My Duvet Flip by Jack Parsons

Episode GuestTom Wallis is the Chief Customer Officer at Compare the Market, with a dynamic career spanning consulting, startups, and brand leadership. He's known for blending data-driven thinking with creative marketing to lead iconic campaigns.Episode Timestamps:0:00 Introduction0:48 Tom’s Early Career and First Job2:53 Lessons from Temping and the Power of Observation4:55 Joining Accenture and Consulting Foundations6:54 Why Tom Quit Without a Job8:33 Dealing with Uncertainty and Finding the Next Step9:57 Getting into Sky and Discovering Marketing11:45 Breaking Into the Marketing Team13:34 Landing His First Marketing Role15:20 Lessons from Startup Life at Now TV17:13 Facing Rejection — and Proving Them Wrong18:42 Creating a Sales Surge That Changed the Business20:01 Learning to Ask for Help and Growing Fast21:27 Obsession, Flow States, and Finding His Thing23:03 Tom’s Biggest Money Regret24:03 Tom’s Simplest Money Tip for Young People25:20 Transitioning to Gusto and Building Again26:44 Joining Compare the Market28:27 The Culture That Drives High Performance30:04 What a Chief Customer Officer Really Does31:25 Reviving One of the UK’s Most Iconic Brands33:09 How to Build a Personal Brand Authentically36:16 Tom’s Invisible Success38:06 Tom’s Duvet Flip – Why He Shows Up Every DayEpisode Partners📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53SvjDisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Episode GuestRhys Degruchy is the Graduate Development and Support Leader at Halo, where he mentors new talent and helps shape the next generation of high performers. With a background in physics and a passion for people, Rhys is driven by trust, autonomy, and a relentless desire to improve.Ben Thorpe is the Infrastructure Manager at Halo, having grown through the ranks over seven years. Obsessed with progress and delivery, Ben leads by example and is known for turning ambition into action across high-impact projects.Episode Timestamps0:00 Introduction0:44 Meet Rhys and Ben from Halo1:36 Why They Said Yes to My Duvet Flip2:18 Their First Ever Jobs (Coffee Shops & Sunglasses)4:23 Early Lessons in Communication and Confidence6:00 How They Found Halo (and Why They Stayed)8:19 From Suit & Tie to Shorts & Trust: The Halo Culture10:35 Why Halo Feels Like a Sports Team12:24 Obsession at Work: What It Means at Halo13:46 Why Young People Progress So Fast Here15:02 Who Shouldn’t Work at Halo16:28 What Halo Has Taught Them About Life18:10 The Message to Future Applicants19:20 Their Duvet Flip: Why They Get Out of BedEpisode PartnersCheck out the latest from Halo:https://halograduates.com and https://www.instagram.com/halonextgen/Disclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Episode Guest:Tim Mason is the CEO of Eagle Eye and a veteran of British retail, best known for his 30-year career at Tesco where he helped launch the Clubcard. He brings decades of experience in marketing, loyalty, and digital transformation.Episode Timestamps:0:00 Introduction0:41 Meet Tim – The Duvet Flip Moment1:56 Tim’s First Job: From Fruit Farm to Boardroom3:06 What Makes a Great First Employee4:48 The Power of Enthusiasm in Retail6:07 Why Tim Chose Advertising (At Age 8)7:20 Breaking Into Unilever with Bad Grades8:02 The Unexpected Path to Tesco9:45 Staying 30 Years in One Company11:06 What Actually Keeps You Moving Forward12:29 How EQ Beat Academia for Tim13:35 One Smart Move That Got the Whole Tesco Board’s Attention15:03 Struggles with Dyslexia and School16:19 The Importance of Showing Up and Doing the Work17:19 Culture: How to Read It and When to Leave18:24 The “Rumble” – Reviving Stores with Real Action20:14 What’s Happening in Retail Right Now21:53 Why Retail’s Middle Market Is in Trouble23:00 Personalisation: The Future of Winning in Retail24:55 What Eagle Eye Actually Does26:00 A Route to Double the Size of Eagle Eye27:15 A Direct Message to Retailers Watching28:13 The Danger of Grouping Consumers Into ‘Audiences’29:46 What Retailers Must Do Differently Today31:04 Launching Clubcard: The Loyalty Gamechanger32:50 From 0.5B to 10B Offers: Personalisation at Scale34:00 How Stores Are Using AI to Target Customers35:27 Why Some Stores Feel “Revved Up” — and Others Don’t36:39 What the Next Generation of Retail Leaders Need40:23 Tim’s Duvet Flip: Helping Others Do BetterEpisode Partners:📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53SvjDisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Episode Guest:Matt Callaghan is the Chief Operating Officer at easyJet Holidays, where he leads customer experience, operations, and long-term strategy. With a background spanning Deloitte, British Airways, and frontline leadership at Heathrow, Matt brings a rare blend of operational grit and strategic vision.Episode Timestamps:0:00 Introduction1:23 Why Matt Said Yes to My Duvet Flip2:14 First Job at Next: Life Lessons from Retail4:00 Why Students Should Get a Job While Studying5:24 From No Plan to Deloitte Graduate Scheme7:01 Taking the First Step Without a 5-Year Plan8:20 What "All-In" Really Means10:16 Work-Life Blend and Being Present13:12 Failing Exams and Bouncing Back14:43 What Working Hard Means to Matt17:06 The Power of Curiosity — And Acting on It18:59 Why Matt Left Deloitte for British Airways21:00 Moving to London: Expectations vs. Reality23:00 Feeling Stuck and Choosing to Pivot24:57 Getting the Heathrow Operations Role Without Airline Experience27:11 Falling in Love with Aviation29:00 Why Matt Applied for a Job He Wasn’t Qualified For30:45 From Terminal 5 to easyJet32:11 A Global Role That Wasn’t Sustainable33:02 Joining easyJet and Shaping Strategy34:46 Building easyJet Holidays from the Ground Up36:00 Why easyJet Holidays Is a Special Place to Work37:43 Life Lesson: What Fostering Taught Matt About Leadership40:18 Matt’s Duvet Flip: Creating Joy and Connection Through TravelEpisode Partners📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53SvjDisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Episode Guest:Sam Sims is the Chief Executive of National Numeracy, with a career rooted in empowering individuals through confidence-building and lifelong learning. His work focuses on supporting those often overlooked to realise their potential with the right tools and encouragement.Episode Timestamps:0:00 Introduction0:32 Meet Sam Sims, CEO of National Numeracy1:13 What National Numeracy does1:54 Sam’s early work and first jobs3:06 Lessons from the call centre4:18 How Sam built confidence as an introvert5:21 Honest talk on imposter syndrome6:16 Why networking is Sam’s greatest professional tool7:23 The right (and wrong) way to network8:55 From research to running his own business10:11 What his first company was really about11:02 When business plans don’t go to plan11:42 Discovering purpose through volunteering in the US13:10 Helping a teenager unlock maths confidence14:19 Why confidence is more important than skill15:06 The long-term impact of belief and encouragement15:52 Why Sam joined the charity sector17:02 What keeps him motivated in the third sector17:51 Why volunteering is the engine behind social impact18:37 National Numeracy’s biggest annual campaign19:45 The power of their partnership with Compare the Market21:00 How number confidence connects to money22:01 Why financial literacy is about mindset first23:00 Sam’s biggest money regret24:06 One money tip Sam wishes he knew at 1825:00 Helping communities through local volunteers26:04 What the charity sector gives back to professionals27:13 The best work-life lesson Sam ever received28:09 Sam’s final message on confidence and belief29:00 What gets Sam out of bed in the morning — his duvet flipEpisode Partners:📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53SvjDisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Episode Guest:Lukas Kaminskis is the CEO of Boom Training and Turing College, two organisations focused on transforming tech education across Europe. He’s a serial entrepreneur passionate about building learner-first experiences that unlock economic mobility.Benas Sidlauskas is the Chief Business Development Officer at Boom Training and Turing College. A long-time co-founder with Lukas, Benas is driven by creating scalable education models that equip people for the future of work.Episode Timestamps:0:00 Introduction0:20 Meet Lukas and Benas: Co-Founders of Turing College1:00 From debating rivals to co-founders2:00 Lukas' first job: rats, grain, and coding bootcamps3:20 Why Lukas turned down a political path5:00 Benas’ first hustle: filmmaking at 146:15 The presidential film project that changed everything7:30 Growing up in small towns, dreaming big8:45 Turning down top universities to start something new10:00 Investors said no — so they bootstrapped from scratch11:20 Explaining bootstrapping: lessons and mindset12:40 Organising events without a legal entity14:00 Partnering with Harvard — and how Facebook helped15:20 Getting government backing to bring CS50 to Europe16:45 Flying to Boston and signing with Harvard17:30 What Turing College actually does18:40 Why AI and data skills matter more than ever20:10 Scaling across 80+ countries21:20 Impact stories from Uganda and Nigeria22:40 Acquiring Boom Training and expanding in the UK24:10 The apprenticeship system — and how they’re transforming it25:20 Peer-led learning: the secret behind their model26:30 What makes UK apprenticeships restrictive28:00 Levy funding: what SMEs are missing out on29:30 Why upskilling needs to go beyond senior leaders31:00 What Europe must do to stay competitive in AI32:00 Lukas on AI’s impact on the labour market33:30 The financial mindset that helped them grow34:20 Benas’ biggest money mistake35:10 Lukas’ #1 advice on investing in yourself36:00 Money tip: Spend first on “musts”, then “wants”37:10 What success looks like in 5 years38:20 Why education must evolve now39:30 What’s broken in the system — and their fix40:30 Their message to young people: take control41:20 Their message to businesses: don’t forget the non-power users42:20 Benas’ invisible success: resilience through rejection43:20 Lukas’ invisible success: 10-year co-foundership44:30 How they complement each other as co-founders45:30 What gets Lukas out of bed: fixing the future of work46:20 What motivates Benas: belief in Europe’s innovation potential47:40 Jack’s reflections and final thoughts48:40 Outro and thanksEpisode Partners:📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53SvjDisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Episode Guest:Richard Walker is the Executive Chairman of Iceland Foods and a passionate advocate for responsible business. He also founded the sustainable property firm Bywater, blending purpose, grit and leadership to champion people and planet.Episode Timestamps:0:00 Introduction0:48 Why business is a force for good1:34 Richard’s first job and early lessons in customer service3:44 What makes a great communicator?4:53 Battling assumptions and proving himself6:14 A year on the shop floor: lessons in humility and leadership8:15 The power of team culture in retail9:42 Leadership vs management10:46 Facing hard days in a tough industry11:58 The palm oil campaign — and media backlash13:39 Social impact: microloans, food banks and responsibility15:00 Why politics wasn’t the answer16:57 Learning resilience through failure and Everest19:06 Just keep going: Richard’s Everest analogy20:28 Biggest money regret21:09 Richard’s money tip to his younger self21:56 The Poland chapter: starting from scratch24:51 Returning to the UK and building a bold property vision28:03 Pushing through the no’s29:41 Rethinking what a ‘network’ really means30:59 Is social media helping or harming ambition?32:13 Staying authentic in the influencer age33:50 The four Ps: Passion, Purpose, Profit & Peace36:43 The influence of Richard’s father and family legacy38:58 Why Richard joined Iceland despite doubts40:24 The invisible driver behind Richard’s success41:52 Richard’s duvet flip momentEpisode Partners:📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53SvjDisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Episode Guest:Nick Bent is the CEO of upReach, a UK-based social mobility charity helping university students from less-advantaged backgrounds secure top graduate jobs. With a background spanning government, business, and the third sector, Nick co-founded upReach to level the playing field for talented young people.German Bencci is the CEO and founder of CodeYourFuture, a volunteer-driven organisation training individuals from disadvantaged backgrounds to launch successful careers in tech. Originally from Venezuela, German built CodeYourFuture into a global community offering accessible, flexible, and impactful tech education.Episode Timestamps:0:00 Introduction0:41 Why mentoring and informal conversations matter1:26 Meet Nick Bent and German Bencci2:03 First jobs and early career lessons4:00 Nick's pivot from law to public policy5:00 German's journey from Venezuela to Europe6:42 Taking leaps before you're ready7:49 The power of asking for help8:13 How mentors shaped Nick and German9:32 Why in-person learning still matters11:00 Role models and mindset shifts12:02 Mentorship at CodeYourFuture and upReach13:37 From volunteering to founding a charity16:03 Turning passion into full-time purpose17:31 Spotting a gap and launching CodeYourFuture19:02 How young people can start volunteering21:03 Volunteering as work experience22:54 The real value of giving your time24:04 What upReach does for young people25:26 The graduate job gap and social mobility27:36 How CodeYourFuture supports career changers29:54 Removing barriers: childcare, laptops, and support32:00 How the HG Foundation makes it possible33:19 What is the Tech 500 programme?35:12 VIP access to Google HQ37:05 Restarting CodeYourFuture’s software programme39:52 How corporate partners can get involved42:31 Paid internships and practical pathways44:59 Final question: What's your duvet flip?Episode Partners:Hg FoundationTogether with The Hg Foundation, we’re on a mission to motivate and inspire young people like you to explore, or even start a career in technology through inspirational talks from industry.https://bit.ly/4mwzRGsDisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Episode GuestBriya Campbell is the Senior Data Enablement Manager at Compare the Market, where she champions innovation and inclusion in the data space. With a dynamic background spanning retail and tech, Briya is passionate about mentorship, representation, and driving commercial impact through data.Episode Timestamps:0:00 Introduction0:23 Meet the Guest: Senior Data Enablement Manager at Compare the Market1:03 Bria’s Background: Growing Up in a Single-Parent Household2:04 First Job Lessons: Patience and Pivoting4:00 How a Career Academy Opened New Doors5:57 The Power of Mentorship7:32 Planning a Future Without a Blueprint9:00 Being First in the Family to Go to Uni10:48 The Grit from a Single-Parent Upbringing12:02 Giving Back: Mentoring Four, Learning from Two13:25 Breaking into Data After Redundancy14:44 What Compare the Market Is Really Like16:27 The Importance of Representation at Work17:23 Money Tips: Pensions, Budgeting & Saving Early19:02 Being a Role Model and Staying Authentic20:47 Advice for Young Black Women in the Workplace22:30 Overcoming Imposter Syndrome23:55 Why Data & AI Are Exciting Careers25:29 Final Advice: Take the Risk, Be the Cultural Add25:50 Bria’s Duvet FlipEpisode Partners📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53SvjDisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Episode GuestsJames Turner is the CEO of the Hg Foundation, leading its mission to drive social mobility through technology and education.Elona Mortimer-Zhika is a Board Trustee at the Hg Foundation and a passionate advocate for diversity, inclusion, and access to tech careers.Episode Timestamps0:00 Introduction0:49 Meet James and Elona from the HG Foundation1:27 Why tech access is a social mobility issue2:29 James’ journey from law to education leadership3:42 Elona’s powerful story: from Albania to tech boardrooms5:00 Why opportunity is everything — and not equally shared6:07 What the HG Foundation actually does8:01 Scaling impact: 100,000 tech opportunities9:24 Behind the partnerships driving change11:00 The diversity crisis in tech12:27 Why inclusion powers better businesses13:40 Data-backed impact and smarter giving15:00 Why Elona believes “playing small does not serve the world”16:26 Who backs the HG Foundation — and why it matters17:58 The unique power of the HG network19:46 Why tech careers are ideal for young people21:26 Mira Murati, ChatGPT & tech role models23:06 How to future-proof your career with tech24:52 Real programs, real opportunities26:07 Final message to the next generation28:07 James' duvet flip moment28:43 Elona’s reason for showing up — every single time29:50 Closing thanksEpisode PartnersHg FoundationTogether with The Hg Foundation, we’re on a mission to motivate and inspire young people like you to explore, or even start a career in technology through inspirational talks from industry.https://bit.ly/4mwzRGsDisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Episode Guest:Matthew Wragg is the CEO at Gattaca Plc. Parent company to Matchtech, Infosec People and Gattaca Projects , where he’s spent over two decades rising through 12 roles to lead the company. Known for his people-first approach and belief in learning through hard graft, Matthew brings deep insight into recruitment, leadership, and resilience.Episode Timestamps:0:00 Introduction 1:20 Matthew’s first job and “get the hell out if it’s not learning” mindset 4:10 From door‑to‑door sales to recruitment: the pivot 7:05 What “hard graft” really means and why it matters 10:22 The role of emotional intelligence in recruitment 13:35 How recruitment has stayed the same — and what’s changed 16:40 Building a team game, not just a desk/mini‑business 19:12 The power of curiosity: “everybody knows something you don’t” 22:30 What makes a great recruiter and what the industry gets wrong 25:45 Inside Gattaca PLC: culture, identity & client‑candidate impact 29:10 Matthew’s “duvet‑flip” moment: what wakes him up in the morning 32:05 Financial decisions, bold steps & money tips 35:20 Career reflections: loyalty, learning and making yourself redundant 38:00 Closing thoughts & take‑aways Episode Partners:📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53SvjDisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Episode Guest:Tanuja Randery is the Managing Director for Amazon Web Services (AWS) in Europe, the Middle East, and Africa. A passionate advocate for digital skills and inclusive leadership, she has helped train over 31 million learners globally.Episode Timestamps:0:00 Introduction 1:20 From Early Jobs to Self‑Discovery 3:50 Breaking Into McKinsey: Network & Opportunity 6:15 Doing Excellent Work & Beyond the Ask 8:40 The Partnership Snub: Atlanta & Betrayal 11:10 Reflection: What Was Missing 13:00 Connecting What + How in Leadership 15:20 Resilience: Balance, Energy & the 40‑40‑20 Rule 17:45 Building Your “Board”: Sponsors, Mentors & Squad 20:10 Feedback Fear: Receiving, Unpacking, Acting 22:40 Skills, Tech & Digital Futures 25:10 Training 31M Learners & AWS Impact 27:30 What Gets Me Out of Bed: Her “Duvet Flip” 29:00 Final Reflections & Close Episode PartnersHg FoundationTogether with The Hg Foundation, we’re on a mission to motivate and inspire young people like you to explore, or even start a career in technology through inspirational talks from industry.https://bit.ly/4mwzRGsDisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Episode GuestPenny Taylor is the HR Director at Compare the Market, where she leads with a passion for inclusivity, kindness, and commercial impact. Her career journey spans retail, travel, and people leadership, grounded in real-world grit and deep empathy.Episode Timestamps:0:00 Introduction & Why This Chat Matters 1:15 Penny’s Early Years & Academic Setbacks 3:10 The “Floater” Role — Learning Every Part of a Business5:00 First Jobs, Travel & Finding Direction 7:25 Transition Into the Corporate World9:10 Discovering HR: From Regional Manager to People Leader 11:30 The Heart of HR: Doing the Right Thing with Kindness 13:45 How to Be Fair, Inclusive & Honest in HR 15:50 Dealing with Mistakes, Taking Responsibility & Resilience 18:00 Money Lessons: Worst Regrets & Pension Tips 20:10 What Makes a Great HR Professional 22:00 Embracing AI: How She Uses Tech in HR Today 24:10 What Gets Her Out of Bed: The Duvet Flip 25:30 Final Reflections & AdviceEpisode Partners📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53SvjDisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Episode Guest:Matt Madrigal is the Chief Technology Officer at Pinterest, where he leads product management, engineering, and infrastructure for the platform. With a career spanning eBay, Google, and Fanatics, Matt is a seasoned e-commerce and tech leader passionate about building positive, high-impact user experiences.Episode Timestamps:0:00 Introduction1:23 From Chico to Pizza Shop: Matt’s First Job3:45 Lessons in Work Ethic from Immigrant Parents5:32 What Hard Work Really Means8:01 The Cheers and Chores Philosophy10:46 Breaking into Tech & Early Career Moves13:30 Surviving the Dot-Com Boom15:58 Joining eBay and Learning at Scale19:15 Why Shopping & E-Commerce Hooked Matt21:40 Choosing Managers vs. Missions24:01 The Truth About AI & Early Career Jobs27:18 What Makes a Great Software Engineer30:12 The Red Flags in Tech Talent32:14 Key Lessons from Google35:17 Undoing Old Habits to Grow37:20 Why Matt Said Yes to Pinterest39:34 What Sets Pinterest Apart42:01 Using Pinterest to Inspire Youth Spaces44:00 Why Pinterest Is a Great Place to Work46:19 Matt’s Biggest Life Lessons48:35 Matt’s Duvet Flip: Solving Hard Problems with Great PeopleEpisode PartnersHg FoundationTogether with The Hg Foundation, we’re on a mission to motivate and inspire young people like you to explore, or even start a career in technology through inspirational talks from industry.https://bit.ly/4mwzRGsDisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Episode Guest:Graham RogersGraham Rogers is the Co-CEO of Homes for Students, bringing a decade of leadership experience in student accommodation and a passion for a people-first culture.Kate ForesterKate Forester is the Managing Director at Homes for Students, known for her straight-talking leadership style, focus on team development, and deep commitment to delivering on promises.Episode Timestamps:0:00 Introduction 0:41 Meet Kate & Graham — Double Trouble 1:46 First Jobs: Paper Rounds & Waitressing 4:00 Early Money Lessons & Family Motivation 5:30 Advice for Young People Starting Out 8:00 How to Know When a Job Isn’t for You 10:35 From Waitressing to Banking to Leadership 13:20 Presence, Imposter Syndrome & Tangible Feedback 16:45 Independence & Grit in the Workplace 20:15 Climbing the Career Ladder the Right Way 23:05 Resilience: Why Young People Need More of It 26:15 Giving Feedback Without Fear 29:05 The Story Behind Homes for Students 32:00 How You Leave a Job Matters 35:15 Starting a Business: The Risks & Real Talk 38:00 Leadership Lessons from the Early Days 41:00 Building a People-First Culture 43:00 Dealing with Mucky Ducks in Business 45:00 Learning the Hard Way — Personal Reflections 47:30 What's Next for Homes for Students 49:00 Kate & Graham’s Duvet Flip Episode Partners📊 Compare the MarketDiscover how you can make a difference at Compare the Market, the company behind one of the UK’s most popular comparison sites. From tech and data to marketing and operations, they’re on a mission to simplify decisions for millions.https://bit.ly/4i53SvjDisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Episode Guest:Llorayah Timbou Faucher is a Degree Apprentice at Marks & Spencer who started as a quiet Christmas temp and is now inspiring future leaders. Her story is one of confidence, curiosity, and creating memorable moments for customers and colleagues alike.Episode Timestamps:0:00 Introduction 0:47 Starting as a Christmas Temp at 18 2:05 Nervous Beginnings & Not Knowing the Ropes 3:12 Learning the Power of “Just Ask” 4:30 From Quiet to Confident: Finding Her Voice 6:10 Falling in Love with Retail 7:45 When M&S Went from Job to Dream 9:10 Speaking Up as a Young Leader 10:35 Managing Dyslexia & Team Briefs 12:00 What Retail Teaches You About Life 13:30 Building Real Relationships at Work 14:55 The Role of Mentors in Her Journey 16:10 “You Can Do Anything, But Not Everything” 17:30 Learning to Prioritise & Focus 18:50 From Learner to Leader: Coaching Others 20:10 Inside the Degree Apprentice Programme 21:35 Advice for Future Christmas Temps 23:00 Llorayah’s Duvet Flip — Making People’s DayEpisode PartnersM&SM&S is a trusted global retailer, committed to quality, value, and innovation. For over a century, it has set industry standards by doing the right thing and embracing change. With 65,000 colleagues serving 32 million customers worldwide, M&S places quality at the heart of everything it does.https://bit.ly/4mVHfLODisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Episode Guest:Kayte Houghton is the Payroll Lead at Marks & Spencer, where she’s risen from admin assistant to leading payroll for 65,000+ colleagues. A champion of resilience, Kayte’s journey from council house to career leadership shows what’s possible when passion meets opportunity.Episode Timestamps:0:00 Introduction 0:49 Kayte’s Early Life as a Teen Mum 2:15 Living on Benefits & Hitting Rock Bottom 3:40 The Courage to Visit the Job Centre 4:50 Discovering the Marks & Start Programme 6:10 Finding a Buzz in Admin Work 7:30 Gaining Confidence from Small Wins 8:45 Getting the Life-Changing Phone Call 10:10 Starting Her First Role at M&S 11:40 Learning the Power of Supportive Managers 13:00 Climbing from Admin to Team Leader 14:35 Reclaiming the Word “Ambitious” 16:00 How M&S Feels Like Family 17:20 Seeking Mentors & Giving Back 18:45 Imposter Syndrome & Belonging 20:00 Falling into Payroll — and Loving It 21:15 Why Empathy Matters When Handling Pay 23:10 From Post Room to Payroll Lead 24:30 Kayte’s Duvet Flip — Personal Pride & IdentityEpisode PartnersM&SM&S is a trusted global retailer, committed to quality, value, and innovation. For over a century, it has set industry standards by doing the right thing and embracing change. With 65,000 colleagues serving 32 million customers worldwide, M&S places quality at the heart of everything it does.https://bit.ly/4mVHfLODisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Episode Guest:Kate Goolnik is a Food Business Graduate at Marks & Spencer with a passion for how food gets from supplier to shelf. From night shifts in nightclubs to store openings and sandwich logistics, Kate’s story is one of resilience, curiosity, and drive.Episode Timestamps:0:00 Introduction 0:48 Starting Out in Nightclubs During Uni 2:15 Learning to Work With Different People 3:20 The Supermarket Fascination 4:30 From Store Launch to Grad Scheme 6:10 Finding a Sponsor Who Opened Doors 7:55 “It’s Okay Not to Know” — Career Advice 9:40 Why M&S Just Felt Right 11:05 Primary School Doubts & Dyslexia Discovery 12:55 Overcoming Imposter Syndrome 14:30 Learning to Flip Your Mindset 15:40 Why Kate Loves M&S Culture 17:10 The Great Sandwich Challenge — A Lesson in Resilience 19:00 Learning from Mistakes and Supporting Others 20:20 Kate’s Duvet Flip — Why She Gets Up Every DayEpisode PartnersM&SM&S is a trusted global retailer, committed to quality, value, and innovation. For over a century, it has set industry standards by doing the right thing and embracing change. With 65,000 colleagues serving 32 million customers worldwide, M&S places quality at the heart of everything it does.https://bit.ly/4mVHfLODisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Episode Guest:Alice Grennan is a Fashion, Home & Beauty Product Graduate at Marks & Spencer, where she’s building a multifaceted retail career. From lava flows to sustainable fashion, Alice’s squiggly career path is powered by passion, resilience, and confidence.Episode Timestamps:0:00 Introduction 0:48 Alice’s First Job at 13 — The £5 Paper Round 2:05 Hustling for Hospitality Roles 3:15 How Early Jobs Built Resilience 4:30 From Geography to Fashion — A Career Reroute 6:10 Falling in Love with Sustainable Style 7:45 Choosing M&S Over Another Grad Job 9:15 What It’s Like Working in Retail Over Christmas 11:00 From Shop Floor to Head Office — Seeing It All 12:40 Why Every Grad Should Start in Store 14:05 The Power of Rotations at M&S 15:45 Marketing, Buying & Plan A — Her Favourite Roles 18:00 Learning from Mentors, Leaders & Experience 19:30 Building Confidence in the Corporate World 21:00 Alice’s Duvet Flip — Why She Shows Up Every DayEpisode PartnersM&SM&S is a trusted global retailer, committed to quality, value, and innovation. For over a century, it has set industry standards by doing the right thing and embracing change. With 65,000 colleagues serving 32 million customers worldwide, M&S places quality at the heart of everything it does.https://bit.ly/4mVHfLODisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/

Episode Guest:Jhorvis Tyrell is a Warehouse Operative at Marks & Spencer who started through the Prince’s Trust programme. From overcoming nerves to becoming a confident team player, he’s passionate about helping customers get their orders on time — every time.Episode Timestamps:0:00 Introduction 0:50 Meeting M&S Through the Prince’s Trust 1:45 First Impressions of the Warehouse 2:30 How Jhorvis Handled His Nerves 3:15 Becoming a Picker — What the Role Involves 4:40 Confidence, Colleagues & Community 6:00 “Don’t Give Up” — Advice for Job Seekers 7:15 Supporting His Mum Through Work 8:20 Learning Automation Skills 9:45 Why M&S Feels Like a Family 11:00 What It’s Like Working in the Warehouse 12:20 Favourite Roles: Picking vs Automation 13:30 Helping New Starters Succeed 14:30 Jhorvis’ Duvet Flip — Why He Gets Up Each Day 16:00 Final Thoughts on Confidence, Mentors & Pride in the JobEpisode PartnersM&SM&S is a trusted global retailer, committed to quality, value, and innovation. For over a century, it has set industry standards by doing the right thing and embracing change. With 65,000 colleagues serving 32 million customers worldwide, M&S places quality at the heart of everything it does.https://bit.ly/4mVHfLODisclaimer:The content provided on Duvet Flip is for informational and entertainment purposes only and should not be considered professional advice. The views expressed by hosts, guests, brands or contributors are their own and do not necessarily reflect those of the show's producers, sponsors, or affiliates. The information shared is not a substitute for professional advice, including but not limited to career counseling, financial guidance, legal consultation, or mental health support.Listeners and viewers are responsible for their own decisions and actions based on the content provided, and Duvet Flip assumes no liability for any outcomes resulting from reliance on the information shared. By engaging with the show, you acknowledge and agree to this disclaimer.If you’re struggling with debt, trusted advice and free support can be found here: https://www.gov.uk/debt-adviceIf you’re struggling with mental health of any kind, you can find free support here: https://www.nhs.uk/mental-health/