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The Unfiltered Non-Profit: Leaders Share It All

The Unfiltered Non-Profit: Leaders Share It All
Author: Cherry Chan
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Dive into the real world of non-profit leadership. Hear inspiring stories and experiences of leaders, with a focus on examining their operations. Get a candid look at the challenges they face in managing successful non-profits. This podcast is all about the unfiltered journey of leading a non-profit and making a difference.
31 Episodes
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What if the secret to securing major gifts and building stronger donor relationships isn’t about having the biggest database or slickest pitch—but about simply listening? In this episode of the Unfiltered Nonprofit Podcast, Cherry Chan sits down with Chris McGarvey, CEO of the Canadian Nurses Foundation, to unpack nearly 30 years of nonprofit fundraising leadership. Chris shares how listening first—to staff, boards, and donors—has shaped his career and why it remains the most powerful strategy for cultivating trust and raising significant funds. You’ll hear how CNF pivoted during the pandemic to launch mental health programming, diversifying both its programs and donor base. Chris breaks down the realities of major gift fundraising, from the 70/30 hospital funding split to the patience required for $25k+ gifts that often take 18–24 months to secure. For nonprofit CEOs, fundraisers, and board members, this episode is a reminder that sustainable revenue growth comes from more than one funding source. With practical insights on donor diversification, board engagement, and balancing the demands of leadership, Chris offers a roadmap for thriving—even in uncertain times. You’ll learn: Why listening is the cornerstone of major gifts fundraising How to diversify programs to attract new donors and revenue streams The realistic timeline for $25k+ major gifts (18–24 months) How to build a business case your board will support Why strong leaders build teams that don’t depend on them If you’re ready to strengthen your nonprofit’s fundraising pipeline, this conversation is packed with strategies you can put to work right away.
In this episode of the Unfiltered Nonprofit Podcast, Cherry sits down with Vaia Dimas, Executive Director of the Almonte General Hospital–Fairview Manor Foundation. With 20 years in fundraising, Vaia shares how small teams can punch above their weight by getting disciplined, streamlining events, and collaborating—even with “competitors.” She explains why hospital equipment isn’t government-funded, how donor education unlocks giving, and what it takes to stay motivated when leadership feels isolating. You’ll hear a practical playbook: trim what doesn’t move the needle (like time-sucking auctions that underperform), refocus golf tournaments around one or two high-yield mechanics, and convert “nice to have” add-ons into mission-critical gifts. Vaia also breaks down a donor-sparked joint lottery between two nearby hospitals—new money neither could access alone, shared workload, and a stronger community message. If you’re an ED or fundraiser feeling stretched thin, this conversation shows how discipline beats motivation, how to build a personal leadership circle, and how diversified revenue gives you stability when the economy wobbles. Highlights Why donors fund what’s inside the hospital walls—and how to explain it simply The small-shop advantage: deeper relationships, faster learning loops Event redesign that saves staff time and raises more (fewer raffles, clearer case for support) Diversifying revenue beyond galas to reduce risk Collaboration that creates net-new dollars (and shares the workload) Mindset shift: discipline over motivation when leadership feels isolating Practical Tips You Can Use This Quarter Audit one signature event: cut low-yield tasks (e.g., sprawling auctions) and add a direct “fund the equipment” paddle raise/auction Teach the need: make “what government funds vs. what donors fund” a standard one-pager Diversify lightly: add one new stream (vendor program, planned giving starter, small lottery/pilot raffle) without blowing up your calendar Form a leadership circle: three peers you can call for gut-checks and confidential problem-solving
In this episode of the Unfiltered Nonprofit Podcast, Cherry Chan talks with Nicole Thibeault, former National Executive Director of Canadian Parents for French, about the strategies that helped her achieve nonprofit revenue growth and long-term sustainability. Over 10 years, Nicole successfully doubled organizational revenue by diversifying funding streams, charging modest fees for programs, and turning small donations into a culture of philanthropy. From $5 monthly donors to securing major grants, her approach shows that every dollar counts. She also ensured a 100% giving rate from her board of directors, proving that leadership in fundraising starts at the top. Nicole shares how she rallied her 5–7 staff team and a national network across provinces to align with strategic goals. Her staff training sessions grew from just 5 participants to more than 30, demonstrating how culture change is built step by step. She also provides a roadmap for succession planning, describing her two-year retirement transition that included 18 months of transparency and a 3-week overlap with her successor — ensuring stability and confidence across the organization. If you’re an Executive Director, CEO, board member, or nonprofit professional, this episode is packed with real-world strategies to strengthen your nonprofit’s fundraising, leadership, and sustainability.
In this episode of the Unfiltered Nonprofit Podcast, host Cherry Chan sits down with Peter Costello, Executive Director of Eden Food for Change, to discuss a powerful example of nonprofit revenue generation in action. Eden, originally a traditional food bank, now generates 42% of its operating budget through an innovative commercial kitchen model. By launching a social enterprise for nonprofits that includes meal production, corporate team-building events, and a partnership with Meals on Wheels, Eden Food for Change turned its underutilized kitchen into a revenue-driving asset. With over 100,000 meals produced annually, and 120+ companies participating in team experiences each year, the model demonstrates that earned income strategies can fuel mission-driven impact without relying solely on grants or donations. Peter shares the story of how they started with a $166,000 investment and grew the kitchen into a three-quarter-of-a-million-dollar operation. He also explores how financial sustainability for nonprofits depends not just on creative ideas—but on building relationships, leveraging existing assets, and staying flexible through funding shifts. Whether you're leading a food program or just exploring revenue diversification, this episode is packed with lessons for any organization aiming to transform and grow.
Innovative Funding from the Ottawa Community Land Trust In this episode of the Unfiltered Nonprofit Podcast, Cherry Chan speaks with Mike Bulthuis, Executive Director of the Ottawa Community Land Trust (OCLT), about how his organization is rethinking nonprofit fundraising. Founded in 2021, OCLT is part of a growing network of community land trusts in Canada working to preserve and expand affordable housing in perpetuity. Instead of relying solely on grants or charitable donations, OCLT uses community bonds—a nonprofit fundraising alternative that invites individuals to invest in their mission. Investors receive a modest return, while OCLT gains the flexibility to move quickly on real estate opportunities. This strategy enabled the organization to secure its first property purchase by combining community investments with an anonymous gift. It’s a model that aligns capital with community impact, offering a new path forward for organizations seeking a sustainable nonprofit real estate strategy. Despite operating with a lean team of just three staff members, OCLT is building toward long-term financial sustainability. With leadership from a board that includes nonprofit veterans, economists, and private sector developers, the organization is uniquely positioned to blend mission and business thinking. Their approach shows that nonprofits don’t need to wait for grants—they can raise capital directly and act with urgency. In Summary The Ottawa Community Land Trust is showing what’s possible when a nonprofit thinks like a social enterprise. By using community bonds to fund affordable housing acquisitions, OCLT avoids traditional barriers like slow-moving grants and limited donations. For nonprofits exploring fundraising alternatives, this episode is a clear example of how innovation, community support, and financial strategy can come together to create real impact.
In this episode of the Unfiltered Nonprofit Podcast, Cherry Chan speaks with Hailey Hechtman, Executive Director of Unsinkable, a national nonprofit mental health organization founded by Olympian Silken Laumann. Hailey shares how Unsinkable launched a national campaign, Fragments: Stories That Heal, using in-kind contributions and partnerships instead of large funding. The campaign featured: 25 billboards across the GTA, including Dundas Square Audio stories broadcasted via radio, podcasts, and digital ads A 45% increase in direct website traffic in a single month This conversation is packed with ideas for nonprofit leaders who are navigating lean budgets, trying to grow their audience, or build partnerships. What You’ll Learn: How a nonprofit mental health leader built a crisis line in the Yukon from scratch How to use in-kind donations and local partnerships to create national impact Why storytelling is a critical tool for advocacy, fundraising, and brand-building Why it’s okay if your career path isn’t linear—and how to lead through uncertainty Hailey’s Quote to Remember: "Some of our biggest wins came from someone we met at a conference or a LinkedIn post we followed up on." If you’re leading a nonprofit mental health organization or any nonprofit with a powerful story, this episode is full of practical, creative takeaways.
In this episode of The Unfiltered Nonprofit Podcast, I sit down with Erin Benjamin, President and CEO of the Canadian Live Music Association, to talk about what it really takes to build something from nothing. Erin launched the association in 2014 with no staff, no logo, and no office—and today, it has over 400 members nationwide. We dive into what industry advocacy actually looks like behind the scenes. How do you keep small venues and major players aligned under one roof? What does it mean to use your personal voice in service of a collective mission? Erin shares how she’s stayed grounded in purpose, even when the work is nonstop and the path forward isn’t always clear. We also explore the CLMA’s latest economic impact report, which found that live music contributed over $10 billion to Canada’s GDP in 2023 and supported more than 100,000 jobs. Erin explains how this kind of data fuels stronger industry advocacy and helps push for policies that actually support the people doing the work. If you’ve ever tried to rally a sector, juggle a small team, or build a brand that’s bigger than one person—this conversation will hit home.
What happens when the demand for your services grows faster than your funding? In this episode of The Unfiltered Nonprofit Podcast, I sit down with Michelle Crogie, Executive Director of PLEO (Parents’ Lifeline of Eastern Ontario), to talk about the real challenges of leading a high-impact nonprofit through growth, heartbreak, and hustle. From securing grants to launching events, we explore real-world nonprofit revenue growth strategies that go beyond the theory. Michelle shares how PLEO’s services—like their helpline and support groups—are at full capacity, even though core funding only covers about 25% of their budget. The rest? It’s a constant effort: grant writing, donor campaigns, and creative fundraising like their first-ever gala, which raised $12,000. Ever tried to expand a mental health program with year-to-year money? That’s the juggling act—and Michelle’s approach offers important lessons for nonprofit revenue growth strategies in action. One of the most compelling parts of our conversation is PLEO’s Youth-Nominated Support Team program. Early results show a sharp drop in suicidal ideation after just six weeks—a powerful reminder of why sustainable funding matters. With 26 partner agencies backing their Health Canada grant application, Michelle is building momentum for scale. If you’ve ever had to chase dollars while trying to make a difference, this episode gives you a raw, honest look at nonprofit revenue growth strategies that are rooted in purpose—not just spreadsheets. About OTUS Financial Solutions: At OTUS Financial Solutions, we specialize in general accounting and CFO services for nonprofits and associations. With over 18 years of experience, we provide tailored solutions that help your organization grow and stay sustainable. We offer everything from day-to-day bookkeeping to big-picture financial planning, all designed to meet the unique needs of nonprofits like yours. If you want to learn more about how we can support your nonprofit’s financial journey, visit our website or book a no-obligation 20-minute consultation with us today. Let’s make your accounting easier and help you reach your goals.
In this episode of the Unfiltered Nonprofit Podcast, I sit down with Caitlin Morrison, Executive Director of the Matthew Perry Foundation, to talk about the bold, love-fueled journey behind Matthew Perry House — a groundbreaking initiative offering long-term recovery housing and support for people struggling with substance use. We explore how Caitlin and the Matthew Perry Foundation, along with a powerful coalition of local organizations, are redefining what recovery can look like in Canada. This episode dives into why three years of care is the magic number, and how Caitlin’s nonprofit journey—sparked by a temporary job and a deep love for people—has led to building something extraordinary in her brother’s name. This isn’t just about bricks and mortar. It’s about people. It’s about healing. It’s about changing the system, one community at a time. Caitlin shares how a full year of support can triple someone’s chances of long-term recovery, and how reaching the three-year mark brings that number to 83%. With 167 residential units planned in Ottawa, the first Matthew Perry House is designed to provide not just treatment, but a true home—where community, mentorship, and individualized care come together to create lasting change. The Matthew Perry Foundation is already breaking ground on this project, less than a year after the first conversation, showing what’s possible when collaboration replaces competition. Whether you're in nonprofit leadership, recovery support, or just curious about what’s possible when community and purpose collide — this episode will leave you inspired by the impact the Matthew Perry Foundation is creating. 💬 “It’s all love. It’s him. And that’s why we’re doing this.” About OTUS Financial Solutions: At OTUS Financial Solutions, we specialize in general accounting and CFO services for nonprofits and associations. With over 18 years of experience, we provide tailored solutions that help your organization grow and stay sustainable. We offer everything from day-to-day bookkeeping to big-picture financial planning, all designed to meet the unique needs of nonprofits like yours. If you want to learn more about how we can support your nonprofit’s financial journey, visit our website or book a no-obligation 20-minute consultation with us today. Let’s make your accounting easier and help you reach your goals.
In this episode of the Unfiltered Nonprofit Podcast, we speak with Nick Neuheimer, CEO of the Canadian Association of Radiologists, about his path into nonprofit leadership and why he helped start the Ottawa Association Executive Network (OAEN). Nick shares how he moved from a career in economics to association management, eventually becoming a CEO and earning his Certified Association Executive(CAE) designation along the way. Through that journey, one theme kept coming up: the importance of connection. After years of virtual meetings and isolated leadership roles, Nick saw a clear need for a space where nonprofit and association professionals could meet face-to-face, learn from each other, and build relationships. That’s what led to the launch of OAEN. More than just networking events, the sessions are focused on real issues—like advocacy, governance, and succession planning—offering practical insights and a chance to talk honestly with peers. In this conversation, Nick and Cherry discuss: How peer networks can support leaders through tough decisions Why in-person connection still matters, especially in hiring The role of OAEN in helping leaders at all stages of their careers And how creating space for shared learning can strengthen the entire sector If you’re looking for a community of nonprofit and association leaders who are open, curious, and committed to learning—this episode is for you. About OTUS Financial Solutions: At OTUS Financial Solutions, we specialize in general accounting and CFO services for nonprofits and associations. With over 18 years of experience, we provide tailored solutions that help your organization grow and stay sustainable. We offer everything from day-to-day bookkeeping to big-picture financial planning, all designed to meet the unique needs of nonprofits like yours. If you want to learn more about how we can support your nonprofit’s financial journey, visit our website or book a no-obligation 20-minute consultation with us today. Let’s make your accounting easier and help you reach your goals.
Welcome to the Unfiltered Nonprofit Podcast. Today, we are joined by Emily Jones, co-founder of Connected Canadians, a nonprofit that has successfully turned corporate training into a sustainable revenue stream while helping seniors build digital literacy skills. What started as a self-funded initiative quickly evolved when Emily and her team recognized the need for a more reliable funding model. They leveraged their expertise in digital literacy and developed training programs for major corporations, securing partnerships with Rogers, Amazon, TD Canada, and Best Buy. Their breakthrough deal with Rogers resulted in over 2,000 training licenses sold, equipping technicians with the skills to better assist senior customers. This success validated their model and led to further collaborations with other industry leaders, helping them build sustainable revenue beyond grants and donations. By monetizing their knowledge, Connected Canadians established a scalable funding approach that not only supports free digital literacy services for seniors but also enhances corporate interactions with older adults. Their programs help bridge the generational tech gap while ensuring businesses are equipped to meet the needs of a growing senior population. In addition, their cybersecurity training initiative empowers seniors to navigate the digital world safely, addressing a critical concern in an era of increasing online fraud and scams. Their ability to generate sustainable revenue from training ensures they can continue offering these vital programs without financial instability. This episode delves into how nonprofits can monetize their expertise and build sustainable revenue streams without relying solely on grants. Emily shares how strategic partnerships, a compelling value proposition, and a commitment to mission-driven business practices have allowed Connected Canadians to grow while staying true to its purpose. Visit Connected Canadians to learn more about their innovative funding model and impact. Subscribe to the Unfiltered Nonprofit Podcast for more insights from nonprofit leaders who are redefining sustainability in the sector.
In this episode of the Unfiltered Nonprofit Podcast, host Cherry Chan sits down with Rob Henderson, President & CEO of BioTalent Canada, to discuss how he successfully transitioned his nonprofit from government dependency to financial sustainability. Rob shares the hard decisions, bold strategies, and entrepreneurial mindset that helped BioTalent Canada diversify its revenue and thrive. Overcoming the Challenge of Lost Government Funding When BioTalent Canada received news that their federal funding would be cut, they faced a critical turning point. Instead of scaling back, Rob took a bold, business-driven approach to nonprofit revenue diversification—building industry partnerships, offering consulting services, and creating a self-sustaining funding model. Lessons in Leadership and Change Management Rob doesn’t shy away from the reality of leading through change. He shares how nonprofit leaders must adopt an entrepreneurial mindset, make tough staffing decisions, and embrace revenue diversification to ensure long-term impact. Practical Strategies for Nonprofit Revenue Diversification In this episode, Rob breaks down actionable steps for nonprofits looking to diversify revenue, including: Establishing corporate partnerships that bring in recurring revenue Creating value-driven sponsorship models Leveraging government funding for specific projects instead of relying on operational grants Developing consulting or training services as additional income streams The Intersection of DEI and Financial Sustainability Rob also shares how Diversity, Equity, and Inclusion (DEI) plays a role in nonprofit success. Through initiatives like the IDEA Committee and the Ideal Bioscience Employer designation, BioTalent Canada ensures that its workforce and funding strategies align with its mission. 💡 If your nonprofit is struggling with funding challenges, this episode is a must-listen. Learn how an entrepreneurial mindset and revenue diversification can create financial stability while staying true to your mission.
In this episode of the Unfiltered Nonprofit Podcast, we sit down with Jessie Card, Executive Director of Youth Ottawa, to discuss how nonprofits can move beyond grant dependency and adopt a social enterprise mindset. Under Jessie’s leadership, Youth Ottawa transformed its funding model—growing from 0% earned revenue in 2018 to 18% of total revenue generated through paid programming with school boards. This shift has not only strengthened the organization's sustainability but also reinforced its impact, proving that nonprofits can thrive by thinking like businesses while staying mission-driven. Jessie shares how his own experiences with learning challenges inspired him to empower youth through skills development, media literacy, and entrepreneurship. He discusses the crucial role of prevention—investing in young people early yields long-term benefits, with research showing every $1 spent on youth programs can save $5 to $7 in future social costs. Youth Ottawa's innovative approach actively involves young people in shaping and delivering programming, ensuring they gain leadership experience and economic opportunities while driving community change. Beyond financial sustainability, Youth Ottawa has created flagship initiatives like the RBC 21 Under 21 Awards and the Mars Charity Golf Classic, which not only recognize and celebrate young changemakers but also serve as key revenue streams to fund impactful programs. Jessie’s insights challenge traditional nonprofit mindsets, emphasizing that organizations must embrace sales, marketing, and business acumen to survive and scale their missions. This conversation is a must-listen for nonprofit leaders looking to innovate their funding models, maximize social impact, and turn financial challenges into opportunities. If you’re navigating similar struggles, this episode provides actionable insights on how to leverage partnerships, rethink revenue strategies, and build a financially resilient nonprofit.
In this episode of The Unfiltered Nonprofit Podcast, Susan Ingram, Executive Director of Big Brothers Big Sisters Ottawa, shares how her leadership helped turn a small idea into a thriving social enterprise. Thrive Select Thrift started with just three clothing bins and a $5,000 investment in 2015. Today, it has grown into a successful thrift store that has diverted over 1.5 million pounds of clothing from landfills, generated nearly $500,000 in revenue, and provided 4,448 hours of job training for youth. Beyond raising funds, Thrive Select Thrift has become a key part of their mission, offering mentorship and a safe space for young people to learn and grow. Susan’s leadership played a big role in making this happen. With a background in operations and business, she brought practical skills to the nonprofit world, combining strong planning with a “start small” approach. She credits partnerships with organizations like RBC and a supportive board of directors for helping her overcome challenges. Susan also shares how nonprofits often shy away from risks, but by taking small, thoughtful steps—like piloting with a few bins before opening a store—she was able to build confidence in the project and make it work. For Big Brothers Big Sisters Ottawa, Thrive Select Thrift is more than just a revenue stream. The store provides a physical space for the community to connect with their mission, meet the youth they support, and see their impact firsthand. Susan explains how this has helped showcase their work, which is often hard to “see” since mentorship relationships happen privately. The store also gives young people real-world job training, helping them build skills and a sense of belonging that will stay with them long after their time in the program. Are you looking for new ways to support your nonprofit’s mission and diversify your revenue? What small steps could you take to test an idea and build toward something bigger? This episode is full of insights for nonprofit leaders ready to take the leap into social enterprise.
What does it take to advocate for 65,000 grain farmers across Canada? In this episode of the Unfiltered Nonprofit Podcast, we sit down with Kyle Larkin, Executive Director of Grain Growers of Canada, to explore the realities of nonprofit leadership and advocacy in a constantly shifting political landscape. Representing farmers who produce 70% of Canada’s grain exports, Kyle shares how his team works tirelessly on Parliament Hill to address issues that directly impact Canadian agriculture. We discuss Kyle’s journey into nonprofit leadership, his strategies for aligning advocacy with government priorities, and the importance of adapting to change—whether it’s in policies, leadership, or public focus. One standout success Kyle shares is his role in creating the third-ever national college in Canada for intellectual property agents, a multi-year achievement that highlights the power of persistence and collaboration. Kyle also opens up about the challenges he faced as a young leader, including overcoming age-related biases early in his career. His advice? Trust your expertise and stay confident, even in uncertain times. If you’ve ever wondered how political change impacts nonprofits—or how to stay focused when the ground shifts beneath you—this episode is packed with actionable insights and real-world lessons. Tune in to learn how advocacy evolves and why it matters for everyone
Get ready for an insightful and inspiring episode of the Unfiltered Nonprofit Podcast! This week we are sitting down with Paul Lansbergen, a Certified Association Executive and seasoned nonprofit leader with over 30 years of experience in public policy, association management, and advocacy. Paul’s journey is proof that with the right mindset, challenges can turn into opportunities. Paul shares how volunteering kick-started his career, opening doors to his first major role on Parliament Hill and teaching him the power of building strong networks. He also takes us behind the scenes of his transformative work with the Fisheries Council of Canada, where he revitalized their annual conference—rebranding it, boosting sponsorships, and turning it into a significant revenue driver that grew profits to $50,000. Paul’s strategic decisions also doubled the organization’s budget and increased reserves by 50%, showcasing his ability to balance financial growth with mission-driven work. But it’s not all smooth sailing. Paul opens up about navigating career setbacks, staying resilient through tough transitions, and the lessons he’s learned about persistence and adaptability in nonprofit leadership. He emphasizes the importance of aligning decisions with a clear strategic plan and finding creative ways to make a lasting impact, no matter the resources at hand. Packed with practical tips, personal stories, and a touch of humor, this episode is a must-listen for nonprofit leaders, executive directors, or anyone passionate about leadership and making a difference. Whether you’re looking to grow your organization, sharpen your leadership skills, or just hear an inspiring career journey, you won’t want to miss this episode.
In this episode of The Unfiltered Nonprofit Podcast, we sit down with Lori Prospero, the CEO of Rising Oaks Early Learning Ontario. Lori’s career didn’t exactly follow a straight line—she started out thinking she’d be a chemist, but a few twists and turns later, she found herself leading a nonprofit that serves 15,500 families. Along the way, she picked up her Certified Association Executive (CAE) designation and a treasure trove of lessons on leadership and governance. Lori shares how she’s helped transform Rising Oaks into a stronger, more focused organization. One of her coolest tricks? A board color card system that keeps meetings on track. Here’s how it works: everyone gets green, yellow, and red cards. If the conversation starts creeping into operations, someone quietly flashes a yellow card. If things get way off track, out comes the red card. It’s like a governance traffic light, and it’s been a total game-changer for fostering trust and keeping everyone in their lane. We also get into one of Lori’s most stressful moments as a leader—a governance session that went sideways and led to a confidence vote on her leadership. Yep, it was intense. But Lori pushed through, leaned on her champions, and came out the other side with a stronger board and a clearer vision for the future. Her story is proof that tough times can lead to amazing results if you’re willing to stick with it. If you’ve ever wrestled with governance challenges, struggled to engage your board, or wondered how to balance the big picture with day-to-day operations, this episode is for you. Lori’s got practical tips, relatable stories, and a whole lot of heart. Don’t miss it!
In this episode, Cherry sits down with Steven Heckbert, the Executive Director of the Canadian Pork Council. Steven’s journey is nothing short of inspiring—he’s got over 15 years of teaching experience and 20 years working in communications. We talk about how he made the leap from being a professor to leading in the nonprofit world and why he believes communication and genuine connections are at the heart of making a real difference. Steven shares some amazing insights on how the Canadian Pork Council drives an economic impact of $11.2 billion and supports over 100,000 jobs in rural communities. He talks about the creative ways they’ve been getting the government’s attention, like recently holding 30+ meetings in a single day to make sure pork producers’ voices are heard. One of the standout stories he shared was about partnering with Rib Fest on Spark Street in Ottawa. They drew in 250 attendees—all while building stronger connections with lawmakers in a really fun, engaging way. He also opens up about how they’re preparing for challenges like African swine fever and working closely with the government to protect the industry. Steven’s genuine and down-to-earth approach is truly refreshing. We chat about the power of simply saying thank you, valuing your team, and keeping your messaging simple and honest. This conversation is packed with great advice for anyone looking to make a real impact in the nonprofit world.
On this episode of the Unfiltered Nonprofit Podcast, Cherry Chan dives into a candid conversation with Peter Braid, CEO of the Insurance Brokers Association of Canada (IBAC). Peter didn’t always lead a nonprofit—he actually started in politics, winning his first election by a nail-biting 17 votes! That experience taught him a lot about persistence and connecting with people, lessons he’s carried into his work with IBAC, where he’s been the CEO for the past seven years. Peter shared how, over the last 35 years, IBAC has built a strong voice for Canada’s insurance brokers by showing up in Ottawa and advocating for things like consumer protection and fair competition. Each year, they host “Hill Day” so that brokers from across the country can meet with MPs, building bridges that help when big issues pop up. With small business owners in every town, insurance brokers bring a relatable, hometown voice to Ottawa, which Peter believes has been key to IBAC’s long-term success. But managing a national nonprofit isn’t without challenges. Peter explained how he keeps IBAC’s 11 provincial members working together, even when their interests don’t always align. A new national survey has helped everyone stay on the same page, and Peter says open communication has been essential for IBAC’s advocacy work. Peter wrapped up by sharing his approach to managing stress, a reality for any leader today. From listening to live music to getting out of town, Peter’s all about finding those moments to disconnect and recharge. His journey from Parliament to nonprofit leadership is a reminder that resilience and relationship-building go a long way in making a difference.
In this episode of the Unfiltered Nonprofit Podcast, I'm sitting down with Krista Gionet, the Chief Executive Officer at the helm of the Windsor-Essex County Association of Realtors. Having been with this organization for more than 35 years, Krista will share an amazing career path—from age 18 in the MLS Department to over 21 years as CEO. Her story is one of hard work, adaptability, and giving back to the community. She talks about some of the challenges she faced in a male-dominated industry and the big decision to leave her union job to advance her career. She credits her success to her work ethic and the people who supported her along the way. One of the major highlights of her career was leading the 100-Mile Peninsula Initiative, which positioned Windsor-Essex as a top choice for retirees and boosted the local economy. This 11-year initiative shows Krista's long-term focus on making a real difference in the community. Throughout the episode, Krista shares how she empowers her team and fosters respect in the workplace. She notes that her entire staff has been with her long-term, and she attributes her leadership success to treating everyone equally and creating a space where people enjoy coming to work. Her leadership style is inspiring and offers valuable lessons for anyone stepping into the nonprofit world. Whether you're curious about building a successful nonprofit or leading and motivating a team for the long haul, this episode is packed with insights from Krista's years of experience. Tune in for practical advice to inspire your own nonprofit journey.