The All Access From Dent Repair Now

Episode #63 – Sales Talk, Tips, & Advice Sales is one of the most overlooked—and most important—skills in the paintless dent repair industry. In this episode, Gene Fetty breaks down the mindset, strategies, and real-world experiences that have shaped his approach to selling PDR services. Most technicians enter the industry focused on tools and repairs, but quickly realize that without sales, there is no business. This episode dives into how to bridge that gap and become more confident, effective, and ethical in your sales process. 🧠 Key Topics Covered Sales is the Lifeblood of Your Business No matter your role—retail, wholesale, or hail—you are always selling. Without a sold job, there is no repair. The Moral Obligation to Sell Inspired by Zig Ziglar, Gene explains why believing in your service creates a responsibility to sell it properly—for your benefit, your customer’s benefit, and the industry as a whole. The Larry Story A powerful real-world example of what happens when a job is underpriced: The technician quits early The customer loses confidence The industry reputation takes a hit Know, Like, Trust Framework Before any sale happens, customers must: Know you Like you Trust you Gene explains how to build all three quickly through communication, body language, and connection. Education-Based Selling Customers don’t understand the complexity of PDR—until you show them. By walking them through the process, you remove resistance and justify pricing naturally. Pricing the Right Way Using tools like Mobile Tech RX and structured pricing: Removes guesswork Builds credibility Creates transparency Closing Techniques That Work Assumptive Close – Give options, not yes/no Confidence Close – Position yourself as the best choice Protractor Close – Adjust the repair, not just the price 🔗 Resources Mentioned Advanced Glue Pull Class:https://www.dentrepairnow.com/advanced-glue-pull  Larry Story Example Video:https://youtu.be/8ZJsJGsO4Kk?si=cu8cVF6FRjEizzFr  🎯 Final Takeaway Selling isn’t about being pushy—it’s about guiding customers to the right decision with confidence, clarity, and integrity.

Episode 63 – Goal Check-In & Customer Service This episode is a mix of reflection, reality, and philosophy. Gene checks in at the end of Q1 2026 and challenges listeners to revisit their goals—not just set them and forget them. With unexpected changes in the business (including losing a technician), priorities shift and require realignment. The episode then transitions into a real-world customer service experience that went wrong—and what it reveals about how businesses should handle problems. ⏱️ Key Topics 🧭 Q1 Goal Check-In 25% of the year is already gone Why goals should be flexible Adapting to unexpected changes in business Transitioning back into a full-time technician role Continuing to build education revenue alongside repair work 🔄 Adjusting the Plan Hiring strategy: bringing in younger, hungry techs Rebuilding an apprenticeship model Replacing repair income with education income over time 📞 Customer Service Breakdown (AT&T Experience) Failed activation and lack of solutions Poor communication and upselling at the wrong time Frustration caused by lack of ownership Key takeaway: Customer service matters most when things go wrong—not when they go right 🛠️ Dent Repair Now Customer Service Philosophy Core Principles: Lead with kindness and empathy Diffuse tension instead of escalating it Solve problems quickly 💡 The “Make It Right” Approach Refunds when customers aren’t satisfied Fix mistakes without hesitation Play the long game over short-term profit “If you’re not happy, I don’t want your money.” 💰 The $200 Rule If a problem can be solved for under $200—just fix it Don’t escalate small issues into big ones 👥 Training Your Team Employees must know what they’re allowed to do Empower them to solve problems on the spot Avoid arguments over small issues 🚗 Customer Experience Details Clean shop and waiting area Protecting vehicles during repairs Washing and detailing cars before delivery Creating a “wow” factor on pickup 📣 Community & Shoutouts Thad (Dent Proof) for sending stickers and support Encouragement to follow and engage with other techs 📅 What’s Next Q2 check-in coming at the end of June Advanced Glue Pull Training at Anson (May 1st)

All Access Podcast — Live from DB Expo Italy 🇮🇹 Recorded live at the DB Expo in Italy, this episode brings together top PDR technicians, trainers, and tool innovators from around the world. From masterclass insights to real conversations on the show floor, this is a behind-the-scenes look at what’s happening at the highest level of paintless dent repair right now. 🌍 What You’ll Hear Inside the DB Expo & international masterclass What separates elite technicians from the rest Why patience and process matter more than speed The power of networking and attending events New tools, systems, and innovations in PDR Real advice from experienced techs across the globe 🔥 Key Takeaways Patience Wins The best technicians aren’t rushing repairs. They’re making small, controlled, intentional moves. Preparation is Everything High-level repairs start before the first move: Setup Tool selection Repair strategy Different Styles — Same Standard Old school vs new school… same result: 👉 clean, controlled, high-level repairs Get in the Room Events like this accelerate growth: Learn faster Build relationships See what’s actually possible Give What You Know Multiple guests said it: 👉 share knowledge 👉 help others grow 👉 give back to the industry 🎤 Featured Guests & Links Zan Vidic YouTube: https://www.youtube.com/@vidicz Wayne – Just PDR Instagram: https://www.instagram.com/just_pdr_ Jonathan – JVF Tools Website: https://www.jvftools.com Bart – KECO Europe Website: https://www.kecotabs.be Diego – KECO Swiss Website: https://www.gluepulling.ch Instagram: https://www.instagram.com/keco_swiss Keith Cosentino – PDR College / Black Plague Instagram: https://www.instagram.com/bullseyedent Website: https://www.pdrcollege.com Website: https://www.blackplaguepdr.com Matt Boyette – The Dent Slayer Website: https://www.dentslayer.com Instagram: https://www.instagram.com/thedentslayer YouTube: https://www.youtube.com/@thedentslayerpodcast Martin Sadler YouTube: https://www.youtube.com/@dentremover01 Robbert – Freestyle Services (Netherlands) Facebook: Search “Freestyle Services Netherlands” 🚀 Final Thought You’re never done learning. The best technicians in the world are still: refining testing showing up If you want to level up — get around people who are better than you.

In this episode of the All Access Podcast, Gene shares a simple but powerful idea that has shaped his entire approach to business: expect success and show up ready for it. After nearly three straight weeks of work between Level Up training, large repairs, and studio remodeling, the shop schedule suddenly looked light. It would have been easy to assume the week was going to be slow. Instead, Gene approached the week with a different mindset. Show up.Expect success.Make it happen. That mentality resulted in over $1,100 in additional work captured during the week, simply because the shop was open, ready, and prepared when opportunity appeared. Gene compares this mindset to early route days in the PDR business — when showing up at a dealership, even in bad weather, often meant discovering repairs that would never have happened if he had stayed home. The lesson is simple: You cannot capture opportunity if you aren’t present. Key Takeaways 1. Success Starts With Showing Up Many technicians sabotage themselves before the day even begins by assuming the day will be slow. Expecting failure often becomes a self-fulfilling prophecy. 2. Action Creates Opportunity Opportunities rarely arrive perfectly scheduled.They appear when you're already in motion. 3. The “Pizza Shop Problem” Gene shares a story about a pizza shop that kept reducing its hours because business seemed slow. Each time the hours were shortened, customers stopped ordering later — reinforcing the belief that the shop needed to close earlier. Eventually, the business collapsed because it stopped being available when customers needed it. 4. Advice for Hail Chasers If you're trying to land hail work: Pack the truck.Go where the storm hit.Shake hands.Meet people. Success goes to the technicians who show up ready to work. What’s Coming Next Gene is preparing to travel to Milan for the DB Expo, where he will: Help launch a new KECO prototype tool Connect with European tool manufacturers Record interviews with technicians and industry leaders Capture behind-the-scenes content from the event Upcoming episodes will include conversations from the show floor. New Beginner Podcast Series Gene also announces a new 10-episode podcast series for beginners entering the PDR industry. The series will focus on: Learning philosophy Tool selection Training strategy What it really takes to enter the business Episodes will release one at a time and be designed to be bingeable like a Netflix series.

Episode 60 – Shop Talk Sunday The Obsession Behind High-Level Dent Repair One week after the Level Up training, Gene shares feedback from students already applying techniques they learned in class. But the big story of this episode is a brutal BMW liftgate repair that turned into one of the most difficult panels Gene has ever attempted. The damage occurred when a liftgate was backed into a garage door. Body shops quoted replacement between $3,500–$4,500, making repair financially questionable for the vehicle owner. Instead, the car became a live demonstration vehicle for the Level Up class. Things didn’t go according to plan. What should have been a quick rough-out turned into a multi-hour battle with: Locked metal Heavy German steel Extreme tension setups Hydraulic pushing Multiple pull strategies Eventually, through collaboration with several advanced technicians in the class, the panel started to unlock. But the real takeaway wasn’t the repair itself. It was the obsession that drives PDR technicians to keep chasing perfection long after the job is technically done. Gene reflects on: Why dent repair attracts obsessive personalities The psychological drive to “beat the panel” The balance between perfection and practicality What we can learn from extreme repairs The episode also includes tool talk featuring some new gear Gene has been testing in the shop. Tools Mentioned Dent Proof Epay PaddleIzzy Does PDR Custom HammerA1 “Zamer” TapperDent Craft Double Bend ToolKECO K-PowerKECO Tab StrapsAnson Phenolic TipsVIP Machined BlocksPeak Knockdown Tips Coming Soon Gene and Melissa will soon be traveling to Italy for the DB Expo, with plans to record podcast content and vlog the experience.

  Level Up Training Recap Gene and Žan sit down after Level Up training to talk about what made this year’s class such a success. The training sold out quickly and brought together technicians with experience levels ranging from just a few years to more than two decades. One of the biggest highlights was the strong camaraderie among the students. Technicians stayed late working repairs, shared techniques, and built relationships that will continue long after the class ended. Structured Skill Progression The class followed a deliberate progression: Glue pulling fundamentals Sharp dent repair Deep sharp dents Sharp crease repairs Advanced smash damage Students consistently reported learning new techniques every day and gaining new insights into repairs they previously struggled with. The BMW Smash Repair One of the most memorable moments of the class was working on a severely damaged BMW hatch. Originally expected to be a demonstration repair, it became one of the most complex repairs Gene has ever attempted. The repair required: Advanced tension setups Team collaboration Structural metal analysis Controlled unfolding The repair demonstrated how advanced damage often requires teamwork and problem-solving beyond standard techniques. Learning Through Different Styles One unique feature of Level Up is having two instructors with different repair styles. Žan’s approach: Fast production mindset Aggressive pushing Cherry cap techniques Slide hammer glue pulling Gene’s approach: Retail-level precision Controlled pushing Mini-lifter glue pulling Paint-safe techniques Students benefit from seeing both approaches and developing their own repair style. The Importance of Finishing Dents One of the biggest lessons emphasized during training was the importance of finishing dents to a higher level. Wholesale technicians often move quickly through repairs, but true skill growth comes from pushing repairs to the highest possible quality. Technicians who consistently push themselves toward perfection continue improving long-term. Team-Based Repair Inspiration The conversation highlighted the team-based repair model used by Jay Ma and Superior PDR in Taiwan. Instead of one technician completing a repair alone, multiple technicians rotate through large repairs to maximize efficiency and results. Follow Jay Ma here: Instagram: @superiorpdrtaiwan This approach proved valuable during the BMW repair where multiple technicians worked together to move locked-up metal. Online Training Resources Žan also introduced his new Hail Damage Pro course — a nine-hour training focused on improving hail repair efficiency and quality. The discussion emphasized that online training can be a powerful supplement to in-person instruction. Future Level Up Classes Another Level Up training is planned for next year with the same three-day format and limited class size. Join the interest list: https://www.dentrepairnow.com/level-up 

Are You Hail Ready? Preparing Your PDR Business for Storm Season Overview Hail season can change a PDR business overnight. One storm can take you from normal workload to full capacity instantly — and if you're not prepared, you'll lose money and create unnecessary stress. In this episode, Gene Fetty breaks down how local PDR technicians and shop owners should prepare before the first hailstorm hits. From dealership conversations to shop processes and estimating strategies, this episode is a practical guide to storm readiness.  Key Topics Preparing Before the Storm Talk to dealerships about hail readiness Review their insurance coverage Position yourself as the hail expert Build trust before competitors arrive  Body Shop Planning Discuss: Workflow expectations Repair vs replacement philosophy Where repairs will be performed Scheduling strategies Preparation prevents chaos when claims start rolling in. Equipment Readiness Make sure you have: Glue tabs stocked Cold glue ready Hail lights functioning Hood stands and tools inspected Batteries charged Hail season is not the time to realize something is missing.  Estimating Strategy Avoid writing estimates outside with line boards. Proper estimates prevent: Lost revenue Supplements Delays Consider estimating services like DentOps or Claim Connection. Lead Tracking You need a system for: Incoming calls Estimates Follow-ups Closed jobs Consider using a CRM before hail season begins.  Shop Systems Important systems include: Vehicle storage Key tracking Paperwork organization Parts management Workflow tracking boards Storm success depends on organization.  Hail Expo Replay Course Watch the full Hail Expo training: https://www.dentrepairnow.com/offers/xNd2Gmsy Includes presentations on: Hail marketing Claims handling Estimating strategies Storm logistics Running profitable storms  Level Up Training Join the waiting list for the next class: https://www.dentrepairnow.com/level-up Mentioned in This Episode PDR College Podcast Dent Slayer Podcast

Episode 57 – PDR Shop Talk: The Real Rollercoaster of Shop Ownership In this episode, Gene pulls back the curtain on what shop ownership actually looks like. From sliding tool carts down icy Pittsburgh driveways… to Google disasters… to hail storms saving the year… to payroll mistakes… to finally landing the right location — this is a no-fluff breakdown of the evolution of Dent Repair Now. If you’ve ever thought about opening a shop — or you’re in one and feeling the pressure — this one’s for you. 🔥 What We Cover Why Gene finally decided he needed a shop The brutal first year after losing Google traction Why Google Ads “help” can wreck your season The reality of county relocation chaos Hail storms that saved the business (and nearly broke it) Staffing struggles during peak season Over-hiring and payroll lessons learned Why location truly matters Mobile freedom vs. drywall prison Retail vs wholesale strategy Why premium demographics change everything The emotional reality of building something from scratch 📍 Key Takeaway Shop ownership is not “open the doors and they will come.” It’s: Risk Cash flow management Staffing decisions Marketing discipline Weather volatility Emotional resilience But it’s also: Control Growth Bigger repairs Education opportunities Building something lasting 🎓 Level Up – March 5, 6, 7 We sold out the first class in 4 days. We’re trying to run a second class with Žan Vidic the following week. Only 5 students needed to make it happen. 👉 Save your seat here: https://www.dentrepairnow.com/level-up $100 deposit. Fully refundable if the class doesn’t run. If you’ve been thinking about it… this is your shot.

Episode 56 — Gene Fetty with Chase Dolan Where we start Chase’s background: 27 years in autobody, mainly painting First exposure to glue pull at his shop (Keco kit sitting unused) The “whoa” moment when a dent actually moved Training journey 8 months trying to learn mostly online Real World PDR with Jim Mitchell (one week in person) Dent Wizard/Chris/Dave O weekend training Why in-person coaching fast-tracked everything What actually made him better Daily metal time Learning to slow down Cross-checking with light Knowing when to knock down vs. push Finishing vs. “good enough” Big lessons from Level Up Better starts = better finishes Lateral tension concepts Handling stretch metal When to commit to a tough dent instead of quitting Why patience is a superpower in PDR Real-world win The nasty bedside repair he almost gave up on How shrink and glue changed the outcome Why the customer was thrilled not to paint Why he signed up again for Level Up 2026 Small room. Big instructors. Real dents. Training with Gene + Žan = priceless reps Wants to get better at blending and tough rails Advice to newer techs Stop trying to “figure it out alone” Invest in in-person training Practice hard dents, not easy ones Don’t quit when it gets uncomfortable Where to find Chase dolandentrepair.com Facebook: Dolan Dent Repair Level Up 2026 First class sold out fast Second class tentative (March 5–7) if 5 deposits come in 👉 https://dentrepairnow.com/level-up

🔥 LIVE from Radio Row at MTE! 🎙️ Straight from Radio Row at MTE, we sat down with 6 guests for an unfiltered conversation on PDR, growth, and the realities of the trade. Recorded live from the floor of MTE, this podcast brings candid insight, real stories, and actionable takeaways you won’t hear anywhere else. Whether you’re a seasoned technician or pushing past your current limits, this episode delivers no-nonsense value from real people doing real work. 🎧 LISTEN & LEARN: 🔗 Level Up Training with Zan Vidic & Gene Fetty: https://www.dentrepairnow.com/level-up This is where experienced techs go to sharpen their skills, refine how they think through damage, and get hands-on guidance that actually moves the needle — limited seats available. 💬 FOLLOW & CONNECT Subscribe for more PDR tips, stories, and training updates! Leave a comment — tell us what part hit hardest or what you want next. 📩 Want to be on the show? Reach out! 🔥 Thanks for watching — and remember: Skill doesn’t come from watching — it comes from doing.

  Episode 54: MTE Pregame, Level Up Training, and Education Day Picks In this episode of The All Access Podcast, Gene Fetty checks in after Snowmageddon 2026 and lays out what’s coming next — from the upcoming Level Up Advanced Training in Pittsburgh to a full breakdown of Mobile Tech Expo (MTE) Education Day. Gene dives into: Why this year’s Level Up Training (Feb 26–28, Pittsburgh) may sell out before it ever goes public What makes Level Up different: real hands-on reps, advanced damage, and real-world application Deep rails, sharp dents, cold glue evolution, creases, body line tension, shrinking, smash repair, and metal flow How Gene and Jean approach the same damage differently — and why that matters for your growth The business side: estimating, selling, marketing, and content creation woven into the class Gene also previews everything he’s involved in at MTE, including: Live podcast recording from Radio Row Beginner Day Glue Pull Training KECO Education Day presentation on unlocking and keeping metal unlocked Shop Owners Roundtable discussion His must-see picks from Education Day, including business, hail, AI estimating, total loss strategies, and production efficiency If you’re attending MTE, thinking about advanced training, or just want a behind-the-scenes look at what really moves the needle in PDR and business — this episode is loaded. 👉 Interested in Level Up Training?DM Gene or Jean to get early access before it’s released publicly.

In this episode of The All Access Podcast from Dent Repair Now, Gene gets real about discipline, consistency, and showing up even when motivation is nowhere to be found. With MTE right around the corner, he also dives into a deep tool breakdown featuring brand-new releases, updates, and problem-solvers every serious PDR tech should know about. Gene shares behind-the-scenes thoughts on sticking to weekly podcast commitments, why discipline always beats motivation, and how small daily actions compound into real progress — in business, content creation, and repair work. The second half of the episode shifts into full tool-nerd mode, covering new and updated tools from some of the most respected names in the industry, plus a few surprises you’ll want to see in person at MTE. What’s Covered in This Episode: Why motivation fades — and discipline is what actually moves the needle Keeping promises to yourself (even when you don’t feel like it) Encouragement for techs putting themselves on camera for the first time MTE updates and how to get involved with the podcast live from the show New tool highlights and first-hand impressions What’s worth checking out (and testing) on the MTE show floor Tools & Brands Mentioned: Anson PDR https://ansonpdr.com Black Plague PDR https://blackplaguepdr.com Sundial Tool https://sundialtool.com Events & Announcements: MTE 2025 – Live podcast recording, tool demos, and in-person conversations Glue Pull 101 @ MTE – Beginner-friendly, results-driven glue pulling Shop Owners Roundtable – Real conversations with real operators Level Up Training – Limited-seat advanced training (details coming soon)

Episode Summary You can be incredible at what you do — and still be invisible. In this episode, Gene dives into a problem he’s been talking about for nearly a decade: technicians creating amazing repair content without ever putting themselves on camera. The result? Beautiful work… and zero connection. Gene explains why video isn’t about becoming an influencer — it’s about trust. Customers don’t just buy repairs; they buy people. And video is the fastest way to build that connection before a customer ever calls or walks through the door. Along the way, Gene shares real stories from his own business that prove how powerful video can be, even when it’s imperfect. The episode wraps with industry updates, support for a longtime PDR leader, and news from around the PDR world. Key Topics Covered Why silent repair videos are holding techs back The Know–Like–Trust factor and how video accelerates it Simple ways to get on camera (even if you hate it) Using voiceovers and time-lapse as stepping stones Why personality matters more than polish Real customer stories where video pre-sold the job Sharing wisdom beyond dents and repairs A direct challenge to get uncomfortable — and visible Practical Takeaways You don’t need to be a content creator — you need to be seen Your phone is already a professional video tool Voiceover is better than silence Wide shots make getting on camera easier Customers trust familiarity more than perfection Industry Updates & Mentions Mobile Tech Expo (MTE 2026) Gene will be attending MTE with multiple appearances, including Beginner Day focused on Glue Pull Repair, Education Day with KECO, the Shop Owners Roundtable, and a live podcast recording from the show floor. Paul Kordon A foundational figure in the PDR industry and the “PK” behind modern pricing systems, Paul was recently diagnosed with lymphoma. Gene encourages the industry to support Paul however possible — financially, emotionally, or through prayer and positive energy. PDR Universe Podcast A brand-new podcast hosted by Žan Vidic and Zeeshan, bringing global PDR perspectives, competition-level insight, and technician conversations to the community. Call to Action This week: Make one video Put your face or voice in it Tag @DentRepairNow Post it No excuses.

Episode Overview In this first episode of 2026, Gene breaks down a simple but powerful system for goal-setting and productivity that actually works in the real world. Instead of New Year’s resolutions that fade by February, this episode focuses on daily execution, accountability, and winning the day—one decision at a time. Gene shares personal lessons, productivity frameworks he’s returning to this year, and a practical way to turn massive goals into daily wins using the Power List concept popularized by Andy Frisella. Key Topics Covered Why most New Year’s resolutions fail Overestimating the year vs. underestimating the day Quarterly goal check-ins and adjusting the target The Power List: 3–5 daily actions to win the day Turning daily wins into weekly, monthly, and yearly success Focus Finder sessions and deep work Productivity habits for business and life Recommended Listen The episode that inspired this mindset shift: 🎧 “Win the Day” – Real AF with Andy Frisella (Apple Podcasts)👉 https://podcasts.apple.com/us/podcast/real-af-with-andy-frisella/id1012570406?i=1000377906163  Upcoming Mentions & Events Ginger Bros Dent Show – Shop Owners Roundtable MTE 2026: Beginner’s Day: Glue Pull Repair 101 Keco Talk: Unlocking & Staying Unlocked Level Up Training – February 26–28, Pittsburgh Connect with Dent Repair Now 🌐 https://dentrepairnow.com 📲 Instagram / Facebook / YouTube: @dentrepairnow

  Episode 50 is a milestone — and it’s also my longest, most tool-packed episode to date. In this episode of The All Access Podcast, I break down the must-have PDR tools for 2026, along with new tools to watch heading into Mobile Tech Expo (MTE) 2026. This isn’t theory, hype, or “tool influencer” talk — these are real tools I use every day in the shop, on hail cars, door dings, and large collision repairs. Some of these tools are brand new.Some have been around forever.All of them earn their place in my cart. This episode is designed to help you: Build a smarter, more efficient tool setup Stop over-switching tools mid-repair Understand why certain tools matter — not just what they are Prepare for what’s coming at MTE 2026 What We Cover in This Episode 🔧 Must-Have Shop Tools (Old School & New) Wedges, blocks, and leverage tools that never leave my cart Why simple tools still matter more than flashy ones How proper leverage saves time, fatigue, and paint 🔨 Hammers & Paddles I Trust My go-to blending hammer Finishing paddles vs. power paddles (and when to use each) Why handle design and material matter more than most techs realize 🎯 Tips, Precision Tools & Tight-Access Solutions Small-diameter rods and tight-access tools Phenolic and specialty tips for clean, aggressive pushes Why buying all the tips actually saves money long-term 🧲 Knockdowns That Changed How I Work Shock-absorbing knockdowns vs. traditional styles Tip materials, weight, and control Why I stopped switching knockdowns mid-repair 🔥 Glue Guns (Hot & Collision-Grade) My everyday cordless glue gun setup High-output collision glue guns for large pulls When multiple guns beat one “do-everything” gun ❄️ Cold Glue Systems & Slide Hammers Why I was wrong about cold glue (and what changed my mind) My finishing-stage cold glue setup Slide hammers I rely on — and why I own more than one 🔗 Lateral Tension & Large Damage Movement My preferred tension tools for unlocking repairs Why lateral tension changes everything on collision damage Tools that move metal without creating new problems 🌨️ Hail-Specific Tools That Are Non-Negotiable Carbon fiber rods and extensions Long-reach knockdown setups Tools that save your body during large hail jobs 🎓 MTE 2026 Education Day I also talk about my upcoming Education Day session at Mobile Tech Expo 2026, where I’ll be teaching: Lateral tension strategies How to unlock repairs and stay unlocked Tool setups that expand what’s possible in PDR Tool Companies Mentioned in This Episode (Listed for reference — this episode is not sponsored) Anson PDR Dent Craft Tools KECO Tabs VIP PDR Tools Dent Slayer / A-1 Tool Finesse PDR Tools Black Plague PDR Dent Vision Tools Glexo Perfect Pull Dent Repair JVF Tools Fast PDR Tools CamAuto Carbon Tech PDR Willy Quick Dent Gents Stuckey Tools Final Thoughts Episode 50 isn’t about buying more tools — it’s about buying better, using fewer tools more intentionally, and working smarter instead of harder. If you’re heading into 2026 feeling overwhelmed by tool options, this episode will help you: Simplify your setup Speed up your repairs Protect your body And get better results with less effort 🎧 Listen to the full episode📺 Watch on YouTube📍 Join me at MTE 2026 – Education Day

  In this episode of The All Access Podcast from Dent Repair Now, Gene dives deep into one of the most misunderstood topics in modern PDR marketing: social media. While platforms like Instagram, TikTok, and Facebook are more popular than ever, Gene explains why relying on them as your primary business strategy is a dangerous long-term mistake—especially for local, retail-focused PDR businesses. Using real-world examples, personal experience, and years of marketing experimentation, Gene breaks down why your website is the asset you actually own, how SEO compounds over time, and how social media should be used as a distribution tool, not the foundation of your business. Topics Covered Why social media is “rented land” The risk of losing years of content overnight Website-first vs social-first strategies Local SEO vs vanity metrics Why content should age like wine, not milk How YouTube fits into a smart PDR marketing plan Real examples of long-tail SEO paying dividends for years Using social media to support—not replace—your website A practical challenge for local PDR business owners Listener ChallengeIf you don’t have a website — start one.If you do have a website — publish one piece of content this month that answers a real customer question. Shout-OutHuge thanks to Cass from CTBodyTech for the thoughtful card and stickers — and for being a great example of implementing training and taking action. Coming Up NextEpisode 50: 2026 Must-Have PDR ToolsGene breaks down the tools that actually make you money — not hype tools, not drawer-fillers.

Episode Highlights: - Why there is no universal “best” training - The importance of learning style vs teaching style - One-on-one training: fastest results, highest cost - Small group training: best balance of value and access - Why seminars are great for mindset and micro-wins - The NASCAR analogy: chasing 1% improvements - Why online training does work (when done right) - The real problem: techs refusing to commit to anything - Why metal time matters more than format - Upcoming MTE appearances and topics - Possible Level Up class (Feb 2026 – Pittsburgh) Mentioned Events & Topics: - MTE Beginner Day & Education Day - Glue Pull 101 - Unlocking & Staying Unlocked (KECO) - Shop Owner Round Table (MC’d with Matt Moore)

In this episode, Gene sits down at a Pittsburgh cigar bar with long-time friend and industry road dog Jack Bucknell. They dive into what truly changes a PDR technician’s career: relationships, networking, getting off your island, and plugging into the community. Together they unpack: Why so many techs feel isolated How going to events like MTE and PDR College Advanced Skills Seminar changed their lives How real relationships lead to real opportunities (hail work, retail growth, worldwide travel, and lifelong friendships) Upcoming highlights for MTE 2026, including new talks, new tools, and what Gene & Jack will be involved in The newest tools shaking up the PDR world, including: Reaper Revolver Hood Stand Keco’s Dent Slayer Panel Stand Anson Mini Hub Carbon Tech Light Stand Shock Blocker Flip Light /  Elimadent Mini Light Gene’s favorite new tool of the year Jack’s top three tools of the year The power of massive action, showing up, and saying yes Announcements for: Level Up Training (“If we get enough people, we’re doing it.”) AAI → Dent Repair Now migration for all students If you've ever felt like you're “on an island” in the PDR world — this episode is the antidote. Key Takeaways You’re only on an island if you choose to be.Getting off your island starts with showing up: MTE, meetups, open houses, toy drives, anything. Relationships create opportunities you can’t plan for.Jobs, travel, collaborations, tool development, training, masterminds — all of it happens because you meet people. PDR College was a turning point for many techs.Listening → going to events → taking massive action = career transformation. Efficiency tools = more cars = more income.The Revolver stand, Carbon Tech light stands, and tension tools are changing how fast techs work. MTE 2026 is going to be huge.Gene is speaking, co-hosting the Shop Owners Roundtable, and participating in Radio Row along with Jack. Level Up Training may return.Message Gene or Zan if interested. The AAI migration to DRN Institute is complete.Students retain full access and can log in at dentrepairnow.com/institute. Tools Mentioned (Add your affiliate or shop links here if you want a monetized version) Reaper Revolver Hood Stand Keco Dense Layer Stand Keco K-Power + Tab Straps Anson Mini Hub Carbon Tech Light Stand Elim A Dent Flip Light / Limited Mini Light Shock Blocker Industrial Glue Gun (Jonathan’s) Calls to Action Watch the video version on YouTube → @DentRepairNow Log into all AAI courses at → dentrepairnow.com/institute Message Gene or Zan if interested in Level Up Training (February) Follow Gene on all platforms → @DentRepairNow

Episode 46 — Tool Talk, Cyber Monday Steals & What’s New Inside DRN In this solo episode, Gene dives into one of the most tool-heavy years he's ever had — and with Cyber Monday upon us, he walks through the best deals, the tools he picked up, and why they made the cut. From Keco tension systems to Stuckey fade lights, Dent Reaper’s Kratos tips, Dent Vision paddles, and Anson’s newest compact-door tools, Gene breaks down real-world use cases from a working PDR shop. He also shares listener feedback from the Dent Slayer podcast appearance, reflects on a massive “Dent for Kids” turnout, and previews upcoming training sessions at MTE 2025 — including the return of the Keco shirt, new classes, and co-hosting the Shop Owner’s Roundtable. What We Cover: Listener reactions to last week’s episodes The big “Dent for Kids” update New software + future plans for multicam tool reviews Gene’s top Cyber Monday / Black Friday tool picks Why the Keco K-Power and new tab straps are MUST-own pieces Dent Reaper Kredo tips and why they’re tool-of-the-year contenders The new “Zamer” hammer from A-1 and why it belongs in your kit Dent Slayer course discounts + why instructor connection matters Get-A-Grip battery-powered suction cups Dent Vision’s Shock Blockers, wedges, adapters, and more Big deals from Carbon Tech, Finesse Tools, Anson, and Stuckey MTE 2025 previews — classes, speakers, and the Shop Owner Roundtable AAI → DRN migration reminder for all past students Links to Tools Mentioned:(Full YouTube version below includes all the clickable links) Follow @DentRepairNow for tool reviews, shop tours, and new training content.

  🎙️ All Access Podcast #45 From Collision Repair to Global Innovation: The Jonathan Vandenfontyne Story In this powerhouse episode, Gene sits down with world-renowned technician, tool designer, and industry innovator Jonathan Vandenfontyne (JVF Tools). If you’ve ever wondered how large-damage glue-pull repair evolved… or how Keco’s collision system came to life… or what it takes to invent next-generation PDR tools… this episode is a must-listen. Jonathan shares his incredible journey from classic European collision work to becoming one of the most influential minds in modern glue-pull and lateral tension repair. You’ll hear the real stories behind the tools, the breakthroughs, the failures, and the innovations that changed the collision and PDR industries forever. 🔥 Episode Highlights 🔧 How Jonathan Entered the World of PDR Growing up in Belgium and entering collision work at 16. Training under specialists who handled massive structural repairs. Seeing his first PDR tech using handmade tools in an old Peugeot factory. His obsession with learning anything he didn’t understand — including paying just to watch a tech work. 💡 Early Adoption of Glue Pulling (Before Glue Pulling Worked Well!) Buying the original Würth glue pulling kit around 2004–2005. Everyone said: “Don’t waste your money — it doesn’t work.” Jonathan refused to accept that. Experimented with cleaners, temperatures, polishing, and techniques until he made the kit perform at a high level. Discovered glue pull solutions for repairing RVs and mobile homes where pushing wasn’t possible. ✈️ The Trip That Changed Everything — Meeting Keco at MTE Flew standby thanks to his wife working for United Airlines. Walks into MTE for the first time — “felt like Disney World for PDR.” Discovers the first-generation flexible centipede tab. Immediately realizes: “This tab is incredible — but where are the tools to actually use it?” Builds his own prototype pull towers, bridges, feet, and hydraulic adapters at home. Starts pulling massive dents in minutes instead of hours. 📈 The Viral Video That Changed Glue Pull Repair Forever Gene and Jonathan discuss one of the most influential glue pull videos ever posted—Jonathan’s 2017 “horse-kicked” van quarter panel repair. A massive double-wall smash One Ice Centipede A hydraulic pull And the dent walks out in minutes Jonathan received hate mail claiming the repair was faked But it became the “aha moment” for thousands of techs (including Gene) 🛠️ The Birth of Modern Collision Glue Pulling Jonathan collaborates with Chris White, Tim and Jerry at Keco. Designs early prototypes of: Centipede tabs Ice tabs Large-damage pulling systems The 7mm Dead Center crease tab (born from grinding down a 12mm tab on a whim!) This evolves into today’s Keco GPR system used worldwide. 🚀 The Creation of JVF Tools Jonathan shares why he launched his own brand: Always operated as a freelancer — never an employee Wanted to build tools that he believed were missing Wanted to advance lateral tension and combination pulling Paired with Barry McKearnan and engineer Jerry Leopold Their combined thinking leads to the invention of… 🔩 The JVF Retention System One of the biggest leaps in glue pull tech in the last decade. Jonathan breaks down: The science of pulling vs. pushing Why diving feet were a problem in earlier systems How retention allows: Lateral tension Vertical lift Or both at once Why that creates “metal flow” instead of fatigue Why combining tension with cold glue is so powerful And how the new Mini Retention System gives PDR techs access to the same concepts in a lighter form 🔥 New Tools & Innovations Gene and Jonathan discuss: The JVF glue gun (a game-changer for high-volume glue use) Glue pellets The upgraded orange lifter adapters Cold glue techniques Prototype testing And how Jonathan gauges whether a tool is worth producing: “If I don’t reach for it as my go-to tool… I don’t release it.” 🎓 The European Masterclass: A New Level of PDR Training Jonathan previewed his upcoming 3-day Elite Masterclass featuring: Gerson (Brazil) Martin Suur (UK) Barry McKearnan John Vidic (USA) And Jonathan himself This event is Europe’s answer to PDR College — built for serious techs seeking elite skills in: Lateral tension Smash work Large damage Finishing techniques Metal flow Panel design and mapping And advanced glue pulling A professional videographer is filming the entire event for future release. ⚠️ Jonathan’s Warning to Inventors He closes the episode with incredibly important advice: “If you invent a tool, protect it.Get a patent.Even a basic one.We are in a time when everything is copied immediately.” He shares: How Alibaba/AliExpress copied his Retention System instantly How his patent allowed him to have all copies removed Why new inventors MUST protect their designs Why copying hurts the entire industry Why supporting original creators ensures we keep moving forward 💬 Gene’s Closing Thoughts Gene reminds listeners: Knockoffs damage innovation Tool creators like Jonathan, Keco, CamAuto, Anson, etc. push the industry forward If techs don’t support innovators, the innovations will stop Invest in real tools from real industry people — not cheap imitations 📌 Links Mentioned JVF Tools: https://www.jvftools.com  Upcoming European Masterclass: Available on JVF site Retention Tools available through: Anson Keco Morgan (EU distributor) 🧵 Follow Gene / Dent Repair Now Instagram: @dentrepairnow Facebook: Dent Repair Now Website: dentrepairnow.com YouTube: @dentrepairnow 🎧 Listen Now All Access Podcast #45 — “Jonathan Vandenfontyne: The Story Behind the Innovation”