Claim OwnershipThe Complaining Cow
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Helen Dewdney is The Complaining Cow, a consumer expert.
Author of How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results! and 101 Habits of an Effective Complainer, she helps consumers to fight for their rights and helps businesses increase sales through improving customer service.
Regularly seen and heard in the media providing advice and opinion, she's also a business consultant, speaker and journalist, having written for many outlets including the Financial Times, The Telegraph, Metro, This Is Money, The Sun and the Mirror.
In this podcast, Helen interviews guests on an eclectic range of topics. These include insights into consumer issues, small businesses tips and tricks, regulators and more.
This is an ELR Productions podcast from East London Radio
28 Episodes
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Kimba talks about what gamification and what it isn't! How you can use games and fun in your business and personal life. You can get more information, advice and tips on saving money and your consumer rights on the website www.thecomplainingcow.co.uk Get 15% off Helen's books How to Complain: The Essential Consumer Guide to Getting Refunds, Redress and Results! and 101 Habits of an Effective Complainer! with code ELRCow https://www.thecomplainingcow.co.uk/Publications Find her on social media: @complainingcow for X @thecomplainingcow for Instagram and www.facebook.com/thecomplainingcow for FBEmail: Helen@eastlondonradio.org.ukSee omnystudio.com/listener for privacy information.
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Jeremy talks about how and why he set up PromoVeritas, how competitions work and are judged and gives his top tips for winning competitions.See omnystudio.com/listener for privacy information.
Helen Dewdney speaks with Matt Allwright of BBC The One Show, Rogue Traders, Watchdog and other consumer TV shows. Matt talks about joining Watchdog and some of the stories it is currently receiving and about platforms which are making it more difficult for asserting consumer rights and more. Housing is an area Matt feels passionately about and spoke of the impact of conditions on all areas of life.See omnystudio.com/listener for privacy information.
Lisa Johnson is a multi-seven-figure Global Business Strategist who makes 90% of her money through passive or semi-passive income stream. Her business made over £10m in the first five years. Her background in overcoming obstacles has helped mould her into a bold, straight-talking coach, never afraid to be an authentic and outspoken truth-teller. From £30,000 in debt to a successful entrepreneur making millions and helping thousands of people in just 5 yrs.See omnystudio.com/listener for privacy information.
Jasmine Birtles is the author and founder of the popular consumer money website Money Magpie. She is a TV personality, columnist, ‘money guru’, presenter, speaker and freelance journalist. She debunks interest, inflation and stagnation. Just what does it all mean and what does the future hold?See omnystudio.com/listener for privacy information.
An entrepreneur, businessman, investor and passionate philanthropist, John founded AO in 2000. He is an active, long standing supporter of OnSide Youth Zones.
John talks about setting up AO.com, the challenges he faced then and now and what's in the future for AO and him. He also talks about what success means to him and the importance of customer service.
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Zoë discusses why and how she started Kiddiwhizz, the Dragon's Den experience, the challenges and plans for the future.See omnystudio.com/listener for privacy information.
Helen Dewdney aka The Complaining Cow, turns the tables on BBC Radio London's Eddie Nestor, on whose daytime radio show she has often been a regular guest. Talking about his background and radio work, as well as finding out how good he, an East Londoner, might be at complaining? Also discuss stories that he’s covered that stay with him in his head even when he doesn’t want them
The longest interview on The Complaining Cow Consumer Show so far!See omnystudio.com/listener for privacy information.
Susan talks about how and why she set up The British Craft House and how Etsy's treatment of sellers is helping her expand to take on the online giant.See omnystudio.com/listener for privacy information.
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