DiscoverTravel Agent Chatter | Friday 15
Travel Agent Chatter | Friday 15

Travel Agent Chatter | Friday 15

Author: Host Agency Reviews

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We’ve got two listening delights for you on this channel, folks! 😲

Season 1 is Travel Agent Chatter (TAC), a spotlight interview of a wide variety of travel advisors that we publish every quarter.

Season 2 is our shorter, but more frequent Friday 15 series, where every Friday we answer your travel industry questions for — you guessed it — 15 minutes!

Travel Agent Chatter -- a Host Agency Reviews audio series -- inspires you with in-depth interviews featuring successful travel agents. We dig into what they do that makes their agencies flourish and how they did it.

Transcripts, videos and TAC show notes can be found at https://hostagencyreviews.com/TAC

The Friday 15 comes out every Friday at 12pm CT. For 15 minutes over the lunch hour we answer your travel industry questions. Submit your questions at https://hostagencyreviews.com/friday15

Travel Agent Chatter and the Friday 15 are hosted by HAR's managing director, Shayna Zand and Steph Lee , the founder of the website Host Agency Reviews.
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We normally publish recordings quarterly here at Travel Agent Chatter, but you're going to notice things getting a lot busier in your TAC feed. As in every WEEK we'll be pushing out new content! 🤯 Find out what our new project is, how it differs from our traditional Travel Agent Chatter interviews, and when you can expect those sessions to be uploaded! Submit your questions and find out more about the Friday 15: https://hostagencyreviews.com/page/friday15
ASTA's board of directors election is coming up! Join us as we hear from the candidates unscripted, unedited, and super fun. :) ➡️MORE INFO + REGISTER FOR VIDEO RECORDING: https://hostagencyreviews.com/candidatechat 🎤 12pm CT - Peter N. Lobasso and I bring the noise and lay out Board of Directors 101 for those of us non-board-y types. :) 🎤 Marc Casto, President Leisure Americas, Flight Centre Travel Group 🎤 James Ferrara, Co-founder & CEO, InteleTravel.com 🎤 Jackie Friedman CTC, CTIE, President, Nexion LLC 🎤 David Harris , Executive Chairman, Ensemble Travel Group 🎤 Tiffany Hines, President & CEO, Global Escapes, Inc. 🎤 Jenn Lee, VP Industry Engagement & Support, Travel Planners International 🎤 Dr. Jasmien Lewis, Chief Executive Officer, Travel Life Services 🎤 Connie Miller, Chief Relationship Officer & Biz Development, Your Travel Center, Inc./Montecito Village Travel ************* MORE INFO + REGISTER FOR VIDEO RECORDING: https://hostagencyreviews.com/candidatechat ************* We'll be back again next week with our regular Friday 15. :)
Our Host Week One Things are short nuggets of information (3-5 min) to help you improve your business. It's like sitting down with an industry pro and asking them "If there was One Thing I can do to grow my business this year, what would it be?" Host Week 2024 Landing Site: https://har.news/hostweek View Host Week Magazine: https://har.news/2024HWmagazine Host Week Specials: https://har.news/deals Register for Host Week 2025: https://har.news/signupHW2025 7-Day Setup Course with HAR: https://har.news/7DScourse Host Week 2024 Survey: https://har.news/hwsurvey
Host Week's opening keynote is from HAR's founder, Steph Lee. She discusses trends in the host agency market, where it's heading, what we're seeing, big trends to keep an eye on. Oh, and there's also a band playing a song composed just for Host Week. :) It's called Fly the Chief to the Moon. Enjoy! Host Week 2024 Landing Site: https://har.news/hostweek View Host Week Magazine: https://har.news/2024HWmagazine Host Week Specials: https://har.news/deals Register for Host Week 2025: https://har.news/signupHW2025 7-Day Setup Course with HAR: https://har.news/7DScourse Host Week 2024 Survey: https://har.news/hwsurvey
Get to know the different consortia within the travel industry in Host Week's Meet the Consortia segments. We have all the major consortia, with the exception of Signature Travel Network. If you're going independent or with a host agency, your consortium will play a key role in the technology, partnerships, and marketing you'll have access to. Learn more about your options in our 10-15 minute interviews. Host Week 2024 Landing Site: https://har.news/hostweek View Host Week Magazine: https://har.news/2024HWmagazine Host Week Specials: https://har.news/deals Register for Host Week 2025: https://har.news/signupHW2025 7-Day Setup Course with HAR: https://har.news/7DScourse Host Week 2024 Survey: https://har.news/hwsurvey
Get to know the different consortia within the travel industry in Host Week's Meet the Consortia segments. We have all the major consortia, with the exception of Signature Travel Network. If you're going independent or with a host agency, your consortium will play a key role in the technology, partnerships, and marketing you'll have access to. Learn more about your options in our 10-15 minute interviews. Host Week 2024 Landing Site: https://har.news/hostweek View Host Week Magazine: https://har.news/2024HWmagazine Host Week Specials: https://har.news/deals Register for Host Week 2025: https://har.news/signupHW2025 7-Day Setup Course with HAR: https://har.news/7DScourse Host Week 2024 Survey: https://har.news/hwsurvey
Every host agency starting to look alike for you? Hear from over 30 host agencies in Host Week's Meet the Hosts sessions! We interview them to learn more about their culture, programs, and success stories. Tune in for the 10-20 minute interviews that will help differentiate and humanize the myriad of host agencies out there. Host Week 2024 Landing Site: https://har.news/hostweek View Host Week Magazine: https://har.news/2024HWmagazine Host Week Specials: https://har.news/deals Register for Host Week 2025: https://har.news/signupHW2025 7-Day Setup Course with HAR: https://har.news/7DScourse Host Week 2024 Survey: https://har.news/hwsurvey
Every host agency starting to look alike for you? Hear from over 30 host agencies in Host Week's Meet the Hosts sessions! We interview them to learn more about their culture, programs, and success stories. Tune in for the 10-20 minute interviews that will help differentiate and humanize the myriad of host agencies out there. Host Week 2024 Landing Site: https://har.news/hostweek View Host Week Magazine: https://har.news/2024HWmagazine Host Week Specials: https://har.news/deals Register for Host Week 2025: https://har.news/signupHW2025 7-Day Setup Course with HAR: https://har.news/7DScourse Host Week 2024 Survey: https://har.news/hwsurvey
Every host agency starting to look alike for you? Hear from over 30 host agencies in Host Week's Meet the Hosts sessions! We interview them to learn more about their culture, programs, and success stories. Tune in for the 10-20 minute interviews that will help differentiate and humanize the myriad of host agencies out there. Host Week 2024 Landing Site: https://har.news/hostweek View Host Week Magazine: https://har.news/2024HWmagazine Host Week Specials: https://har.news/deals Register for Host Week 2025: https://har.news/signupHW2025 7-Day Setup Course with HAR: https://har.news/7DScourse Host Week 2024 Survey: https://har.news/hwsurvey
Every host agency starting to look alike for you? Hear from over 30 host agencies in Host Week's Meet the Hosts sessions! We interview them to learn more about their culture, programs, and success stories. Tune in for the 10-20 minute interviews that will help differentiate and humanize the myriad of host agencies out there. Host Week 2024 Landing Site: https://har.news/hostweek View Host Week Magazine: https://har.news/2024HWmagazine Host Week Specials: https://har.news/deals Register for Host Week 2025: https://har.news/signupHW2025 7-Day Setup Course with HAR: https://har.news/7DScourse Host Week 2024 Survey: https://har.news/hwsurvey
Every host agency starting to look alike for you? Hear from over 30 host agencies in Host Week's Meet the Hosts sessions! We interview them to learn more about their culture, programs, and success stories. Tune in for the 10-20 minute interviews that will help differentiate and humanize the myriad of host agencies out there. Host Week 2024 Landing Site: https://har.news/hostweek View Host Week Magazine: https://har.news/2024HWmagazine Host Week Specials: https://har.news/deals Register for Host Week 2025: https://har.news/signupHW2025 7-Day Setup Course with HAR: https://har.news/7DScourse Host Week 2024 Survey: https://har.news/hwsurvey
Every host agency starting to look alike for you? Hear from over 30 host agencies in Host Week's Meet the Hosts sessions! We interview them to learn more about their culture, programs, and success stories. Tune in for the 10-20 minute interviews that will help differentiate and humanize the myriad of host agencies out there. Host Week 2024 Landing Site: https://har.news/hostweek View Host Week Magazine: https://har.news/2024HWmagazine Host Week Specials: https://har.news/deals Register for Host Week 2025: https://har.news/signupHW2025 7-Day Setup Course with HAR: https://har.news/7DScourse Host Week 2024 Survey: https://har.news/hwsurvey
Sponsored by: Globus Family of Brands. This presentation is designed to equip travel advisors with invaluable insights into the evolving landscape of LGBTQ+ travel trends for 2024 and beyond. As the travel industry becomes increasingly attuned to diverse needs, understanding these trends is paramount. The session will delve into emerging LGBTQ+ travel destinations, shedding light on their unique attractions and inclusivity initiatives. It will also explore the evolving preferences and priorities of LGBTQ+ travelers, touching on experiential elements, sustainability considerations, and immersive cultural engagements. By comprehending these trends, travel advisors can offer tailored recommendations, enhancing the travel experiences of LGBTQ+ clients. This presentation serves as a compass, guiding travel advisors through the dynamic world of LGBTQ+ travel, enabling them to provide thoughtful, informed, and responsive guidance that aligns with the evolving preferences of this vibrant community. Take away: 1. What the LGBTQ+ Community is, diving in the complexity of the community and exploring the subgroups within it 2. Exploring the unique travel styles of each subgroup within the community 3. Challenges faced by the community when traveling and how to help overcome them. 4. Popular and emerging destinations for the community 5. Where to find resources when working with travelers within the community Host Week 2024 Landing Site: https://har.news/hostweek View Host Week Magazine: https://har.news/2024HWmagazine Host Week Specials: https://har.news/deals Register for Host Week 2025: https://har.news/signupHW2025 7-Day Setup Course with HAR: https://har.news/7DScourse Host Week 2024 Survey: https://har.news/hwsurvey
The reports are in and our industry is in need of more skilled travel advisors to meet consumer demand. This is great news if you've been considering scaling your operation or growing a team. Before you start running hiring ads there are a few important things you should know first. Having a solid structure in place before you scale is critical for a proper start up and long-term success. In this session you'll learn from Cyndi Williams who is the behind-the-scenes consultant to travel agency owners that have scaled their teams from zero to 500+ agents. Learn about the foundational systems you'll need as you prepare to grow your very own profitable team. Take away: 1. Creating a scalable operation 2. 5 Critical Systems you need to support your new team 3. How to build an employee pipeline 4. Cultivating a performance-based culture Host Week 2024 Landing Site: https://har.news/hostweek View Host Week Magazine: https://har.news/2024HWmagazine Host Week Specials: https://har.news/deals Register for Host Week 2025: https://har.news/signupHW2025 7-Day Setup Course with HAR: https://har.news/7DScourse Host Week 2024 Survey: https://har.news/hwsurvey
Ready to revolutionize your travel agency in just 20 minutes? Join us for 'Mastering ChatGPT for Travel Agents,' a turbo-charged workshop designed to fast-track your customer service and operational efficiency. Learn how to train ChatGPT, a state-of-the-art conversational AI, to tackle tasks like itinerary planning and customer queries. This session offers a quick dive into evaluating and refining the AI's performance, all while providing you with a take-home worksheet for continued learning. Perfect for busy travel professionals, this workshop is your ticket to leveraging AI for standout service in a crowded market. Don't miss this quick but impactful journey into the future of travel tech! Take away: - Understanding of how to train ChatGPT for tasks specific to travel agencies, like itinerary planning and customer service. - Learn a streamlined approach (STAR Method) to assess the quality and relevance of ChatGPT's responses, ensuring they meet the unique needs of travel clients. - Get quick hacks for tweaking ChatGPT's performance, making it a more effective tool for their travel agency operations. (Think integrations etc) - A worksheet that extend the learning with suggested prompts and things they can do to extend what they learned in the 20min. Host Week 2024 Landing Site: https://har.news/hostweek View Host Week Magazine: https://har.news/2024HWmagazine Host Week Specials: https://har.news/deals Register for Host Week 2025: https://har.news/signupHW2025 7-Day Setup Course with HAR: https://har.news/7DScourse Host Week 2024 Survey: https://har.news/hwsurvey
We'll quickly walk you through what's involved with our 7DS Accelerator program and how it can help you get your agency set up the right way the first and help you get started selling faster! The main focus will be hearing from advisors who went through the course. They started after Host Week last year and we'll hear where they are today! We'll also discuss things like: What made you decide to join the course? What's your advice for new advisors? What was the most valuable part of the course? How did it help you get set up more quickly and start earning faster? Take away: * You'll be dazzled with one of HAR's favorite resources. * Don't forget to check out the Host Week specials --- we have one for $100 off the Accelerator course for Host Week registrants! Host Week 2024 Landing Site: https://har.news/hostweek View Host Week Magazine: https://har.news/2024HWmagazine Host Week Specials: https://har.news/deals Register for Host Week 2025: https://har.news/signupHW2025 7-Day Setup Course with HAR: https://har.news/7DScourse Host Week 2024 Survey: https://har.news/hwsurvey
Our Host Week One Things are short nuggets of information (3-5 min) to help you improve your business. It's like sitting down with an industry pro and asking them "If there was One Thing I can do to grow my business this year, what would it be?" Host Week 2024 Landing Site: https://har.news/hostweek View Host Week Magazine: https://har.news/2024HWmagazine Host Week Specials: https://har.news/deals Register for Host Week 2025: https://har.news/signupHW2025 7-Day Setup Course with HAR: https://har.news/7DScourse Host Week 2024 Survey: https://har.news/hwsurvey
Host Week CoffeeSpots are a great way to pre-game the big event. Join us as we dive in-depth into one company a day to learn more about what makes them unique! In this session, Irving Betesh, CEO of Sion will reveal how effectively managing commissions with Sion is the game-changing strategy your travel business needs. Learn how transparent and efficient commission tracking is not just about financial clarity but a major growth driver. You’ll learn about tools and techniques for turning commission management into a powerhouse for financial clarity and business expansion. Plus, join us live and you’ll have the chance to win a $100 Amazon gift card!
Travel professionals can be the heroes in the fight against human trafficking. There are over 45 million people in modern slavery today. We fight by understanding human trafficking in its different forms; sex trafficking, labor trafficking, child trafficking, and the signs that may indicate its occurrence. Awareness is crucial to identify potential cases. We learn about red flags and provide training to staff about human trafficking, its impact, and how to respond. We encourage our teams to report any suspicious activity to the appropriate authorities by engaging with local law enforcement, non-governmental organizations (NGOs), and hotlines dedicated to human trafficking prevention. We establish a strong relationship with law enforcement agencies and anti-trafficking organizations in our region and work together to share information and coordinate efforts to combat trafficking effectively. We work cautiously with suppliers and conduct due diligence to select partners who adhere to ethical practices and policies. We verify travelers' documents, especially when it comes to minors and individuals traveling alone. We raise awareness by providing information to travelers about human trafficking risks, signs to look for, and resources available for reporting. We can advocate for stronger regulations and policies against human trafficking within the travel industry. Fighting human trafficking requires a collective effort from all stakeholders within the travel industry. By raising awareness, implementing preventative measures, and actively collaborating with anti-trafficking organizations and law enforcement, travel advisors, suppliers, and other industry professionals, we can be heroes and make a significant impact in combatting this heinous crime. Host Week 2024 Landing Site: https://har.news/hostweek View Host Week Magazine: https://har.news/2024HWmagazine Host Week Specials: https://har.news/deals Register for Host Week 2025: https://har.news/signupHW2025 7-Day Setup Course with HAR: https://har.news/7DScourse Host Week 2024 Survey: https://har.news/hwsurvey
Get to know the different consortia within the travel industry in Host Week's Meet the Consortia segments. We have all the major consortia, with the exception of Signature Travel Network. If you're going independent or with a host agency, your consortium will play a key role in the technology, partnerships, and marketing you'll have access to. Learn more about your options in our 10-15 minute interviews. Host Week 2024 Landing Site: https://har.news/hostweek View Host Week Magazine: https://har.news/2024HWmagazine Host Week Specials: https://har.news/deals Register for Host Week 2025: https://har.news/signupHW2025 7-Day Setup Course with HAR: https://har.news/7DScourse Host Week 2024 Survey: https://har.news/hwsurvey
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