the Learn-It-All™ podcast

Mistakes aren’t just “Oops” moments—when embraced, they’re the blueprint for growth. On this episode of the Learn-It-All™ podcast, Damon Lembi sits down with Mark Graban—consultant, author of "The Mistakes That Make Us," and host of the My Favorite Mistake podcast—to dive deep into the transformative power of mistakes in business and life. Drawing from decades of experience across healthcare, manufacturing, and tech, Mark shares why organizations that reward honesty (instead of punishing errors) boost innovation, trust, and performance. They discuss how leaders can model vulnerability, the cost of a punitive mistake culture, tools for mistake-proofing your teams, and stories that prove humility isn’t just nice—it’s necessary. Expect practical frameworks, actionable stories, and a fresh take on why “failing smart” builds learn-it-all cultures that win. In this episode, you’ll learn: Why top-performing organizations treat mistakes as learning opportunities—starting from the top Mark’s framework for creating psychological safety so teams speak up before issues metastasize How Toyota’s culture of “learn from mistakes” transformed Mark’s approach to leadership The real costs of punishing error—lower quality, morale, and higher turnover—and how to flip the script Small experiments vs. big risks: The Toyota approach to innovation and safe “failing” Concrete tactics for leaders: how to respond to mistakes, give fair feedback, and put processes in place to prevent error Timestamps: 00:00 – Why successful people make (and learn from) more mistakes  01:25 – How punishing mistakes backfires and breeds secrecy 02:33 – Leaders setting the tone: modeling vulnerability 04:00 – The three essential behaviors that cultivate a learn-it-all culture  05:31 – Mark’s most memorable podcasting slip-up (and what he learned)  06:45 – How to build small, system-based safeguards to prevent repeat mistakes  10:11 – Mark’s roots: what GM, Dell, and Toyota taught him about human error and systems  12:23 – Pivoting from a punitive to a learning-first culture (and lessons from manufacturing)  15:06 – Advice for new leaders: The myth of perfection, authenticity, and humility in action  17:16 – When (and how) to run low-risk “test-and-learn” experiments 19:12 – Case Study: The real business cost of firing people for honest errors  23:17 – Mistake-proofing in healthcare and life-or-death stakes 27:22 – Checklists, error-proofing technology, and the “crocodiles in the water” mindset  29:00 – How to check your assumptions as a leader  32:01 – Debunking the myth that only executives have the best ideas 34:07 – Common patterns from hundreds of “favorite mistake” interviews  39:46 – Mark’s personal evolution: forgiving yourself, growing from mistakes  About Mark Graban Mark Graban is a leading expert on organizational learning, psychological safety, and continuous improvement. With an industrial engineering background, Mark brings decades of experience from the auto industry (General Motors), Dell, and consulting for healthcare and tech companies. He is the author of “The Mistakes That Make Us: Cultivating a Culture of Learning and Innovation” and hosts the acclaimed "My Favorite Mistake" podcast, where global leaders open up about how their errors fueled growth. Mark is known for his practical frameworks and engaging storytelling that help companies turn vulnerability and candor...

What happens when you decide not just to dream of adventure, but actually buy the one-way ticket? On this inspiring episode of the Learn-It-All™ podcast, host Damon sits down with Valerie Bowden—social worker turned multi-startup founder and CEO of Cradle—to unpack a journey that defies the expected. Tired of the 9-to-5 grind, Valerie quit, moved to Ethiopia, and learned (sometimes the very hard way) that resilience, self-trust, and the ability to do hard things daily are the ultimate leadership skills. Together, they cover what travel really teaches us, the raw reality of failed startups, and how reframing failure builds grit—even sharing lessons learned from devastating mistakes with cash flow and investors. From building confidence with daily risk-taking to why creating jobs (not just charities) drives change, this episode is packed with real stories, unfiltered advice, and practical takeaways—whether you’re a first-time founder, a corporate escape artist, or simply need permission to take the leap. In this episode, you’ll learn: What travel teaches you that a classroom can’t: How leaving her comfort zone built Valerie’s confidence, adaptability—and a lifelong ability to handle pressure. Why failing forward is the only way: Valerie shares her hardest startup lessons and how to reframe failure as “winning or learning.” Tips for handling extreme pressure: The mindset shifts and practical boundaries that keep leaders strong under stress. Outsourcing secrets for faster growth: When, why, and how to find (and train) the right offshore talent—and avoid common mistakes. Who should (and shouldn’t) start a company: Valerie’s clear-eyed advice for anyone considering the jump from corporate to startup founder. How to grow leadership as you scale: The processes, mindset, and relationship-building moves that matter most when you go from solo to 120 employees—and beyond.  Timestamps 00:00 – Valerie’s take: “Travel is the most responsible thing you can do” 00:57 – Meet Valerie Bowden and her leap from social work to Africa 02:24 – Where’d the courage come from to quit and travel solo? 04:01 – Family and society’s doubts—how Valerie handled no support 05:11 – Hard-won lessons learned backpacking Africa 06:16 – Why jobs, not charity, create lasting change 07:26 – Startup attempts (and failures) in Ethiopia 08:33 – Separating self-worth from startup outcomes 09:29 – Valerie’s advice for finding your identity after failure 11:02 – The nightmare investor story—and lessons learned 12:57 – Masterminds, mentors, and not going it alone 13:59 – Launching Cradle… at 8 months pregnant 15:23 – There’s never a “right time” for a leap 16:00 – Valerie’s practice: doing something hard every day 18:18 – How to stop caring what other people think 20:13 – What the corporate world did teach Valerie after all 21:18 – Who should—and shouldn’t—become a founder 23:26 – How Valerie handles the pressures of leadership 25:17 – The $25k lesson: why good cash flow is non-negotiable 27:03 – What Cradle does and how it’s disrupting outsourcing 29:39 – How and when to outsource (without the usual pitfalls) 34:09 – Scaling from 20 to 120 employees—new leadership, new processes 36:16 – Is AI a threat or an asset for outsourcing teams? 38:49 – Cradle’s vision for...

Helping people grow, building teams that win, and leading through rapid change—business success doesn’t have to be complicated. In this energizing episode, Damon sits down with legendary operator and leadership coach Cameron Herold to reveal the core skills every leader needs—but most never learn. From skyrocketing 1-800-GOT-JUNK’s growth to founding the COO Alliance, Cameron Herold shares field-tested lessons on interviewing, delegation, building culture, and coaching your team. You’ll learn actionable frameworks for hiring, developing talent, running better meetings, and leveraging AI—plus the mindset shift that turns managers into true leaders. Packed with real stories from hiring 8,000 student painters in six weeks to transforming toxic teams, this episode is your practical playbook for scaling yourself, your team, and your business. In this episode, you’ll learn: Why your #1 job as a leader is to grow your people (and how to start today) The power of situational leadership: how to adapt your style based on each team member’s needs and projects Why delegation unlocks scale—and how to finally get out of the weeds (hint: delegate everything but your genius) How to build a culture that drives results and stays free of toxic talent The mindset and tools needed to future-proof your team in the era of AI  Timestamps: 00:00 – Why business is simpler than you think 00:47 – How Cameron grew 1-800-GOT-JUNK from 14 to 3,100+ employees 02:14 – “A leader’s job is to get results through others”—Cameron’s College Pro Painters story 04:01 – Why people struggle with interviewing, meetings, and core management skills 05:11 – The danger of “30 years’ experience” vs. real growth 06:25 – Group interviews and the “threat of reference check” (TORC) method 08:38 – How to spot a victim mentality (and why introspection matters in hiring) 10:24 – The difference between theory and proven experience 13:30 – Why toxic high performers destroy organizations 16:27 – What most leaders get wrong about delegation 19:28 – How to delegate things outside your own expertise (and who to bring in) 21:48 – Helping new managers win by embracing vulnerability, coaching, and connection 24:44 – The essentials of situational leadership (and why it’s every leader’s secret weapon) 28:50 – How to promote and onboard new leaders for success 30:17 – Why curiosity and “learning time off” are now nonnegotiable 35:03 – Leading for the whole company, not just your function 38:10 – Core values in action: Calling out leaders when they break them 41:18 – Disruption and simplicity in the age of AI 45:03 – Skills, confidence, connections: What it really takes to grow as a leader  About Cameron Herold Cameron Herold is a globally recognized business growth expert, author, and the founder of the COO Alliance—the top community for second-in-command leaders. Nicknamed the “CEO Whisperer,” Cameron was instrumental in scaling 1-800-GOT-JUNK from just 14 staff to over 3,100 and $100M+ in revenue. He’s a six-time author, award-winning keynote speaker, and creator of the Invest in Your Leaders program. Cameron’s legacy includes coaching high-growth organizations on core leadership skills, situational management, and building companies where people love to work.  Resources & Mentions: Cameron’s 

Burnout. Money stress. Vulnerability at work. On this powerful episode of the Learn-It-All™ podcast, host Damon sits down with renowned psychotherapist, keynote speaker, and author Joyce Marter for an unfiltered conversation about modern leadership and mental health. Joyce shares her deeply personal journey—building (and nearly losing) a successful mental health company, facing “cash flow hell,” and ultimately emerging with fresh insight on humility, resilience, and the true intersection of well-being and wealth. Together, Damon and Joyce dive into practical strategies for navigating chronic stress, fostering trust through transparency, and shifting from a scarcity to an abundance mindset, both at work and at home. Packed with relatable stories, actionable self-care and leadership tools, and candid talk about everything from AI anxiety to money myths, this conversation is an essential listen for any leader who wants to thrive (not just survive) in today’s high-stress world. In this episode, you’ll learn: Why self-worth is the real foundation for building net worth—and how to boost it Daily self-care rituals leaders can use to boost resilience and refill their “cup” How to spot burnout and mental health red flags within your team The power of transparency and vulnerability to deepen trust and strengthen culture Specific strategies for shifting from a scarcity to an abundance mindset The crucial link between financial stress, mental health, and professional performance Timestamps: 00:00 – What is burnout? Mental health realities for leaders 01:18 – How do you show up for your team if you’re overwhelmed yourself? 02:41 – A 10-minute self-care routine to reset your day 04:40 – What to do after traumatic news triggers morning anxiety 06:13 – Joyce’s journey: From therapist to company founder (and near-bankruptcy) 08:14 – The reality of “cash flow hell” and leadership humility 11:55 – Why you shouldn’t go through hard times alone 12:28 – Grit, values, and sticking with your mission through crisis 14:07 – Taking baby steps and celebrating small wins 14:40 – Should leaders be transparent about organizational struggles? 16:59 – The signs of burnout and mental health struggles in your team 21:31 – How to have “brave conversations” when you notice something’s wrong 25:10 – Why psychological safety matters for team engagement 26:13 – The hidden impact of financial stress in the workplace 28:32 – How to help team members stuck in a negative money mindset 31:27 – Real-life stories: Moving from scarcity to abundance 36:26 – Self-worth comes before net worth—why it matters 42:15 – Supporting financial literacy and empowerment at work 44:50 – AI anxiety: What leaders can do to ease uncertainty 45:28 – Joyce’s final advice for elevating your own and your team’s mental health 46:28 – Where to find Joyce and her resources  About Joyce Marter Joyce Marter is a licensed psychotherapist with over 25 years of experience, a celebrated keynote speaker, and author of The Financial Mindset Fix: A Mental Fitness Program for an Abundant Life. Joyce is passionate about breaking the stigma around mental health and guiding leaders and organizations in strengthening well-being, navigating burnout, and building “mental wealth.” She founded, scaled, and sold a major counseling company across three states and now trains audiences worldwide at the intersection of psychology, money, and leadership. Resources & Mentions: Website: a...

If you think becoming a manager is the only ticket to success, think again. In this episode of The Learn-It-All™ podcast, host Damon Lembi sits down with Josh Nanavaty, VP of Ticket Sales for the San Jose Sharks, for a candid and practical conversation about the real shift from “me” to “we” in leadership. Josh Nanavaty shares what top performers miss when stepping into management, why some fail (and why that’s OK), and how to create high-performing, psychologically safe teams from day one. This episode delivers a treasure trove of actionable advice for current and aspiring leaders, especially those navigating that pivotal jump from individual contributor to manager. Get ready to rethink promotion, hear powerful mindset shifts, and learn concrete ways to build trust, transparency, and growth in yourself and your team. If you’re leading, want to lead, or simply want to help others uplevel their careers, this is an episode you’ll want to share. In this episode, you’ll learn: The crucial mindset shift from individual contributor to people leader (and what you must unlearn) How to know if leadership is really the next step for you—or if you're happiest as a top performer Tactics for building trust with new teams, especially when promoted from within or joining fresh How to handle mistakes, foster psychological safety, and own failures as a leader The importance of transparent career roadmaps and why “giving everyone a voice” creates loyalty and retention Why Josh Nanavaty believes in “chameleon leadership”—and how to adapt your style for different personalities  Timestamps: 00:00 – The “we before me” question every aspiring leader should ask 00:35 – Josh Nanavaty’s career path: from intern to VP 01:02 – The mindset shift of winning through your team 02:04 – What leaders need to unlearn 03:31 – Josh’s early leadership mistakes: the battle with marketing 04:59 – Delegation, empowerment, and letting others learn (even if mistakes happen) 06:33 – Why Josh wanted to get into leadership: not the thrill of the chase, but the thrill of team success 08:57 – Two manager types: product management vs. people management 10:55 – Why you should define success for yourself 11:11 – The hardest career challenge: shifting from peer to boss 12:41 – Building trust and psychologically safe environments 14:13 – Owning mistakes, coaching, and why leaders must wear team failures 19:05 – Overcoming the “intern” image & building credibility with senior leadership 21:24 – Why title and money never trump having a great boss 24:00 – Starting fresh at the Sharks: pros and cons of a clean slate 26:26 – Josh’s “observe, listen, build trust” new leader plan 29:32 – Implementing a transparent 4-year career roadmap 33:56 – Josh’s three pillars of team culture 36:56 – Authenticity, being a fan serving fans, and dealing with tough seasons 39:28 – The top traits Josh hires for: hard work, relationships, competitiveness 41:42 – Chameleon leadership: adapting style to individuals 44:07 – Josh’s #1 practical advice for struggling leaders: Lean on your network 45:08 – Where to find Josh online (and at the SAP Center!)  About Josh Nanavaty Josh Nanavaty is the Vice President of Ticket Sales for the San Jose Sharks. Starting his career as an intern with the Vancouver Canucks, Josh Nanavaty rose through the ranks, gaining a reputation for relationship-driven leadership, and eventually made the jump to a senior leadership role with the...

We may look like modern professionals, but our brains are still wired like tribes on the savannah. On this deeply insightful episode of the Learn-It-All™ podcast, host Damon Lembi welcomes Tim Ash—international keynote speaker, bestselling author, and executive advisor—to unpack the science behind primal brain wiring and its impact on leadership, culture, and team dynamics. Tim reveals why our ancient psychology still drives every decision, shares a powerful three-step "Initiated Tribe" framework for building belonging, and explores how leaders can consciously design cultures that foster loyalty, trust, and sustainable high performance. Packed with real-world case studies, practical exercises, and evolutionary wisdom, this episode is a must-listen for any leader seeking to build teams that not only deliver results, but also thrive through genuine connection and shared purpose. Damon and Tim dive into vivid examples, from Navy SEAL training to business brands, showing how universal bonding mechanics—modeling, peer pressure, synchronized activities, and overcoming adversity—can transform any group into an aligned, unstoppable tribe. In this episode, you'll learn: Why "cavemen in modern clothes" is more than a metaphor—and what it means for leadership today How Tim Ash’s "Initiated Tribe" framework unlocks deeper connection and belonging on teams The four primal forces behind every high-trust culture (and how to use them to your advantage) The importance of defining and communicating your personal purpose as a leader How to intentionally initiate new employees and partners into your tribe Why core personal purpose and shadow work are essential—not just for leaders, but for everyone Timestamps: 00:00 – Why we’re still “cavemen in modern clothes”: evolutionary roots of decision-making 01:14 – The four primal forces that turn any group into a tribe 02:31 – How ancient social psychology explains modern work dysfunction 05:12 – Tim’s journey from neuroscience to billion-dollar consulting 06:34 – Why diverse teams outperform “groupthink” cultures 08:04 – Tribal bonding: safety, belonging, and the importance of a tightknit culture 10:17 – Case study: MAGA vs. Democratic Party—cultural clarity and the power of “edges” 13:00 – The personal purpose hierarchy: Disney’s secret decision-making tool 15:45 – Tim’s Initiated Tribe framework: personal purpose, company culture, intentional initiation 18:01 – Defining your “positive and negative” (shadow) purpose as a leader 26:01 – How to consciously initiate new employees, customers, and partners 28:18 – Tim’s four pillars of belonging: modeling, peer pressure, synchronized activities, adversity 31:05 – A real-world exercise: four elements of team bonding 32:25 – Why high performance cultures are built, not accidental 34:45 – Cross-cultural lessons: universal mechanics of bonding vs. local values 38:10 – Getting tactical: how Toyota, Airbnb, and NASA engineer belonging 43:45 – How AI will shift the future of work—but tribal bonding will remain essential 46:55 – Vulnerability, shadow work, and radical transparency in leadership About Tim Ash Tim Ash is an internationally recognized keynote speaker, executive advisor, and bestselling author, specializing in the science of evolutionary psychology and its application to leadership, culture, and marketing. Over the past three decades, Tim has helped organizations such as Google, Expedia, and Match.com create over $1.2 billion in documented value by leveraging neuromarketing and deep...

Great teams and workplaces aren’t defined by perfection, but by the drive to learn, the courage to show up, and the wisdom to value effort over results. On this high-energy episode of the Learn-It-All™ podcast, Damon dives deep with Quinn Magnuson, former Division 1 athlete, pro football player, educator, and founder of Effort Over Results. From humble beginnings in Saskatchewan to the classroom and the corporate world, Quinn Magnuson shows why the best leaders aren’t the ones with all the answers, but the ones who are willing to put in the work, embrace doubt, and create environments where others can thrive. Together, Damon and Quinn Magnuson break down the myths of imposter syndrome, the reality of fear, the urgent need for empathy in management, and why “action beats anxiety” every time. Packed with raw stories, practical frameworks, and actionable questions, this episode is a must-listen for anyone seeking to lead with more confidence, humility, and impact—whether on the field, in the classroom, or at work. In this episode, you’ll learn: Why doubt and imposter syndrome aren’t signs of failure, but essential ingredients for authentic leadership. The step-by-step approach to leading a new team—even if you feel unprepared or overwhelmed. How to reframe fear from threat to opportunity, and the tools to move through anxiety with action. What Quinn Magnuson learned (and wishes he knew sooner) as a teacher—and how it changed his entire philosophy on leadership. How to turn feedback and failures into fuel for growth—in sports, school, and business. The real secret to building high-performing teams: psychological safety, clear roles, and radical empathy.  Timestamps: 00:00 – Leadership myths: Showing up > having all the answers 01:33 – Supporting new managers through doubt and imposter syndrome 04:39 – Walking onto the field: True stories of feeling out of place 07:25 – How childhood shapes drive and ambition 08:39 – The truth about fear—and how action beats anxiety 12:11 – Teaching regret: Lessons from the classroom about empathy 16:50 – Why effort is the real win (not the trophy or the grade) 19:00 – The power of great coaches and mentors 23:43 – Leadership in middle management: caught in the crossfire 26:09 – Brick wall leaders: Earning the trust that makes people go “all in” 28:41 – Can you teach drive—or is it innate? 31:39 – Breaking the anxiety-action cycle: Real tools for growth 34:18 – Top traits of successful organizations (from sports to corporate) 38:58 – Should you double down on strengths, or shore up weaknesses? 40:20 – Giving and receiving feedback the right way 44:35 – The magic of asking better questions as a leader 47:38 – Introducing the Effort Over Results book (and what’s inside) 51:32 – The mission: Leave everyone better than you found them 54:01 – Where to find Quinn Magnuson and the EOR movement About Quinn Magnussen Quinn Magnuson is the founder and host of Effort Over Results, a leadership coach, international keynote speaker, and former professional football player. Raised by a single mother in Saskatchewan, Quinn became a two-sport Division 1 athlete and learned early that “effort is the only thing you can control.” After playing football in the CFL and teaching high school, he dedicated himself to coaching leaders—helping them overcome perfectionism, embrace vulnerability, and build cultures where people (and results) flourish. His philosophy and...

The Learn-It-All™ Podcast – Celebrating 250 Episodes! Steven Pressfield on Beating Resistance, Turning Pro, and Doing the Work That Matters What separates amateurs from true professionals isn’t talent; it’s the daily battle with resistance, fear, and self-doubt. And for our 250th episode, we’re celebrating with a legendary guest who has defined that battle for millions. On this milestone edition of The Learn-It-All™ Podcast, Damon sits down with iconic author Steven Pressfield, whose books The War of Art, Turning Pro, and The Legend of Bagger Vance have become essential reading for leaders, creators, and high performers, to break down the invisible force that keeps us from doing our most important work: Resistance. From nearly 28 years of rejection before publishing his first book to the disciplines and mindsets that separate pros from amateurs, Steven shares a masterclass in overcoming self-sabotage, trusting your inner calling, and showing up no matter what. Packed with lived wisdom, practical tools, and brutally honest insights, this episode is for anyone ready to stop holding themselves back and step fully into the work and the life they’re meant to lead.  In this episode, you’ll learn: The real difference between amateurs and pros, and why pros show up no matter what How resistance disguises itself as procrastination, perfectionism, fear, and distraction Why self-doubt is often a sign you’re on the right path What a “shadow career” is and how to break free from one How to build discipline, consistency, and the ability to work even when you don’t feel like it Why self-validation matters and how professionals learn to coach themselves The tools Steven Pressfield uses to push through resistance and finish meaningful work Timestamps: 00:00 – Damon’s intro and why Steven Pressfield tops his “bucket list” of guests 00:46 – Steven’s journey: 30 years to overnight success 02:00 – Amateur vs. pro: how habits make or break you 03:12 – Why pros show up every day, no matter what 04:16 – Handling failure: “winning or learning” 05:36 – The concept of resistance: procrastination, perfectionism, and self-sabotage 06:25 – What it feels like when resistance strikes 08:43 – That critical voice isn’t yours—it’s resistance 09:26 – Why the “blank page” isn’t neutral 10:09 – How (and why) self-doubt means you’re on the right track 11:31 – Actors, uncomfortable roles, and stepping outside your comfort zone 12:19 – Self-doubt: dismiss it and get back to work 12:29 – What is a “shadow career”—and how to escape it 14:18 – Self-validation and why you need to be your own coach 16:22 – The Wizard of Oz effect: facing down fear 16:28 – Book recommendations and final takeaways 16:47 – Closing thoughts: letting go, scaling, and growth for founders  About Steven Pressfield Steven Pressfield is a celebrated author and creativity thought leader, whose books have empowered millions to defeat “resistance” and unlock their own professional potential. After an odyssey of blue-collar jobs (from fruit picking to the Marine Corps), Pressfield spent nearly 30 years fighting to publish his first novel—before finally breaking through with The Legend of Bagger Vance,...

Teams that win don’t just master the playbook—they master trust, connection, and shared purpose. On this episode of the Learn-It-All™ podcast, Damon sits down with Ken Crenshaw, longtime Director of Sports Medicine and Performance for the Arizona Diamondbacks, to uncover how lasting cultures are built—on and off the field. Ken shares his journey from a New Mexico cattle ranch to MLB dugouts, revealing powerful lessons from decades shaping elite teams in Atlanta, Tampa Bay, and Arizona. From the hidden cost of trying to be the smartest person in the room, to the power of servant leadership and collective decision-making, Ken walks us through the real playbook for coaching greatness out of every team member. Loaded with stories, practical tools, and wisdom from the pros, this is an episode for anyone ready to lead with more authenticity, trust, and results. In this episode, you’ll learn: Why vulnerability is a leader’s superpower—and how it builds buy-in and trust The hidden pitfalls of “smartest in the room” thinking, and what true influence looks like How to source collective wisdom across your organization (so you never miss in hiring again) What inclusion, feedback, and responsibility look like in a real culture of learning Ken’s favorite interview questions—and how he grooms future leaders by letting them run the show How team values move off the wall and into daily action (with real steps you can use) Timestamps: 00:00 — Leading with vulnerability: why trust starts with you 01:34 — Why “There’s more power in the team than in you” 03:14 — The myth of having all the answers as a leader 08:04 — Ken’s small-town roots and the butterfly effect of great coaches 11:39 — Coach Becker’s formula for unlocking greatness in others 14:12 — How Ken developed his true purpose and a servant leadership mindset 17:17 — Early career: from carrying gear to building teams in MLB 21:28 — Biggest leadership lessons from making mistakes in hiring 24:28 — The interview playbook: screening for character, work ethic, and fit 27:59 — Delegating real responsibility to build next-gen leaders 31:11 — Shaping team culture: the “uncommon,” 108-stitch Diamondbacks ethos 36:35 — From words to action: how values get lived, not laminated 39:04 — The power of feedback (and why most leaders avoid it) 44:32 — Psychological safety, responsibility, and showing up for your team 46:32 — Shared leadership: giving everyone a voice in key decisions 50:08 — Why the lowest person in the org matters most 52:13 — “Leadership factories”: how Ken’s system creates leaders everywhere 55:59 — Life-changing moments from Ken’s team building events  About Ken Crenshaw: Ken Crenshaw is the Director of Sports Medicine and Performance for the Arizona Diamondbacks, where he’s spent decades building winning cultures and developing world-class teams. Beginning his journey on a cattle ranch in New Mexico, Ken’s leadership DNA was shaped by transformative coaches and a belief in the power of collective knowledge. After key stints with the Atlanta Braves and Tampa Bay Rays—where he pioneered shared decision-making and leadership development—Ken has become renowned across Major League Baseball as a culture-builder, mentor, and “Santa365” to his staff. His mission: help people achieve more than they thought possible by leading with love and service.   Resources & Mentions: Arizona...

Founders, teams, and rocket fuel for growth — this episode is for anyone scaling from the scrappy startup stage to an eight-figure powerhouse. On the Learn-It-All™ podcast, Damon sits down with Nahed Khairallah, global HR strategist, entrepreneur, and founder of Organized Chaos. Together, they pull back the curtain on why so many founders stall—not because of their product, but because of people problems. Nahed shares playbooks for getting out of your own way as a leader, common traps in delegation, and how HR can go from back-office bureaucracy to driving exponential business results. From hiring wisely to leveraging the real business impact of training, this episode is packed with actionable tools for building structure, scaling smoothly, and making HR your biggest strategic advantage. If you've ever wondered why investing in people is rocket fuel (not overhead), or how AI is poised to reshape the future of HR and hiring, you won’t want to miss this candid, insight-rich conversation. In this episode, you’ll learn: Why founders are often their own biggest growth roadblock—and how to get out of the weeds The critical difference between working in your business vs. on your business How to avoid the most expensive mistake in scaling: hiring without structure The real ROI on training and coaching—and why it shouldn’t be the first thing cut How to transition top performers to managers (and spot who actually wants the job) What it means to make your organization “AI-ready”—and why transparency is everything How HR leaders can earn their seat at the table by driving business, not just compliance Timestamps: 00:00 – Why founders bottleneck their company’s growth 00:43 – From back office to rocket fuel: the new role of HR 01:34 – The #1 roadblock for startups cracking seven figures 04:07 – Advice for self-aware founders ready to scale 09:37 – What actually goes wrong with hiring and workforce management 13:45 – Nahed’s framework: goal-setting, gap analysis, and action planning 17:12 – When and why founders finally prioritize HR 19:30 – Debunking the myth: HR isn’t your bottleneck 22:47 – Saas case study: business-driven org design 26:24 – Cut $1M+ in recruiter fees: Nahed’s playbook 32:41 – The strategic impact of training (and how to budget for it) 38:38 – Common pitfalls: promoting great ICs to manager 42:37 – How to assess (and coach) new managers 46:16 – HR as infrastructure: how to make people your competitive advantage 47:08 – Getting AI-ready from the ground up 53:46 – Nahed’s #1 tip for founders: build people infrastructure early  About Nahed Khairallah Nahed Khairallah is a global HR strategist, entrepreneur, and founder of Organized Chaos. With over a decade of experience helping startups and scaleups grow from seven to nine figures, Nahed is an expert in transforming HR departments from back-office support into growth engines. He specializes in workforce management, strategic hiring, and aligning people operations with business outcomes.  Resources & Mentions: Nahed Khairallah’s website: organizedchaos.fyi Connect with Nahed on LinkedIn Korn Ferry: Business...

Success isn’t just about the trophies—it’s about mastering mindset, building character, and leading with empathy. On this episode of the Learn-It-All™ podcast, Damon Lembi sits down with legendary tennis coach Rusty Komori, architect of 22 consecutive state championships and bestselling author, to unpack what it means to lead with true greatness. Rusty Komori shares the playbook he used to transform athletes into champions of character—and reveals why adversity, choice, and trust are at the heart of sustained success. From embracing challenge to building “superior achievers,” Rusty Komori delivers proven strategies for any leader seeking to uplevel their team’s culture, mental fitness, and performance. This episode is loaded with practical insights, powerful stories, and takeaways for coaches, executives, and anyone striving to move from good to truly great. In this episode, you’ll learn: Why character and empathy are the foundation of championship teams—and championship companies How leaders can proactively prepare teams for adversity, and why poise under pressure matters The difference between a victim mindset and a victor mindset (and how to help your team make the right choice) Rusty Komori’s Six Keys for Peak Performance—and how to rate yourself (or your team) for lasting momentum The Three “C’s” of leadership: Choice, Communication, and Culture How to reframe “mental health” as “mental fitness”—and why vulnerability is essential, especially for top leaders A powerful story of how mindset can save lives, featuring Sergeant Chris Kim and the impact of Beyond the Lines Timestamps: 00:00 – Shaping mindset and welcoming adversity 01:58 – Character over talent: building true champions 04:48 – Rusty Komori’s journey from law school to tennis legend 06:25 – How to avoid favoritism and build team trust 07:11 – Coaching: adapt to your people, press the right buttons 08:26 – Focusing on strengths, from first to twelfth player 13:57 – Managing pressure and adversity: leader’s role 17:00 – Authentic leadership: balancing strength with vulnerability 18:02 – Victim vs. Victor mindset: you always have a choice 20:17 – How to help teams shift out of a victim mindset 23:23 – The power of choice: why greatness starts with a decision 25:50 – Overcoming fear, taking risks, avoiding regret 27:02 – Great leader vs. great person—and asking for help 29:20 – How to build a “superior” culture beyond excellence 31:13 – Three things every leader must control: thoughts, words, actions 33:41 – Achieving mastery: don’t practice until you get it right—practice until you can’t get it wrong 35:30 – Sustaining peak performance: the Six Keys explained 39:29 – Rusty Komori’s leadership assessment and quarterly growth 45:15 – Reframing mental health as mental fitness: why stories save lives 46:27 – Sergeant Chris Kim’s life-changing story of resilience 53:17 – Vulnerability in leadership: showing your challenges can help others 57:16 – Where to connect with Rusty Komori  About Rusty Komori Rusty Komori is a legendary tennis coach, author, speaker, and leadership consultant based in Hawaii. As coach of Punahou School’s boys varsity tennis team from 1994 to 2015, he led his squads to an unprecedented 22 straight state championships—the longest streak in U.S. high school sports history. A former Creighton University Hall of Fame...

AI has forever changed the rules of sales—but curiosity, empathy, and grit are still the ultimate game-changers. In this energizing episode of the Learn-It-All™ podcast, Damon sits down with John Barrows, globally renowned B2B sales thought leader, CEO of JB Sales, and host of Make It Happen Mondays. With 25+ years spent at the forefront of sales innovation, John Barrows shares candid, practical advice for sales reps aiming to succeed in a world where AI can automate every average move. Packed with real stories, actionable frameworks, and future-proof strategies, this episode will challenge everything you think you know about sales—from prospecting and personal branding to why empathy and business acumen matter more than ever. Whether you're leading a team or growing your own book, this is your roadmap for staying relevant, authentic, and indispensable. In this episode, you’ll learn: What AI will automate in sales—and why the top 20% will always stand out How sales teams must evolve: from siloed roles to full-cycle mastery The critical “human skills” that separate great reps from the robots (think curiosity, passion, and empathy) Why building a personal brand isn’t optional for modern sales professionals How to level up business acumen fast (even if you’re new)—including John’s favorite AI-powered research tools The secret to proactive, high-value sales conversations and hypothesis-driven discovery A simple team hack for more collaboration, retention, and real-time learning  Timestamps: 00:00 – Why “average” sales reps won’t survive the AI shift 00:42 – The golden age of sales (2010–2022) is over—now what? 02:54 – Why full-cycle sales is the new must-have skill 04:29 – John’s vision of the future: sales as “Minority Report” meets real relationships 05:54 – How to develop business acumen, curiosity, and hustle in your daily grind 07:43 – Redefining sales fundamentals in an AI-driven era 11:26 – Authenticity vs. scripts: what real customers want 13:23 – The zero-tolerance zone: real talk about time-to-value for buyers 17:04 – Why “point of view” prospecting beats open-ended questions 20:03 – The shocking stats: how few reps do real research 21:08 – The empathy gap—and why sales culture must change 29:45 – How to turn AI into your sales superpower (instead of a replacement) 36:36 – In-person selling, networking, and the magic of the bullpen 41:05 – How to build your own partner ecosystem for better leads 45:55 – Giving vs. taking: why “problem-solving” reps win big 50:32 – Building a personal brand: John’s step-by-step playbook 57:12 – Leveling up your team: how to run a “sales hackathon” About John Barrows John Barrows is one of the world’s top B2B sales experts, with over 25 years spent at the cutting edge of sales training, thought leadership, and enterprise growth. As the CEO of JB Sales, he trains thousands of sales leaders across industries—from Salesforce to Google and LinkedIn. He’s also the host of the Make It Happen Mondays podcast, creator of innovative AI-powered sales tools, and has over 400,000 followers on LinkedIn. John is passionate about sharing real, actionable advice for sales professionals who want to stay ahead in a rapidly changing landscape. Resources & Mentions: JB Sales Website a...

More than half of American workers are Millennials or Gen Z—and their top workplace concern isn’t salary or vacation, but feeling seen and appreciated. In this heart-opening episode of the Learn-It-All™ podcast, host Damon sits down with Joel Zuckerman, bestselling author of Gratitude Tiger, to explore why gratitude is a powerful leadership tool—far beyond a feel-good buzzword. Joel shares how a simple experiment—writing one heartfelt letter—transformed his life and career, and why gratitude is actually a competitive edge for leaders and organizations alike. From practical strategies for showing authentic appreciation to why “silent gratitude is useless,” this episode is a playbook for boosting morale, deepening trust, and making every member of your team feel like they matter. Whether you’re a manager with a mile-long to-do list or an employee eager to stand out, Joel’s approach will help you lead—and live—with more generosity and intention. In this episode, you’ll learn: Why gratitude is leaders’ secret weapon for retention and morale (and why Gen Z craves it most) The power of handwritten notes: why Joel’s written over 280 gratitude letters (and how it changed everything) Joel’s “Seven Pillars of Expressive Gratitude”—and how businesses can apply them in minutes, not hours How to share authentic appreciation (even when feedback is tough) Simple, actionable ways to express gratitude—whether you have 7 paragraphs, 7 sentences, or just 7 words How showing gratitude helps you become a more likable, promotable team member Why “getting specific” turns gratitude into real trust and connection Timestamps: 00:00 – Gen Z & Millennial workers’ #1 workplace concern: being seen and valued 00:41 – Meet Joel Zuckerman: author, speaker, accidental gratitude advocate 01:35 – Why “silent gratitude” is useless 02:52 – Joel’s first handwritten gratitude letter (and what happened next) 06:17 – How writing letters rewired Joel’s relationships—and himself 08:11 – The 7 Pillars of Expressive Gratitude 13:24 – How busy leaders can show gratitude in 7 words 14:01 – The ROI of appreciation for business: loyalty, retention, morale 17:07 – 7-word gratitude for employee feedback 20:44 – Keeping gratitude authentic (and grounded in truth) 28:49 – Flip the script: use gratitude to get promoted and build likability 32:41 – Finding gratitude, even when life gets hard 39:14 – Why everyone (not just Olympians!) can inspire with gratitude 43:03 – Joel’s favorite “gratitude received” stories 45:08 – The one action Joel wants you to take today  About Joel Zuckerman Joel Zuckerman is a bestselling author, international speaker, and renowned gratitude advocate. Known for his years writing about golf and travel, Joel’s life took an unexpected turn when he challenged himself to write a single letter of heartfelt appreciation. Nearly 300 gratitude letters and countless speaking engagements later, he’s the author of Gratitude Tiger and a sought-after keynote speaker who helps business leaders and individuals use gratitude as a tool for connection and organizational impact.  Resources & Mentions: Website: gratitudetiger.com LinkedIn: Joel Zuckerman on LinkedIn Joel’s book: a...

Radical ownership isn’t just a buzzword—it’s the foundation that separates authentic leaders from accidental ones. On this inspiring episode of the Learn-It-All™ podcast, Damon sits down with Matt Drinkhahn—entrepreneur, bestselling author, business coach, and host of the Eternal Optimist podcast—to explore the power of radical ownership and resilience. Drawing from his life-altering accident and career in coaching high performers, Matt Drinkhahn unpacks the mindset shifts it takes to turn adversity into opportunity. From recovering after an identity-shattering injury to navigating layoffs and rebuilding careers, this episode is a masterclass in grit, gratitude, and leadership by example. Packed with raw stories, actionable tools, and hard-earned wisdom, you’ll find out why slowing down, letting go, and practicing everyday gratitude might be every leader’s ultimate advantage. If you’re ready to reframe your setbacks and become a learn-it-all, this one’s for you! In this episode, you’ll learn: How Matt Drinkhahn’s zipline accident transformed his identity and approach to leadership Why radical ownership is the cornerstone of sustainable success—and how you can apply it to any setback The mindset, habits, and rituals that kept Matt Drinkhahn moving forward after devastating loss (from daily gratitude to finding magic in the mundane) Practical steps for navigating identity loss and layoff—including how to create a comeback story and leverage your hidden skills How high performers and business owners can avoid the trap of control, ego, and burnout Why investing in your development (through coaching, learning, and reflection) is the best ROI—plus, how to turn feedback into growth  Timestamps: 00:00 – Matt Drinkhahn on owning your journey and coaching leaders 01:19 – Surviving a life-changing accident: gratitude, resilience, and comeback 02:17 – Zipline fall, injury, and the physical/mental toll 06:08 – The first thought after disaster: radical ownership 08:30 – Rebuilding after loss, pain, and identity crisis 11:38 – Navigating layoffs, shame, and starting over 14:27 – Why leaders get stuck and how to reset 17:52 – Success journals, transferable skills, and network tips 20:21 – How to pitch your value after setbacks 22:25 – The power of outreach and reframing fear 25:00 – Why nobody is thinking about you (and why that frees you to lead boldly) 27:54 – Empowering leaders: from control to coaching and empowerment 34:16 – Breaking down ego in family businesses 41:46 – How to design development plans that actually work 45:31 – Life lessons in practice: Miracle Morning, skill-sharpening, and daily habits 47:16 – The story of Matt Drinkhahn’s dad, resilience, and winning each day  About Matt Drinkhahn: Matt Drinkhahn is an author, entrepreneur, business coach, and host of the Eternal Optimist podcast. With over $130 million in career sales and two decades helping high performers transform ambition into lasting leadership, he’s known for his radical approach to ownership, resilience, and gratitude. His personal journey—from shattering his back in a zipline accident to running marathons and coaching top executives—now fuels his mission to help others unlock their own comebacks and lead with authenticity.  Resources & Mentions: a...

The best cultures aren’t built on fearlessness—they’re built on everyday bravery, honest conversations, and the courage to take one small step at a time. On this episode of the Learn-It-All™ podcast, Damon welcomes Chief Bravery Officer Nicole Bianchi, bestselling author and keynote speaker, for an unflinching look at why bravery isn’t a superpower you’re born with—but a daily practice anyone can build. Nicole Bianchi shares what science tells us about the brain’s hardwired response to risk, the role of “small brave moves” in rewiring our mindset, and how leaders at every level can use bravery as their competitive advantage. From the five tough talks every leader needs to master, to the power of “not now” and practical tips for courageous conversations about AI, this episode is a toolkit for anyone ready to grow, lead, or even reinvent themselves. Whether you’re a seasoned executive or a new manager, you’ll find real-life stories, actionable frameworks, and liberating reminders that bravery is built—not born. In this episode, you’ll learn: Why bravery is an acquired behavior—and how to start practicing it through small, intentional moves The neuroscience behind fear and the tools to rewire your brain for growth instead of avoidance The nine mindsets and habits that drive everyday courage in leadership, with a focus on hope, intention, and embracing uncertainty Nicole Bianchi's framework for the five “tough talks” every leader must have (with conversation starters for each) How to set boundaries, get comfortable saying “not now,” and avoid burnout in a leadership role The real way to drive organizational culture change, foster brave conversations about AI, and model bravery from the C-suite on down  Timestamps:  00:00 – Why our brains default to fear—and how brave moves build growth 01:40 – Nicole Bianchi’s first small brave move and entrepreneurial leap 03:02 – The questions that shrank Nicole Bianchi fear (and can shrink yours) 04:39 – The value of permission to experiment & self-compassion for failure 05:45 – Nicole Bianchi’s passion: making bravery accessible for leaders 06:54 – Where fear comes from, and how to rewire for courageous action 08:50 – Flipping bravery: it’s not just for superheroes 10:01 – Why sharing your brave moves publicly ramps up success 11:14 – The top three mindsets for leading with courage 14:10 – Intentionality: choosing who (and what) you invest in 15:53 – The practical side of setting boundaries and saying “not now” 18:51 – How bravery gets easier the more you practice it 21:23 – Examples of everyday brave moves 23:39 – The five tough conversations every leader must master 27:06 – Conversation starters for tough “moving on” talks 31:10 – Feedback at the C-suite: why leaders stop getting it (and the risk if they do) 33:03 – The “continue and consider” framework for peer feedback 34:27 – Brave leadership at the organizational level: starting with ‘how we work’ 35:54 – Why self-mastery comes before leading others 39:28 – When to walk away from a client (and why it’s brave) 41:02 – Learning without doing is treason: behavior beats theory 43:39 – Gallup’s research: One meaningful conversation a week outperforms any other leadership activity 44:57 – Preparation and accountability: the basics of tough talks 46:36 – Small brave moves and courageous conversations about AI 49:34 – Bravery...

Stories stick—and shape how we lead, connect, and drive results. In this energizing episode of the Learn-It-All™ podcast, Damon sits down with Eva Daniel, world-class speech coach and founder of The Speak Shop, to unpack why storytelling is the ultimate superpower for modern leaders. Eva reveals the hidden science behind story-driven communication, shares practical frameworks for leveling up your speeches, and explains how to make even “boring” boardroom content memorable and motivating. The conversation covers everything from practicing with intention (and the magic of reps), to unlocking your own story bank, and even why potato chips are a secret weapon for the stage. If you want to become a more influential, confident, and engaging leader—this episode is your guide. In this episode, you’ll learn: Why stories are the most powerful (and underused) tool in your leadership toolkit The difference between good speakers and phenomenal speakers—and how to cross the chasm The basic principles of great storytelling, from starting in the action to using sensory and emotion cues Strategies for making data and numbers compelling (yes, even in finance meetings!) How to get better at public speaking—through clarity, smart feedback, and intentional practice The “Homework for Life” method to capture everyday stories and build your keynote library Why every leader should have a ready-to-go keynote How potato chips can calm nerves and boost vocal quality (seriously) The role of authentic, actionable feedback in continuous growth Timestamps: 00:00 – The science of stories: why they stick 01:36 – What sets phenomenal speakers apart 02:34 – Why every leader needs a ready keynote 03:12 – Storytelling: research, emotion, memory 04:08 – Storycraft: scenes, feelings, sensory details 05:50 – Turning numbers/data into stories 07:35 – Cutting content to the essentials 09:40 – Managing nerves & how to practice 10:08 – Practicing “real” vs mirror reps 13:30 – Damon’s 4C framework and conversational practice 14:06 – How great speakers really get great: massive reps 15:13 – Is charisma born—or made? 17:18 – Actionable speaking tips: eye contact, filler word management 19:10 – Writing’s role in speaking & leadership 21:15 – Capturing and organizing your story bank (“Homework for Life”) 24:26 – The importance of knowing your audience 26:10 – Tailoring keynote structure for different crowds 28:29 – Nailing the first 90 seconds 30:01 – Who Eva coaches and what she does for clients 33:03 – “Hot takes” to clarify thought leadership 34:51 – Potato chips: the surprising vocal performance hack 35:19 – The value of hard, actionable feedback 37:31 – Should you book keynotes before or after writing a book? 39:28 – Best first steps for emerging leaders 42:59 – Leverage everyday meetings as practice grounds  About Eva Daniel: Eva Daniel is an acclaimed speech coach and founder of The Speak Shop. With a passion for helping leaders tell stories that ignite action, Eva has worked with some of today’s top voices—including Dave Ramsey—and regularly coaches CEOs, entrepreneurs, and professional speakers to develop magnetic, memorable content. Known for her actionable frameworks, expertise in narrative, and practical approach to skill building, Eva is also a prolific creator on a...

Thriving businesses and strong teams have one thing in common: they rally around a powerful story. In this animated and insightful episode of the Learn-It-All™ podcast, Damon welcomes Dr. J.J. Peterson—founder of Conscious Brand Agency and former Head of StoryBrand—for a masterclass in the science and strategy of storytelling for leaders. Dr. J.J. breaks down why story is the most effective way to move people to action, the leadership mistakes that kill motivation, and how to flip the script so your employees become the heroes of your organization’s journey. He also unpacks the principles of narrative transportation, memorable messaging, and the “guide, not hero” mindset that sets truly influential leaders apart. Whether you're pitching a big vision or simply asking your team to complete a form, Dr. J.J. shares actionable frameworks (and plenty of movie references!) to help you spark buy-in, build trust, and lead with empathy and authority. In this episode, you’ll learn: The science of “narrative transportation”—and how it unlocks influence and action Why most leaders fail at communicating goals (and how to make your team the hero) The pitfalls of overwhelming your team with complexity, ambiguity, or the wrong story How to use empathy and authority to guide your team—without losing credibility The power of the “rule of threes” for simple, unforgettable communication StoryBrand’s seven-part framework for messaging (and how to use it as a leader) The difference between being a “hero” and being the “guide”—and why it matters for driving results Timestamps: 00:00 – Dr. J.J. Peterson’s introduction: Story as a tool for action 03:26 – Why story moves people (and the goal of communication) 04:12 – Narrative transportation: the science of seeing yourself in the story 07:07 – Leadership mistakes: making yourself (or the company) the hero 11:30 – Applying story to real-world projects (AI, buy-in, and motivation) 13:57 – Game of Thrones & narrative fidelity (“the Starbucks cup” principle) 15:46 – Clarity beats quantity: what people really remember from your message 18:21 – Why starting with the PROBLEM hooks attention (with examples) 20:46 – The four story characters: hero, victim, villain, guide 24:01 – Authority, empathy, and the psychology of trusted guides 29:03 – Vulnerability in leadership—when does it help and when does it hurt? 30:41 – Creating clear plans (“the Mission Impossible method” & rule of threes) 36:44 – Is it always about solving a problem? Success and future state 40:30 – Advice for new leaders: Authentic authority and staying in your team’s story 45:07 – Dr. J.J.'s current work and who he loves to partner with 47:00 – Success story: How Tempur Sealy changed their whole sales approach 50:50 – Final advice: Always start with the audience’s problem  About Dr. J.J. Peterson Dr. J.J. Peterson is a renowned expert in narrative theory, leadership communication, and brand marketing. With an undergrad in communications, a master’s in theology and the arts, and a PhD in marketing/communication focused on storytelling, Dr. J.J. has spent his career helping leaders and organizations turn complex ideas into clear, actionable, and memorable stories. He served as the Head of StoryBrand, working with thousands of businesses, and now leads the Conscious Brand Agency, where he helps ambitious, heart-driven leaders craft their signature frameworks and messages. Dr. J.J. is also the host of the Badass Softy podcast. Resources &...

This episode is part of Mastering the Business of Storytelling, a Learn-It-All™ Mini-Series exploring how great leaders move people to action through story.Why do most leaders struggle to inspire action? The answer isn’t a better slide deck—it’s better storytelling. In this dynamic episode of The Learn-It-All™ podcast, Damon sits down with Park Howell—Emmy-winning storyteller, brand expert, and creator of the ABT storytelling framework. Drawing on nearly 40 years leading organizational transformations, Park Howell breaks down why stories (not stats) move hearts, minds, and teams. Discover how leaders can build credibility, unlock trust, and spark change by putting their audience at the center of every narrative. Plus, learn how AI and the new StoryCycleGenie tool revolutionize branding and leadership communication—even if you’re not a “natural” storyteller. Packed with real-world examples, role-playing, and hands-on exercises, this episode delivers the tools, frameworks, and inspiration every leader needs to connect and drive action—especially in today’s crowded, high-stakes environment. In this episode, you’ll learn: Why storytelling is the most powerful tool in leadership and sales The critical mistakes leaders make—and how to fix them with the ABT (And, But, Therefore) framework How to craft a story that puts your audience at its center Why sharing your authentic mistakes builds more credibility than sharing successes How introverts and technical minds can master storytelling with simple “algorithms” The science behind emotional selling and the “because” effect on behavior change How AI can amplify (not replace) human storytelling—and why StoryCycleGenie is a game-changer for brands Timestamps: 00:00 – Why storytelling outperforms features and functions in leadership 01:54 – The essence of a story: conflict, resolution, and Kurt Vonnegut’s “man in a hole” 02:43 – The “and, and, and” trap—and how South Park’s replacement rule changes everything 05:12 – How the brain responds to stories vs. information overload 07:52 – How leaders build trust and credibility with story (even if you’re “not in sales”) 09:53 – Telling personal stories: it’s not just about you—it’s about relatable outcomes 11:26 – Using humility and mistakes to create impactful learning moments 13:50 – How introverts and engineers can break through limiting beliefs and leverage the ABT 17:46 – The Harvard “because” study and why it transforms persuasion 20:29 – Selling as “find the hurt, amplify the pain, heal the wound” 22:43 – Leading AI change: Applying ABT to overcome fear and resistance 24:27 – The power of empathy and elevating the audience 25:48 – Practical ABT role play: helping middle managers overcome overwhelm 34:24 – Why your call to action matters (and how to make it stick) 36:30 – Nursery rhymes, Lincoln, and the ABT “chassis” of timeless storytelling 39:22 – Cutting through content overload: narrative as a leadership hack 40:10 – How AI (and StoryCycleGenie) transforms branding and saves time 44:51 – Uncovering blind spots and real user feedback on StoryCycleGenie 53:47 – Park’s Emmy-winning Goodwill story—and what makes a campaign work 58:47 – Free tools: ABT worksheet, brand story assessment, and more 60:15 – Where to find Park’s podcast and additional resources  About Park Howell Park Howell is an Emmy-award-winning storyteller,...

This episode is part of Mastering the Business of Storytelling, a Learn-It-All™ Mini-Series exploring how great leaders move people to action through story.Level up your storytelling—and your leadership—in this must-listen episode of the Learn-It-All™ podcast. Host Damon Lembi welcomes Matthew Dicks, acclaimed storyteller, author, teacher, and nine-time Moth Grand Slam champion, to unpack the “why” and “how” behind memorable stories that win hearts, minds, and deals. From actionable strategies for business leaders to the surprising lessons bad storytellers offer, this episode busts myths about what makes a story “work.” Plus: the secrets to a killer opening, why vulnerability trumps data, and Matthew’s acclaimed “Homework for Life” tool to help you capture story-worthy moments in everyday life. If you want to boost your impact as a business leader, sales pro, or communicator, this conversation is packed with practical wisdom and real-world examples. In this episode, you’ll learn: The 3 essential elements every great story needs (and why they matter in business) Strategic ways to open a talk and instantly hook your audience How sharing failures and vulnerability make you memorable—and trustworthy The biggest mistakes boring storytellers make (and how to learn from them) Why personal connection outsells products, and how to “story sell” in every meeting How “Homework for Life” helps capture meaning from everyday moments Smart tips for creating suspense, surprise, and credibility in any setting Why leaders need to stop relying on bios—and start with stories Timestamps: 00:00 – The power of leveling up your storytelling skills quickly  02:06 – Matthew’s aha moment on why leaders need stories  03:24 – 3 main building blocks of memorable stories  06:38 – The value of competition, Moth victories, and peer recognition  09:00 – Learning from bad storytellers: watching, flipping, and avoiding mistakes  11:35 – Why your opening matters more than your ending  13:36 – How to instantly “trigger” story mode in your audience’s brain  17:26 – Why most storytellers start too soon (and how to find the right beginning)  19:24 – Getting technical people and scientists out of the “how” trap  22:04 – Why people buy humans, not products: Trevor Devine’s windows story  26:53 – How to demonstrate empathy and listen deeper than content matching  27:23 – Matthew’s 100% close rate as a wedding DJ (and the storytelling secret)  33:25 – Vulnerability in sales: sharing your mistakes builds trust  35:32 – Domino’s Pizza turnaround—a masterclass in crisis storytelling  40:17 – The “pickle story”: specificity and context in storytelling  44:30 – Creating surprise and suspense in everyday presentations  46:59 – Tips for using information exclusion to hook audiences (the suspense formula)  50:31 – Storyworthy’s “Homework for Life”: capturing stories from your everyday  56:23 – The single biggest lesson Matthew learned from decades as a teacher About Matthew Dicks  Matthew Dicks is an award-winning storyteller, novelist, elementary school teacher, and renowned coach to leaders across Fortune 500 companies. He’s the bestselling author of Storyworthy and Story Sell and has won the Moth Grand Slam nine times, making him a legend in the world of competitive storytelling. Matthew teaches storytelling workshops and gives...

Get ready for a powerful, laughter-filled deep dive into workplace happiness and mental health. In this episode of the Learn-It-All™ podcast, host Damon Lembi sits down with keynote speaker, sales expert, and Work Happy founder Greg Kettner, who shares how his experiences as a comedian (including a transformative encounter with Robin Williams) shaped his mission to make mental health an everyday leadership conversation. They unpack why burnout and loneliness quietly hurt even at the top, how humor unlocks trust and retention, and why leaders must prioritize empathy without losing their edge. Greg shows that creating a workplace where people really want to show up isn’t just about perks or pay—it’s about connection, authenticity, and small acts of kindness. You’ll walk away with actionable tools to spark more joy at work, lead with vulnerability, and help your team not just chase happiness, but create it. Whether you’re a CEO, manager, or individual contributor, this episode offers hard-hitting advice and inspiring stories for anyone ready to build more engaging, human-first organizations. In this episode, you’ll learn: Why empathy and vulnerability are leadership superpowers in today’s culture How humor—with or without a joke-telling skill—creates trust and retention The difference between chasing happiness vs. making space for “happier” Concrete ways leaders can destigmatize mental health and foster psychological safety Surprising ROI of prioritizing employee wellbeing (including retention and performance!) The quickest way to turn around a bad day—and why serving others works The untold dangers of loneliness for CEOs and founders—and how to build your support system How to use time-blocking and positive rituals for daily mental health boosts Why small moments of kindness change teams—and change lives Timestamps: 00:00 – The CEO’s role in creating a fun, engaging culture 00:23 – Meet Gregg Kettner: comedian turned workplace happiness expert 01:32 – Robin Williams’ advice—make people laugh, it's magical 02:09 – Greg’s transformative story with Robin Williams 07:52 – What would work look like if we were happier? 10:20 – When the grass isn’t greener: reflecting before leaving a job 12:28 – Why the goal is “happier,” not happiness—and how to get there 13:53 – “Put your mask on first”: Why leaders need their own support 16:50 – Serving others: the fastest way to boost your own mood 18:05 – How to create psychological safety for mental health at work 22:07 – Empathy, boundaries, and HR: how leaders walk the line 25:42 – Greg’s top happiness-building tools (and why to stop chasing “happy”) 27:52 – Meditation for leaders: starting small, practicing daily 29:52 – Time-blocking—and how to engineer “happy breaks” at work 31:18 – Stress is rising: how leaders can help teams cope 32:57 – Workshops, keynotes, and fun training for happier culture 35:58 – Ask your staff—what perks actually help make work joyful? 40:55 – Greg’s most rewarding mental health impact story 44:14 – Comedy and compassion: making a difference in tough moments 45:41 – Kindness, connection, and what leaders must do now 47:17 – 40,000+ strong: The Humor Lab community About Greg Kettner Greg Kettner is an acclaimed keynote speaker, workplace happiness advocate, podcast host, and the founder of Work Happy, an organization dedicated to helping leaders build...