Ask The Patient Advocate

Have you ever felt overwhelmed trying to coordinate appointments with multiple specialists?Have you ever left a medical visit with more questions than answers?Or wondered who can help you navigate the increasingly complex world of healthcare?In today’s healthcare landscape, patients are facing more information, more specialists, and more complicated treatment decisions than ever before. While medical advancements have improved care in many ways, they’ve also made the system harder to navigate — leaving many patients and families feeling confused, stressed, and unsupported.In this episode of Ask the Patient Advocate Podcast, Dr. Elena Borrelli and Christine explore the evolving role of private patient advocacy and why it’s becoming an essential part of modern healthcare.In this conversation, you’ll learn:• The key difference between general patient advocates and private patient advocates• Why healthcare complexity is increasing — and what that means for patients• How private advocates provide personalized, one-on-one support throughout the healthcare journey• The many ways advocates help coordinate care, prepare for appointments, and organize medical records• How advocacy has evolved beyond hospital stays to include proactive, ongoing support• Why experience and insight are critical when navigating complex diagnoses, treatments, and second opinionsIf you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395Take control of your healthcare journey with confidence.✨ Enroll today in our Patient Advocacy Course and learn how to speak up, stay organized, and make informed decisions about your care or your loved one’s.👉 Visit https://pathwaypa.com/pathwaycourses/ to get started.Connect with Dr. Elena Borrelli:Instagram: @pathwaypadvocatesFacebook: Pathway Patient AdvocatesYoutube: Pathway Patient AdvocatesTiktok: Pathway Patient AdvocatesLinkedIn: Pathway Patient Advocatespathwaypa.com Hosted on Acast. See acast.com/privacy for more information.

Have you ever taken a medication that made you feel worse instead of better?Have you been told your symptoms were anxiety… when your body was clearly in crisis?Have you felt changed — even traumatized — by the very system meant to help you heal?In this episode of Ask the Patient Advocate Podcast, Dr. Elena Borrelli sits down with licensed therapist and coach Chris Page, LCSW, to unpack a topic that is rarely discussed openly: medical and iatrogenic trauma.With over 35 years of experience — and powerful lived experience as a survivor of pharmaceutical injury — Chris speaks not just as a clinician, but as what he calls a “wounded healer.”Together, they explore what happens when treatment causes harm… and why so many patients are misdiagnosed, dismissed, or caught in a dangerous cycle of worsening symptoms.In this episode, you’ll learn:• What iatrogenic injury really means — and why it’s often overlooked• How medication side effects can mimic psychiatric illness and lead to misdiagnosis• What akathisia is — and why it can be life-threatening yet misunderstood• Why medical trauma can erode trust and social support• How early life trauma and nervous system dysregulation show up as chronic physical illness• The difference between “top-down” talk therapy and “bottom-up” somatic healing• Why hope and neuroplasticity are central to recoveryChris shares his harrowing experience of surviving chronic akathisia for over three years — pacing 12–14 hours a day, battling intense suicidal ideation, and navigating a medical system that didn’t recognize his crisis.But this episode is not just about suffering.It’s about survival.It’s about nervous system healing.It’s about understanding that symptoms often make sense — even when they’re misunderstood.And most importantly, it’s about hope.If you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395.Connect with Chris Paige:https://www.chrispaigelcsw.com/https://www.facebook.com/profile.php?id=100063867851444#https://www.instagram.com/frehley13Connect with Dr. Elena Borrelli:Instagram: @pathwaypadvocatesFacebook: Pathway Patient AdvocatesYoutube: Pathway Patient AdvocatesTiktok: Pathway Patient AdvocatesLinkedIn: Pathway Patient Advocatespathwaypa.com Hosted on Acast. See acast.com/privacy for more information.

Have you ever left a doctor’s appointment thinking of the questions you wish you had asked?Have you ever felt unsure about speaking up in a medical setting?Or wondered how much your voice actually matters in your own healthcare decisions?In this episode of Ask the Patient Advocate Podcast, Dr. Elena Borrelli and Christine dive into one of the most powerful yet often overlooked tools in healthcare: self-advocacy.For many patients, navigating the healthcare system can feel overwhelming. Appointments are short. Medical language can be confusing. And when you’re already dealing with illness, stress, or uncertainty, finding the confidence to ask questions or challenge unclear information can feel incredibly difficult.But self-advocacy isn’t about being confrontational or questioning every medical decision. It’s about partnership.Together, they explore:• What self-advocacy really means in a healthcare setting• Why does it play such a critical role in patient outcomes• The common barriers that prevent patients from speaking up• How asking the right questions can prevent misunderstandings and medical errors• Why feeling intimidated or overwhelmed in appointments is completely normal• Practical ways to prepare for appointments and communicate more confidentlyIf you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395Take control of your healthcare journey with confidence.✨ Enroll today in our Patient Advocacy Course and learn how to speak up, stay organized, and make informed decisions about your care or your loved one’s.👉 Visit https://pathwaypa.com/pathwaycourses/ to get started.Connect with Dr. Elena Borrelli:Instagram: @pathwaypadvocatesFacebook: Pathway Patient AdvocatesYoutube: Pathway Patient AdvocatesTiktok: Pathway Patient AdvocatesLinkedIn: Pathway Patient Advocatespathwaypa.com Hosted on Acast. See acast.com/privacy for more information.

Have you ever been told your symptoms were “normal”… when they didn’t feel normal at all?Have you ever left a doctor’s appointment feeling dismissed, unheard, or defeated?What if your pain wasn’t in your head — but simply misunderstood?March is Endometriosis Awareness Month. This episode is dedicated to all women battling endometriosis. In this powerful episode of Ask the Patient Advocate Podcast, Dr. Elena Borrelli sits down with Gigi Robinson — endometriosis warrior, Ehlers-Danlos syndrome (EDS) advocate, author, speaker, and digital creator — to talk about chronic illness, self-advocacy, and turning lived experience into impact.Gigi’s journey began in adolescence after repeated injuries led to a diagnosis of hypermobile EDS. But that was only the beginning. After more than a decade of searching for answers, countless tests, and years of debilitating symptoms, she was finally diagnosed with endometriosis in 2022 — a diagnosis that changed her life.In this conversation, Gigi shares:• What it’s like to grow up with an invisible illness• The frustration of normal test results when you know something is wrong• How a simple blood test revealed a missed diagnosis that years of procedures did not• Why symptom tracking and specificity are critical in the diagnostic process• The mindset shift that helped her move from surviving to advocating• The challenges of navigating chronic illness in the workplace — and how to request meaningful accommodations• Why she wrote A Kids Book About Chronic Illness and why resilience starts earlyIf you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395Connect with Gigi Robinson:https://www.gigirobinson.com/https://www.facebook.com/itsgigirobinsonhttps://www.instagram.com/itsgigirobinson/https://www.tiktok.com/@itsgigirobinsonhttps://www.linkedin.com/in/gigirobinsonhttps://www.threads.com/@itsgigirobinsonhttps://www.youtube.com/c/GigiRobinson/featuredConnect with Dr. Elena Borrelli:Instagram: @pathwaypadvocatesFacebook: Pathway Patient AdvocatesYoutube: Pathway Patient AdvocatesTiktok: Pathway Patient AdvocatesLinkedIn: Pathway Patient Advocatespathwaypa.com Hosted on Acast. See acast.com/privacy for more information.

What if the answers you need aren’t available locally?What if genetic testing could open doors to treatments you didn’t know existed?What if one second opinion could change everything?In this episode of Ask the Patient Advocate, Dr. Elena Borrelli shares the story that forever changed her life — walking beside her brother during his seven-year journey with cholangiocarcinoma (bile duct cancer).In honor of Cholangiocarcinoma Awareness Month, Dr. Borrelli and Christine discuss what patients and families need to know about this rare and often overwhelming diagnosis. From the challenges of late detection to the powerful advancements in precision medicine, this conversation brings clarity to a complex disease.You’ll learn:What cholangiocarcinoma is and why it’s often diagnosed lateHow molecular and genetic testing (FGFR2, IDH1, BRAF, HER2 and more) are transforming treatment optionsWhy early testing can dramatically expand access to targeted therapies and immunotherapyThe critical role of second opinions and specialty centersHow clinical trials may provide access to cutting-edge treatmentsWhy private patient advocacy can be life-changing in rare cancer careIf you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395Take control of your healthcare journey with confidence.✨ Enroll today in our Patient Advocacy Course and learn how to speak up, stay organized, and make informed decisions about your care or your loved one’s.👉 Visit https://pathwaypa.com/pathwaycourses/ to get started.Connect with Dr. Elena Borrelli:Instagram: @pathwaypadvocatesFacebook: Pathway Patient AdvocatesYoutube: Pathway Patient AdvocatesTiktok: Pathway Patient AdvocatesLinkedIn: Pathway Patient Advocatespathwaypa.com Hosted on Acast. See acast.com/privacy for more information.

Have you ever felt invisible in your illness?Ever been told your symptoms were anxiety… exaggeration… or “just stress”?Have you wondered why some stories of illness are believed, while others are dismissed?In this powerful episode of Ask the Patient Advocate Podcast, Dr. Elena Borrelli sits down with award-winning author, professor, and patient advocate Laurie Edwards — a leading voice in chronic illness storytelling and public health.Long before chronic illness was widely discussed on social media, Laurie was writing about it. Through her groundbreaking books Life Disrupted and In the Kingdom of the Sick, and her essays in outlets like The New York Times, NPR, and The Boston Globe, she has helped shape the national conversation around what it really means to live with chronic disease.But Laurie doesn’t just write about chronic illness. She lives it.In this conversation, we explore:Why storytelling is one of the most powerful tools in patient advocacyHow chronic illness activism has shaped medical breakthroughs and civil rightsThe impact of Long COVID on public awareness of chronic conditionsWhy women’s pain is still more likely to be dismissed — and the dangerous consequences of that biasThe unique challenges young adults with chronic illness face in education, relationships, and careersHow “writing to heal” can help patients process trauma, reclaim their narrative, and advocate more effectivelyIf you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395Connect with Laure Edwards:https://www.laurieedwardswriter.com/https://www.facebook.com/laurieedwardswriterwww.linkedin.com/pub/laurie-edwards/1/9a5/849Connect with Dr. Elena Borrelli:Instagram: @pathwaypadvocatesFacebook: Pathway Patient AdvocatesYoutube: Pathway Patient AdvocatesTiktok: Pathway Patient AdvocatesLinkedIn: Pathway Patient Advocatespathwaypa.com Hosted on Acast. See acast.com/privacy for more information.

How many times have you found yourself waiting in healthcare?Waiting weeks for an appointment…Waiting hours in an exam room…Waiting days for results that could change your life?And have you ever wondered — why has this become so normal?In this thought-provoking episode of the Ask the Patient Advocate Podcast, Dr. Elena Borrelli and Christine unpack one of the most universal and emotionally charged experiences in healthcare: waiting.But this conversation goes deeper than scheduling delays.Because in healthcare, we’re not just waiting on time.We’re waiting on answers.On reassurance.On relief.On news that could reshape our future.Dr. Borrelli explores why waiting feels so different in medical settings, especially for patients navigating anxiety, trauma histories, chronic illness, or urgent symptoms. While system strain, staffing shortages, administrative burdens, and emergencies explain many delays, they don’t erase the emotional impact of silence and uncertainty.In this episode, you’ll discover:• Why waiting without communication can feel dismissive — even unsafe• The hidden system pressures contributing to delays• When waiting becomes more than frustration and turns into a patient safety issue• How silence erodes trust in the patient-provider relationship• What patients are really asking for (hint: it’s not perfection)• Small but meaningful changes that can restore dignity and transparency• How private patient advocacy transforms passive waiting into informed, supported careBecause most patients don’t expect healthcare to be perfect.They want transparency.Respect.Communication.And acknowledgment that their time and symptoms matter.If you’ve ever sat alone in an exam room wondering whether you were forgotten… this episode is for you.And if navigating delays feels overwhelming, Pathway Patient Advocates is here to bridge the gaps, ensure your concerns are clearly communicated, and help keep your care moving forward.You don’t have to wait in silence.You don’t have to navigate it alone.Listen to the next episode of "Ask the Patient Advocate" as we continue to empower you with insights and strategies for navigating your healthcare journey with confidence.If you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395Take control of your healthcare journey with confidence.✨ Enroll today in our Patient Advocacy Course and learn how to speak up, stay organized, and make informed decisions about your care or your loved one’s.👉 Visit https://pathwaypa.com/pathwaycourses/ to get started.Connect with Dr. Elena Borrelli:Instagram: @pathwaypadvocatesFacebook: Pathway Patient AdvocatesYoutube: Pathway Patient AdvocatesTiktok: Pathway Patient AdvocatesLinkedIn: Pathway Patient Advocatespathwaypa.com Hosted on Acast. See acast.com/privacy for more information.

Have you ever been told your symptoms are “just stress” or “all in your head”?Do you feel exhausted, dismissed, or emotionally worn down from navigating chronic illness?What if your mind and body weren’t working against you — but trying to protect you?In this episode of the Ask the Patient Advocate Podcast, Dr. Elena Borrelli is joined by Destiny Davis, Licensed Professional Counselor, Clinical Rehabilitation Counselor, and host of the Chronic Illness Therapist Podcast, for a powerful conversation about chronic illness, medical trauma, and the mind-body connection.Destiny specializes in supporting people living with chronic illness, chronic pain, medical trauma, and conditions that are often misunderstood or dismissed. Together, they explore why so many patients feel unheard in the healthcare system — and how trauma-informed, compassionate care can help patients feel grounded, validated, and empowered again.In this episode, you’ll learn:Why the mind-body connection is often misunderstood — and why it’s not about blaming patientsWhat medical trauma really looks like (including what didn’t happen, but should have)How chronic illness uncertainty impacts mental and emotional well-beingWhat Acceptance and Commitment Therapy (ACT) truly means — and why acceptance is not giving upHow somatic experiencing helps people reconnect with their bodies safelyA practical tool (the A.C.E. method) for navigating hopelessness, dismissal, and emotional overwhelmWhy validation, values, and support are essential parts of healing — even without clear answersThis conversation is for anyone living with chronic illness, waiting for a diagnosis, recovering from medical gaslighting, or supporting someone on a long and exhausting health journey.💙 You are not broken.💙 Your symptoms are real.💙 And you don’t have to navigate this alone.Join Destiny’s conference on March 6-7 in Atlanta, GA. More details here https://www.chronicillnesstherapists.com/If you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395Connect with Destiny Davis:The Chronic Illness Therapistshttps://www.thechronicillnesstherapist.com/https://changingtides.sessionshealth.com/https://www.instagram.com/the.chronicillnesstherapistsConnect with Dr. Elena Borrelli:Instagram: @pathwaypadvocatesFacebook: Pathway Patient AdvocatesYoutube: Pathway Patient AdvocatesTiktok: Pathway Patient AdvocatesLinkedIn: Pathway Patient Advocatespathwaypa.com Hosted on Acast. See acast.com/privacy for more information.

What happens when a rare cancer goes undiagnosed for too long? How can a patient advocate make a difference in the fight for proper care?In this deeply personal and eye-opening episode of Ask the Patient Advocate, Dr. Elena Borrelli shares her firsthand experience navigating the complexities of the healthcare system after her brother’s battle with cholangiocarcinoma (bile duct cancer). From delayed diagnoses and medical errors to miscommunication between specialists, she exposes the challenges that so many patients face—especially with rare diseases.Joined by Christine from the Pathway Patient Advocates team, they break down:✅ Why rare cancers like cholangiocarcinoma are often misdiagnosed✅ How medical miscommunication can delay treatment✅ The critical role of private patient advocates in ensuring proper care✅ Practical advice for families navigating complex diagnosesIf you or a loved one is facing a rare or serious illness, you don’t have to do it alone. This episode is packed with insights, strategies, and resources to empower you on your healthcare journey.Tune in to the next episode of "Ask the Patient Advocate" as we continue to empower you with insights and strategies for navigating your healthcare journey with confidence.If you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395Connect with Dr. Elena Borrelli:Instagram: @pathwaypadvocatesFacebook: Pathway Patient AdvocatesYoutube: Pathway Patient AdvocatesTiktok: Pathway Patient AdvocatesLinkedIn: Pathway Patient Advocatespathwaypa.com Hosted on Acast. See acast.com/privacy for more information.

Have you ever wondered how nutrition can impact your journey with chronic conditions like Ehlers-Danlos Syndrome (EDS)? How can diet play a role in managing symptoms like fatigue, pain, and digestive issues? In this episode of the Ask the Patient Advocate Podcast, we sit down with Registered Dietitian and EDS expert, Katie Mednick. Katie not only brings professional expertise but also has firsthand experience living with EDS. We dive deep into her personal health journey, the connection between EDS and nutrition, and how she helps clients optimize their diets to reduce symptoms and improve their quality of life.Join us as we explore the misconceptions surrounding diet and chronic illness, the importance of anti-inflammatory foods, and practical first steps for those looking to improve their health through nutrition. If you're navigating a complex condition like EDS, this episode is packed with insights that could make a real difference in how you approach your daily nutrition and well-being.Tune in to the next episode of "Ask the Patient Advocate" as we continue to empower you with insights and strategies for navigating your healthcare journey with confidence.If you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395Connect with Katieedsnutrition@gmail.comInstagram: @edsnutritionhttps://edsnutrition.com/Connect with Dr. Elena Borrelli:Instagram: @pathwaypadvocatesFacebook: Pathway Patient AdvocatesYoutube: Pathway Patient AdvocatesTiktok: Pathway Patient AdvocatesLinkedIn: Pathway Patient Advocatespathwaypa.com Hosted on Acast. See acast.com/privacy for more information.

Have you ever opened a letter from your insurance company only to find out they denied your claim? Did you wonder, “Now what? Am I stuck with this bill?” Or maybe you felt overwhelmed by the confusing appeals process and weren’t sure where to turn.In this episode of Ask the Patient Advocate Podcast, Dr. Elena Brelli sits down with Christine, a member of the Pathway team, to demystify the world of insurance claim denials. Together, they break down why claims often get denied, the steps you can take to appeal, and how a private patient advocate can step in to fight on your behalf.You’ll hear real-life stories of patients who turned denials into approvals, practical advice for what to do the moment you receive that dreaded letter, and reassurance that a “no” from your insurance company isn’t the end of the road.If you’ve ever felt lost in the maze of medical bills and insurance red tape, this episode is packed with hope, clarity, and actionable next steps.🎧 Tune in now to learn how to take control of your recovery, feel heard, and move forward — one step at a time.Listen to the next episode of "Ask the Patient Advocate" as we continue to empower you with insights and strategies for navigating your healthcare journey with confidence.If you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395Connect with Dr. Elena Borrelli:Instagram: @pathwaypadvocatesFacebook: Pathway Patient AdvocatesYoutube: Pathway Patient AdvocatesTiktok: Pathway Patient AdvocatesLinkedIn: Pathway Patient Advocatespathwaypa.com Hosted on Acast. See acast.com/privacy for more information.

Have you ever wondered what could happen if a doctor misreads a test result? Or if a medication change never gets communicated? Or if an important follow-up simply slips through the cracks?Medical errors happen far more often than most people realize and the consequences can be life-changing. But the good news is this: many of these errors can be caught early, and patients don’t have to navigate that risk alone.In this powerful episode of the Ask the Patient Advocate Podcast, Dr. Elena Borrelli is joined by assistant patient advocate and experienced physician associate Katelyn Klitzke, who brings years of clinical experience from Mayo Clinic and MinuteClinic. Together, they break down why medical errors remain such a widespread problem and how private patient advocacy offers an essential layer of protection in today’s complex healthcare system.You’ll learn: ✔️ What “medical errors” actually include — and why they’re more common than you think ✔️ How medication errors happen during transitions of care (and how advocates catch them) ✔️ Why rushed appointments, staffing shortages, and fragmented communication increase risks ✔️ The exact ways a patient advocate prevents mistakes, from reviewing records to tracking results ✔️ Real-life examples of errors caught before they caused harm ✔️ The #1 thing every patient should start doing today to protect themselvesMedical errors may be one of the leading causes of death in the U.S., but they don’t have to define your healthcare experience. With the right support, patients and families can stay informed, protected, and prepared no matter how complex the system becomes.If you’re feeling overwhelmed or unsure where to start, Pathway Patient Advocates is here to help you review your records, communicate with providers, and ensure nothing important gets missed. You don’t have to navigate the healthcare system alone.🎧 Tune in now to learn how to take control of your recovery, feel heard, and move forward one step at a time.Listen to the next episode of "Ask the Patient Advocate" as we continue to empower you with insights and strategies for navigating your healthcare journey with confidence.If you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395Take control of your healthcare journey with confidence.✨ Enroll today in our Patient Advocacy Course and learn how to speak up, stay organized, and make informed decisions about your care or your loved one’s.👉 Visit https://pathwaypa.com/pathwaycourses/ to get started.Connect with Dr. Elena Borrelli:Instagram: @pathwaypadvocatesFacebook: Pathway Patient AdvocatesYoutube: Pathway Patient AdvocatesTiktok: Pathway Patient AdvocatesLinkedIn: Pathway Patient Advocatespathwaypa.com Hosted on Acast. See acast.com/privacy for more information.

Welcome to our very first Ask the Patient Advocate episode! In this episode, we explore how patient advocates assist in navigating the healthcare system, from reviewing medical records for errors and gaps in care to improving communication with healthcare providers. Whether it's understanding treatment options, arranging second opinions, or advocating for patient rights, our aim is to empower patients to take control of their healthcare decisions.Additionally, we address the often-overlooked challenges of coordinating care and managing insurance and billing issues.Tune in to learn more about the vital role of patient advocates and how we can support you on your healthcare journey.For personalized assistance and support, reach out to us and discover how we can help navigate your path to better health. Call us at (947) 517-8395!Connect with Dr. Elena Borrelli:Instagram: @pathwaypadvocatesFacebook: Pathway Patient AdvocatesYoutube: Pathway Patient AdvocatesTiktok: Pathway Patient AdvocatesLinkedIn: Pathway Patient Advocatespathwaypa.com Hosted on Acast. See acast.com/privacy for more information.

Does the new year make you want a fresh start with your health?Are you feeling motivated — but also overwhelmed, frustrated, or unsure where to begin?What if this could be the year you finally stopped navigating your healthcare journey alone?In this episode of the Ask the Patient Advocate Podcast, Dr. Elena Borrelli and team member Christine explore why the start of a new year is such a powerful moment to reset, reflect, and take control of your health — especially if you’re living with chronic illness, ongoing symptoms, or a complex diagnosis like cancer.The “new year, new you” message can feel inspiring… but it can also feel heavy when you’ve been struggling to get answers, juggling appointments, or feeling dismissed by the healthcare system. That’s where private patient advocacy can change everything.In this conversation, you’ll learn: • Why the new year naturally sparks reflection and motivation around health • Why navigating the healthcare system alone is so overwhelming — even for healthcare professionals • What a private patient advocate really does, and how they differ from insurance-based advocates • How advocacy provides expertise, navigation, and emotional support — all in one place • What it truly means to have someone “stand by your side” through appointments, records, results, and decisions • Why now is the ideal time to bring in an advocate and build a strong foundation for the year aheadMost importantly, this episode is a reminder that you don’t need to have a perfect plan, organized records, or all the answers to get started. You just need to take the first step.✨ If this is the year you want clarity, support, and confidence in your healthcare journey — Pathway Patient Advocates is here to help.If you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395Take control of your healthcare journey with confidence.✨ Enroll today in our Patient Advocacy Course and learn how to speak up, stay organized, and make informed decisions about your care or your loved one’s.👉 Visit https://pathwaypa.com/pathwaycourses/ to get started.Connect with Dr. Elena Borrelli:Instagram: @pathwaypadvocatesFacebook: Pathway Patient AdvocatesYoutube: Pathway Patient AdvocatesTiktok: Pathway Patient AdvocatesLinkedIn: Pathway Patient Advocatespathwaypa.com Hosted on Acast. See acast.com/privacy for more information.

Do you know what’s actually written in your medical records? Have you ever wondered whether the information your doctors rely on is accurate, updated, or even complete? And what could happen if it isn’t?Most patients never think to review their medical records, or they assume it’s too confusing, too overwhelming, or simply unnecessary. But in today’s healthcare system, where studies show that up to 80% of records contain errors, overlooking them can lead to misdiagnoses, missed follow-up appointments, duplicate testing, and even dangerous treatment mistakes.In this episode of the Ask the Patient Advocate Podcast, Dr. Elena Borrelli is joined by Katelyn Klitzke, assistant patient advocate and former physician associate at Mayo Clinic, to break down why reviewing your medical records is one of the most powerful steps you can take to protect your health.Together, Elena and Katelyn unpack: ✔️ Why your medical records are more than documents,  they’re your health story ✔️ The most common errors found in medical charts (and why they matter) ✔️ What “gaps in care” are and how they put patients at risk ✔️ How organized medical records transform communication with your providers ✔️ Why record reviews are critical for second opinions, chronic conditions, and complex care ✔️ How patient advocates can retrieve, review, organize, and correct your records so nothing gets missedWhether you're managing multiple specialists, facing a new diagnosis, or simply trying to understand your own health better, this episode will help you see your medical records in a whole new way and empower you to take control of your care.If you've ever felt confused or overwhelmed by your records, you're not alone and you don’t have to navigate it by yourself. Pathway Patient Advocates is here to help you understand the data that drives your healthcare, so you can make confident, informed decisions every step of the way.🎧 Tune in now to learn how to take control of your recovery, feel heard, and move forward one step at a time.Listen to the next episode of "Ask the Patient Advocate" as we continue to empower you with insights and strategies for navigating your healthcare journey with confidence.If you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395Take control of your healthcare journey with confidence.✨ Enroll today in our Patient Advocacy Course and learn how to speak up, stay organized, and make informed decisions about your care or your loved one’s.👉 Visit https://pathwaypa.com/pathwaycourses/ to get started. Hosted on Acast. See acast.com/privacy for more information.

What helps people find meaning after a life-changing diagnosis?How do you stay present when fear threatens to take over?And can creativity truly become a path to healing?In this deeply inspiring episode of the Ask the Patient Advocate Podcast, Dr. Elena Borrelli sits down with author, artist, mother of four, and 28-year breast cancer survivor Olga Tomaszewski — a woman whose story radiates resilience, faith, and transformation.Olga shares how sculpting, painting, and writing became more than creative outlets — they became lifelines. Through fear, uncertainty, motherhood, and healing, art helped her reconnect with herself, find her voice, and ultimately become the hope she once searched for during her own diagnosis.Together, Elena and Olga explore: ✔️ How creativity can bring peace, reflection, and emotional healing ✔️ What it’s like to navigate breast cancer as a young mother ✔️ How faith and inner guidance shaped Olga’s journey ✔️ Why finding meaning after illness is possible — and powerful ✔️ What Olga wants every newly diagnosed person to know ✔️ The inspiration behind her books, including Be Still: Healing One Moment at a TimeThis episode is a reminder that healing is not just physical — it’s emotional, spiritual, and deeply personal. Olga’s courage and honesty offer comfort, connection, and the reassurance that no one walks their journey alone.If you’re facing a diagnosis, supporting a loved one, or simply searching for meaning during difficult seasons, this conversation will uplift your spirit and strengthen your heart.✨ Explore Olga’s books, community, and upcoming work: — For Women’s Sake (Facebook community) — understandingthehumanexperience.com✨ Explore Pathway Patient Advocates’ self-advocacy courses to support your own healthcare journey: pathwaypa.com/pathwaycoursesRemember — navigating your health can be overwhelming,But it’s a lot better when we go through it together.If you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395Connect with Olga Tomaszewski:https://www.understandingthehumanexperience.com/https://www.linkedin.com/in/olga-tomaszewski-4482572bahttps://www.facebook.com/dee.andrea.3/Connect with Dr. Elena Borrelli:Instagram: @pathwaypadvocatesFacebook: Pathway Patient AdvocatesYoutube: Pathway Patient AdvocatesTiktok: Pathway Patient AdvocatesLinkedIn: Pathway Patient Advocatespathwaypa.com Hosted on Acast. See acast.com/privacy for more information.

Do you ever leave a doctor’s appointment feeling unheard? Have you struggled to ask the right questions, remember important details, or speak up when something doesn’t feel right?In this empowering episode of the Ask the Patient Advocate Podcast, Dr. Elena Borrelli and Christine break down one of the most important skills any patient can learn: self-advocacy.Most people think advocating for themselves means being pushy or confrontational, but real advocacy is the opposite. It’s about clarity, confidence, preparation, and partnership.Dr. Borrelli introduces her signature A.D.V.O.C.A.T.E. framework, a simple but powerful guide that helps patients stay organized, informed, and in control throughout their healthcare journey. Together, they explore common mistakes patients make, the best ways to prepare for appointments, and how to communicate effectively with your care team.✨ In this episode, you’ll learn:What true self-advocacy looks like and what it isn’tThe A.D.V.O.C.A.T.E. method for becoming an empowered patientHow to prepare for appointments so your voice is heardThe communication habits that build trust with your healthcare teamHow staying organized can dramatically improve your careWhy self-advocacy creates better outcomes, less stress, and more confidenceYou’ll also get a behind-the-scenes look at Pathway Patient Advocate’s Self-Advocacy Course, designed to help patients take control of their health using proven tools, step-by-step guidance, and real-world strategies.Whether you’re dealing with a chronic condition, supporting a loved one, or simply wanting to take charge of your health, this episode will give you the confidence and clarity you need to advocate for yourself the right way.🎧 Tune in now to learn how to take control of your recovery, feel heard, and move forward one step at a time.Listen to the next episode of "Ask the Patient Advocate" as we continue to empower you with insights and strategies for navigating your healthcare journey with confidence.If you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395Take control of your healthcare journey with confidence.✨ Enroll today in our Patient Advocacy Course and learn how to speak up, stay organized, and make informed decisions about your care — or your loved one’s.👉 Visit https://pathwaypa.com/pathwaycourses/ to get started.Connect with Dr. Elena Borrelli:Instagram: @pathwaypadvocatesFacebook: Pathway Patient AdvocatesYoutube: Pathway Patient AdvocatesTiktok: Pathway Patient AdvocatesLinkedIn: Pathway Patient Advocatespathwaypa.com Hosted on Acast. See acast.com/privacy for more information.

What do you do when you first hear the words “Down Syndrome” tied to your loved one? How do you navigate the medical decisions, emotions, and day-to-day challenges that come with a new diagnosis? And where can families turn when the journey feels overwhelming?In this deeply meaningful episode of the Ask the Patient Advocate Podcast, Dr. Elena Borrelli and Christine explore what it truly means to navigate life with Down Syndrome, from diagnosis to long-term support. Whether you're a new parent, a caregiver, or someone wanting to understand the condition more clearly, this episode offers clarity, comfort, and actionable guidance.But this isn’t just a medical conversation, it’s a human one.✨ In this episode, you’ll learn:What Down Syndrome actually is in simple, clear termsCommon health concerns and why ongoing follow-up mattersHow to build a strong care team, with or without access to specialty centersThe emotional realities parents and caregivers often faceHow private patient advocates help coordinate care, reduce stress, and support families every step of the wayWhy advocacy, both personal and professional, is essential for achieving the best outcomesDr. Borrelli also shares powerful reassurance for families at the beginning of the journey: you don’t need all the answers on day one. What matters most is finding support and taking things one step at a time.This episode shines a light on the love, resilience, and strength within the Down Syndrome community and the importance of having knowledgeable advocates in your corner.If you or someone you love is navigating Down Syndrome, this conversation will leave you feeling informed, supported, and far less alone.🎧 Tune in now to learn how to take control of your recovery, feel heard, and move forward one step at a time.Listen to the next episode of "Ask the Patient Advocate" as we continue to empower you with insights and strategies for navigating your healthcare journey with confidence.If you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395Take control of your healthcare journey with confidence.✨ Enroll today in our Patient Advocacy Course and learn how to speak up, stay organized, and make informed decisions about your care or your loved one’s.👉 Visit https://pathwaypa.com/pathwaycourses/ to get started.Connect with Dr. Elena Borrelli:Instagram: @pathwaypadvocatesFacebook: Pathway Patient AdvocatesYoutube: Pathway Patient AdvocatesTiktok: Pathway Patient AdvocatesLinkedIn: Pathway Patient Advocatespathwaypa.com Hosted on Acast. See acast.com/privacy for more information.

Have you or someone you love ever received unexpected genetic results? Are you struggling to process a diagnosis, make difficult decisions, or manage the overwhelming emotions that come with genetic information?If so, this episode is for you — and you are not alone.In this powerful and deeply human episode of the Ask the Patient Advocate Podcast, Dr. Elena Borrelli sits down with Mary Frances Garber, a genetic counselor with more than 30 years of experience and a pioneer in supportive genetic counseling.Together, they explore what really happens after you leave the doctor’s office — the shock, fear, grief, guilt, uncertainty, and the emotional “fog” that often follows genetic information. Mary Frances shares how she guides patients and families through some of the hardest moments of their lives, from prenatal diagnoses to hereditary cancer risk, offering compassion, clarity, and a safe place to breathe.💛 In this episode, you’ll learn:What supportive genetic counseling is and why it’s so desperately neededThe most common emotional responses after receiving genetic newsWhy guilt, grief, and overwhelm are normal — and how to move through themHow families can make difficult decisions with support instead of fearWhat it looks like to have someone walk beside you through prenatal diagnosesHow patients facing hereditary cancer risk process grief, identity shifts, and next stepsPractical advice for anyone currently navigating genetic resultsListen to the next episode of "Ask the Patient Advocate" as we continue to empower you with insights and strategies for navigating your healthcare journey with confidence.If you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395Connect with Mary-Frances:http://www.listeningreflectinghealing.comhttp://www.facebook.com/mfgcgcConnect with Dr. Elena Borrelli:Instagram: @pathwaypadvocatesFacebook: Pathway Patient AdvocatesYoutube: Pathway Patient AdvocatesTiktok: Pathway Patient AdvocatesLinkedIn: Pathway Patient Advocatespathwaypa.com Hosted on Acast. See acast.com/privacy for more information.

Are you or someone you love navigating diabetes during the holidays? Wondering how to enjoy the season without feeling overwhelmed, restricted, or stressed about your health?You’re not alone — and this episode is here to support you.In this Health for the Holidays episode of the Ask the Patient Advocate Podcast, Dr. Elena Borrelli and co-host Christine discuss the unique challenges that come with managing diabetes during a season filled with gatherings, traditions, and — of course — endless holiday food.Whether you or a loved one is newly diagnosed or working to stay balanced throughout the season, this conversation offers practical guidance, emotional support, and empowering tools to help you stay in control without missing the moments that matter.💙 Inside this episode, you’ll learn:Why the holidays can feel especially overwhelming after a diabetes diagnosisHow to plan ahead so you can enjoy gatherings without stressWhat to include in a simple emergency plan for unexpected blood sugar changesHow to navigate setbacks with grace (because nobody is perfect!)Ways to stay present, joyful, and connected while prioritizing your healthHow a private patient advocate can help you coordinate care, build a plan, and stay supportedThis episode is filled with compassion, practical insights, and reminders that you can enjoy the holidays while taking care of your health. Balance is possible — and you deserve to celebrate, connect, and feel confident every step of the way.🎧 Tune in now to learn how to take control of your recovery, feel heard, and move forward — one step at a time.Listen to the next episode of "Ask the Patient Advocate" as we continue to empower you with insights and strategies for navigating your healthcare journey with confidence.If you have questions or topics you'd like us to explore, don't hesitate to reach out to us at advocate@pathwaypa.com. Remember, with the right advocate by your side, managing your health becomes a journey of empowerment and clarity.For personalized assistance and support, reach out to us and discover how we can help you navigate your path to better health. Call us at (947) 517-8395Take control of your healthcare journey with confidence.✨ Enroll today in our Patient Advocacy Course and learn how to speak up, stay organized, and make informed decisions about your care — or your loved one’s.👉 Visit https://pathwaypa.com/pathwaycourses/ to get started.Connect with Dr. Elena Borrelli:Instagram: @pathwaypadvocatesFacebook: Pathway Patient AdvocatesYoutube: Pathway Patient AdvocatesTiktok: Pathway Patient AdvocatesLinkedIn: Pathway Patient Advocatespathwaypa.com Hosted on Acast. See acast.com/privacy for more information.