Build Your Salon with Phil Jackson

Most salon team meetings are a waste of time. They're either non-existent or just you moaning at your team for 45 minutes while everyone stares at their phones.Neither builds a better salon. Here's how to get them right.The three camps:No meetings at all (no cohesion, everyone in silos)Occasional roasting sessions (owner's frustrated, nobody wants to come back)Rambling chaos (starts late, runs 90 minutes, nothing gets decided)In this episode:Why I got this horrifically wrong for yearsThe 45-minute structure that worksMonthly minimum (when to increase frequency)What to include: Product training, promotions, winsWhat to exclude: Negativity, roasting, ventingThe agenda trick that prevents sabotageYour January action planTeam meetings build culture and keep everyone aligned. Get them right.Work with me:Salon Spark: https://salon-spark.com£75/month, try for £11:1 Coaching: https://buildyoursalon.comSubscribe:YouTube: Watch on YouTubeApple Podcasts: Listen on AppleWebsite: buildyoursalonpodcast.com

I've been coaching salon business owners for almost a decade. Want to know the problem that keeps coming back? Owners working their asses off and barely paying themselves.If you put yourself on your team's wage structure and couldn't afford to pay yourself, you're not building a business - you've built an expensive hobby that happens to have staff.In this episode:The 3 reasons salon owners don't pay themselves (guilt, fear, confusion)Worker vs Owner: Why you need TWO types of incomeWages for the work + Dividends for the riskReal 2026 numbers: Small salon (£36-54k), Medium (£54-80k), Large (£80-160k+)How to set it up in January and stop subsidizing your businessYou deserve to get paid what you're worth. Let's fix this in 2026.Resources:Get Paid Properly: https://getpaidproperly.comComplete profit & pricing systemWork with me:Salon Spark: https://salon-spark.com£75/month, try for £11:1 Coaching: https://buildyoursalon.comSubscribe:YouTube: Watch on YouTubeApple Podcasts: Listen on AppleWebsite: buildyoursalonpodcast.com

You don't need 100 members to make salon memberships profitable. You might not even need 50.After helping 100+ salons launch membership programs, I can tell you exactly how many members YOU need - and it's probably fewer than you think.In this episode:How to calculate your membership target based on YOUR actual numbersWhy most salons need 30-60 members (not hundreds)Small salon vs. large salon targets - what's realisticThe reverse engineering strategy: start with your overhead gapWhy "more members" isn't always betterStop guessing. Start with the real numbers that will transform your cash flow.Resources:Salon Memberships Made Easy: https://queenofmemberships.comThe complete system for launching profitable membershipsWork with me:Salon Spark (weekly accountability + community): https://salon-spark.com£75/month, cancel anytime, try it for £11:1 Coaching: https://buildyoursalon.comSubscribe:YouTube: Watch on YouTubeWebsite: buildyoursalonpodcast.com

Most salon memberships die in month 3.Not because the concept is flawed. Because of 3 specific mistakes that are completely avoidable.After helping 100+ salons implement memberships, I've seen this pattern play out over and over.In this episode:Why month 3 is the danger zoneThe 3 retention killers (and how to avoid them)The simple system that keeps members past the honeymoon phaseReal numbers from salons who got it rightWork with me:Salon Spark (weekly accountability + community): https://salon-spark.comTry it for one month for just £11:1 Coaching: https://buildyoursalon.comFree guide - 10 brutal truths - YOUR SALON MEMBERSHIP ISDEAD BEFORE IT LAUNCHES: https://www.buildyoursalon.com/memberships-for-salons-page😬 Got a negative review and don't know what to say? Get my free response templates: https://buildyoursalon.com/handling-reviews-pageSubscribe:YouTube: https://youtu.be/C_i5jSMx3xwWebsite: buildyoursalonpodcast.com

Forget the fluff and glitter — this Boxing Day episode is all about turning vision-board fantasies into a plan you can actually stick to. Phil Jackson walks salon owners through his tried-and-true goal-setting process for 2026, showing how to connect your long-term dreams with realistic, value-driven actions. From five-year mapping to quarterly focus and smarter revenue targets, this episode will help you anchor your goals in what truly matters — your values, your team, and your lifestyle. And since it’s Boxing Day, I’m celebrating with some brilliant offers to help you start the year strong — including my Crystal Clear Goal Setting programme and Salon Spark accountability group. 🎁 Head over to buildyoursalon.com to grab your deals before they disappear.Let’s make 2026 the year your salon works for you — not the other way around.

Most business owners jump straight into goal setting in January, only to abandon their plans by February. This episode reveals the crucial, albeit un-glamorous, prep work that will ensure your 2026 salon goals actually stick!In this episode, we cover: Reviewing 2025: A cold, hard look at what made you money, brought joy, felt easy, and what simply didn't work. Your Magic Number: Pinpointing your desired profit for 2026 to inform your turnover targets and lifestyle goals. Feed Your Brain: Stretching your mind with inspiring reads or audiobooks to broaden your perspective and ambition. Values Research: Using a value-setting exercise to ensure your goals align with what truly matters to you, creating a filter for success and happiness.This half-day prep isn't about setting goals yet, but about laying solid foundations so your goals are realistic, ambitious, and aligned with your core values. Block out 2.5-4 hours between Christmas and New Year – your future self will thank you for the clarity!Recommended Reading: Alex Hormozi's 100M Offers Dan Sullivan & Benjamin Hardy's 10x Is Easier Than 2x Any book by Brené Brown Value setting decks (available on Amazon or free online printables)Join us next episode for a quick rundown on the goal-setting process itself!

Want help holding yourself accountable and getting clarity for the year ahead? Join Salon Spark and grab your first month for just £1 – my personal support to help you actually get sh*t done. That December chaos? It’s not just about full columns and frantic clients. In this episode, Phil Jackson uncovers the deeper reason salon owners feel frazzled over the holidays—how your personal values and boundaries get thrown off balance, and what to do about it. Expect a little tough love, a few laughs, and a practical mindset reset to help you glide into the new year calmer, clearer, and more in tune with what really matters.

Join Phil Jackson as he shares expert insights on maximizing salon revenue this December. Discover strategic actions to fill up your appointment book, effectively use gift vouchers, and smart ways to bring forward promotions. Enhance your client experience and keep the cash flow steady even during quieter times. Let's make December more profitable despite the challenges!

What if growing your salon isn’t actually helping your bottom line? In this episode, Phil pulls back the curtain on why more team members, more turnover, and more chaos don’t always equal more profit. Discover how to calculate the real profitability of your team, why small can be smarter, and how to build a lifestyle-first business that truly serves you.

<p style="font-family:Montserrat, sans-serif;"> In this episode, Phil Jackson dishes out some tough love on the true value of salon software. Are you paying for features you don’t even use? Phil explores when salon software is genuinely worth the investment ... and when it’s time to cut it loose and switch to smarter, cheaper tools. Learn how AI, dynamic pricing, and better financial tracking can help you simplify, save money, and keep your business running smoothly without unnecessary subscriptions. </p> <p style="font-family:Montserrat, sans-serif;"> Plus, hear how innovative tools like Booko are helping salons use dynamic pricing to boost profits and fill tricky time slots, all without the old-school bloat of overcomplicated systems. </p>

In this episode, Phil looks ahead to 2026 with some tough love for salon owners still chasing likes instead of clients. Discover why social media isn’t the growth engine it used to be, and where your next wave of new customers will really come from. From recommend-a-friend schemes to rediscovering PR and SEO, this episode is your wake-up call to start marketing smarter, not louder.

In this short and spicy “Money Monday,” Phil Jackson (your unapologetic Queen of Salons) dishes out a little tough love for beauty business owners. After the UK budget left salon owners feeling uncertain, Phil reminds us that moaning online won’t pay the bills. Instead, he shares how to refocus your mindset, communicate confidence to clients, and move forward with smart pricing decisions—without losing your sparkle.

What if balance was never the goal? In this brutally honest episode, I’m tackling the myth of work-life balance for salon owners. You’ll learn why “perfect balance” doesn’t exist, what real boundaries look like, and how to reclaim your energy without burning your business down. From firing nightmare clients to fixing broken business models, we’ll get painfully real about what’s working, what’s not, and how to finally create a salon life that feels like freedom — not fatigue.

December should be your salon’s most profitable month — not the most exhausting one. Yet every year, salon owners work twice as hard and somehow earn less. In this episode, I’m exposing the three Christmas mistakes that quietly drain your December profits — and showing you how to fix them fast.We’re talking about retail displays that don’t sell, bad booking habits that kill your revenue, and the discount disasters that destroy your margins. You’ll get practical, profitable fixes you can implement immediately, even if the festive chaos has already begun.You’ll learn how to: Turn your Christmas retail into pure profit (without being pushy). Schedule smarter so your busiest weeks are also your most lucrative. Replace pointless discounts with offers that protect your margins.It’s not about working harder — it’s about working strategically. Let’s make this December the one where you finally get paid what you deserve.💌 Ready to stop repeating the same festive mistakes? Tune in, grab a notebook, and let’s get your salon sleighing it this Christmas.

Are you secretly giving yourself a pay cut? This week, I’m calling out one of the salon industry’s worst habits — working for free. Your costs have gone up, your rent’s gone up, your products have gone up… and if your prices haven’t, you’re quietly earning less for the same hours. It’s time to fix that.In this episode, I’m walking you through when and how to raise your salon prices without losing clients or feeling guilty. We’ll cover what to say, how to handle pushback, and how to make sure your new prices reflect the quality you deliver every day. No drama, no apologies — just smart business and confident communication.If you’ve been avoiding your price review, consider this your nudge to take action. You deserve to be paid properly for your time, skill, and service. Let’s make sure your next pay rise comes from you, not your clients’ good will.🎧 Episode title: Stop Working for Free: Why It’s Time to Raise Your Salon Prices📅 Published: 11 November 2025🏷️ Tags: salon pricing, raise prices, salon profits, confidence, business strategy

<h2>The Truth About Salon Profits: 5 Smart Money Moves to End 2025 in the Black</h2><p>Most salon owners wait until January to face their finances — and that’s exactly why profits slip away. In this episode, Phil Jackson reveals five powerful money moves you can make before the year ends to protect your profit and start 2026 ready to earn properly.</p><h3>💡 In this episode:</h3><ul> <li>How to identify your true profit — not just your turnover</li> <li>Silent costs that quietly drain your bottom line</li> <li>How to plan your 2026 price increases without losing clients</li> <li>Why reflection beats reaction when it comes to your numbers</li> <li>The simple financial routine that keeps your cash flow strong</li></ul><p>🎧 <strong>Listen and take control of your salon’s finances before the year ends.</strong></p><h3>✨ Next Episode to Explore:</h3><p><em><a href="https://buildyoursalonpodcast.com/post/time-to-step-up-ambition-isnt-a-dirty-word" target="_blank" style="color:#E2238C; text-decoration:none;">Time to Step Up: Ambition Isn’t a Dirty Word</a></em></p><hr style="border:none; border-top:2px solid #E2238C; margin:20px 0;"><p><strong>Hosted by:</strong> Phil Jackson — Salon Business Coach &amp; Founder of Build Your Salon</p><p><strong>Follow the podcast:</strong> <a href="https://buildyoursalonpodcast.com" target="_blank" style="color:#E2238C;">buildyoursalonpodcast.com</a></p>

Money isn’t the only motivator — and chasing it might be what’s burning out your team. In this episode, Phil Jackson tackles one of the toughest salon leadership challenges: keeping your team engaged and loyal when pay rises aren’t an option. Learn how recognition, honest communication, and growth opportunities can do more for morale than an extra 5% commission ever could. What you’ll learn: – The six real reasons people leave your salon (and it’s not about money) – How to build loyalty through appreciation and trust – Ways to make learning and development work on a tight budget – How transparency creates stronger, happier teams – When to let go of toxic or disengaged staff Listen now and learn how to motivate your team the smart way — no pay rise required. Next episode to explore: How to Grow Your Salon Team Successfully More from Phil: queenofmemberships.com/podcast

Every missed appointment costs more than just money — it chips away at your sanity.In this episode, Phil Jackson tackles one of the biggest profit-killers in the salon industry: no-shows and last-minute cancellations. You’ll learn how to set boundaries that make clients respect your time without awkward confrontations or guilt.What you’ll learn:– The 4-layer system to cut no-shows by up to 70%– How to use deposits without losing clients– The right reminder timing (and the words that actually work)– How to enforce policies confidently and fairlyWhether you’re tired of chasing clients who ghost you, or you’re ready to turn chaos into calm, this episode gives you the structure you need for consistency and confidence.Listen now and reclaim your time, your income, and your sanity.Next episode to explore:Salon Retail Excellence with Arif Isikgun — learn how to boost retail sales without sounding salesy.More from Phil:queenofmemberships.com/podcast

Where to Start with Salon Memberships (Without Overwhelming Yourself)You’re working your socks off — long hours, juggling clients, stock orders, and marketing — yet your bank balance still doesn’t show it. Let’s fix that, darling. In this episode, I’ll walk you through how to build simple, sustainable salon memberships that create steady income without turning your business into a spreadsheet nightmare. We’ll talk about why pricing comes first, who your ideal membership clients really are (hint: your 7s and 8s!), and how to make recurring income feel effortless.Ready to build predictable, profitable salon income? Join my Memberships Made Easy programme and start transforming your business today.Listen now and start your journey toward financial calm — because boring income is beautiful.

Pressure is rising in our industry—clients expect more, teams are stretched, and burnout is creeping in. In this episode, I talk with licensed therapist and workshop creator Tina Schrader about how salon professionals can protect their mental health, set healthier boundaries, and build more sustainable client relationships. Tina shares how self-regulation, emotional awareness, and team culture can transform your workday from draining to deeply rewarding. Learn more about Tina Schrader’s workshops and therapy resources at tinapower.com.