Grow, Scale, Master

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan look at the choice between breadth or depth of marketplace. They show the opportunity sitting inside of expansion, doing it market by market, opening a new business or buying established, and the power of being number one in your chosen market versus sticking to your knitting. They talk about being strategic around size of market, quality of competition and recruitment power. Josh observes that how you do anything is how you do everything and the idea of mapped customer experiences, Kon shares his observations around how athletes prepare, and they discuss their views around time spent on social watching video, and whether static content is dead.

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan talk about getting alignment inside of your organisation. They look at simple ways to get your business leaders on the same page, experiences with the challenges of growth, learning to let go to grow, setting an inspiring vision and placing big bets, and telling the team that we haven't done this before, so expect failure and be ready to fix it. They continue with the power of planning and the role of meeting rhythms. Josh relates his experience that having the best equipment lets you perform at your best, Kon shares ideas around starting new markets and trends, and they discuss their changing views around being the best player in the game by doing the basics better than anyone else.

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan discuss crisis management. They look at the different types of crises, the inevitability of it happening to you, and that this, too, shall pass. They note that there's no fire if you don't give it oxygen, and they step through the stages of denial, crisis, planning and opportunity. They continue with staying calm when under fire, assembling a board of advisors and protecting the asset. Josh examines the power of clarity, Kon illustrates that the difference between good to great isn't that great, and they share their views around the rise of digital addiction and the power to be in the now.

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at how to become a leader's leader. They examine lessons in leadership, examples of what the best and worst bosses do, the challenge of leading yourself, figuring things out for yourself, holding yourself to high standards and developing capability. They continue with visionary vs. tactical and why you need both. Josh reflects on what would happen if you simply strove to become the best in the world at what you do? Kon ponders 'sell mode' vs. 'solution mode' and asking better questions, and they share their views around becoming a lifelong learner.

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand on setting a definition for yourself. They look at knowing what you stand for and what values you want to be known for, how the choices you make shape that definition of you, and decisions you make that can lead to wild business success. They discuss being all in on digital, on face to face, on data to relationships, and on systems. Josh describes taking the best parts of what you discover and bringing them back to your world, Kon reflects on the gap between where you are and where you want to be, and they share their views around the power of personal discipline and focus - conquering the chaos.

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan look at bootstrapping and the drive to make things happen. They show how you never know how far you can go until you go, why success requires someone to be extreme, and why there are more systems and standards at 200 transactions than at 20. They agree that whatever you accept is your standard, and complacency breeds laziness.   They talk about how going after a goal by chasing just one thing leads to greatness, indicators of success, and focus as a superpower. Josh describes an 'evolve or die' moment in his business, Kon shares insights around monitoring physical health as well as financial health, and they discuss their views around buying time, not status.

This week, on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan will talk about the stages of growth. They look at how people put themselves into boxes and then work to get out of them, the stages of the predictable success model and the power of those models, and the need for mapping growth. They continue setting strategic objectives for long-term success and building an enduring company that exceeds the founder's lifetime. Josh relates how your direct seven hires determine your success as CEO. Kon suggests we don't need more information; we need to act on what we already know. They discuss their changing views on change management systems.

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan discuss getting the vision back as a leader. They look at organisations going through periods of change, profit vs. growth mode, aligning both new and old owners, and getting back to purpose. They continue reconnecting to that vision, living the values, resetting the strategy, and driving for tactical excellence. Josh examines why relationships are not a one-time thing; they're an all-time thing. Kon illustrates genius in simplicity, and they share their views on the Othership app and the power of being in a state.

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at great growth. They consider how life stages, events, and economic and business cycles define your growth. And they explain why you want growth and what makes it worth the expense. They continue by explaining why it's not about the money and whether strategic growth wins over uncontrolled growth. Josh reflects on his experience with the power of networks from age 6 to Dubai, and they share their views on having a Ferrari engine for a brain with bicycle brakes.

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand on why you get known for what you execute, not what you know. They look at defining strategy and building your dream team for execution. They illustrate the 5-step formula for change and suggest multiple applications for it. They discuss WWWEBI (What Worked Well, Even Better If). Josh describes how his father's 600 envelopes shaped him. They share their views on spending more time defining the problem than finding the solution, and asking better questions to get better results.

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan talk about the power of storytelling for your brand. They look at brand stories, connecting with the hearts and minds of your internal and external customers, and attention to detail in creating the brand experiences you want for your people. They discuss positioning and living your brand story, promise and purpose. Josh illustrates the value of relationships with the map and pins, Kon mentions the transformative effect of empathy in story telling, and they examine their views around sunshine and the power of creativity.

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan look at discovering the secret sauce that makes your business great. They illustrate why the best agents are obsessed with getting the formula right, the three types of customers, and getting known before you need to be. They talk about building relationships as the key to renewal and then amplifying the quality of those relationships. Josh describes asking the questions that no one else will, and Kon observes that saying Yes to one thing is saying No to another. They discuss their views around systems for success and learning to work with AI.

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan show how to think about depth or breadth depending on what you're trying to do. They talk about market share penetration and mapping your market, understanding the size of the market and total addressable market share, low and high average sale prices, and shifting volume and average sale price. They continue around transitional data for where buyers come from and where sellers move to. Josh relates the creative experience to turning on a light in a dark room, Kon suggests allocating creative time, and they discuss their changing views around digital saturation, video and Chat GPT search.

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan present their spring special. They illuminate this time of year in the industry with progressing sellers to now, listing well ahead of the curve, driving July/August momentum, using triggers inside of campaigns, and getting that selling feeling. They show how to set a target, do better buyer and seller work, and create a mindset of progress. Josh expands on reading data for better insights, and they share their views around Jony Ive's Open AI device and learning to tell a better story for your business.

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan look at the elements of scaling with teams that work. They explain the functional size of a team and the size of the market, and the three basic concepts: intent, organisational clarity and technical competence. They examine the daily directions meeting, managing risk, doing financials right, and letting people grow. Josh reflects on the Superman business model, Kon ponders the importance of reflection, and they share their views around why 2025 is the best year ever.

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan expand on ways to make it easy for people to work with you. They look at reducing consumer friction by being radically transparent, knowing what you do before, during and post, removing things that no longer serve you, and reimagining the customer experience. They discuss getting great customer reviews, how to sell your customer experience, making it easy on yourself and your teams, vendor funding and payment options. Josh describes his experience and ideas around quality over quantity, and they share their views of note taking.

In this episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan talk about new markets and why they love them. They comment on driving depth or breadth, knowing why you're entering the new market and making sure it complements what you do, the power of data, and Landlords and where they live. They discuss growing up with your customer base, and why you should chase relationships and capability, not ego. Josh illustrates the two most powerful words for intention setting, and they examine their views around chasing business excellence.

In this Grow, Scale, Master episode, Kon Stathopoulos and Josh Phegan examine executing platform scale that guarantees success. They illustrate what platforms are and what they do for your people, finding out what works and doing more of it. They also clarify why platforms matter and why you want formulas for everything. They talk about usable data and reference points, and performing to your potential. Josh describes experiencing the power of your own creativity, and they discuss their views around the power of planning and the distance between activity and revenue generation.

This week on Grow, Scale, Master, Kon Stathopoulos and Josh Phegan show how falling back in love with your business opens up opportunities. They discuss why people fall out of love, knowing when opportunity is actually a distraction, setting your vision, and committing to it. They continue with what's essential, what excites and what motivates. Josh relates his insights around why not to rebuild, but rather to re-imagine. Kon asks what your business would look like if you decided to stick with it forever, and they discuss the need for meaningful market forecasts.

In today's episode of Grow, Scale, Master, Kon Stathopoulos and Josh Phegan ask, "How are you going to win?" They illuminate the power of winning by design, creating customer experiences, deciding what to add or subtract, handling the moments that matter, and reducing customer friction. They show why simplicity scales and illustrate why brand = customer experience = pricing power. Josh shares the idea of the right people on the bus, sitting in the right seats, and he reflects on the power of travel. Kon shares his view of making things simple.