Freedom Blueprint for Home Services | HVAC, Plumbing, Electrical, Leadership, Business Growth

Show InformationEpisode Number: 124Date: December 22, 2025Duration: 18:07Host Contact InformationHost: Justin DeeseWebsite: JustinDeese.comContact: podcast@JustinDeese.comGuest Contact InformationGuest: Kate HendricksonContact: kate@justindeese.comWebsite: kate-hendrickson.comAdditional Co-Host: Kristen DeeseContact: kristen@kristendeese.comWebsite: kristendeese.comSummaryIn this episode of the Freedom Blueprint Podcast, Justin Deese is joined by Kristen Deese and Kate Hendrickson for a behind-the-scenes conversation recorded while scouting the venue for Freedom Blueprint Live in Pensacola Beach.The trio dives into one of the most common frustrations in the home service industry — the belief that “nobody wants to work anymore.” Justin challenges that mindset and breaks down why hiring and retention issues are almost always leadership and culture problems, not labor shortages.They also preview what makes Freedom Blueprint Live different from typical conferences, explore leadership lessons inspired by the Blue Angels, and share a practical (and fun) discussion on how DISC personality styles can help leaders recognize and appreciate their teams in ways that actually matter — even down to gift-giving.Takeaways“Nobody wants to work” is a myth — strong leadership and clear expectations attract the right peopleCulture and retention are built intentionally, not by accidentMilitary leadership principles (like those used by the Blue Angels) translate directly to businessFreedom Blueprint Live is a working session, not a sit-and-listen eventUsing DISC helps leaders communicate, recognize, and reward team members more effectivelyAppreciation lands better when it matches the personality style of the person receiving itChapters00:00 – Introduction and co-hosts01:15 – Kate’s new Christmas novel Christmas Switch03:17 – Recording on location and venue scouting04:06 – Freedom Blueprint Live event overview04:51 – Blue Angels leadership inspiration07:00 – Busting the “nobody wants to work” myth08:48 – Military leadership lessons and guest speakers11:00 – DISC personality overview13:28 – DISC-based recognition and gift-giving examples16:00 – Final thoughts and event detailsKeywords#FreedomBlueprintPodcast #JustinDeese #KristenDeese #KateHendrickson #Leadership #Hiring #Retention #CompanyCulture #DISC #EmployeeRecognition #HomeServiceBusiness #HVAC #Plumbing #Electrical #ContractorLife #BusinessLeadership #FreedomBlueprintLive #BlueAngels #MilitaryLeadership #PensacolaBeachMentioned in this episode:SERVICE MANAGER ACADEMY 2026WWW.SERVICEMANAGERTRAINING.COM

Show InformationEpisode Number: 123 Date: 12/15/25 Duration: 31:55Host Contact InformationHost: Justin Deese Website: JustinDeese.com Contact: podcast@JustinDeese.comGuest Contact InformationGuest: Richard Kohberger (“Blue Collar Nerd”) Company: Blue Collar Nerd / ServiceTitan Guest Website: BlueCollarNerd.comSummaryIn this episode of the Freedom Blueprint Podcast, Justin reconnects with longtime friend and industry standout Richard Kohberger, better known as the Blue Collar Nerd. Richard shares how he went from being a self-described theater kid and tech geek to becoming a key voice in the home services space and a full-time ServiceTitan “genius.”He walks through his early days riding along as a tech in his dad’s HVAC company, the realization that field work wasn’t his long-term path, and how he transitioned into operations, inventory, and eventually deep technical and software roles inside the business. Richard also talks about feeling like an outsider at best-practice groups—and how being encouraged by Justin and others helped him embrace his different perspective and lean into content creation.Justin and Richard break down the origin story of the Blue Collar Nerd YouTube channel, how honest ServiceTitan critique videos led to a partnership and then a role at ServiceTitan, and why video is such a powerful medium for contractors who hate reading long release notes. Richard also introduces the Ultimate ServiceTitan Guide—a searchable, ever-evolving library designed to help everyone from new users to advanced operators get more out of the platform, faster.They wrap up with practical advice on underused ServiceTitan features that make technicians’ lives easier, reduce errors, and help owners build more scalable, modern home service businesses.TakeawaysYou don’t have to fit the “traditional contractor mold” to build a big impact in the trades—leaning into your unique strengths (tech, acting, content, systems) can create an entirely new role or business.ServiceTitan is constantly evolving, and staying current is essential if you want to stay competitive as marketing, technology, and customer expectations change.Video-based learning (like Blue Collar Nerd’s release note breakdowns) helps owners and teams understand new features without slogging through long technical documents.The Ultimate ServiceTitan Guide serves as a living library instead of a one-time course—everything is searchable and transcribed so teams can quickly find answers in the moment.Technicians often get the short end of the stick with software; smart setup and features like conditional logic in forms and configurable services dramatically reduce clutter and mistakes in the field.Dynamic pricing combined with configurable services helps keep your pricebook cleaner, more accurate, and easier for techs to use—while still protecting margins.Eliminating opportunities for human error with better systems isn’t about blaming people, it’s about designing a business that supports them.Chapters00:00 – Welcome & Reunion Justin welcomes Richard “Blue Collar Nerd” Kohberger back and sets the stage for the conversation.01:00 – Born into the Trades (But Not the “Typical Tech”) Richard talks about growing up around his dad’s HVAC company, being a theater/film kid, and why he never thought the trades would be his path.03:30 – From Ride-Alongs to Realizations How riding with techs turned into a full-time technician role—and the...

Show InformationEpisode Number: 122 Date: December 8, 2026 Duration: 36:19Host Contact InformationHost: Justin Deese Website: JustinDeese.com Contact: podcast@JustinDeese.comGuest Contact InformationGuest: Scott Irwin Company: Network Plumbing, Electrical and Air ConditioningEmail: scott@blueskynetwork.com.au Guest Website: https://networkplumbing.com.au/ SummaryIn this episode, Justin sits down with Australian trade veteran Scott Irwin, who has grown his company from one truck in 1987 to more than 120 trucks and 100+ team members across Sydney and Melbourne. Scott shares how the business evolved from single trade to multi-trade (plumbing, air conditioning, electrical, and handyman), and why leveraging an existing customer database is the fastest way to expand services without exploding marketing costs.They unpack the real impact of AI on the trades, the shift from pagers and Yellow Pages to iPhones and ServiceTitan, and how software has completely changed dispatching, reporting, and scalability. Scott also tells the story of how he helped bring ServiceTitan to Australia, what that rollout looked like, and why software is a “Ferrari” that only works if you know how to drive it and actually implement.Scott closes with hard-earned advice for owners 3–5 years into business: stop procrastinating, believe in your worth, and charge properly. He’s bought multiple businesses where owners underpriced themselves into a broke retirement, and he’s on a mission to change that mindset. You’ll also hear how he’s built a culture where young techs are lined up at 5:45 a.m. with a smile, why your team is more important than your customers, and how to create customers “for life” by first taking care of your people.TakeawaysProcrastination kills growth – pick one thing, implement it, and move; stagnation is the silent business killer.Believe in your worth and price accordingly – many trade owners undercharge for decades and have nothing to show when it’s time to sell.Your existing database is your gold mine – adding trades (like electrical or aircon) to current customers is far cheaper than acquiring new ones.Repeat business is everything – Scott’s company runs on ~72% repeat clientele, dramatically lowering marketing costs and boosting profitability.Software isn’t a magic bullet – ServiceTitan (or any platform) only works if you already have solid processes and a commitment to implementation.AI will hit white-collar first, not the trades – but tech-enabled trades will win; the human relationship still matters most.Take care of your team so they take care of your customers – culture, belief, and genuine care create a place people love to work.Surround yourself with winners, not whiners – top operators in the trades are usually happy to help… if you actually execute on their advice.Chapters00:02 – Meet Scott Irwin: From “Down Under” to the Freedom Blueprint01:02 – Starting in 1987: One Truck, Pagers, and Public Pay...

Show InformationEpisode Number: 121 Date: December 1, 2025 Duration: 15:22Host Contact InformationHost: Justin Deese Website: JustinDeese.com Contact: podcast@JustinDeese.comServiceManagerTraining.comSummaryIn this solo episode, Justin breaks down the five biggest leadership challenges every service manager faces—and more importantly, how home service business owners can help their managers overcome them.Whether your service manager is drowning in technician drama, struggling to hold people accountable, afraid of KPIs, buried in chaos, or burning out… this episode shows you exactly where the gaps are and how to close them.Justin shares real stories from 20 years in the trades, the hard lessons he learned from promoting great technicians into leadership without proper training, and a clear roadmap to transform your service manager into the leader your business desperately needs.If you’re ready for better performance, stronger culture, predictable revenue, and a business that can finally scale without you — this episode is your blueprint.TakeawaysThe technician-to-leader transition is the #1 place service managers fail — and it’s predictable.Tough conversations aren’t a personality trait; they’re a teachable leadership skill.Most service managers make decisions on gut, not data, because nobody taught them KPIs.Without documented systems, your service manager becomes the bottleneck that limits growth.Burnout isn’t a badge of honor — it’s a culture problem that destroys great managers.Every challenge is a skill gap, not a character flaw — and skill gaps can be trained.Chapters00:00 — Welcome & Why This Episode Matters 01:22 — The Technician-to-Leader Trap 05:41 — Why Difficult Conversations Don’t Happen 10:06 — KPIs: The Missing Link in Daily Leadership 14:42 — Systems That Scale (and Set Managers Free) 18:38 — Leading Without Burnout 21:55 — Why Training Your Service Manager Changes Everything 22:45 — Learn More About Service Manager AcademyKeywords#ServiceManager #HomeServiceBusiness #HVACBusiness #PlumbingBusiness #ElectricalBusiness #LeadershipDevelopment #TechnicianToLeader #BusinessGrowth #ServiceManagerTraining #TradeBusinessSuccess #FreedomBlueprintPodcastMentioned in this episode:SERVICE MANAGER ACADEMY 2026WWW.SERVICEMANAGERTRAINING.COM

Show InformationEpisode Number: 120 Date: Nov 28, 2025 Duration: 32:16Host Contact InformationHost: Justin Deese Website: JustinDeese.com Email: podcast@JustinDeese.comGuest Co-Host: Kristen DeeseWebsite: KristenDeese.comGuest Contact InformationGuests: Justin & Janeen Norquist Company: Just In Time Heating, Air Conditioning & Plumbing Website: www.JustInTimeHeroes.com Emails: • Justin – Justin@JustInTimeHeroes.com • Janeen – Janeen@JustInTimeHeroes.comEpisode DescriptionThe contracting world has changed — fast. In this episode, we explore how leadership, technology, team culture, and customer expectations have reshaped the plumbing and HVAC industry. Recorded live at Service World Expo 2025, Justin and Kristen sit down with Justin and Janeen Norquist of Just In Time to unpack what the industry looked like 10–15 years ago versus today.From hiring for culture instead of résumés, to leveraging AI and modern training tools, to redefining emergency service and building a workplace where people want to stay—this conversation is a masterclass in evolving your business without losing your values.SummaryBuilding a sustainable contracting business today looks nothing like it did a decade ago—and the Norquists have lived the shift firsthand. Over 15 years, they grew Just In Time from a two-person 24/7 operation to a 24+ employee, culture-first organization anchored in core values, structure, and modernized training.They share how the expectation of “years of experience” has been replaced by hiring for attitude, work ethic, and alignment. Technology like Service Titan, Conduit, and Interplay has shortened training timelines from years to weeks, created consistency across the team, and helped them compete with underpriced one-truck operators in rural markets.The conversation digs into how AI is already becoming a powerful support tool for communication, leadership, and coaching—and why it should supplement thinking, not replace it. The group also explores generational changes in the workforce, the shift away from 24/7 emergency service, and how DISC profiles and value-driven leadership create stronger teams.It all wraps with a powerful leadership example: Justin’s year-long daily habit of walking a mile and reading every morning, which quietly transformed their entire company as the team joined in.TakeawaysExperience ≠ Alignment: A tech with 20 years in the field might still do things the wrong way. Hire for character and train the skill.Six-week ramps are the new norm: Modern tools have drastically shortened the path to productivity for new technicians.Tech unlocks consistency: ServiceTitan forms, digital proposals, and structured processes ensure every customer gets the same quality experience.AI is a force-multiplier: Use it as a thinking partner to refine communication, draft documentation, anticipate team questions, and coach technicians.Customers aren’t looking for the cheapest—just the clearest value: Tools like Conduit help simplify complex choices and separate your...

Show InformationEpisode Number: 119 Date: November 27, 2025 Duration: 29:29Host Contact InformationHost: Justin Deese Website: JustinDeese.com Contact: podcast@JustinDeese.comGuest Contact InformationGuest: Julian Crawford Company: APE Services Guest Website: Julian.APEServices@gmail.com SummaryIn this inspiring live episode from Service World Expo 2025 in Las Vegas, Justin Deese sits down with Julian Crawford, the 20-year-old entrepreneur behind APE Services, an HVAC and plumbing company shaking up the home service industry in Central Florida. Joined by Tom Peregrino, former Service Nation president, the group dives deep into Julian’s journey — from graduating high school and rolling up his first line set to building a thriving business in less than two years.Julian shares how curiosity, courage, and calculated risk-taking helped him move from employee to entrepreneur before most people even start their careers. He also reveals how technology and AI have become game changers in his operations — from troubleshooting jobs to recording with Meta smart glasses. This episode is a masterclass in hustle, mindset, and modern leadership for the next generation of tradespeople.Takeaways🌟 Age is just a number when your mindset is growth-driven.💡 Take risks when you have “nothing to lose” — use your season of freedom to learn and build.⚙️ Technology (like AI and smart glasses) can transform the trades.📈 “Hustle like you’re broke” — effort and consistency beat excuses.🧠 Surround yourself with the right people; your circle defines your trajectory.💬 The “magic sauce” for business success: implementation.Chapters00:00 – Live from Service World Expo 2025 01:00 – Meet Julian Crawford: 20-Year-Old Contractor and Entrepreneur 03:00 – From Graduation to HVAC Startup 06:00 – The Power of Taking Action and Meeting Mentors 10:00 – Risks, Rewards, and the Mindset of a Young Business Owner 14:00 – Using AI and Tech to Grow in the Trades 18:00 – Sacrifice, Discipline, and Focus on the Bigger Picture 22:00 – Lessons from Mentors and Early Entrepreneurship 25:00 – “Luck” is Just Preparation Meeting OpportunityKeywords#FreedomBlueprint #HVAC #Entrepreneurship #YoungEntrepreneur #HomeServices #Plumbing #AI #ServiceWorldExpo #Trades #BusinessGrowth #JustinDeese #JulianCrawford #APEservices #Mindset #Implementation #Leadership #TechnologyInTrades #SmallBusiness #Inspiration #ServiceNationMentioned in this episode:SERVICE MANAGER ACADEMY 2026WWW.SERVICEMANAGERTRAINING.COM

Show InformationEpisode Number: 118 Date: November 26, 2025 Duration: 24:10Host Contact InformationHost: Justin Deese Website: JustinDeese.com Contact: podcast@JustinDeese.comGuest Contact InformationGuest: Matthew AbbottCompany: Abbott Family InsuranceGuest Website: Abbottfamilyagency.comGuest email: matthew@abbottfamilyagency.comSummaryLive from Service World 2025 in Las Vegas, Justin and guest co-host/Virtual CFO Kristen Deese sit down with Matthew Abbott of Abbott Family Insurance to unpack a turnkey way contractors can legally lower taxable wages, reduce FICA/FUTA/SUTA, and still make employees whole—often putting ~$600 net back per employee per year. You’ll hear how a Self-Insured Medical Reimbursement Plan working alongside Section 125/105 cafeteria and medical reimbursement rules can be implemented without disrupting payroll, why it doesn’t tank Social Security earnings history, and how MEC options help smaller shops finally offer benefits that recruit and retain. Matthew also previews a no-sales-call, secure online pricing tool for employer benefits.TakeawaysCFO vs. Tax Pro: Same numbers, different goals—valuation vs. tax minimization can (and should) work together.Strategy basics: Pair Section 125 cafeteria plans with Section 105 medical reimbursements to lower taxable income while reimbursing employees to keep take-home whole.Contractor impact: Roughly $14,000 reduction in taxable wages per employee can net ~$600/year to the business per employee (on average).Compliance confidence: Matthew’s team backs implementations with audit support and experience working with audited public-sector groups.W-2 & Social Security: Taxable income drops, but reported gross for things like loans and long-run Social Security calculations remains intact.Benefits mix: Combine MEC (Minimum Essential Coverage) for affordability with buy-up major medical options to boost enrollment and retention.Coming soon: A secure, contactless employer-benefits pricing tool to compare plans without the sales-call gauntlet.ChaptersMeet Matthew Abbott & why taxes ≠ growth: setting CFO vs. CPA expectationsWhat is a Self-Insured Medical Reimbursement Plan (and why big companies already use it)How the plan flows through payroll: pre-tax reduction + after-tax reimbursementThe math for contractors: shrinking FICA/FUTA/SUTA and capturing ~$600/employee/yearAudit posture & why public-sector experience mattersTech-forward enrollments: simple portals and mainstream carrier networks/TPAsMEC plans for small teams: affordable entry + optional buy-upsW-2 box details, mortgages, and Social Security averages clarifiedPricing pressure, retention, and avoiding “set it & forget it” benefitsAnnouncement: contactless online pricing tool & how to reach MatthewKeywords#ContractorTaxSavings #Section125 #Section105 #CafeteriaPlan #MedicalReimbursement #SIMRP #SelfInsuredBenefits #FICA #FUTA #SUTA #MECPlans #EmployeeBenefits #HomeServiceContractors #VirtualCFO #Valuation #EBITDA #Recruiting #Retention #PayrollStrategy #ServiceWorld2025Mentioned in this...

Show Information Episode Number: 117Recorded at Service World Expo (October 2025) Date: November 11, 2025 Duration: 23:52Host Contact Information Host: Justin Deese Website: JustinDeese.com Contact: podcast@JustinDeese.comGuest Contact Information Guest: “The Hiking Tribe” (3 of the 9 women) — Kim Martin, Kristen Deese, and Company: Various (women from the trades)Summary Recorded live at Service World Expo 2025, Justin and guest co-host Kristin Deese sit down with three members of a nine-woman “Hiking Tribe” who tackled the Grand Canyon’s Hermit Trail: 32 rugged miles over four days with ~35-40 lb packs, cliff-hugging traverses, and a brutal first day dropping ~5,000 feet. They share how permits pushed them from a planned rim-to-rim into an even gnarlier route, why trekking poles saved their knees, what camp life really looked like, and the surreal moment a supermoon lit the canyon like daylight. Most powerful of all: the solidarity—nine women from the trades choosing a hard thing, supporting each other through fear, tears, and triumph, and proving they can do it again.TakeawaysHard resets matter: four days off-grid (no music/speakers per leave-no-trace) brought unexpected calm and clarity.Downhill is the destroyer: 5,000 feet down over “Grand Canyon miles” taxed arms, triceps, and balance more than the climb out. Trekking poles made a huge difference.Team > terrain: nine women rotated help—tent setup, foot care, morale (yes, trail songs!)—so everyone got through the sketchy spots.Guides matter: smart food logistics and first-aid (especially feet) turned a suffer-fest into a safe, epic push.Choose hard things: testing limits builds personal strength at any age—then makes you hungry for the next challenge.Chapters 00:00 — Live from Service World Expo 2025 + intros (Justin & guest co-host Kristin) 03:00 — The “crazy idea” is born: bucket lists → Grand Canyon plan (permits derail rim-to-rim) 05:30 — Hermit Trail reality: bouldering with 35–40 lb packs + cliffside single-track 08:15 — Day 1: 7 GC miles, 5,000 ft down, and the helicopter daydreams 10:40 — Why downhill hurt more than uphill + the magic of trekking poles 12:10 — Camp life: tents, food logistics, and surprisingly great fajitas 13:50 — Silence, serenity, and the post-trip aversion to background noise 15:20 — Leave-no-trace: even music is a no-go; embracing the quiet 16:40 — Supermoon over the canyon: a wordless, teary, unforgettable night 18:05 — Support systems: fear spikes, trail songs, and looking out for each other 19:30 — The deeper win: confidence, age-defying grit, and planning the next one 21:10 — Justin’s closing: pride, perspective, and why choosing “hard” mattersKeywords #GrandCanyon #HermitTrail #ServiceWorldExpo #WomenInTrades #Backpacking #HikingTribe #OutdoorAdventure #RimToRim #Resilience #Mindset #Leadership #Teamwork #Supermoon #LeaveNoTrace #PersonalGrowth #FreedomBlueprintPodcastMentioned in this episode:SERVICE MANAGER ACADEMY 2026WWW.SERVICEMANAGERTRAINING.COM

Show InformationEpisode Number: 116Date: Recorded live at Service World Expo (Oct 2025) Duration: 30:38Host Contact InformationHost: Justin DeeseWebsite: JustinDeese.comContact: podcast@JustinDeese.comGuest Contact InformationGuest: Doug WyattCompany: Synergy Learning SystemsGuest Website: SynergyLearningSystems.netGuest Email: info@synergylearningsystems.netGift to listeners: Free access to “Foundation 3: The Wordsmith” (42 micro-learnings / ~6 hours). Use the Contact form and choose the option for Justin’s podcast. Plus: entry for a $40,000 year-long training package giveaway (details via Doug’s team).SummaryLive from Service World Expo 2025, Justin sits down with sales trainer and contractor advocate Doug Wyatt to unpack “closing without conflict.” Doug shares his “grandmother rule,” the seven foundations of effective communication, and why technicians should always present options (good/better/best) without projecting their own wallets onto the customer. He role-plays a simple framework for the #1 stall—“I need to think about it”—by sorting it into three buckets (questions, wrong recommendation, price) and then “reducing to the ridiculous” to reframe value. Doug also digs into mindset, the Pareto principle in your shop, recruiting A players (and curing/cutting culture cancers), and his 52-week path to mastery that ties call center, field, sales, install, and leadership into one continuous implementation rhythm.TakeawaysPresent real options: many customers will choose premium when they understand value—don’t remove their choice.Handle “I need to think about it” with the 3 buckets: more questions, wrong fit, or price—then address the true issue.Use “rare listening”: reflect, relate, and keep resistance low—never dismiss concerns.Reframe price: “reduce to the ridiculous” (e.g., weekly cost over system life) to connect investment to everyday value.Master the third head: ops and technical matter, but communication is the multiplier.Build culture intentionally: recruit A players, grow hungry B’s, and address persistent problems decisively.ChaptersOpening & why technicians “aren’t salespeople” (and why they actually are)The Grandmother Rule & values from the tradesOptions selling: good/better/best without biasRole-play: Defusing “I need to think about it”Price psychology: get to the real objection, then reframe valueThe three-headed monster: ops, technical, communicationPareto in your shop: focus on high-leverage people and activitiesRecruiting & culture: A players, standards, and steady improvement52-week path to mastery & weekly role-playsHow to claim the free Wordsmith training + giveawayKeywords #ServiceWorldExpo #FreedomBlueprintPodcast #DougWyatt #SynergyLearningSystems #HVAC #HomeServices #Contractors #SalesTraining #Communication #OptionsSelling #ObjectionHandling #PriceObjections #GoodBetterBest #Mindset #CallCenter #Technicians #Leadership #Recruiting #ParetoPrinciple #GrandmotherRule #Roleplay #TheWordsmith #52WeekProgram #ClosingWithoutConflict #PremiumPricing #CustomerExperience #Microlearning #LivePodcast #JustinDeese Mentioned in this episode:SERVICE MANAGER ACADEMY 2026WWW.SERVICEMANAGERTRAINING.COM

Show Information Episode Number: 115 Date: November 17, 2025 Duration: 30:10Host Contact InformationHost: Justin Deese Website: JustinDeese.com Contact: podcast@JustinDeese.comGuest Contact InformationGuest: Kristin Deese Company: Virtual CFO for the Trades Guest Website: kristendeese.comSummaryIn this episode, Justin and Kristin recap a jam-packed travel season as new empty nesters, hitting major industry events like Pantheon, The Wealthy Plumber Hurrah, Vertical Track, Resideo, and Service World Expo. They share real-world stories from the road, from bleeding toenails at Vertical Track to people-watching in Venice Beach and Halloween in Vegas.Justin walks through their experiment with semi-private flying on JSX and compares the experience to traditional commercial airlines, explaining why time, stress, and flexibility matter more than legroom. The conversation then shifts into business mode as they introduce the upcoming Service Manager Academy and the Freedom Blueprint Live event, talking about why developing strong service managers is such a crucial lever for owners and what they’re seeing in the 2025–2026 revenue climate for the trades.Whether you’re a home-service owner, a service manager in training, or a contractor couple trying to design a life you love, this episode gives you a behind-the-scenes look at how Justin and Kristin think about travel, events, leadership, and the future of the trades.TakeawaysTrade show season is intense—but strategic. Pantheon, Wealthy Plumber, Vertical Track, Resideo, and Service World Expo each serve a different purpose, from networking to deep client work to staying ahead of industry trends.Partnerships are basically business marriages. Kristin compares taking on a partner to getting married—you’d better be okay being “married” to that person, because it’s a major, long-term commitment that requires intentionality, not just feelings.Semi-private travel (JSX) can be a game-changer. Skipping traditional terminals, security lines, and chaos gave them more time in LA and dramatically reduced travel stress—and in this case, at a fare that was less than a first-class commercial ticket.Relationships are the real ROI of events. Reconnecting with long-time friends, clients, and industry partners—and finally meeting Zoom-only clients in person—was a major highlight of Vertical Track and Service World Expo.Service managers need real training, not just a new title. Most service managers are promoted technicians who’ve never been taught leadership, coaching, or how to drive ROI—hence the launch of the 12-week Service Manager Academy.Freedom Blueprint Live is back in 2026. Justin and Kristin tease their next live event in Pensacola Beach and talk about why timing, location, and industry cycles matter when planning events for contractors.The revenue climate is shifting. Many contractors struggled to hit 2025 revenue goals, and Justin and Kristin are watching closely to see how 2026 plays out—and what owners need to do now in budgeting and planning.Chapters00:00 – Welcome back & crazy fall travel season02:00 – Partnerships vs. marriage: why bringing on a partner is a huge commitment04:00 – Pantheon recap: massive show, great keynotes, and getting lost in the...

Show InformationEpisode Number: 114 Date: November 6, 2025 Duration: 45:24Host Contact InformationHost: Justin Deese Website: JustinDeese.com Contact: podcast@JustinDeese.comGuest Contact InformationGuest: Tyler Williams Company: Mammoth Marketing Guest Website: — https://tylerwilliams.net/ SummaryFrom ripping windshields in Alaska to running a 75–80-client marketing agency for plumbers, Tyler Williams shares how niching down, building unforgettable brands (think “cereal box” vans), and focusing on tight service areas can beat deep-pocket competitors. We unpack the evolution from SEO/PPC to LSAs, why consistency and frequency matter more than hacks, and how AI is stripping away ad “placement” complexity—putting creative taste and storytelling back on top. We close with the operational linchpin: answer the phone, script your CSRs, and protect your ad ROI.TakeawaysNiche wins: specialize in one trade to go deeper, move faster, and communicate clearer.Brand loud: distinctive wraps + consistent presence = familiarity that lowers paid search costs.Consistency > spikes: treat marketing as a fixed percentage and multi-channel project, not a month-to-month switch.Stack digital + physical: reviews, PPC/LSA, and social work better when paired with community events and sponsorships you actually show up for.Win small, expand: dominate a few neighborhoods before chasing the whole metro. “Empires of influence” beat thin spend everywhere.AI’s shift: ad placement is commoditizing; creative taste and story are the new edge.Protect the spend: scripted, coached CSRs convert marketing into booked jobs.Chapters00:00 — Alaska to Florida: Meet Tyler & the Wealthy Plumber event 01:46 — Why Mammoth niched into plumbing (and loves it) 03:40 — Systems: from chaos to scalable ops inside an agency 06:11 — From TV ads to digital: Tyler’s start in advertising 09:30 — The “cereal box” brand approach & Prospector Plumbing origin story 13:00 — Budget by percentage, not vibes: momentum comes from consistency 15:17 — SEO→PPC→LSA: how competition and Google changed the game 20:20 — Digital + physical: events, yard signs, sponsorships that you show up for 24:28 — Don’t “serve Atlanta” with 2 techs: focus your service area 29:45 — AI’s impact: placement commoditized, creativity & curation matter 38:34 — Story sells: testimonials, reviews, and narrative ads 42:20 — Final advice: market more (and better), then answer the phoneKeywords#PlumbingMarketing #HomeService #Branding #CerealBoxVans #LSA #PPC #SEO #GoogleReviews #CommunityEvents #ServiceAreaStrategy #NichingDown #ProspectorPlumbing #MammothMarketing #AIinMarketing #Storytelling #CSRTraining #PhoneScripts #TradesGrowth #HVAC #Plumbing #Electrical

Episode Number: 113 Date: November 3, 2025 Duration: 40:58Host Contact InformationHost: Justin Deese Website: JustinDeese.com Contact: podcast@JustinDeese.comGuest Contact InformationGuest: Brigham Dickinson Company: Power Selling Pros Guest Website: powersellingpros.comSummaryBrigham Dickinson returns for his third appearance to tackle the big question on every owner’s mind: how does AI reshape customer service in the trades? He argues AI is a tool—not the boss—and the companies that win will double down on human connection while using technology to create more presence, speed, and consistency. We compare “McDonald’s vs. Chick-fil-A” service models, talk PE expectations and margins, and walk through concrete ways CSRs and techs can use AI to be more human (not less). You’ll hear Brigham’s Australia story about prepping contractors for tech adoption, why fear of AI is mostly noise, and a 5-part framework (Faith, Forgive, Founder, Feel, Finish) to strengthen body, mind, and spirit so you can lead with clarity in an AI world.TakeawaysAI is a lever, not a leader. Use it to coach, prep, and speed up work—but keep people front-and-center on the phones and in homes.Pick your model on purpose. “Endless sameness” call centers race to the bottom; a Chick-fil-A-style, human-first approach protects margins and loyalty.Presence sells. Great CSRs ask, listen, and surface unspoken needs—turning $200 service calls into comprehensive solutions.Technicians: let customers shop. Don’t wallet-judge. Offer modern options (e.g., comfort, IAQ, zoning alternatives) and let the homeowner decide.Adopt, don’t abdicate. Test tools, learn from peers, and integrate AI where it makes sense—without surrendering your standards or culture.Lead the whole person. Brigham’s “5 F’s”—Faith, Forgive, Founder, Feel, Finish—keep leaders grounded amid rapid change.ChaptersWhy AI Anxiety Is Overblown (and What to Do Instead)McDonald’s vs. Chick-fil-A: Two Service Models, Two OutcomesThe CSR Advantage: Turning Needs Into SolutionsTechs: Stop Wallet-Judging, Start Option-BuildingAdopting AI Without Losing Your Soul (or Margins)The 5 F’s: Faith, Forgive, Founder, Feel, FinishAction Plan for Owners: Train Humans, Let AI AssistKeywords#FreedomBlueprintPodcast #BrighamDickinson #PowerSellingPros #HomeService #HVAC #Plumbing #Electrical #CSR #CallCenter #CustomerExperience #AIInTrades #ServiceTitan #ChickFilAModel #McDonaldsModel #SalesProcess #TechnicianTraining #UpsellEthically #PrivateEquity #BusinessLeadership #Mindset #FaithAndWork #SmallBusinessGrowth

Show InformationEpisode Number: 112 Date: October 27, 2025 Duration: — 52:00Host Contact InformationHost: Justin Deese Website: JustinDeese.com Contact: podcast@JustinDeese.comGuest Contact InformationGuest: Kristen Deese (Virtual CFO for the Trades) Company: Virtual CFO for the Trades Guest Website: — kristendeese.comSummaryJustin and Kristen break down a practical, no-pressure sales process for home services—from the first CSR touch to in-home presentation, financing, objections, and follow-up. The throughline: educate first, be intentional, and always set the next step. They also hit conference ROI (Pantheon!), why options beat one-price quotes, and how CSRs can “happy call” their way into more booked installs.TakeawaysYour sales call starts before the doorbell. Make it easy to do business (online booking/chat) and lead with empathy on the phone.CSRs are part of sales. Welcome new customers, ask how they heard about you, and gather “why now?” context.Educate first, then present. Use the customer’s own words (hot/cold rooms, pets, air quality) to tailor options.Offer options, not ultimatums. Good/Better/Best with clear benefits prevents a 50/50 yes/no trap. Start at “Best,” work down.Lead with financing. Present monthly payments on every job; it removes embarrassment and increases close rates.Handle “getting other bids” gracefully. Schedule a compare-and-decide visit with all decision makers. Make it a we decision.Never leave without a next step. Book a return visit, schedule the install, or set a precise follow-up time.Implementation is the silver bullet. Conferences pay when you apply one thing—immediately.ChaptersSetting the Stage: Event Season & ROI (Pantheon takeaways)Make It Easy to Buy: CSR’s role before the phone even ringsNew Caller Playbook: Welcoming, source tracking, and “why now?”In-Home Flow: Intentional first minutes, reading the room, and educatingOptions that Win: Good/Better/Best without overwhelmFinancing First: Present monthly payments and approvals smartlyObjections 101: “I’m getting other quotes” → schedule the compare meetingFollow-Up that Converts: “Happy call” into a sales call, without the pressureCulture Fit: Customer-first vs. revenue-first sellingClose the Loop: Always leave with a scheduled next actionKeywords#FreedomBlueprintPodcast #HomeService #HVAC #Plumbing #Electrical #SalesTraining #CSR #ComfortAdvisor #Financing #GoodBetterBest #EducateFirst #FieldSales #ObjectionHandling #FollowUp #Pantheon #ServiceTitan #Implementation #CustomerExperience #KristenDeese #BusinessSpouse #WhenYourBusinessPartnerIsYourSpouse

Show Information Episode Number: 111 Date: October 13, 2025 Duration: 43:37Host Contact Information Host: Justin Deese Website: JustinDeese.com Contact: podcast@JustinDeese.comGuest Contact Information Guest: Josh Crouch Company: Relentless Digital & Trade Automation Pros Guest Website:Relentless Digital: https://relentless-digital.comTrade Automation Pros: https://tradeautomationpros.comSummary In this episode of the Freedom Blueprint Podcast, Justin sits down with Josh Crouch—founder of Relentless Digital, co-host of the Service Business Mastery Podcast, and co-creator of Trade Automation Pros. Josh shares his journey from working full-time in HVAC to building an Inc. 5000 company, creating award-winning workplace culture, and helping trades businesses unlock new levels of efficiency with automation and leadership systems.From the power of one-on-ones and EOS implementation to automating repetitive tasks with tools like Zapier, Josh dives deep into actionable strategies that business owners can use today to grow their companies, retain top talent, and save hours of wasted time. He also offers a practical challenge for listeners to perform a time audit and start thinking strategically about marketing, speed-to-lead, and delegation.TakeawaysWhy building leadership skills is the ultimate long-term growth strategy.How EOS and regular one-on-ones can radically improve team performance and retention.The difference between automation, delegation, and optimization—and why the order matters.How trades businesses can use AI and Zapier to cut wasted admin hours.The importance of "speed to lead" in converting more customers.Why culture-focused companies attract and keep A-player employees.Chapters 00:00 – Meet Josh Crouch: Founder, Podcaster, & Automation Expert 04:00 – From HVAC to Relentless Digital: The Accidental Entrepreneur Story 06:30 – Building an Inc. 5000 Company & Winning Best Places to Work 09:20 – Leadership, Culture, and the Power of One-on-Ones 20:30 – Training, Roleplay, and Building Consistent Processes 25:00 – Tech, Tools & Avoiding the “Silver Bullet” Trap 27:30 – Automation, Delegation & The Zapier Advantage 33:00 – Josh’s Challenge: Time Audit & Marketing Response Speed 38:30 – TAP Into the Future: Upcoming Event in Savannah, GA 41:00 – Why Leadership Skills Can’t Be AutomatedKeywords #FreedomBlueprintPodcast #JustinDeese #JoshCrouch #RelentlessDigital #TradeAutomationPros #Leadership #BusinessGrowth #HomeServiceBusiness #HVACMarketing #Automation #Delegation #EOS #BusinessCulture #EmployeeRetention #SpeedToLead #Zapier #AIInTrades #CustomerExperience #ServiceBusinessMast

Show InformationEpisode Number: 110 Date: October 13, 2025 Duration: 35:02Host Contact InformationHost: Justin Deese Website: JustinDeese.com Contact: Justin@JustinDeese.comGuest Contact InformationGuest: Angie Snow Company: ServiceTitan (Industry Advisor); Co-founder, Snow Business Coaching Guest Website: ServiceTitan.com | (YouTube) ServiceTitan channel for CSR training Gift to listeners: Save on the CSR Academy Live (Oct 16–17, Utah) with code FRIEND at CSRAcademy.comSummaryAngie Snow shares the real story behind her 2007 leap into HVAC, growing a husband-and-wife shop with four techs into a valuable, sellable company—then moving into coaching and her role as an Industry Advisor at ServiceTitan. We dig into the playbook: peer groups (Service Nation), hiring targeted coaches, embracing data (and why switching to ServiceTitan was a revenue inflection point), branding for exit, and implementing relentlessly. Angie also breaks down today’s hot topics—voice agents, AI-assisted dispatching, and practical ways owners can upskill CSRs and dispatchers to boost booking rates and revenue without losing the human touch.TakeawaysImplementation beats information: There’s no silver bullet—do the work you learn at events and from mentors.Invest in data: Moving to robust reporting changed decisions and growth trajectory.Train the front line: CSRs/dispatchers are the first impression; equip them and turnover drops while booking rate rises.Brand for the future: Build an asset that’s transferable (not personality-dependent) to maximize exit value.Adopt AI as a tool: AI can supercharge routing, reporting, and call support—freeing humans for higher-value work.Find your people: Best-practice groups and coaches accelerate every phase of growth.Chapters00:00 Welcome + why Angie’s story matters 02:35 Angie’s start in the trades & early realities of ownership 06:39 Building teams: service, install, maintenance—plus early mistakes 09:33 Mentors, Alliance groups, and hiring specialty coaches 14:21 Implementation > information (how to actually execute) 15:29 Pivot to coaching; launching Snow Business Coaching 19:20 Selling the company & life after exit 22:41 Data as rocket fuel: reporting, reviews, and why they switched software 25:49 Servant leadership & the ServiceTitan IPO moment 26:31 CSR/Dispatcher community: monthly Lunch & Learns + free resources 33:00 AI in the trades: dispatching, voice agents, and practical adoption 34:08 CSR Academy Live (Oct 16–17): what attendees will learn 34:48 Final advice: stay on the edge of innovationKeywords#FreedomBlueprintPodcast #JustinDeese #AngieSnow #HomeService #HVAC #Plumbing #Electrical #GarageDoor #ServiceTitan #CSRTraining #Dispatcher #CallCenter #BookingRate #BusinessGrowth #WomenInHVAC #AI #VoiceAgents #Implementation #ServiceNation #Pantheon #Entrepreneurship #Leadership #Branding #ExitPlanning #Reviews #DataDrivenTrades

Show InformationEpisode Number: 109 Date: October 6, 2025 Duration: 24:10Host Contact InformationHost: Justin Deese Website: JustinDeese.com Contact: podcast@JustinDeese.comSummaryJustin gets tactical and breaks down the six must-have tools that keep home service owners out of firefighting mode and firmly in control: professional email, a real calendar system, a to-do/task manager, a CRM, cloud storage, and an AI assistant. You’ll hear practical examples (from ditching AOL/iCloud emails to connecting your CRM for automated follow-ups), favorite tools he personally uses (Google Workspace, Todoist, Trello), and why #6—AI—becomes your trainable digital assistant rather than a copy-paste end product. If you want fewer dropped balls, tighter operations, and more proactive days, this episode is your checklist.TakeawaysBrand your communication: Use a domain-based professional email to boost trust, consistency, and CRM integrations.Own your day with a calendar: One source of truth prevents double-booking, protects focus blocks, and actually makes vacations happen.Make progress visible: A to-do list/task manager helps prioritize, capture follow-ups, and rack up quick wins that build momentum.Don’t let money slip through cracks: A CRM tracks leads, jobs, follow-ups, and repeat business; choose the right fit (e.g., ServiceTitan, Housecall Pro, Jobber).Centralize knowledge: Cloud storage (Google Drive, Dropbox, OneDrive) prevents “lost SOPs” and makes team sharing simple.Train your AI, don’t copy/paste it: Use AI (e.g., ChatGPT) as an organized, context-aware assistant for drafts, analysis, and automation—feed it your MVV, avatar, and offers.ChaptersWhy today’s episode gets tacticalTool #1: Professional Email—credibility and consistencyTool #2: Calendar—blocking, reminders, and balanceTool #3: To-Do/Task Manager—priorities and winsTool #4: CRM—tracking leads, jobs, and revenueTool #5: Cloud Storage—SOPs and docs, all in one placeTool #6: AI—how to prompt and “train” your assistantWrap Up: Start/Stop/Continue exercise to implement fastKeywords#HomeService #HVAC #Plumbing #Electrical #GarageDoor #ContractorTips #SmallBusiness #BusinessOwner #CRM #ServiceTitan #HousecallPro #Jobber #GoogleWorkspace #ProfessionalEmail #Calendar #TaskManagement #Todoist #Trello #CloudStorage #GoogleDrive #Dropbox #OneDrive #AI #ChatGPT #Operations #Productivity #Leadership #FreedomBlueprintPodcast #JustinDeese

Show InformationEpisode Number: — 108 Date: September 29, 2025 Duration: 36:57Host Contact InformationHost: Justin Deese Website: JustinDeese.com Contact: podcast@JustinDeese.comGuest Contact InformationGuest: Bo Rogers Company: Resideo / Honeywell Home Guest Website: — Resideo Pro | Professional Support For Contractors & Experts Gift to listeners: Conference registration fee is $0 for Connect 2025 (you cover travel & hotel).SummaryBo Rogers traces a lifetime in the trades—from learning HVAC as a teenager to leading contractor programs at Resideo. He shares the moment sales clicked after a Tempe bootcamp, how implementing a real process changed his business, and why he’s stayed 15 years post-Honeywell spinout. Then we dig into Connect 2025 (Oct 22–25, JW Marriott L.A. LIVE): separate HVAC general session and breakouts, the high-energy Innovation Showcase, new launches like Elite Pro powered by Pro IQ and a dehumidifier, plus a unified First Alert app experience for the smart/connected home. Bo explains why the event is free to attend (sponsors + Resideo pick up on-site costs) and how the real ROI comes from community, networking, and—above all—implementation.TakeawaysImplementation beats information. Training only pays off when you put it to work in your pricing, sales steps, and follow-through.Connect 2025 is built for HVAC. Dedicated general session, HVAC-specific breakouts, and a hands-on Innovation Showcase.New Resideo launches. Elite Pro (powered by Pro IQ) and a dehumidifier debuting at Connect; distributors will have stock by showtime.One-app smart home. The First Alert app aims to unify comfort, security, locks (Schlage/Yale), and Genie garage control.Cost to attend. Registration is free; meals/events covered on-site. Attendees handle airfare and hotel.Chapters00:01 – Welcome + why Bo’s story matters 00:52 – Family roots: octopus furnaces to blower kits 03:30 – Teen installer, pride in the trades, and why AI can’t replace field work (yet) 05:24 – Tempe sales bootcamp: discovering a real process 08:57 – Implementing fast: sales spike and pricing up 11:00 – Selling the business; moving to Arizona; working for others 14:31 – Joining Honeywell (2010) → Resideo spin (2018); roles serving contractors nationally 19:35 – What makes Connect different; community across security & HVAC 26:22 – Innovation Showcase: hands-on demos + product sneak peeks 27:18 – First Alert app: unified smart-home control 29:27 – How to register; what to expect on-site (meals, exec access) 31:59 – Dates & venue recap (Oct 22–25, JW Marriott L.A. LIVE) 33:43 – Why it’s free + the power of community 35:24 – Wrap-up & see you in L.A.Keywords#HVAC #HomeService #Resideo #HoneywellHome #Connect2025 #LosAngeles #J WMarriott #LALIVE #SalesProcess #Implementation #SmartHome #FirstAlertApp #Dehumidifier #ElitePro #ProIQ #PremierProPartner #ServiceNation #CertainPath #Nexstar #Trades #Contractors #Arizona #Wisconsin #Tempe #Phoenix #Leadership #Networking #IndustryEvent #FreeRegistration

Show InformationEpisode Number: 107 Date: September 22, 2025 Duration: 32:50Host Contact InformationHost: Justin Deese Website: JustinDeese.com Contact: podcast@JustinDeese.comGuest Contact InformationGuest: Chris Michel Company: Service Nation Guest Website: ServiceNation.com | ServiceWorldExpo.com (event) Gift to listeners: Use promo code FREEDOM100 at ServiceWorldExpo.com for a special discount.SummaryTraining Director Chris Michel returns to dig into Service Nation’s newly revamped Boot Camp built around the Seven Pillars—Business Design, HR, Financials, Operations, Sales, Marketing, and Leadership. We unpack how the pillars map to every stage of growth (from startup to scale), why DISC and “working in your genius” accelerates results, and how to apply the 80/20 rule so you stop drowning in to-do’s and start compounding wins. Chris also gives a Service World Expo preview (Las Vegas, Oct 26–30), including front-end workshops, coaching sessions, and what to prioritize so you leave with a focused 30/60-day action plan. Plus: how to leverage the Service Nation network, and a listener discount code: FREEDOM100.TakeawaysSeven Pillars = business blueprint: Everything you do fits under Business Design, HR, Financials, Operations, Sales, Marketing, Leadership. Use them to spot gaps fast.Stage-based tracks: Whether you’re laying a foundation or maintaining scale, there’s a defined path and classes for each stage.Work in your genius: Double down on your strengths; delegate what drains you (e.g., financials vs. sales/leadership).Networking is ROI: The Service Nation community gives you mentors, shop tours, and on-call peers who’ve solved your problem before.Service World action plan: Don’t chase shiny tools; pick the 1–2 moves that move the needle in 30–60 days. Coaching on the last day helps you commit.Bonus: FREEDOM100 discount for Service World Expo registration.ChaptersWelcome back, Chris + what’s new at Service NationWhy the Seven Pillars framework (and what each one covers)Stage-based growth: from startup to maintain/optimizeDISC in the trades: communicate better, lead better“Work in your genius” vs. trying to do it allBoot Camp makeover: what to expect in 3 focused daysService World Expo preview: workshops, classes, coachingTurning events into execution: your 30/60-day planNetworking that pays: leveraging the Service Nation familyDiscount details + how to register for Service WorldKeywords#FreedomBlueprintPodcast #ServiceNation #ServiceWorldExpo #BootCamp #SevenPillars #BusinessDesign #HR #Financials #Operations #Sales #Marketing #Leadership #DISCAssessment #HomeService #HVAC #Plumbing #Electrical #GarageDoor #ContractorSuccess #BusinessGrowth #Coaching #Networking #Entrepreneurship #Trades

Show Information Episode Number: 106 Date: September 15, 2025 Duration: 26:50Host Contact Information Host: Justin Deese Website: JustinDeese.com Contact: Justin@JustinDeese.comGuest Contact Information Guest: Billy Gregus Company: Integrity Refrigeration & HVAC Guest Website: https://www.integrityrefrigerationandac.com/ SummaryIn this episode of the Freedom Blueprint Podcast, Justin sits down with Billy Gregus, owner of Integrity in Winter Haven, Florida. Billy shares his inspiring journey from helping a friend with HVAC installs to becoming a licensed refrigeration expert and business owner. He opens up about building a company culture that prioritizes family time, mental well-being, and customer service over chasing revenue at all costs.Billy explains why he avoids the 24/7 grind, how specializing in refrigeration sets his business apart, and why dominating your local market is often more powerful than expanding too quickly. He also reflects on the lessons he’s learned about leadership, work-life balance, and being present—plus, he recommends a book that’s been a game-changer for his personal and professional growth.TakeawaysHow refrigeration work differs from HVAC and why it can be more profitableThe importance of protecting your team’s time and avoiding burnoutWhy focusing on your local community can build a stronger, more loyal customer baseLeadership lessons from the trenches: leading by example and rotating on-call shiftsWhy “being present” is one of the most valuable skills for a business ownerBook recommendation: Buy Back Your Time by Dan MartellChapters 00:00 – Welcome & Introduction 01:40 – Billy’s Start in HVAC and Refrigeration 04:58 – Specializing in Refrigeration and the Profit Potential 06:25 – Protecting Your Team from Burnout 10:28 – Competing in Today’s Gig Economy 11:14 – Focusing on Local Market Dominance 12:27 – Founding Integrity and Taking the Leap 14:47 – Building a Strong Company Culture 16:20 – Redefining Success Beyond Revenue 18:32 – Advice to the 2015 Version of Billy 20:25 – Book Recommendation: Buy Back Your Time 23:26 – Final Leadership and Life LessonsKeywords #FreedomBlueprintPodcast #JustinDeese #BillyGregus #HVAC #Refrigeration #Leadership #BusinessCulture #WorkLifeBalance #BuyBackYourTime #DanMartell #LocalBusiness #EntrepreneurJourney #TeamBuilding #ContractorLife #HVACBusiness #TradesBusiness

Episode Number: 105Date: September 8, 2025Duration: 30:26Host Contact InformationHost: Justin DeeseWebsite: JustinDeese.comContact: Justin@JustinDeese.comGuest Contact InformationGuests: Stephanie & David PostellCompany: Anchor Heating & Air | She Means Business | We Mean Business ConferenceGuest Website: WeMeanBusinessCHS.comGift to listeners: Use code WMB150 to save $150 on registrationSummaryIn this episode of the Freedom Blueprint Podcast, Justin sits down with husband-and-wife duo Stephanie and David Postell of Anchor Heating & Air to talk about their upcoming contractor-led conference, We Mean Business. Unlike traditional industry events, this conference is designed specifically for couples in the trades—providing an authentic, no-sales-pitch environment where contractors can connect, learn, and grow together.From planning a Southern-style welcome party to creating space for real conversations about marriage and business, Stephanie and David share how their vision is helping entrepreneurs unplug, connect, and gain practical tools for long-term success.TakeawaysWhy many industry conferences feel like sales pitches—and how We Mean Business is different.The unique challenges and strengths of running a home service business as a husband-and-wife team.The importance of “example therapy” over “talk therapy” when learning from successful couples in the trades.How unplugging from the daily grind often sparks the biggest breakthroughs.Why authenticity, networking, and shared experiences make this conference one-of-a-kind.Chapters00:02 – Welcome back with Stephanie & David Postell 01:07 – Off-road adventures & unplugging as business owners 04:22 – The vision behind a contractor-led conference 07:57 – Why no one is focusing on husband-and-wife teams in the trades 12:29 – The inspiration for creating the We Mean Business event 16:11 – Respecting each partner’s role in the business 20:38 – Why timing matters: November slowdown & planning for 2025 22:25 – Unique experiences: Low Country boil & secret speakeasy party 24:07 – Conference details: dates, location, and registration info 27:35 – Speaker lineup & special guest couples 28:41 – Only 60 couples: Why this event is intentionally intimateKeywords#WeMeanBusiness #AnchorHeatingAndAir #HomeServiceSuccess #ContractorLife #TradesBusiness #HusbandWifeBusiness #BusinessSpouse #HVACBusiness #PlumbingBusiness #ElectricalBusiness #EntrepreneurCouples #FreedomBlueprintPodcast