HR & Payroll 2.0

On this episode, Pete and Julie welcome show alumni, Bryan Bergin and Jared Levine, equity research analysts with TD Cowen, for an annual check-in and Wall Street view into where HR tech and fintech are heading. This conversation goes beyond market performance for a timely look at how the lines between work, money, payroll, payments, benefits, compliance, and employee experience continue to blur. The group highlights the growing convergence of HR tech and fintech, where payroll is increasingly becoming a distribution rail for financial services, and employers are becoming a powerful channel for wallets, earned wage access, banking, stablecoins, cross-border payments, and broader financial wellness. They unpack what is really happening beneath the AI noise, from valuation pressure and consolidation to managed services, compliance complexity, embedded finance, stablecoins, and the growing importance of real adoption over market hype. Plus, why point solutions may face a tougher road ahead, why platform strategies are gaining strength, and how the next wave of innovation will be judged less by promise and more by proof. Pete's blog series on Fintech & HR Tech's convergence: https://hrexecutive.com/the-employee-consumer-experience-is-a-golden-opportunity-for-fintech-and-hr/ Connect with Bryan & Jared: TD Cowen research: www.tdsecurities.com/ca/en/themes-2025  Bryan Bergin: https://www.linkedin.com/in/bryan-bergin-cfa-cpa-456b3aa/ Jaren Levine: https://www.linkedin.com/in/jared-levine-cfa-cpa-08524346/ Connect with the show: LinkedIn:  http://linkedin.com/company/hr-payroll-2-0 X: @HRPayroll2_0  X: @PeteTiliakos  X: @JulieFer_HR BlueSky: @hrpayroll2o.bsky.social YouTube: https://www.youtube.com/@HRPAYROLL2_0  WRKDefined Podcast Network: https://wrkdefined.com/podcast/hr-payroll-20  Thank you to our marquee sponsors for powering the HR & Payroll 2.0 podcast forward!  G-P ‘Globalization Partners’: https://www.globalization-partners.com/ OneSource Virtual: https://hubs.ly/Q03YFNR90 Zoho: https://www.zoho.com/press.html Thank you to our ‘wizard behind the curtain’ and show producer Ryan Kielma: https://www.linkedin.com/in/ryan-kielma/

In this episode, Pete and Julie reconnect with longtime friend and former colleague Mark Bradley, Partner/Principal with EY People Consulting and a global HR transformation leader, for a practical look at what it will take to reinvent HR for the AI-powered future.  Following his completion of the U.C. Berkeley Transformative CHRO Leadership Program, Mark shares three lessons that reshaped his thinking: the extraordinary potential of AI to amplify HR’s impact, the often-unseen loneliness of the CHRO role, and the power of treating organizational change like a disciplined scientific experiment. Mark argues that AI transformation cannot be left to technology teams alone. Redesigning work means rethinking jobs, skills, rewards, operating models, and the employee experience and putting HR directly at the tip of the spear. The group explores how HR can lead enterprise AI adoption while managing shadow AI, building stronger governance, and keeping people at the center of transformation. They also unpack the future of HR business partners, the opportunity to modernize the frontline workforce, and why leaders must separate strategically valuable work from operational tasks that can be simplified, automated, or eliminated. Plus, Mark explains why HR leaders should look in the mirror before buying another technology platform, why AI is “overhyped in the moment and underhyped for the long term,” and how the C-suite itself may evolve. Connect with Mark:  https://www.linkedin.com/in/markdbradley/ Connect with the show: LinkedIn:  http://linkedin.com/company/hr-payroll-2-0 X: @HRPayroll2_0  X: @PeteTiliakos  X: @JulieFer_HR BlueSky: @hrpayroll2o.bsky.social YouTube: https://www.youtube.com/@HRPAYROLL2_0  WRKDefined Podcast Network: https://wrkdefined.com/podcast/hr-payroll-20  Thank you to our marquee sponsors for powering the HR & Payroll 2.0 podcast forward!  G-P ‘Globalization Partners’: https://www.globalization-partners.com/ OneSource Virtual: https://hubs.ly/Q03YFNR90 Zoho: https://www.zoho.com/press.html Thank you to our ‘wizard behind the curtain’ and show producer Ryan Kielma: https://www.linkedin.com/in/ryan-kielma/

Pete and Julie welcome Dan Thompson, Chief Benefits Officer at Vensure Employer Solutions and longtime advocate for direct primary care (DPC), for a candid conversation on why the way Americans access and pay for healthcare is overdue for reinvention. Dan traces how fee-for-service medicine, rising deductibles, fragmented benefit design, and misaligned incentives across insurers, pharmacy benefit managers, hospitals, and brokers have made primary care harder to access, all while employers and employees spend more each year.  Dan explains how DPC (Direct Primary Care) restores the doctor-patient relationship through a membership-based model designed around greater access, more personalized care, predictable costs, and fewer insurance barriers. The group explores where DPC fits within an employer-sponsored benefits strategy, how it differs from concierge medicine, and why it should complement rather than replace major medical coverage. They also dig into self-funding, care navigation, provider quality, employer incentives, scaling DPC across varied workforces, and the role HR and finance leaders can play in moving from passive benefits purchasing to active healthcare stewardship. Plus, what recent federal policy changes could mean for DPC, HSAs, and FSAs. How employers can begin evaluating options ahead of open enrollment, and why education, thoughtful regulation, and better advisor incentives will be critical to expanding access without recreating the complexity DPC was designed to remove. Connect with Dan:   https://www.linkedin.com/in/danthompsonbenefits/ https://thompsonrisk.com/ https://vensure.com/  Links mentioned in the episode: DPC Frontier: https://www.dpcfrontier.com/ *The annual Payroll Profession Confidence Index (PPCI) survey is open now through September 30, 2026. Payroll professionals and stakeholders interested in participating in the research can complete the survey at: https://www.payrollinfluences.com/ppci-2026.  Connect with the show: LinkedIn:  http://linkedin.com/company/hr-payroll-2-0 X: @HRPayroll2_0  X: @PeteTiliakos  X: @JulieFer_HR BlueSky: @hrpayroll2o.bsky.social YouTube: https://www.youtube.com/@HRPAYROLL2_0  WRKDefined Podcast Network: https://wrkdefined.com/podcast/hr-payroll-20  Thank you to our marquee sponsors for powering the HR & Payroll 2.0 podcast forward!  G-P ‘Globalization Partners’: https://www.globalization-partners.com/ OneSource Virtual: https://hubs.ly/Q03YFNR90 Zoho: https://www.zoho.com/press.html Thank you to our ‘wizard behind the curtain’ and show producer Ryan Kielma: https://www.linkedin.com/in/ryan-kielma/

On this episode, Pete and Julie sit down with Dr. Michael Bianco, founder of Bianco Primary Care, to explore one of the fastest-growing trends in employer healthcare: Direct Primary Care. As healthcare costs continue to climb and employees struggle to access timely, personalized care, a new model is emerging that promises longer appointments, stronger physician relationships, and a more proactive approach to wellness. Pete shares his own experience as a patient while Dr. Bianco explains how Direct Primary Care differs from traditional insurance-based medicine and why more physicians and patients are embracing the model. Together, they examine the pressures facing today’s healthcare system, the rise of membership-based care, and what employers should consider as they evaluate new strategies to improve access, engagement, and employee outcomes. The conversation also tackles some of the toughest questions surrounding Direct Primary Care, including affordability, scalability, misconceptions about concierge medicine, and whether this approach could become a more effective front door into the healthcare system. Connect with Dr. Bianco & his practice Bianco Primary Care : https://biancoprimarycare.com/  https://biancoprimarycare.com/michael-bianco-biohttps://www.linkedin.com/in/michael-bianco-do-54133346/ Find a DPC: https://mapper.dpcfrontier.com/ *The annual Payroll Profession Confidence Index (PPCI) survey is open now through September 30, 2026. Payroll professionals and stakeholders interested in participating in the research can complete the survey at: https://www.payrollinfluences.com/ppci-2026.  Connect with the show: LinkedIn:  http://linkedin.com/company/hr-payroll-2-0 X: @HRPayroll2_0  X: @PeteTiliakos  X: @JulieFer_HR BlueSky: @hrpayroll2o.bsky.social YouTube: https://www.youtube.com/@HRPAYROLL2_0  WRKDefined Podcast Network: https://wrkdefined.com/podcast/hr-payroll-20  Thank you to our marquee sponsors for powering the HR & Payroll 2.0 podcast forward!  G-P ‘Globalization Partners’: https://www.globalization-partners.com/ OneSource Virtual: https://hubs.ly/Q03YFNR90 Zoho: https://www.zoho.com/press.html Thank you to our ‘wizard behind the curtain’ and show producer Ryan Kielma: https://www.linkedin.com/in/ryan-kielma/

On this episode of HR & Payroll 2.0, Pete and Julie welcome Tom Sterling, VP of Enterprise People Solutions Operations at Cox Automotive, for a wide-ranging conversation on workforce transformation, AI, and the future of HR operations.  Tom shares lessons learned from leading a multi-year workforce management and scheduling transformation impacting nearly 18,000 frontline employees, unpacking the realities of governance, stakeholder alignment, data strategy, and why successful change initiatives depend as much on culture and partnerships as they do technology. The discussion turns to artificial intelligence (AI) and Tom’s belief that the greatest opportunities lie not in AI alone, but in the combination of artificial intelligence and human intelligence. Together, the trio explores why HR must move from the sidelines to the center of enterprise AI strategy, how organizations should rethink operating models, and why speed without control can create as many problems as it solves. Connect with Tom:  LinkedIn: https://www.linkedin.com/in/tomlsterling/ SSON blogs by Tom:  https://www.ssonetwork.com/intelligent-automation/articles/ai-hi-equation-shared-services *The annual Payroll Profession Confidence Index (PPCI) survey is open now through September 30, 2026. Payroll professionals and stakeholders interested in participating in the research can complete the survey at: https://www.payrollinfluences.com/ppci-2026.  Connect with the show: LinkedIn:  http://linkedin.com/company/hr-payroll-2-0 X: @HRPayroll2_0  X: @PeteTiliakos  X: @JulieFer_HR BlueSky: @hrpayroll2o.bsky.social YouTube: https://www.youtube.com/@HRPAYROLL2_0  WRKDefined Podcast Network: https://wrkdefined.com/podcast/hr-payroll-20  Thank you to our marquee sponsors for powering the HR & Payroll 2.0 podcast forward!  G-P ‘Globalization Partners’: https://www.globalization-partners.com/ OneSource Virtual: https://hubs.ly/Q03YFNR90 Zoho: https://www.zoho.com/press.html Thank you to our ‘wizard behind the curtain’ and show producer Ryan Kielma: https://www.linkedin.com/in/ryan-kielma/