honest feedback gets harder to come by the more senior you getHow to break free from a stasis mindset and keep growing
As companies scale, the way decisions get made can either accelerate progress or create hidden drag. Early-stage models that depend on a few senior leaders making most calls eventually slow things down. In this episode, TMG’s Taylor Griffin and Courtney Hamilton explore how organizations can build decision-making systems designed for growth.They discuss why the common "hub and spoke" model creates bottlenecks and how distributed leadership can drive both speed and alignment. The conversation focuses on how leaders can create clarity around ownership, accountability, and process without losing visibility or control.Join us as we discuss:Why centralized decision-making holds back growthWhat it takes to transition to a distributed leadership modelHow clarity and accountability drive speed and trustThe leadership shifts required to delegate decisions without losing alignment
In this episode, TMG’s Liz Kelly and John Nasr explore a leadership skill that rarely gets the attention it deserves: managing energy. They look at how a leader’s energy shows up across internal meetings, client engagements, and executive forums and how it shapes the way others experience their leadership.Drawing on their coaching work with senior executives, Liz and John discuss how staying consistent in your presence and tone helps build trust, especially in high-pressure moments. They offer practical tools to help leaders prepare for key interactions, reset between meetings, and bring clarity and focus to every conversation. Join us as we discuss:How energy shapes leadership impact across every settingWhy consistency and predictability build trust under stressSimple ways to reset between meetings and stay focused
In this episode, Courtney Hamilton and John Nasr explore how trust shows up on high-performing teams and why it’s a critical part of effective leadership. They break down the core components of trust, including credibility, reliability, and interpersonal connection, and explore how consistent leadership behavior directly impacts team alignment and results. Courtney and John also share actionable tools like the “ask me, tell me” framework and discuss how cross-functional collaboration, humility, and intentional communication create a culture of accountability and shared success.Join us as we discuss:How consistent leadership builds lasting trust across teamsWhy vulnerability and humility are essential for high-impact leadersHow trust fuels collaboration, commitment, and results
Making Room to Lead

Making Room to Lead

2025-06-0325:52

In this episode, John Nasr and Liz Kelly explore the traits that distinguish top-performing leaders—and how those traits help build team capacity. They cover why a strong management operating system drives consistency, how effective delegation allows leaders to focus on strategic priorities, and what it takes to run purposeful and efficient meetings. John and Liz also discuss how to balance your team with the right mix of high-potential talent and steady anchors, the importance of staying ahead of the curve, and why an empathetic, outward-focused mindset fuels growth and performance.Join us as we discuss:How to build a management system that drives predictability and reduces noiseHow to lead meetings that actually move work forwardWhy team balance and proactive leadership are essential to scaling success
In this episode, Stephen sits down with Robert Williams, Senior Consultant at TMG, to unpack how continuous development sharpens leadership at the highest levels. They explore the role of executive coaching in helping CEOs adapt to new challenges, refine their approach, and stay ahead of the curve. From embracing feedback to cultivating a growth mindset, this conversation offers a clear look at what it takes to lead with lasting impact.Join us as we discuss:Why CEOs must embrace coaching to stay competitive in a dynamic business worldHow a growth mindset fuels adaptability and resilience at the topThe impact of continuous development on decision-making and leadership effectiveness
In this episode, Taylor Griffin, COO of TMG, and Senior Managing Director Courtney Hamilton break down the “agent problem”—the often-overlooked challenge leaders face when key career decisions are made behind closed doors. Many assume their work speaks for itself, but in reality, it’s the conversations happening when they’re not in the room that shape their trajectory. Taylor and Courtney share practical strategies for ensuring the right people advocate for you, managing how you’re perceived in talent discussions, and taking control of your professional narrative.Join us as we discuss:How to navigate the “agent problem” and ensure you’re represented accurately in leadership conversationsThe key relationships every leader needs to cultivate for career growthHow intentional actions can transform perceptions and unlock new opportunities
In this episode, Stephen Miles, CEO of TMG, and John Nasr, Senior Managing Director, discuss how leaders can scale their impact by developing a structured management operating system. Many leaders advance by relying on intellect and adaptability, but as responsibilities grow, those skills alone aren’t enough. The key to navigating this shift is implementing a system that enables leaders to scale effectively while demonstrating their growth and capacity.Join us as we discuss:The key components of an effective management system, from defining the "gold star" to signaling your leadership styleHow to build the right relationships and structure to scale leadership without falling into micromanagementWhy tensioning the system and refining metrics are essential for detecting risks early and driving results
In this episode, Taylor sits down with Laura Cococcia, Managing Director at Council Advisors, for a conversation on leadership, career growth, and the skills that set top executives apart. Drawing from her experience across nonprofits, tech giants, and corporate enterprises, Laura shares insights on leading through uncertainty, building strong teams, and the role of mentorship and feedback in shaping effective leaders. She also reflects on the importance of clear communication in high-stakes situations, and how adaptability enables leaders to navigate complexity and drive results.Tune in as we explore:How transparent communication builds trust in times of crisisStrategies for leading effectively under pressureWhy adaptability is a non-negotiable skill for C-suite leaders
Send the Right Signals

Send the Right Signals

2025-03-1128:27

Today, we’re exploring a leadership skill that’s often overlooked: signaling your leadership style. Stephen is joined by Courtney Hamilton, Senior Managing Director at TMG, to discuss how intentional signaling builds trust, fosters collaboration, and drives team success. They’ll explore how choices like structuring team check-ins and communicating your preferences can create clarity and improve performance. The conversation also delves into micro-leadership versus micromanagement, the challenges of onboarding, and the value of consistent, predictable leadership.Join us as we discuss:How clear leadership signaling builds trust and creates a more collaborative and aligned team.The key differences between micro-leadership and micromanagement, and how to mentor without undermining trust.Strategies for evaluating past leadership, establishing clear expectations, and aligning your team around a common goal.
Special guest Harley Finkelstein, President of Shopify, joins TMG CEO Stephen Miles to discuss their successful coaching relationship and what an ideal high-performance coaching experience can achieve. For executives and founders who may have never considered executive coaching or are unsure of what a coaching relationship looks like day-to-day, Stephen and Harley illustrate what the very best executive coaching relationship can provide.
Employees and teams are experiencing burnout across all levels of the organization. Burnout challenges not only workforce engagement, but quality, productivity, and problem-solving abilities. Courtney Hamilton and Christina Woodard discuss the causes of burnout and the strategies to combat it in order to reconnect teams to their company, culture, and meaningful work.
Every time there’s a threat against a company, there is almost always a weak signal or a whiff of smoke that can serve as an early warning of the risk to the organization. If that threat is dismissed or ignored, the whiff of smoke can turn into a forest fire. Then the organization faces a much bigger problem, with fewer options to solve it. CEO Stephen Miles and Managing Director John Nasr discuss the importance of embedding weak signal detection in the company culture.
Without trust, there is no shared or mutual accountability, and teams do not have strong enough foundations to accomplish their goals. Yet, many people cannot articulate what they and their teams actually need to do in order to form that trust. Stephen Miles and Maizie Nelson share the 8 ways to build trust on your team and inside your company.
Derailment rates for executives in transition, particularly in senior level roles, tend to be higher because they don’t always have the proper understanding of the degree of difficulty related to a given transition. Courtney Hamilton and Christina Woodard discuss how to develop an effective onboarding plan for the first year, allowing proper time to connect with stakeholders, build alignment on the mandate, and prioritize your time effectively, among other strategies.
Regardless of raw potential and natural talent, every person who is serious about their leadership development and growth demonstrates coachability. Taylor Griffin and Samantha Smith explore the concept of coachability – openness to feedback and new ways of doing things, and following through with those changes as part of an iterative, ongoing process.
Culture is most often shaped and fortified on the margin, when leaders must make hard choices. Depending on what they can tolerate, their decisions will either result in a high-performing company culture or one that leads to high levels of conformity and stasis. TMG CEO Stephen Miles and Managing Director John Nasr discuss the criticality of a company’s culture to its longevity and long-term success; and explore the dark side of corporate culture – stagnation that can lead to an organization’s irrelevance and decline.
HR has changed dramatically over the last few years, growing well beyond recruiting and development. Jeff Vijungco – the former Chief People Officer at Rubrik and VP of Global Talent at Adobe, and now Partner at One North Talent – joins The Miles Group COO Taylor Griffin and Managing Director Samantha Smith to discuss the changing landscape of the industry and the needs of today’s Chief People Officers, senior talent executives, and CEOs.
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