The Yes Show!

🍍Episode Highlights: In this episode of The YES Show, Christine interviews Nicole Adams, a hospitality culture trailblazer at Peachtree Group, sharing: The story of Nicole's first hospitality mentor, the legendary Horst Schulze. How Peachtree’s Vacation Reimbursement Plan (VRP) is redefining retention in the industry. Leadership lessons, including the power of saying YES and the importance of innovation and trust. Peachtree's inspiring initiatives that combine culture with community responsibility, such as their partnership with Procure Impact.Also, learn why Horst Schultz used to pull out a ruler during property visits! Learning Bullets: Invest in People: Innovative programs like VRP foster loyalty, reduce burnout, and enhance retention. Empower Leadership: Task forces and culture programs enable leaders to step away for rejuvenation while maintaining operational excellence. Build Culture Organically: Successful culture initiatives align with company values, team needs, and trends like community responsibility. 🎬Three Action Items for Leaders: 1. Evaluate your team retention rates and set clear benchmarks to measure success. 2. Brainstorm a unique culture initiative that addresses team needs—start small and expand organically. 3. Empower your teams to take time off by implementing coverage solutions like task forces. Connect with Nicole and Learn more about Peachtree and their career opportunities: LinkedIn: Nicole Adams: https://www.linkedin.com/in/nicole-adams-01390367/ Peachtree Hospitality Management: https://www.peachtreegroup.com/hotel-management Learn more about Procure Impact: https://www.procureimpact.us/ Connect with Christine: Website - https://www.thewisepineapple.com/ Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311 insta link - https://www.instagram.com/the_wise_pineapple/ YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/ Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/ Get on the wait list for the Crown Society (link) - https://www.thewisepineapple.com/cswait

Show Notes:In this inspiring episode of The YES Show, Christine sits down with Gary Gregory, author of Super Fantastic Leadership and seven other books, to unpack the power of saying YES, stewarding leadership with integrity, and daring to lead “not normal.” From his first accidental co-authoring opportunity to his philosophy of Think, Speak, Act, Gary shares stories and strategies that challenge leaders to step outside their comfort zone and steward their influence with courage.What You’ll Learn:-Why life-changing opportunities often come disguised as uncomfortable YESes.-The difference between being a “normal manager” and a “not normal leader.”-How stewardship shapes trust, integrity, and team success.-The “Think, Speak, Act” process that rewires your mindset and results.Action Items:✅Raise your hand - say yes to at least one new opportunity this week.✅Ask yourself: What’s your default response when faced with change? Choose awareness over autopilot.✅Apply “Think, Speak, Act” - shift one negative thought today into a positive word and action.Connect with Gary:LinkedIn -   / gagregory  Website - https://thegarygregory.com/Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile -   / christine-trippi-56105311  📍Insta link -   / the_wise_pineapple  📍YouTube Link -    / @thewisepineapple2778  📍Join our FREE Facebook group of hoteliers -   / wdiusa1rbsgqqtjh  👑Join the Crown Society! Doors are open!https://www.thewisepineapple.com/crown

Some people walk into a room and instantly spark ideas, courage, and creativity. Others unintentionally drain the energy right out of it. In this episode of The YES Show, we unpack the difference between multipliers and diminishers, and how every leader can choose which one to be.What you’ll learn:🎯 The science behind how multipliers boost performance by up to 150%🎯 Why diminishers shrink potential, even when they don’t mean to🎯 How “coconuts, bananas, and Wise Pineapples” show up in your team culture🎯 Four small daily choices that multiply courage, creativity, and ownershipAction items to try this week:✔ Flip one “tell” into an “ask”, invite your team’s ideas instead of dictating.✔ Use “Yes, and” to build on suggestions instead of shutting them down.✔ Recognize someone out loud today and watch their pride multiply.Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍Join the Crown Society! https://www.thewisepineapple.com/crown

Show Notes:Get ready for a stack of inspiration with a side of syrup. In this episode of The YES Show, Christine sits down with Lisa Mendez, Regional Director at IHOP, who proves that pancakes aren’t just breakfast, they’re a career buffet.Lisa shares how saying YES (even when she almost said no) to a job 26 years ago opened doors to life-changing leadership, financial freedom, and creating the first-ever women’s leadership group in her company.And let’s be honest: before the iPhone, there was IHOP. Rooty Tooty Fresh & Fruity wasn’t just a menu item, it was a mindset.What You’ll Learn (aka Your Leadership Sampler Platter):✔How to turn rejection into rocket fuel for growth✔The difference between telling people what to do and inspiring them to do it✔Why investing in people pays more dividends than investing in bacon futures✔The secret to culture that makes employees stay longer than the syrup bottle lasts on a Sunday morning✅ Three Action Items🎯Ask for advice, not feedback – it lands better and helps you grow faster.🎯Invest in relationships – with your team, your mentors, and your guests.🎯Say YES, even when it’s scary – opportunities often come disguised as diner menus.Connect with Lisa:LinkedIn Profile -   / lisa-mendez-5637b682  Website - https://ihopsrp.com/Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile -   / christine-trippi-56105311  📍Insta link -   / the_wise_pineapple  📍YouTube Link -    / @thewisepineapple2778  📍Join our FREE Facebook group of hoteliers -   / wdiusa1rbsgqqtjh  📍2/10/25 - 2/21 Doors are open! Join the Crown Society! https://www.thewisepineapple.com/crown

Show Notes:What do engineering, carpets, and company culture have in common? More than you think. In this episode of The YES Show, Christine unpacks the Four Levels of Care framework, an easy-to-use system that protects both your assets and your people. Whether you’re maintaining carpets or cultivating team culture, these four levels will save you money, headaches, and turnover.You’ll learn:Why preventative care is the cheapest to do, and the first to get skipped.How skipping routine tasks leads to expensive fixes later.A simple framework you can apply to both physical assets and team culture.Real-world examples of what the Four Levels of Care look like for carpets and people.Pick one asset (like carpets) and build out the Four Levels of Care process for it this week.Choose one cultural habit to strengthen daily (like quick huddles or recognition).Schedule one “interim care” action with your team this quarter (a one-on-one, off-site, or survey).Get your Four Levels of Care Resource:www.thewisepineapple.com/e55Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍Join the Crown Society! https://www.thewisepineapple.com/crown

Show Notes:What do engineering, carpets, and company culture have in common? More than you think. In this episode of The YES Show, Christine unpacks the Four Levels of Care framework, an easy-to-use system that protects both your assets and your people. Whether you’re maintaining carpets or cultivating team culture, these four levels will save you money, headaches, and turnover.You’ll learn:Why preventative care is the cheapest to do, and the first to get skipped.How skipping routine tasks leads to expensive fixes later.A simple framework you can apply to both physical assets and team culture.Real-world examples of what the Four Levels of Care look like for carpets and people.Action items for leaders:Pick one asset (like carpets) and build out the Four Levels of Care process for it this week.Choose one cultural habit to strengthen daily (like quick huddles or recognition).Schedule one “interim care” action with your team this quarter (a one-on-one, off-site, or survey).Get your Four Levels of Care Resource:www.thewisepineapple.com/e55Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍Join the Crown Society! https://www.thewisepineapple.com/crown

Show Notes:In this inspiring episode of The YES Show, Christine sits down with Gary Gregory, author of Super Fantastic Leadership and seven other books, to unpack the power of saying YES, stewarding leadership with integrity, and daring to lead “not normal.” From his first accidental co-authoring opportunity to his philosophy of Think, Speak, Act, Gary shares stories and strategies that challenge leaders to step outside their comfort zone and steward their influence with courage.What You’ll Learn:-Why life-changing opportunities often come disguised as uncomfortable YESes.-The difference between being a “normal manager” and a “not normal leader.”-How stewardship shapes trust, integrity, and team success.-The “Think, Speak, Act” process that rewires your mindset and results.Action Items:✅Raise your hand - say yes to at least one new opportunity this week.✅Ask yourself: What’s your default response when faced with change? Choose awareness over autopilot.✅Apply “Think, Speak, Act” - shift one negative thought today into a positive word and action.Connect with Gary:LinkedIn - https://www.linkedin.com/in/gagregory/Website - https://thegarygregory.com/Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍Join the Crown Society! https://www.thewisepineapple.com/crown

In this episode of The YES Show, Christine dives into the fisherman’s secret: success isn’t always about effort, it’s about timing. Just like fish only bite at certain times of the day, your best results come when you align the right work with the right moment. What You’ll Learn:🎯 Why timing amplifies skill and effort (and saves wasted energy)⏰ How to identify your “golden hours” and protect them fiercely🧠 Why saving deep work for the wrong time kills creativity📈 How small shifts in when you work can multiply your resultsAction Items:✅Audit your daily routine. Are you fishing during peak hours or wasting energy at noon?✅Block off your golden hours for high-value work and push admin to low-bite times.✅Replace reactive habits like email first thing with proactive connections and priorities.Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers -https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/👑Join the Crown Society: Doors Open until 9/12/25 www.thewisepineapple.com/crown🍍Snag your FREE Huddle Activity! www.thewisepineapple.com/e53

In this episode of The YES Show, Christine dives into the fisherman’s secret: success isn’t always about effort, it’s about timing. Just like fish only bite at certain times of the day, your best results come when you align the right work with the right moment.What You’ll Learn:🎯 Why timing amplifies skill and effort (and saves wasted energy)⏰ How to identify your “golden hours” and protect them fiercely🧠 Why saving deep work for the wrong time kills creativity📈 How small shifts in when you work can multiply your resultsAction Items:✅Audit your daily routine. Are you fishing during peak hours or wasting energy at noon?✅Block off your golden hours for high-value work and push admin to low-bite times.✅Replace reactive habits like email first thing with proactive connections and priorities.Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers -https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/👑Join the Crown Society: Doors Open until 9/12/25 www.thewisepineapple.com/crown🍍Snag your FREE Huddle Activity! www.thewisepineapple.com/e53

Show Notes:This week on The Yes Show, we’re trying something a little different. Five for Five! Five hot topic questions with 5 minutes to answer! It's harder than you think!And joining me we're back with one of our most popular (and fun) guests, Mark Irgang, a 35+ year hospitality powerhouse, Hotel Opening of the Year winner, Mustang Award honoree, and President of SKAL International USA. Together, Mark and I will dive into five hot-button hospitality issues in just five minutes each. It’s rapid-fire insights, stories, and strategies you won’t want to miss!What You’ll Learn in This Episode:✔Why “self-care first” is the most underrated leadership strategy for 2025.✔How shifting from SOPs to CBMs sparks innovation and team empowerment.✔Why promoting managers ≠ training leaders, and how to fix the leadership pipeline.✔The real truth about loyalty programs, guest reviews, and destination fees.Action Items for Leaders:🎯Build your own Matrix of Responsibilities and eliminate the “eyelash effect.”🎯Audit your loyalty touchpoints, are you selling status or creating genuine value?🎯Reframe fees, perks, and policies as moments of truth to build guest trust.📍Instagram Profile - https://www.instagram.com/mirgang/📍Facebook Profile - https://www.facebook.com/mrirgang📍LinkedIn Profile - https://www.linkedin.com/in/mark-irgang-a248716/Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/🎈 Get on the Crown Society waitlist! https://www.thewisepineapple.com/cswait

Show Notes:This week on The Yes Show, we’re trying something a little different. Five for Five! Five hot topic questions with 5 minutes to answer! It's harder than you think!And joining me we're back with one of our most popular (and fun) guests, Mark Irgang, a 35+ year hospitality powerhouse, Hotel Opening of the Year winner, Mustang Award honoree, and President of SKAL International USA. Together, Mark and I will dive into five hot-button hospitality issues in just five minutes each. It’s rapid-fire insights, stories, and strategies you won’t want to miss!What You’ll Learn in This Episode:✔Why “self-care first” is the most underrated leadership strategy for 2025.✔How shifting from SOPs to CBMs sparks innovation and team empowerment.✔Why promoting managers ≠ training leaders, and how to fix the leadership pipeline.✔The real truth about loyalty programs, guest reviews, and destination fees.Action Items for Leaders:🎯Build your own Matrix of Responsibilities and eliminate the “eyelash effect.”🎯Audit your loyalty touchpoints, are you selling status or creating genuine value?🎯Reframe fees, perks, and policies as moments of truth to build guest trust.📍Instagram Profile - https://www.instagram.com/mirgang/📍Facebook Profile - https://www.facebook.com/mrirgang📍LinkedIn Profile - https://www.linkedin.com/in/mark-irgang-a248716/Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/🎈 Get on the Crown Society waitlist! https://www.thewisepineapple.com/cswait

What’s your “coconut”? That dreaded, heavy task you keep putting off until tomorrow… only to face it again (sometimes twice as hard). In this episode of The YES Show, Christine shows you how to stop dragging your coconuts through the week and start smashing them open so you can sip Pina Coladas (sweet success) all day long. Plus, get a free download to crack YOUR coconuts!💡 What you’ll learn:-Why excuses make today easy but tomorrow harder and how discipline flips the script-The science backed reason mornings are your best time to tackle tough tasks-Simple strategies to identify, name, and smash your coconuts with clarity-How small wins and celebrations keep momentum rolling✅ Action Items:1. Write down your top “coconuts” for the week and schedule them first thing2. Use the 5 Second Rule to stop hesitation and just move3. Celebrate every coconut you crack, big or small to build confidence and momentum4. Grab Christine’s Crack Your Coconut Toolkit (free download) and start tracking your coconuts today!www.thewisepineapple.com/e515. 👉 Plus, don’t miss the Rule Your Role Crown Society Sampler (Sept 1,3 and 5) three days of goal setting, leadership tools, and live Q&A designed to reignite your leadership energy. www.thewisepineapple.com/royaltransformationConnect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers -https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/E48 Naked Running Episode:YouTube: https://youtu.be/rnFSwWwuzF0Spotify: https://creators.spotify.com/pod/profile/christine-trippi6/episodes/E48-Running-Naked---What-Happens-When-You-Shut-It-All-Off-e369n8b

Show Notes:What’s the longest line you’ve ever stood in and why did you stay? From Disney to Portillo’s to a coffee chain with 20,000 drink combos, the secret isn’t just shortening the wait… it’s sweetening it.In this episode of The YES Show, Christine shares real-world stories from her days as the “Director of Fun” at KeyLime Cove and examples from powerhouse brands like Portillo’s, Disney, and 7 Brew Coffee.You’ll discover how leaders can turn wait time into wow time, ease guest frustration, and create experiences so good, people want to be in your line.4 Learning Bullets-The psychology of waiting and why perception matters more than the clock.-Real-world strategies from brands that turn lines into part of the experience.-How to keep your team calm and confident when the line grows.-Ways to make guests feel informed, valued, and delighted during the wait.3 Action Items-Acknowledge the wait—eliminate uncertainty with proactive, friendly updates.-Activate the in-between—add entertainment, samples, or personal engagement.-End on a high note—make sure the final moments of the wait are memorable and positive.Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍2/10/25 - 2/21 Doors are open! Join the Crown Society! https://www.thewisepineapple.com/crown

🎙️ Show Notes — The YES ShowEpisode Title: Go on a Naked Run (Yes, Really) In this powerful solo episode, Christine shares a surprising discovery: creativity returns when the noise stops. After reading a meme about "naked running" (running without tech), she challenges herself to disconnect and discovers the transformative magic of silence. Tune in to hear what happened during her tech-free run, how silence unlocks your brain’s best ideas, and what hotel brands are doing to foster reflective environments for guests.✨ Learning Bullets -What the Default Mode Network (DMN) is and why it's your secret creativity weapon -How tech and constant input may be quietly stalling your growth -Why silence isn’t empty—it’s full of the answers -The science behind creativity and boredom -How hospitality brands are using this knowledge to spark guest inspiration✅ 3 Action Items (Wise Pineapple Challenge)-Take a Tech-Free Walk or Run No music, no GPS, no podcast, just your thoughts-Schedule 15 Minutes of Silence Let your mind wander without distractions-Audit Your Habits Ask: Are they serving you or stalling you?🎁 Grab the freebie → https://www.thewisepineapple.com/048Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers -https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/

🎙️ Show Notes — The YES ShowEpisode Title: Go on a Naked Run (Yes, Really) In this powerful solo episode, Christine shares a surprising discovery: creativity returns when the noise stops. After reading a meme about "naked running" (running without tech), she challenges herself to disconnect and discovers the transformative magic of silence. Tune in to hear what happened during her tech-free run, how silence unlocks your brain’s best ideas, and what hotel brands are doing to foster reflective environments for guests.✨ Learning Bullets -What the Default Mode Network (DMN) is and why it's your secret creativity weapon -How tech and constant input may be quietly stalling your growth -Why silence isn’t empty—it’s full of the answers -The science behind creativity and boredom -How hospitality brands are using this knowledge to spark guest inspiration🎁 Grab the freebie → https://www.thewisepineapple.com/048✅ 3 Action Items (Wise Pineapple Challenge)-Take a Tech-Free Walk or Run No music, no GPS, no podcast, just your thoughts-Schedule 15 Minutes of Silence Let your mind wander without distractions-Audit Your Habits Ask: Are they serving you or stalling you?Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers -https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/

Episode Summary:This week on The Yes Show, Christine welcomes powerhouse keynote speaker and relationship strategist, Barb Betts. From teen mom to trailblazing CEO, Barb shares her deeply personal story of resilience and how she turned life’s setbacks into a framework for intentional, authentic connection. Together, they explore how to create extraordinary guest experiences, develop trust-based teams, and build a thriving referral engine, all by showing up with heart.🎓 Learning BulletsHow personal challenges can fuel resilience and leadershipWhy relationships, not transactions, are the cornerstone of great hospitalityBarb’s BUILD Framework to deepen connection and deliver valueThe Connection Loop: Listen, Notice, Document, ActWhy asking for a connection, not a referral, changes everythingHow to avoid letting valuable relationships drift away🛠️ 3 Action ItemsSend 5 messages today: Reconnect with people you haven’t spoken to in over a month. Make their day.Document key details: Whether it's gluten-free preferences or a favorite drink, keep a log for repeat guests or clients.Reframe your referral ask: Instead of “Can you refer me?”, say “If you come across someone I can help, would you introduce us?”Connect with Barb:📍Instagram - https://www.instagram.com/barbbetts/?hl=en📍Linkedin - https://www.linkedin.com/in/barbbetts/📍Website - https://www.barbbetts.com/Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍2/10/25 - 2/21 Doors are open! Join the Crown Society! https://www.thewisepineapple.com/crown

Episode Summary:This week on The Yes Show, Christine welcomes powerhouse keynote speaker and relationship strategist, Barb Betts. From teen mom to trailblazing CEO, Barb shares her deeply personal story of resilience and how she turned life’s setbacks into a framework for intentional, authentic connection. Together, they explore how to create extraordinary guest experiences, develop trust-based teams, and build a thriving referral engine, all by showing up with heart.🎓 Learning BulletsHow personal challenges can fuel resilience and leadershipWhy relationships, not transactions, are the cornerstone of great hospitalityBarb’s BUILD Framework to deepen connection and deliver valueThe Connection Loop: Listen, Notice, Document, ActWhy asking for a connection, not a referral, changes everythingHow to avoid letting valuable relationships drift away🛠️ 3 Action Items:1. Send 5 messages today: Reconnect with people you haven’t spoken to in over a month. Make their day.2. Document key details: Whether it's gluten-free preferences or a favorite drink, keep a log for repeat guests or clients.3. Reframe your referral ask: Instead of “Can you refer me?”, say “If you come across someone I can help, would you introduce us?”🛠️ 3 Action Items:Connect with Barb:📍Instagram - https://www.instagram.com/barbbetts/?hl=en📍Linkedin - https://www.linkedin.com/in/barbbetts/📍Website - https://www.barbbetts.com/Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍2/10/25 - 2/21 Doors are open! Join the Crown Society! https://www.thewisepineapple.com/crown

✍️ Show Notes:What if saying “yes” to one crazy idea could completely change your life—and countless others around the world? In this episode, Christine sits down with Paul Hurckman, Executive Director of Venture.org, whose journey from skepticism to summit is proof that one YES can move mountains. When a student asked him to bike across the country for charity, Paul Hurckman said “No.” That one decision—and the regret that followed—sparked a decade-long transformation that led to climbing Mount Kilimanjaro, adopting three children, and helping deliver over 75 million meals to refugees. In this episode of The YES Show, Christine Trippi and Paul dive deep into what it truly means to lead with heart, the power of stacking YESes, and how hospitality leaders can make a global impact from right where they are.📌 What You’ll Learn:How one “no” sparked a life of purposeful yesesThe impact of saying yes to discomfort and callingWays to infuse mission-driven purpose into a profit-driven businessThe difference between being a leader and practicing leadershipHow hotel teams can create meaningful moments through serviceDon’t Copy—Connect: Let Paul’s story inspire action in your way. Don’t cut and paste someone else's journey—find your own YES.Respond to What Moves You: Think back to the last time you felt deeply moved. Take one step—watch a video, send an email, volunteer.Practice Proximity: Get closer to someone who inspires you. Transformation begins when we surround ourselves with purpose-driven people.✅ 3 Action Items for Listeners:Connect with Paul:📍Instagram Profile - ⁠https://www.instagram.com/paulhurckman/?hl=en⁠📍Linkedin profile - ⁠https://www.linkedin.com/in/paul-hurckman-02b85335/⁠📍Website - ⁠https://www.venture.org/⁠Connect with Christine:📍Website - ⁠https://www.thewisepineapple.com/⁠📍Linkedin profile - ⁠https://www.linkedin.com/in/christine-trippi-56105311⁠📍Insta link - ⁠https://www.instagram.com/the_wise_pineapple/⁠📍YouTube Link - ⁠https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/⁠📍Join our FREE Facebook group of hoteliers - ⁠https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/⁠📍Doors are open! Join the Crown Society! ⁠https://www.thewisepineapple.com/crown

✍️ Show Notes:What if saying “yes” to one crazy idea could completely change your life—and countless others around the world? In this episode, Christine sits down with Paul Hurckman, Executive Director of Venture.org, whose journey from skepticism to summit is proof that one YES can move mountains.When a student asked him to bike across the country for charity, Paul Hurckman said “No.” That one decision—and the regret that followed—sparked a decade-long transformation that led to climbing Mount Kilimanjaro, adopting three children, and helping deliver over 75 million meals to refugees. In this episode of The YES Show, Christine Trippi and Paul dive deep into what it truly means to lead with heart, the power of stacking YESes, and how hospitality leaders can make a global impact from right where they are.📌 What You’ll Learn:How one “no” sparked a life of purposeful yesesThe impact of saying yes to discomfort and callingWays to infuse mission-driven purpose into a profit-driven businessThe difference between being a leader and practicing leadershipHow hotel teams can create meaningful moments through serviceDon’t Copy—Connect: Let Paul’s story inspire action in your way. Don’t cut and paste someone else's journey—find your own YES.Respond to What Moves You: Think back to the last time you felt deeply moved. Take one step—watch a video, send an email, volunteer.Practice Proximity: Get closer to someone who inspires you. Transformation begins when we surround ourselves with purpose-driven people.✅ 3 Action Items for Listeners:Connect with Paul:📍Instagram Profile - https://www.instagram.com/paulhurckman/?hl=en📍Linkedin profile - https://www.linkedin.com/in/paul-hurckman-02b85335/📍Website - https://www.venture.org/Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍2/10/25 - 2/21 Doors are open! Join the Crown Society! https://www.thewisepineapple.com/crown

Christine dusts off a powerhouse Monday Morning Huddle from the Crown Society vault. In it, she unveils her Show Up Bingo—a playful, points‑based game that can transform your team and save your sanity!Christine shares how bingo cards, recognition, and a dash of competition ignite team engagement, plus how you can join the Crown Society when doors reopen in September.What You’ll LearnHow gamifying attendance with Show Up Bingo curbs call‑offs and boosts morale. The psychology behind micro‑rewards and why visible scorecards keep momentum high.Why solo “Monday Morning Huddles” inject weekly energy—even when you’re on the road.Ways to leverage storytelling (texts, wins, shout‑outs) to prove quick ROI to leaders.Links & Resources:🔗Show up BINGO FREE Resource: https://www.thewisepineapple.com/e44🔗Join the Crown Society Waitlist – Opens Septemberhttps://www.thewisepineapple.com/cswait🔗Christine’s TED Talk — “Turning No into Yes”https://youtu.be/fF0kM0pVVew Three Action Items for Listeners✔Print & Post Bingo Cards: Create a 5×5 card with daily squares like “Arrived 5 min early,” “Helped a teammate,” etc. Give small prizes when a row is filled.✔Track Wins Publicly: Start a shared whiteboard or group chat where each “Bingo” is celebrated in real time.✔Measure the Impact: Compare call‑off data pre‑ and post‑Bingo for eight days. Share the numbers with your GM to secure budget for bigger rewards.Connect with Christine:📍Website - https://www.thewisepineapple.com/📍Linkedin profile - https://www.linkedin.com/in/christine-trippi-56105311📍Insta link - https://www.instagram.com/the_wise_pineapple/📍YouTube Link - https://www.youtube.com/channel/UCU7LZGz1ZsveweIvpCIkrfQ/📍Join our FREE Facebook group of hoteliers - https://www.facebook.com/share/g/wDiuSA1RbSGqqtJH/📍2/10/25 - 2/21 Doors are open! Join the Crown Society! https://www.thewisepineapple.com/crown