Claim OwnershipSuperpro Podcast
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Tune into “Superpro Podcast” by Housecall Pro, where home service professionals share their journeys and expert advice. Each episode dives into real-life stories, offering insights on overcoming industry challenges, innovative business strategies, and personal growth. Learn how to elevate your service business from marketing tips to tech innovations. Perfect for newcomers and veterans looking to stay ahead in the home service industry.
79 Episodes
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Roland Ligtenberg, co-founder of Housecall Pro, discusses entrepreneurship with Chase Hoagland, founder of Local Pro Carpet Cleaning. Chase shares how marrying the girl he dated in college turned into a multi-million dollar business. They also cover the importance of delegation, rejecting fear, and everyone in the organization having and reaching for goals. Local Pro utilizes Online Booking allowing customers to instantly schedule their own appointments without calling, and how Reporting is o...
Roland Ligtenberg, co-founder of Housecall Pro, talks leadership and strategy with Damian Schlereth, owner of two companies - G-FORCE Parking Lot Striping of Denver and PAINT CORPS. With a background as an officer in the Marines, Damian brings a disciplined approach to his businesses, and even has two military vehicles in his fleet. He shares why having mentors and connecting with other Pros is so important, especially in light of how tough running a business can be. Damian also lays out how ...
Roland Ligtenberg, co-founder of Housecall Pro, explores leadership with Trevor Whitcomb, founder of Lords of Plumbing. To chase his 80’s dream and live the surfing lifestyle, Trevor moved to the west coast (Venice Beach) at 18 - with years of plumbing already under his belt. He shares the lawsuit that led to his name and tips on keeping his team motivated. “You don't want employees who are broke. You want them to be hungry.” Trevor breaks down a few of the Housecall Pro features his team use...
Roland Ligtenberg, co-founder of Housecall Pro, discusses business growth with Germaine Nelson, founder of Capitol Plumbing & Heating in the Washington, DC area. Germaine shares what he looks for in employees to build and maintain a trustworthy team, incentives, the power of offering options, and keys to negotiating with commercial customers. He also lays out some of the Housecall Pro features his team relies on daily, and the advice he would give “baby” Germaine. And watch what leads him...
Roland Ligtenberg, co-founder of Housecall Pro, talks strategy with Andrew Philbrick, founder of Pointe Cleaning Company. Andrew shares his comical origin story, some powerful keys to leadership, including words of wisdom from a coach, “The hustler in you needs to die before the CEO can be born.” He also lays out a few of his hiring and training tips, how to market a small business on a budget, having systems in place that your team can run with, and a few of the features his business relies ...
Roland Ligtenberg, co-founder of Housecall Pro, discusses strategy and humble beginnings with Daniel Busekist, founder of No Streaks Exterior Cleaning. Daniel shares some of the books and podcasts he turned to early on, and how he could’ve avoided hundreds of thousands of dollars in mistakes if he’d found Housecall Pro sooner. He shares some of the Google tricks he uses, along with the #1 trait he looks for in employees. He also emphasizes the need to create and maintain a positive work envir...
Roland Ligtenberg, co-founder of Housecall Pro, explores entrepreneurship in the trades with Master Plumber, Patrick Williams. The founder of OnCall Plumbing. Patrick shares how he maneuvered a general construction company into plumbing in 2020 and never looked back. He started servicing bars in Austin, Texas and grew from there. He also emphasizes the value of communication and offers advice for newcomers in the field. Patrick discusses some challenges he’s faced, pricing strategies, the imp...
Roland Ligtenberg, co-founder of Housecall Pro, sat down with Neil and Tabetha Guffey, co-owners of Confident House Cleaning. Theirs is an inspiring comeback story of humble origins in Springfield, Oregon. They started their business in August of 2023 while still on drugs. The Guffeys invested the last $250 they had (in the middle of the night), cleaned up their act, and started cleaning up literally - now with a 2025 revenue goal of $200k. The Guffeys share where they find their clients, the...
Roland Ligtenberg, co-founder of Housecall Pro, talks business growth with Josh Rooney and Tim Carroll, co-owners of JR Security Solutions. Josh and Tim share the sources that provide the majority of their leads, as well as the need for sound marketing and showing off your work. They also reveal the secret to their many reviews and high Google ranking. Like so many home service businesses, JR Security was started during the height of Covid. Tim also lays out what they would’ve done differentl...
Roland Ligtenberg, co-founder of Housecall Pro, talks trades with Mato Bergovec. Mato started Bergovec Electric in 2018 to serve upstate New York. His foundation includes a family first mentality, and the absolute necessity of having a winning attitude. Mato shares how so many Pros waste time with systems that aren’t going to take them anywhere, and how Housecall Pro helps him streamline his business and impress customers. He specifically touches on the power of Online Booking and Reviews, as...
Roland Ligtenberg, co-founder of Housecall Pro, discusses entrepreneurship with Amy Boatwright, co-founder of Nobility Doors. They cover moving from clipboards and sticky notes to a comprehensive management platform. Amy also talks drumming up business in rural Oklahoma, long drives for service calls, and opening multiple locations to meet the needs of their customers. She also shares how they use Housecall Pro, and the features that are helping their business grow as fast as it is. With a Ma...
Roland Ligtenberg, co-founder of Housecall Pro, discusses home service strategies with Nick Weiss. Nick is the mastermind behind Weiss Air Conditioning & Heating, serving his community in Texas since 2016, 7 of those years with Housecall Pro. He covers how he got started in the business, the importance of owning mistakes and rolling with punches, as well as finding and vetting potential employees. This episode is packed with wise advice from a man whose business has garnered more than 1,5...
Roland Ligtenberg, co-founder of Housecall Pro, discusses business growth with Kyle Clifton of Fixi Handyman. Kyle has grown his business from humble beginnings utilizing the power of SEO, blog content Google would determine was authentic, Facebook networking, and more. Kyle shares how he finds quality employees and how he plans to scale his business to multiple locations. Along with maintaining the right mindset, he also placed an emphasis on the Superpro community group, and how the communi...
Roland Ligtenberg, co-founder of Housecall Pro, talks about entrepreneurship and growth with Cameron Stewart, founder of Pure Light Cleaning. Cameron shares practical leadership tips, including how he motivates his team and covers a massive service area, as well as the importance of systems and standard operating procedures. He also lays out how his business started acquiring other businesses, tricks he uses to sell his business, and how he uses photos and AI. Roland and Cameron cover the aut...
Roland Ligtenberg, co-founder of Housecall Pro, talks shop with Phillip Grishchenko, founder and owner of Alpine Fencing. The son of Ukrainian immigrants, Phillip started Alpine Fencing right out of high school in 2021. He shares the key tip he learned from a friend who ran an $8M business on how to grow a multi-million-dollar business in the trades. Phillip also lays out the steps he took to start growing from day one, including how he found his first hires from the community he was already ...
Roland Ligtenberg, co-founder of Housecall Pro, discusses entrepreneurship with Ben and Conny Spiske, founders of SunConsult Home Service Company. They share how Ben, a German architect, started a contracting business in South Florida—and how that took them from cushy jobs to the brink of bankruptcy to running a $2M/year company. Ben and Conny talk about residential vs. commercial and why they’ve chosen to lean into the commercial side. Along with advice for those just starting out, the Spisk...
Roland Ligtenberg, co-founder of Housecall Pro, discusses home service strategies with David Audy, founder of Absolutely Electrical. David talks about profits and how he and his team achieve an astounding 43% profit margin. The key ingredients that contribute to this success are surprisingly simple, and you can start implementing them today. He also shares his take on the need business owners have for coaching and the value of having someone in your corner who understands. Additionally, David...
Roland Ligtenberg, co-founder of Housecall Pro, discusses the highs and lows of home services with Tylor Bourque, owner of GeauxHVAC. Tylor shares his story of graduating from LSU in Electrical Engineering, then taking over the family business from his father. He emphasizes the importance of core values, effective team building, and leveraging technology like Housecall Pro to streamline operations. Tylor also highlights the significance of service plans in enhancing customer loyalty and busin...
Roland Ligtenberg, co-founder of Housecall Pro, discusses home service strategies with KC Cranford, owner of PowerMeans Electric. When starting the business in 2015, KC brought an employee-first mentality. Take care of your team, they’ll take care of your customers. He shares what he looks for in employees, his approach to mentoring and onboarding, how he inspires and cares for his crew, and his philosophy of “hire slow, fire fast.” Roland and KC also break down how to justify charging a prem...
Roland Ligtenberg, co-founder of Housecall Pro, discusses home service techniques with Eric Hope, owner of Quality Electric. Eric shares the journey of starting and growing his electrical business back in 2018. He covers the importance of branding and effective marketing strategies, along with the significance of customer referrals and reviews in driving business growth. Follow-up strategies and small interactions can make a big impact. Eric also lays out valuable insights on website developm...
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