Claim OwnershipTransform Gov - the digital government podcast
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© Maeve Kneafsey
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Transform Gov, the digital government podcast, brings you top names behind many of the most exciting and transformative digital government projects globally. If you are working in, or with, public sector transformers who are digitising the public sector, each episode brings inside tips and insights from talented leaders who have been there and done that.
www.digitalgovawards.com
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46 Episodes
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When the National Broadband Plan reached Longford, Danny Lynch and his team turned a rural challenge into a digital revolution. Partnering with Microsoft and Ericsson, they introduced hundreds of schoolchildren to coding, built new digital career pathways, and helped transform Longford into a hub of opportunity. Discover how a small county became a big player in Ireland’s public-sector digital transformation. Hosted on Acast. See acast.com/privacy for more information.
AI in government has shifted from “don’t touch it” to “how fast can we scale it?” In this episode of Transform Gov, host Maeve Kneafsey speaks with Marianne Cassidy of the Department of Public Expenditure, NDP Delivery and Reform about Ireland’s updated AI guidelines—designed not to restrict, but to empower.Discover how cross-functional teams (from HR to legal to CIOs) shaped practical frameworks and decision tools; why real use cases—from Revenue, Agriculture and the HSE—were the turning point; how the IPA is embedding AI into CPD and leadership training; and why trust, GDPR compliance and collaboration are critical to scaling safe, human-centric AI across the public sector.If you work in digital transformation, service design, or policy innovation, this is a must-listen: insights, examples, and lessons you can apply right now. Hosted on Acast. See acast.com/privacy for more information.
Maeve Kneafsey talks to Marianne Cassidy (DPER) about Ireland’s Digital Public Service Plan to 2030.Life-event lens: births, social housing, driving, becoming a studentGovernance: hybrid model for cross-department ownershipDesign process: user research, journey mapping, Target Operating ModelsImpact: cutting 40+ steps from the birth journeyTech: “skin-over-legacy” for seamless front-end experienceInclusion: designing for amplified needs via Nimbus Centre partnerships Hosted on Acast. See acast.com/privacy for more information.
🎧 What happens when 31 local authorities decide to act as one? Sabahat Khan, Assistant CEO and CIO of the LGMA, joins Transform Gov to reveal how they're reshaping Ireland’s local government services through design-led, citizen-first digital transformation.From standardising services to building trust and rolling out a national SOC, this is digital reform with teeth. Tune in now for practical insight, big vision, and what it takes to get 31 moving parts working as one.🔗 Listen here or watch on YouTube https://www.youtube.com/@Transformthedigitalgover-123/videos Hosted on Acast. See acast.com/privacy for more information.
1What if the secret to protecting your core services was giving away content on other platforms? And what if public trust hinged on the accessibility of your apps?In Part 2, RTÉ’s Tracey Diamond and Joe Hoban reveal how Ireland’s national broadcaster: Used short-form content to amplify traditional TV and radio Made user experience and accessibility central to rebuilding trust Navigates AI’s promise and pitfalls in public service media Delivers lessons every public sector team should hear🎧 Essential for leaders shaping digital government. Hosted on Acast. See acast.com/privacy for more information.
RTÉ’s Joe Hoban and Tracey Diamond share how their award-finalist campaign “We’re here to be better, for you” became the start of a new era for public service media.In this episode of Transform Gov, Maeve Kneafsey asks:✔️ Why did RTÉ choose to go public with such a bold message? ✔️ How can public organisations communicate honestly without making things worse? ✔️ What role does digital strategy play in winning back younger audiences? ✔️ How can you create impact on a minimal budget?Watch for practical insights every public sector leader and communications team can use — whether you’re facing a crisis or building public trust from the ground up.Subscribe for more stories of public sector transformation and innovation www.digitalgovawards.com Hosted on Acast. See acast.com/privacy for more information.
In this episode of Transform Gov, Maeve Kneafsey welcomes Jacky Fox, Global Lead for Accenture’s Security Practice, and Chris Davey, Security Lead for Accenture Ireland. They unpack:The hardest cyber challenges in public services todayWhy legacy IT and shadow cloud matter more than you thinkWinning the human factor: awareness, culture and insider riskHow AI, automation & threat intelligence are reshaping defencePractical, scalable actions any public-sector CIO can takeEssential listening for transformation leaders and tech providers aiming to build cyber trust in government. Hosted on Acast. See acast.com/privacy for more information.
John Callaghan of Partsol explains why Cognitive AI is not just another GenAI tool — it’s a purpose-built engine designed for absolute traceability, source transparency, and auditability.If you're in government, regulation, justice, or compliance — this one’s for you.This episode reveals:*Why “hallucinations” make GenAI risky for public services*How Cognitive AI guarantees evidence-based outputs*Real examples from defence, legal, and government sectors*Why public servants should demand AI that can be cross-examined*How this tech enables decision support without losing controlWhether you're drafting legislation, handling appeals, or working in regulatory environments — this is the kind of AI that works with you, not around you.🎧 Listen now and discover what explainable, defensible AI really looks like. Hosted on Acast. See acast.com/privacy for more information.
In this episode of Transform Gov, Maeve Kneafsey is joined by Tom Johnson, MD of insight consultancy Trajectory, to explore what the public really thinks about AI — and the answers might surprise you.From rising fears about deepfakes to the surprising number of people who still haven’t heard of generative AI, Tom shares exclusive research tracking public sentiment across the UK. You’ll hear why older adults and women are more cautious, how AI is already shaping public services invisibly, and what 75% of people actually agree on when it comes to regulation.If you work in government, tech, or service design — this episode is a must-listen. Because in the race to implement AI, forgetting public opinion could be the costliest mistake of all.AI public opinion, trust in AI, digital government, AI and public services, Tom Johnson Trajectory, Transform Gov podcast, AI regulation UK, AI and demographics, AI in public sector Hosted on Acast. See acast.com/privacy for more information.
In this episode of Transform Gov, we explore how Transport Infrastructure Ireland (TII) is rethinking infrastructure management with cutting-edge tech. Stephen Smyth and Gerard O'Dea share how their team is using AI tools like RoadAI and eventually crowdsourced mobile footage to monitor over 1,700km of greenways and footpaths — all with low-cost, scalable tech.From a phone on a bike to a national data strategy, hear how innovation is driving efficiency, sustainability, and smarter public sector planning. Don’t miss their insights on data governance, citizen-generated content, and what's next for smart mobility in Ireland.Subscribe (www.digitalgovawards.com) and listen now to learn how public sector innovation is hitting the road. Hosted on Acast. See acast.com/privacy for more information.
In this episode of Transform Gov, host Maeve Kneafsey continues her conversation with Damien McCallion, Deputy CEO and Chief Technology & Transformation Officer at the HSE, to explore how a national health system is embracing digital — not just with ambition, but with action.Damien shares the inside story of:How over 50,000 staff hours have already been saved through automationWhy the seven-year Electronic Health Record programme is built to survive turbulenceHow AI is now detecting fractures faster than ever in Irish hospitalsWhat lessons every public sector CIO and digital leader can learn from the HSE’s transformation playbookThe secret to embedding a culture of digital safety across massive frontline teamsIf you’re leading change in government — in health, education, justice or beyond — or supplying technology into the public sector, this episode is packed with practical insight, scalable ideas, and real-world results.🎙️ Listen now to discover what’s working — and what’s next. Hosted on Acast. See acast.com/privacy for more information.
Maeve Kneafsey talks with Damien McCallion, Deputy CEO and CTO of the HSE, about what digital transformation really takes — in the middle of complexity, crisis, and culture. From checklists to cloud systems, and from relationship-building to region-wide reform, this is a masterclass for anyone trying to lead change in the public sector.Whether you're in housing, justice, education or health — this one will land. Hosted on Acast. See acast.com/privacy for more information.
In this episode of Transform Gov, Maeve Kneafsey speaks with Alan Browne, CEO and co-founder of Soarvo, about how their cloud-based geospatial AI platform is helping governments and local authorities turn complex drone, laser, and video data into fast, accurate infrastructure decisions. Alan shares a game-changing case study with National Highways UK, where Soarvo’s AI and augmented reality platform replaced manual road inspections, saving £17 million in one year.You’ll learn:How AI and drone footage can spot road damage before the human eye canWhy user-friendly tools (not engineers-only systems) are the future of geospatial dataHow local authorities can roll out AI pilots for under €10KWhy Soarvo is built to be used by road crews, not just data scientistsThis is practical, affordable digital transformation in action — and it's already reshaping how infrastructure is managed across the UK and Ireland.#TransformGov #AIinGovernment #SmartInfrastructure #GeospatialAI #DigitalGovernment #Soarvo #PublicSectorInnovation #LocalGovTech #AugmentedReality #DroneMapping #SpotifyPodcasts #ApplePodcasts #ChatGPT #RoadMaintenanceAI #NationalHighwaysUK Hosted on Acast. See acast.com/privacy for more information.
In this episode of Transform Gov, host Maeve Kneafsey sits down with Dr. Robert Ross, Senior Lecturer at Technological University Dublin and lead researcher with the ADAPT Centre, to explore how public bodies can embrace generative AI — safely, strategically, and with purpose.Robert shares the inside story of the GenAI Lab, a groundbreaking partnership between ADAPT and Dublin City Council, designed to give public sector teams a trusted, low-risk space to experiment with emerging technologies. From rethinking procurement to triaging planning applications, they discuss real examples of GenAI being tested for the public good.You’ll hear:Why a “lab model” helps public bodies move faster without taking big risksWhat makes a partnership with researchers workThe surprising power of small startups in big transformation projectsHow GenAI can improve policy checks, automate translation, and save staff timePractical steps for any organisation — no matter how small — to get startedWhether you're just GenAI-curious or leading innovation in your department, this episode is packed with takeaways you won’t want to miss. Hosted on Acast. See acast.com/privacy for more information.
Transform Gov delves into the emotive and urgent issue of the planning process and the very exciting potential provided by digital technologies. RIAI president, Seán Mahon looks at the future of city planning. We explored how digital twins and 3D modeling are transforming Ireland’s planning process, making it more efficient, transparent, and citizen-focused. Seán broke down how these innovations not only speed up applications but also empower better civic engagement, real-time collaboration, and smarter urban development. If you want to know how digital transformation can unlock smarter, more livable cities—and what Ireland can learn from international leaders—don’t miss this episode! Hosted on Acast. See acast.com/privacy for more information.
Wendy Walsh, Accenture Ireland’s Talent and Organisation Lead, returns for Part 2 on Transform Gov to explore the evolving relationship between people and AI in the public sector. From onboarding bots to research agents and Copilot-enabled teamwork, this episode is packed with practical insights for future-ready leaders.You’ll hear:How GenAI and agentic AI are transforming frontline public sector workWhat fusion skills are—and why they matterReal examples of how digital assistants are improving staff experienceTune in and share this episode with colleagues.Public sector, AI, agentic AI, GenAI, digital transformation, change management, Accenture, Copilot, government technology, employee experience Hosted on Acast. See acast.com/privacy for more information.
Wendy Walsh, Accenture Ireland, shares practical insights on where public sector transformation efforts stumble—and how to turn things around What you’ll learn:- How to make it work- Essential trust and transparency - Influencers and change champions as a secret weapon Listen now and subscribe for future Transform Gov episodes www.digitalgovawards.com Public sector, digital transformation, GenAI, change management, Accenture, leadership, hyperpersonalisation, AI workforce, government innovation Hosted on Acast. See acast.com/privacy for more information.
With thanks to Accenture, Maeve Kneafsey is joined by Bryan Rich for part 2 of how GenAI is being used in governments across the globe. Bryan shares incredible insights into how the day-to day-lives of every public sector employee will change. #PublicsectorInnovation #DigitalTransformation #PublicService #GenAI #Accenture Transform Gov with Maeve Kneafsey and Bryan Rich www.digitalgovawards.com/podcast Hosted on Acast. See acast.com/privacy for more information.
Discover how governments globally are leveraging Generative AI to dramatically enhance citizen services, streamline complex processes, and upgrade legacy IT systems. Bryan Rich, Accenture's Global AI Leader for Public Sector, Defense, and Health, reveals real-world examples and the strategic thinking needed for successful AI integration. Hosted on Acast. See acast.com/privacy for more information.
On Episode 27 of the TransformGov podcast, John Barron, CIO of Revenue, gives exclusive insights about the digital-first future of Ireland’s tax administration including, importantly, a total revolution regarding VAT. The Revenue Commissioners are also going ‘all in’ on AI-driven services to streamline public interactions. During COVID the team learnt alot about agility—responding to issues in days. John outlines the biggest digital changes to tax compliance coming our way. Essential listening for those in digital transformation, government IT, finance, or policy and, of course, the entire tax industry. With thanks to Accenture Hosted on Acast. See acast.com/privacy for more information.
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