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Produced and hosted by three travel industry veterans, Experience This! is a weekly show focused on In-Destination Experiences and how tech and trends are impacting this $280B segment of the world's largest industry (travel and tourism). Part podcast, part YouTube, part LinkedIn, Experience This! is designed for everyone in the sector including small one woman bands up to the largest attractions in the world and the tech, distribution and services companies that make up the industry ecosystem. Featuring Lori Timony, Go City, Christian Watts, Magpie and Bruce Rosard, Arival. Marketing provided by Von Mack Agency
53 Episodes
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In this episode we learn about multi-day tour tech from Murray Decker, founder and CEO, Tour Amigo. Tour Amigo is a leading SaaS platform for the multi-day sector. There are surprisingly few SaaS platforms for multi-day tech, and Murray discusses the challenges and the differences he sees with the Destination Experiences sector. Arival has just launched a new research study on multi-day, the first full study on tech and distribution since our 2021 landmark research project. Arival...
The show with Chris and co-hosts Lori Timony and Christian Watts was one of the most practical shows we've had about AI in a while. Scrunch is going deep with AI search, and Chris provides some great tips and ideas in this show, I highly recommend you take a listen to this quick clip and hear Chris's main points: "The first thing we've outsourced at scale to AI is BROWSING" "The customer journey is changing radically" "We're living in a new era of discovery" "Customers move to simplici...
Get introduced to Jessie Fischer, Founder & CEO, GuestOS. Jessie got an early start in the hospitality business, starting when she was 12 years old, working at her family's motel near Yosemite National Park GuestOS is an AI-driven concierge platform tailored for the hospitality industry, aiming to enhance guest experiences through personalized, 24/7 multilingual support. Founded in 2023 by Jessie, the company leverages AI to automate and enrich guest interactions. Personalized Guest In...
Greg Fisher, Founder and CEO of Tripshock and Wave Rez and author of "Mastering OTA's" joins the team at Experience This! Travel to discuss the need for and rise of niche OTA's, how Google is changing the search and buy landscape and of course, his new book and how it can help you grow your business. Show videos are posted on YouTube, subscribe and Like! Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!) Podcasts available wherever you get your podcasts:...
Show videos are posted on YouTube, subscribe and Like! Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!) Podcasts available wherever you get your podcasts: Spotify, Apple, etc. - Subscribe and rate the shows.
Rap, Going Viral, Mastering Content, Customer Retention, Franchising and more with Justin Buzzi, CEO and Founder of Get Up and Go Kayaking! Show videos are posted on YouTube, subscribe and Like! Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!) Podcasts available wherever you get your podcasts: Spotify, Apple, etc. - Subscribe and rate the shows.
Patricia Yates, CEO of Visit Britain/ Visit England fills us in on her recent trip to China, Visit Britain's upcoming launch of the latest "Film Tourism" campaign "Starring Great Britain" and how DMO's should consider the challenges of regenerative tourism Show videos are posted on YouTube, subscribe and Like! Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!) Podcasts available wherever you get your podcasts: Spotify, Apple, etc. - Subscribe and rate th...
Erika De Santi of We Road, Co-Founder and Chief of People Experiences joins Lori and Bruce to discuss We Road's secret sauce behind the companies highly successful growth strategy. Learn about how they are building communities one trip at a time. Show videos are posted on YouTube, subscribe and Like! Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!) Podcasts available wherever you get your podcasts: Spotify, Apple, etc. - Subscribe and rate the sh...
Join Christian and Bruce as we learn about Mindtrip, one of the hottest AI startups in travel. With a recent raise of $12M bringing their total funding so far to $20M, the group of 12 founders have experience from companies including Google, Apple, LinkedIn, ShopStyle, Roadster, Ariba. They're new to the travel industry and very confident they can duplicate their past successes. We have to admit, what they're working on has great potential and we love their approach of putting the trav...
Dan Christian of Travel Trends Podcast joins Bruce, Christian and Lori to discuss the growth of the Multi Day Tour Market highlighting distribution, tech, funding, raises and more! Show videos are posted on YouTube, subscribe and Like! Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!) Podcasts available wherever you get your podcasts: Spotify, Apple, etc. - Subscribe and rate the shows.
Join Bruce and Lori as they sit down with Pete Comeau from Phocuswright to delve into PCW Barcelona, the future of Travel Tech investments, AI advancements, the Next Gen Traveler, and much more. Show videos are posted on YouTube, subscribe and Like! Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!) Podcasts available wherever you get your podcasts: Spotify, Apple, etc. - Subscribe and rate the shows.
In this episode co-hosts Lori Timony and Bruce Rosard are joined by special guest Aransas Savas, Strategic Lead, Meaningful Motivation and Co-host of The Experience Strategy Podcast, as a leader of the Stone Mantel Team. An an Experience Strategist, Aransas helps companies ranging from Fortune 100 to startups integrate coaching principles into their employee and customer experiences, enabling them to have a greater impact on customers, employees, and companies by providing more value. ...
There's so much happening at Airbnb related to Experiences, some of it well known, and some of it still being discovered by our industry. The big news, of course, is that they are removing 5000 experiences from their platform. And the way they did it, sending emails to experience creators, giving them two weeks notice and just cancelling trips that are already booked taking place after June 30 has really rubbed most of us in the industry in the wrong way. But the fact is, there are a lot of ...
Viator sells more experiences than anyone in the world, by a wide margin. And they want to ensure they stay in the lead by continuing to focus on their top of the funnel and user acquisition strategies. At the same time, they want to rely less on Google. Social commerce is in its infancy, but it's going to come soon and it's going to be huge. Social channels and video and platforms like TikTok, Instagram, YouTube and Pinterest are getting closer to being one click away from a boo...
Experience This! Show #39 is one of our best yet. Today I heard three phrases I haven't heard before: SGE: Google Search Generative Experience (SGE) is a new approach to search results. It's an experimental search experience that uses generative artificial intelligence (AI) to provide users with quick and clear overviews of search topics—without having to click on individual webpages STS: Strategic Text Sequences. OK, what? Harvard researchers introduce Strategic Text Sequences (STS) to inf...
Meet Iris Serbanescu, owner of Wmns Work a Tourism Business Accelerator Program for Women and Non-binary early stage entrepreneurs. Meet Megan Kennedy, founder of Good Trip Adventures and past participant in Wmns Work. Show videos are posted on YouTube, subscribe and Like! Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!) Podcasts available wherever you get your podcasts: Spotify, Apple, etc. - Subscribe and rate the shows.
The plan was to talk about distribution for the in-destination experiences sector. What's new, what hasn't changed. But the conversation started with discussions of trade shows and again, what's new and what hasn't changed. There were definitely some different points of view, surprise, surprise and our featured guest Peter Muttitt held his own with co-hosts Lori Timony, Christian Watts and Bruce Rosard. Show videos are posted on YouTube, subscribe and Like! Comments and discussions on ...
Meredith Rangel of Bookable Tourism joins us to discuss innovation in the Travel Industry. Is the industry lagging behind. Are some sectors ahead of others? Is the market too fragmented to create the right conditions for innovation? Show videos are posted on YouTube, subscribe and Like! Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!) Podcasts available wherever you get your podcasts: Spotify, Apple, etc. - Subscribe and rate the shows.
Joined by Stephen Oddo from Walks (subsidiary of Hornblower Group), we discuss the latest updates with the Hornblower Chapter 11, the shake-up at the top of Rezdy & the Fareharbor connection, and rumors from Tripadvisor / Viator. This is a show not to be missed. Show videos are posted on YouTube, subscribe and Like! Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!) Podcasts available wherever you get your podcasts: Spotify, Apple, etc. - Subscribe a...
Who knows more than Gen AI for Experiences than our co-host Christian Watts? We say "nobody"! This show covers Christian's Year One overview and his prediction of what the top 6 topics for Gen AI will be for experiences as we enter "Year 2" of Gen AI. Here's a source for writing prompts that we mentioned on the show: beta.openai.com Show videos are posted on YouTube, subscribe and Like! Comments and discussions on the Experience This! LinkedIn Page (Follow us and Discuss!) Podcasts ...
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